14. “Don also described and solicited discussion
on, the "User Interface [sic] Architect's
office" (hereafter UEA).”
- Meeting notes made by Tom Erickson
15. “I invented the term because I thought
Human Interface and usability were too
narrow: I wanted to cover all aspects of the
person's experience with a system, including
industrial design, graphics, the interface, the
physical interaction, and the manual.”
- Don Norman
20. “The model outlined here does not account for
secondary considerations (such as those arising
during technical or content development) that
may influence decisions during user experience
development. Also, this model does not describe
a development process, nor does it define roles
within a user experience development team.
Rather, it seeks to define the key considerations
that go into the development of user experience
on the Web today.”
- Jesse James Garrett
24. 1. Missionaries not Dictators
2. Beautiful all the way down
3. Design does not stop
4. Pretty pictures must die
5. Get out of the bunker
6. Steal other people's tools
44. Books
• UX for Lean Startups by Laura Klein
• Agile User Experience Design by
Diana Brown
• Lean UX by Jeff Gothelf & Josh Seiden
• User-Centered Agile Methods by
Hugh Beyer
• Agile Experience Design by Lindsay
Ratcliffe and Marc McNeill