How to arrive at the competency gaps from performance.

1. Training Need Analysis
– A corporate approach
Explaining the gaps in most TNAs

2. Analysing for performance gaps
Key Benchmarks Performance
Performance Gaps
• ROE Du Pont • Within • Key Result
Chart organisation Areas
• Key Result • Within • Teams
Areas industry • Individuals
• Key • Global
Performance
Indicators
Using financial reports – key performance indicators

3. Identifying competency gaps
Performance Person analysis Best practices Competency
gaps gaps
• Kery result • Set of • Best • Leadership
areas competencies performers • Management
• Teams • Types of • Best practices • Technical
• Persons • competencies • Social
• etc
Job and Task Analysis

4. Finding the competency gaps
An effective and practical approach