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The I in
ExperienceHelping people choose their own adventure
Technology Vision 2020 | We, the Post-Digital People
#TECHVIS...
Technology Vision 2020 | accenture.com/technologyvision
#TECHVISION2020
2
Can your enterprise survive the “tech-clash”?
We...
#TECHVISION2020The I in Experience
Technology Vision 2020 | accenture.com/technologyvision 3
Enterprisesarebecoming
collab...
#TECHVISION2020The I in Experience
Technology Vision 2020 | accenture.com/technologyvision 4
Thisisanimportantshiftas
comp...
#TECHVISION2020The I in Experience
Technology Vision 2020 | accenture.com/technologyvision 5
But people have questions
abo...
Technology Vision 2020 | accenture.com/technologyvision
#TECHVISION2020The I in Experience
6
Enterprises are recognizing t...
#TECHVISION2020
Technology Vision 2020 | accenture.com/technologyvision
The I in Experience
7
Leaders are turning
to a new...
#TECHVISION2020The I in Experience
Technology Vision 2020 | accenture.com/technologyvision 8
Somearebuildingnewways
forcus...
#TECHVISION2020The I in Experience
Technology Vision 2020 | accenture.com/technologyvision
Looking ahead, emerging
technol...
#TECHVISION2020The I in Experience
Technology Vision 2020 | accenture.com/technologyvision 10
Technologies available
today...
#TECHVISION2020The I in Experience
Technology Vision 2020 | accenture.com/technologyvision 11
While there is incredible va...
Technology Vision 2020 | accenture.com/technologyvision
#TECHVISION2020The I in Experience
12
Technology Vision 2020 | accenture.com/technologyvision
#TECHVISION2020The I in Experience
13
To what extent does your bus...
Technology Vision 2020 | accenture.com/technologyvision
#TECHVISION2020The I in Experience
14
⎮ Find points within your cu...
Technology Vision 2020 | accenture.com/technologyvision
#TECHVISION2020The I in Experience
15
⎮ Prepare the enterprise to ...
Thank you
#TECHVISION2020
www.accenture.com/technologyvision
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Technology Vision 2020 | accenture.com/technologyvision
#TECHVISION2020The I in Experience
14
⎮ Find points within your customer journeys
where individuals may want more control
over their experiences. These points are
opportunities to give people using your
digital products and services the agency
that will drive long-term partnerships.
⎮ Identify and invest in the technologies
that will enable your next wave of
cooperative experiences. Scalability,
immersion and participation will be
key to sharing control and co-creating
unique customer engagements.
Does your current method for designing experiences
lend itself to sharing control of experience design?

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Technology Vision 2020 | accenture.com/technologyvision #TECHVISION2020The I in Experience 14 ⎮ Find points within your customer journeys where individuals may want more control over their experiences. These points are opportunities to give people using your digital products and services the agency that will drive long-term partnerships. ⎮ Identify and invest in the technologies that will enable your next wave of cooperative experiences. Scalability, immersion and participation will be key to sharing control and co-creating unique customer engagements. Does your current method for designing experiences lend itself to sharing control of experience design?

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