5. a little about us Universal Relocations is the moving company of choice for your next relocation. Comprehensive moving services unparalleled by any other moving company. Over 10 years of experience moving people, families, pets, offices. 1000 corporate clients and 50000 families each year. We have the best Customer Service Reputation. Customized solutions for each type of move – local, interstate or international. Offices in North America and India to help you relocate wherever you want. Individual Consumers and Families Corporate Relocations Special Products Business Segments Government Agencies International Moving www.universalrelocations.com Toll Free: 1-888-323-7356
6. International Removals Corporate Relocations Baggage Shipping Freight Forwarding Transporting Warehousing Origin & Destination Storage Destination Services Pet Relocations Moving Insurance and… Value Added Services
7. International removals Superior international moving services for seamless transition to any part of the world Fully equipped to move you anywhere around the world, just like that Whatever you require Customs clearance, Insurance, Flexible Storage Solutions, we will take care of it. We help you with all the means at our disposal to make your International relocations a success
8. Corporate relocations We can relocate your employees anywhere on earth We move your employees’ lives, not just their possessions Specialized packing and moving materials Highly trained packers and movers Your employees can track their shipment, 24/7 Personalized relocation services according to each employees’ needs
9. Baggage shipping Need to ship only a few boxes or just 1 suitcase? No problem! We ship any volume to any destination Flexible pricing options to fit varying budget requirements We handle both ends of your removal from packing at destination to delivery and unpacking at your new home Detailed estimates, inventory & labeling and comprehensive description of the packaging and transportation services used
10. Freight Forwarding Includes Packing, Consolidation, Forwarding and Transportation Any size cargo by Air, Ship, Train, Truck or Barge, within your budget! Specially designed State-of-the-Art Freight Forwarding system Class A licensed joint ventures in all major cities, airports & seaports Heavy lift equipment, containerized sea shipments and air imports / exports moving to and from India Proud holders of ISO 9001 and ISO 14001 certifications
11. Transporting & Warehousing Flexible transport and warehousing options to cater to your needs. Storage in transit up to 3 months and Long term storage Secure Storage and Access facilities Storage facilities at both Origin and Destination Warehouses are climate, pest controlled and monitored securely Access to your goods only with your express permission Temporary or Long-term, our warehouses are available to you at convenient locations and affordable rates
12. Destination Services Comprehensive array of global destination services to help you settle-in Immigration services simplify the global immigration process Extensive Home and School search Documentation Assistance with government registration, driver’s license and other necessary documentation. Area Tours to familiarize the expatriate and family with the new area Community Orientations where housing has been selected: banking, stores, post offices, medical facilities, recreation, etc. Universal Relocations eases transition to countries worldwide, freeing you up to start your new life
13. Pet relocation Relocate your pets with the only IPATA (Independent Pet & Animal Transportation Association) in India Universal Relocations has qualified pet specialists who will assist you with: Travel arrangements for your pets on direct and cost effective flights Arrangements for international standard kennels Preparation of all domestic and international documentation, certifications etc Veterinary health examinations and quarantine approvals
14. Moving Insurance Universal Relocations will relocate your cargo safe and sound But purchase of Moving Insurance gives more peace of mind Advantages of Universal’s Moving Insurance New replacement coverage Wide range of coverage extensions Speedy In-house claims settlement
15. Value Added Services They really add great value to your relocation experience A tremendous addition to help you settle-in and familiarize to your new home Take advantage of our Value Added Services Visa & Immigration assistance 2. Home & School search 3. Familiarization services 4. Handyman & Household help 5. Furniture rental 6. Cross Cultural Training 7. Language Training 8. Departure Programmes Peace of mind, at little extra cost 9. Protection Coverage
16. Why Universal ? why not? Okay, we’ll tell you why… Quality, Reliability & Value for your Money www.universalrelocations.com Toll Free: 1-888-323-7356
17. Quality Relocation Personal Contact A one point of contact to personally attend to every aspect of your move Global quality Our network provides world-class standards at every step of the way Sophisticated online tracking State-of-the-art online tracking system to help you with detailed status reports of your move, 24/7 Local knowledge People with local experience and knowledge to help you settle-in quickly www.universalrelocations.com Toll Free: 1-888-323-7356
18. Reliability only a few can offer Definitely 5 cuts above the rest FMC Licensed Licensed, bonded and insured by the US Federal Maritime Commission (FMC) Competitive Rates Our license with the FMC allows us to negotiate high volume contracts directly with steamship lines and in turn give you competitive ocean freight rates Physical Presence in both US and India allows us to be quick and flexible to your needs while offering personalized services with the right combination of cost and transit time Intl. Memberships A+ Rating with the Better Business Bureau (www.bbb.org) www.universalrelocations.com Toll Free: 1-888-323-7356
19. Value for money At Universal, our mission is to provide our customers with personal attention, quality service and value for money We believe that good service always starts with upfront clear and honest communication Read on to find out exactly what we need from you and what we can do for you during the next several weeks as we work closely with you to make your move to India quick, smooth and hassle-free. www.universalrelocations.com Toll Free: 1-888-323-7356
20. Overseas Move Process We classify all overseas moves in 5 easy-to-understand steps as listed below. To ensure a seamless transition from one phase to the next, it is important that you understand what we need from you & what exactly we can do for you Estimating your move Confirming your move Shipment Pickup Customs Clearance Door Delivery www.universalrelocations.com Toll Free: 1-888-323-7356
21. Overseas Move Process 1. Estimating your Move What we need from you Origin address Destination address Approximate Date of Move List of Items to be shipped (survey arranged on request) Additional Requests for Packing, Storage, Insurance, Special clearance etc. www.universalrelocations.com Toll Free: 1-888-323-7356
22. Overseas Move Process 1. Estimating your Move What we will do for you Dedicated Relocation Advisors At origin & destination who will work with you from quote-to-delivery A door-to-door quote Within 1 to 2 business days with flexible pricing options based on your budget needs Information on our insurance offerings Information on customs regulations at destination www.universalrelocations.com Toll Free: 1-888-323-7356
23. Overseas Move Process 2. Confirming your Move What we need from you signed quote through Toll Fax (1-866-624-9165) or Email (info@universalrelocations.com) confirming your acceptance Booking deposit www.universalrelocations.com Toll Free: 1-888-323-7356
24. Overseas Move Process 2. Confirming your Move What we will do for you Booking Confirmation with sailing schedule Receipt for booking deposit Valued Inventory Form if opting for ‘Full Replacement Coverage’ or Waiver form if waiving insurance coverage www.universalrelocations.com Toll Free: 1-888-323-7356
25. Overseas Move Process 3. Pick-Up What we need from you 72 hours before Move Day Completed valued inventory form or signed insurance waiver Copy of shipper’s passport picture page On Move Day All owner-packed items to be packed, sealed and numbered Signed shipping inventory (provided by us) Parking arrangement for container or truck www.universalrelocations.com Toll Free: 1-888-323-7356
26. Overseas Move Process 3. Pick-Up What we will do for you On & Before Move Day Confirmation call a day before the move Arrival of crew at scheduled time Packing services (if requested) and Furniture dismantling Loading services Within a Week after Pick-Up Tracking number, automated email updates Invoice for balance due Receipt for balance payment received Insurance certificate (if applicable) Bill of Lading (official shipping document) www.universalrelocations.com Toll Free: 1-888-323-7356
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28. Original passport with customs forms authorizing us to clear on your behalf
29. Payment of NVOCC (LCL shipments only), Terminal Handling Charges and Customs Duty* No payment is required for us at destination. All destination charges billed are payable at actuals to the ocean carrier, port and customs authorities based on volume/items shipped and are billable. Your origin or destination relocation advisors will provide an estimate of these charges. www.universalrelocations.com Toll Free: 1-888-323-7356
30. Overseas Move Process 5. Door Delivery What we will do for you Confirmation on date & time for door delivery Arrival of shipment as scheduled Unloading services Unpacking services (includes furniture assembly) Removal of debris Payment of NVOCC (LCL shipments only), Terminal Handling Charges and Customs Duty * please sign the inventory acknowledging receipt of shipment and provide your feedback on our services www.universalrelocations.com Toll Free: 1-888-323-7356
31. We’ve made people happy Yes, and they’ve made our business grow bigger My shipment reached my home safely and everything was in good condition. I really appreciate your Indian team who really took special care of my shipment and followed up in a timely manner. I’ve already sent your referral to all my friends in USA.Jothi Krishna, Boise.ID,USA to Bangalore,India Email: Jothi_k@hotmail.com Universal Relocations have made my life easier. The relocation details were shared well in advance and they have put in all possible efforts to make sure I was happy in all aspects of the process. Not even a single damage in my 40' container , amazing!Tushar, Huston,TX, USA to Bangalore, India Email : tush@yahoo.com I have moved many times using Universal Relocations and do not intend choosing another company. There is really no one who offers the same quality shown by Universal Relocations.VenkateshVijayaragavan, New York,USA to Delhi,India Email : venkatesh.vijayaraghavan@gmail.com You are a lifesaver. My shipment to India reached my new home safely in great condition. I must really thank your Indian team who took special care of my cargo and kept me updated real-time. I'm glad I chose Universal Relocations to be my international relocation company. I have already sent your referral to all my friends in the USA.Momina, New Jersey,USA to Chennai,India Email: mominam12@gmail.com My container arrived in good shape with no claims reported. I recommend them to anyone who needs a trusted relocation partner.KannanKase, Salt Lake City, UT, USA to Bangalore, India Email Id: Kannan.kase@gmail.com www.universalrelocations.com Toll Free: 1-888-323-7356
32. Have Questions? Please contact your Relocation Advisor at anytime. Our Relocation Advisors are trained and experienced in creating a relocation package just for your unique needs and helping execute it flawlessly... We’re on the web Call us here at US (Toll Free) 1-888-323-7356 India Phone+91 (044) 42111883 +91 (044) 42111884 +91 (044) 42111885 Email: info@universalrelocations.com Website: www.universalrelocations.com US (Toll Fax) 1-866-624-9165 India Fax +91 (044) 2431 5735 www.universalrelocations.com Toll Free: 1-888-323-7356