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Aggregator
Media future value play
The Aggregator
How can I create a better user experience and become a preferred
gateway to content?
Aggregators focus on becoming a platform “host” for channels, SVODs,
and content arrangements with other companies. Content is delivered
physically (cable or media boxes) or digitally.
To learn more visit | accenture.com/resilience-relevance-agility
Ecosystem
Powered
THE VALUE PLAYS
Content Creators
Companies with a proven track record
and assets to create unique content and
experiences that are purchased or
licensed by content distribution
companies / platforms to share with
viewers
Aggregator
Companies focus on becoming a
platform "host" for channels, SVODs,
and content from other companies
through physical or digital means.
Lifestyle media platform
Organizations develop a unique, engaging
platform and brand that users resonate
with and 3rd party vendors want to
leverage to sell their products and services.
Consumer media
company
Companies develop and expand the
reach of their own platform to offer
content and test multiple
monetization models.
3
Copyright © 2021 Accenture. All rights reserved.
Accenture and its logo are registered trademarks of Accenture.
Phase 01:
Aggregator
Phase 02:
Consumer media
company
Phase 03:
Lifestyle media platform
Control
points
Sources of
competitive
advantage
Monetization Technology
strategy
Investment
strategy
Addressable market
PATHS TO GROW
4
Copyright © 2021 Accenture. All rights reserved.
Accenture and its logo are registered trademarks of Accenture.
04
02 03
Data Strategy
Advertising targeting
User experience design​
Operational effectiveness/
improvement​
Content service/bundling
User data collections
HH reach and in-home penetration
Existing subscription billing
relationship
Seamless customer experience
Relationships with consumer media
companies (OTT, etc.)
Existing view of the customer (Data)
Media boxes or devices
Connected TV OSs
Network expansion
HH expansion/acquisition
Devices
Digital advertising
Consumer billing relationship
User journey design and
prioritization (App placement)
Ad / consumer data
Single sign on.
B2C Subscription revenues
B2B Revenues from bundling Channels
and/or SVOD products with Internet
B2B Advertising Revenue
API hub for OTT services
Lean cloud network architecture
Product innovation and design
User experience and design
01
Sources of
competitive advantage
Investment strategy
Control points Monetization
05
Technology strategy
06
5
Copyright © 2021 Accenture. All rights reserved.
Accenture and its logo are registered trademarks of Accenture.
Phase 01
AGGREGATOR
Aggregator
Description
Become a platform for 3rd party channels, SVODs,
and content via physical or digital means.
Bundle video content at scale and leverage
exclusive video content to drive subscription and
ad revenue.
Subscriber churn, password-sharing, supply
disputes, reach, cybersecurity, and brand equity
are key concerns.
Includes: corporate strategy, data foundation, lean
media.
Capabilities
Business Model Risks & Mitigations
01 03
02 04
6
Copyright © 2021 Accenture. All rights reserved.
Accenture and its logo are registered trademarks of Accenture.
Phase 01
AGGREGATOR
Pivot the company’s content services focus from the acquisition and packaging of content services to become
a platform connector for linear and OTT services
From # subscribers and ARPU… …To reach and # transactions
Value equation
Capital Investment
Platform monetization
Focus technological innovation on aggregating disparate content services
into one differentiated user experience, expanding consumer reach by
offering turnkey in-home devices for subscribers out of area.
Focused on packaging
Cable companies have tested and refined content / media
service packaging over the years but have not been able to
stem pay-TV subscriber churn.
While innovative partnerships have been pursued to
increase user acquisition, they have not pivoted the
organization to expand how they monetize owned or
licensed content services.
Service productization
Monetizing service aggregation
Explore agreements with key content service providers to seamlessly
integrate their services into your solution, enabling data-driven
personalization and reduced multi-service friction for users.
+ Reach + Ecosystem
- Churn
+ API integration + User Experience
+ Data trading
Strategic Partnerships
Aggregator
7
Copyright © 2021 Accenture. All rights reserved.
Accenture and its logo are registered trademarks of Accenture.
Overview
AGGREGATOR
Revenue stream Value proposition Investments Consumer(s)
Subscribers
Commercial
customers
Content
packaging
B2C
B2B
User subscription
revenues (triple or quad
plays)
Enhanced internet
connectivity
(video games, etc.)
Existing subscriber base
In-home presence via
set-top-box/wireless
Billing relationship with
the consumer
HH/user reach
Network capabilities
User experience and
user interface
Devices
Productization of
channels/SVOD services
Advertising revenue from
owned content
Advertising revenue from
user content dashboard
Commercial products
Agreements in place with legacy
content companies
ExistingOTT content/
promotional partnerships
Existing commercial customer
install base
API integration platform
OTT service integrations
Data sharing capabilities
Aggregator
8
Copyright © 2021 Accenture. All rights reserved.
Accenture and its logo are registered trademarks of Accenture.
Business Model
AGGREGATOR
Priorities to navigate,
beyond the
transformation program
Aggregator
9
Copyright © 2021 Accenture. All rights reserved.
Accenture and its logo are registered trademarks of Accenture.
Capabilities
AGGREGATOR
Lean and agile operations
Optimum make vs buy
Production capacity resizing
Cloud elasticity
Cash management
Growth strategy
Partnership strategy
Content strategy
Talent strategy
Capital structure
Attribution analytics
Data strategy and architecture
360 customer view
Data-driven content creation
Data useability
Aggregator
10
Copyright © 2021 Accenture. All rights reserved.
Accenture and its logo are registered trademarks of Accenture.
Capabilities
AGGREGATOR
Content supply disputes:
Minimum scale:
Need a sufficient install base to draw OTT services to your
platform and create a “network effect” that can be effectively
monetized
Partner and or aggressively acquire users to
expand reach and gain a leverageable market
position
Aggregators need to work with ‘tight-fisted’ value chain partners to
secure video content, data rights, and revenue sharing agreements.
Blackouts would be highly disruptive
Diversify supply base and build scale early by
working with niche IP holders (i.e., PlutoTV)
Aggregators have a limited ability to expand offerings outside
regions they operate in and build audience reach
Regional centricity
Aggregators provide SSO and single point of billing to their
subscribers and manage user profiles across services, opening them
to potentially damaging data breaches
Cybersecurity:
Develop a free service to expand reach,
monetized via advertising, add-on offerings, or
other means
Potential to reduce ARPU by offering / bundling low-cost
alternatives to the legacy offerings
ARPU risk:
Develop global security strategy, drive automation,
and expand relationships with security partners
Innovatively test offerings and form strategic
content relationships to differentiate
aggregation services
Mitigations
Risks
Aggregator
11
Copyright © 2021 Accenture. All rights reserved.
Accenture and its logo are registered trademarks of Accenture.
Risks and Mitigations
AGGREGATOR
For a deeper dive into this play visit | accenture.com/reset-reinvent-rebound 12
Copyright © 2020 Accenture. All rights reserved.
For a deeper dive into this play visit | accenture.com/reset-reinvent-rebound
Resilience.
Relevance. Agility.
We believe these new value plays, supported by industry-
specific solutions, can help traditional media companies
transform and rediscover audiences and market
opportunities. But the time to act is now.
As traditional media companies look to protect existing
revenues, raise profitability and deliver on expectations for
future performance, they’ll need to choose a path that
supports three essential tenets of success:
1. Demonstrate market resilience with a reimagined
business model.
2. Create and position relevance as a competitive
differentiator.
3. Respond to market demand with the agility provided by
a cloud platform.
Copyright © 2021 Accenture. All rights reserved. 12
To learn more visit | accenture.com/resilience-relevance-agility
Authors
Marcio Guilherme
Managing Director —
Communications & Media
Mark Flynn
Global Research Lead —
Communications & Media
Gemma Moorby
Global Media Network Lead
Contributors
Andrew Walker
Senior Managing Director – Global
Communications & Media Lead
John Peters
Managing Director, Media &
Entertainment Industry Lead –West
Mark Peters
Managing Director – Media &
Entertainment
Raffaella Masoero
ICEG Media Lead
Andrew McCaffer
UK/I Media Lead
Alessandro Corneli
Australia Media Lead
Luis Bonilauri
LATAM Media Lead
Bryce Molano
Strategy Senior Analyst
Coletrane Goodman
Strategy Senior Analyst
Lisa Davis
Communications, Media & Platforms
Global Industry Marketing Lead
Suzanne Broadley
Global Media Industry Marketing
About Accenture
Accenture is a global professional services company with
leading capabilities in digital, cloud and security. Combining
unmatched experience and specialized skills across more
than 40 industries, we offer Strategy and Consulting,
Interactive,Technology and Operations services—all powered
by the world’s largest network of AdvancedTechnology and
IntelligentOperations centers. Our 569,000 people deliver on
the promise of technology and human ingenuity every day,
serving clients in more than 120 countries.We embrace the
power of change to create value and shared success for our
clients, people, shareholders, partners and communities.Visit
us at www.accenture.com.
Disclaimer: This document is intended for general informational purposes only and does not take into account the
reader’s specific circumstances and may not reflect the most current developments. Accenture disclaims, to the
fullest extent permitted by applicable law, any and all liability for the accuracy and completeness of the information
in this presentation and for any acts or omissions made based on such information. Accenture does not provide
legal, regulatory, audit, or tax advice. Readers are responsible for obtaining such advice from their own legal
counsel or other licensed professionals. This document may contain descriptive references to trademarks that
may be owned by others. The use of such trademarks herein is not an assertion of ownership of such trademarks
by Accenture and is not intended to represent or imply the existence of an association between Accenture and the
lawful owners of such trademarks.
Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are trademarks of Accenture.
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Accenture Media & Entertainment Industry 2021 - The Aggregator Value Play

  • 2. The Aggregator How can I create a better user experience and become a preferred gateway to content? Aggregators focus on becoming a platform “host” for channels, SVODs, and content arrangements with other companies. Content is delivered physically (cable or media boxes) or digitally. To learn more visit | accenture.com/resilience-relevance-agility
  • 3. Ecosystem Powered THE VALUE PLAYS Content Creators Companies with a proven track record and assets to create unique content and experiences that are purchased or licensed by content distribution companies / platforms to share with viewers Aggregator Companies focus on becoming a platform "host" for channels, SVODs, and content from other companies through physical or digital means. Lifestyle media platform Organizations develop a unique, engaging platform and brand that users resonate with and 3rd party vendors want to leverage to sell their products and services. Consumer media company Companies develop and expand the reach of their own platform to offer content and test multiple monetization models. 3 Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are registered trademarks of Accenture.
  • 4. Phase 01: Aggregator Phase 02: Consumer media company Phase 03: Lifestyle media platform Control points Sources of competitive advantage Monetization Technology strategy Investment strategy Addressable market PATHS TO GROW 4 Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are registered trademarks of Accenture.
  • 5. 04 02 03 Data Strategy Advertising targeting User experience design​ Operational effectiveness/ improvement​ Content service/bundling User data collections HH reach and in-home penetration Existing subscription billing relationship Seamless customer experience Relationships with consumer media companies (OTT, etc.) Existing view of the customer (Data) Media boxes or devices Connected TV OSs Network expansion HH expansion/acquisition Devices Digital advertising Consumer billing relationship User journey design and prioritization (App placement) Ad / consumer data Single sign on. B2C Subscription revenues B2B Revenues from bundling Channels and/or SVOD products with Internet B2B Advertising Revenue API hub for OTT services Lean cloud network architecture Product innovation and design User experience and design 01 Sources of competitive advantage Investment strategy Control points Monetization 05 Technology strategy 06 5 Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are registered trademarks of Accenture. Phase 01 AGGREGATOR
  • 6. Aggregator Description Become a platform for 3rd party channels, SVODs, and content via physical or digital means. Bundle video content at scale and leverage exclusive video content to drive subscription and ad revenue. Subscriber churn, password-sharing, supply disputes, reach, cybersecurity, and brand equity are key concerns. Includes: corporate strategy, data foundation, lean media. Capabilities Business Model Risks & Mitigations 01 03 02 04 6 Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are registered trademarks of Accenture. Phase 01 AGGREGATOR
  • 7. Pivot the company’s content services focus from the acquisition and packaging of content services to become a platform connector for linear and OTT services From # subscribers and ARPU… …To reach and # transactions Value equation Capital Investment Platform monetization Focus technological innovation on aggregating disparate content services into one differentiated user experience, expanding consumer reach by offering turnkey in-home devices for subscribers out of area. Focused on packaging Cable companies have tested and refined content / media service packaging over the years but have not been able to stem pay-TV subscriber churn. While innovative partnerships have been pursued to increase user acquisition, they have not pivoted the organization to expand how they monetize owned or licensed content services. Service productization Monetizing service aggregation Explore agreements with key content service providers to seamlessly integrate their services into your solution, enabling data-driven personalization and reduced multi-service friction for users. + Reach + Ecosystem - Churn + API integration + User Experience + Data trading Strategic Partnerships Aggregator 7 Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are registered trademarks of Accenture. Overview AGGREGATOR
  • 8. Revenue stream Value proposition Investments Consumer(s) Subscribers Commercial customers Content packaging B2C B2B User subscription revenues (triple or quad plays) Enhanced internet connectivity (video games, etc.) Existing subscriber base In-home presence via set-top-box/wireless Billing relationship with the consumer HH/user reach Network capabilities User experience and user interface Devices Productization of channels/SVOD services Advertising revenue from owned content Advertising revenue from user content dashboard Commercial products Agreements in place with legacy content companies ExistingOTT content/ promotional partnerships Existing commercial customer install base API integration platform OTT service integrations Data sharing capabilities Aggregator 8 Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are registered trademarks of Accenture. Business Model AGGREGATOR
  • 9. Priorities to navigate, beyond the transformation program Aggregator 9 Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are registered trademarks of Accenture. Capabilities AGGREGATOR
  • 10. Lean and agile operations Optimum make vs buy Production capacity resizing Cloud elasticity Cash management Growth strategy Partnership strategy Content strategy Talent strategy Capital structure Attribution analytics Data strategy and architecture 360 customer view Data-driven content creation Data useability Aggregator 10 Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are registered trademarks of Accenture. Capabilities AGGREGATOR
  • 11. Content supply disputes: Minimum scale: Need a sufficient install base to draw OTT services to your platform and create a “network effect” that can be effectively monetized Partner and or aggressively acquire users to expand reach and gain a leverageable market position Aggregators need to work with ‘tight-fisted’ value chain partners to secure video content, data rights, and revenue sharing agreements. Blackouts would be highly disruptive Diversify supply base and build scale early by working with niche IP holders (i.e., PlutoTV) Aggregators have a limited ability to expand offerings outside regions they operate in and build audience reach Regional centricity Aggregators provide SSO and single point of billing to their subscribers and manage user profiles across services, opening them to potentially damaging data breaches Cybersecurity: Develop a free service to expand reach, monetized via advertising, add-on offerings, or other means Potential to reduce ARPU by offering / bundling low-cost alternatives to the legacy offerings ARPU risk: Develop global security strategy, drive automation, and expand relationships with security partners Innovatively test offerings and form strategic content relationships to differentiate aggregation services Mitigations Risks Aggregator 11 Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are registered trademarks of Accenture. Risks and Mitigations AGGREGATOR
  • 12. For a deeper dive into this play visit | accenture.com/reset-reinvent-rebound 12 Copyright © 2020 Accenture. All rights reserved. For a deeper dive into this play visit | accenture.com/reset-reinvent-rebound Resilience. Relevance. Agility. We believe these new value plays, supported by industry- specific solutions, can help traditional media companies transform and rediscover audiences and market opportunities. But the time to act is now. As traditional media companies look to protect existing revenues, raise profitability and deliver on expectations for future performance, they’ll need to choose a path that supports three essential tenets of success: 1. Demonstrate market resilience with a reimagined business model. 2. Create and position relevance as a competitive differentiator. 3. Respond to market demand with the agility provided by a cloud platform. Copyright © 2021 Accenture. All rights reserved. 12 To learn more visit | accenture.com/resilience-relevance-agility
  • 13. Authors Marcio Guilherme Managing Director — Communications & Media Mark Flynn Global Research Lead — Communications & Media Gemma Moorby Global Media Network Lead Contributors Andrew Walker Senior Managing Director – Global Communications & Media Lead John Peters Managing Director, Media & Entertainment Industry Lead –West Mark Peters Managing Director – Media & Entertainment Raffaella Masoero ICEG Media Lead Andrew McCaffer UK/I Media Lead Alessandro Corneli Australia Media Lead Luis Bonilauri LATAM Media Lead Bryce Molano Strategy Senior Analyst Coletrane Goodman Strategy Senior Analyst Lisa Davis Communications, Media & Platforms Global Industry Marketing Lead Suzanne Broadley Global Media Industry Marketing
  • 14. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive,Technology and Operations services—all powered by the world’s largest network of AdvancedTechnology and IntelligentOperations centers. Our 569,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com. Disclaimer: This document is intended for general informational purposes only and does not take into account the reader’s specific circumstances and may not reflect the most current developments. Accenture disclaims, to the fullest extent permitted by applicable law, any and all liability for the accuracy and completeness of the information in this presentation and for any acts or omissions made based on such information. Accenture does not provide legal, regulatory, audit, or tax advice. Readers are responsible for obtaining such advice from their own legal counsel or other licensed professionals. This document may contain descriptive references to trademarks that may be owned by others. The use of such trademarks herein is not an assertion of ownership of such trademarks by Accenture and is not intended to represent or imply the existence of an association between Accenture and the lawful owners of such trademarks. Copyright © 2021 Accenture. All rights reserved. Accenture and its logo are trademarks of Accenture.