SlideShare ist ein Scribd-Unternehmen logo
1 von 46
Downloaden Sie, um offline zu lesen
IT and the Social Good How to Better Serve the Public for Less Abbie Lundberg, Lundberg Media Former Editor in Chief, CIO Magazine [email_address]
 
Wall St. Journal, Sept. 4, 2009
Wall St. Journal, Sept. 4, 2009
“ It’s likely that we're facing a near permanent reduction in state tax revenues that will require us to reduce the size and scope of our state governments. And the time to prepare for this new reality is already at hand.”
Lower Lower   Rethink IT Costs    Agency Costs  Government Photo by Jenny Downing Photo by Lauren Griffiths SopieMuc Photo by Jeff Kubina
Lower the Cost of I.T. Photo by Jenny Downing
Attack fixed costs Photo by Matti Mattila
Low cost of entry Variable capacity Data and application portability … but also data protection risk Cloud Computing   hardware  software  platform Photo by Jenny Downing
Cloud from the Inside Out  Photo by Jenny Downing
 
North Carolina Software as a Service Photo by Massimo Strazzeri
Lighting the Way  to the Cloud Photo by Jenny Downing
 
Google Enterprise, State & Local Govt. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Photo by Jenny Downing
The government should adopt Web-based and free technologies over proprietary ones wherever possible to reduce government spending on long-term maintenance and consulting contracts.  - Aneesh Chopra
Lower Agency Costs Photo by Lauren Griffiths
 
 
 
 
 
 
 
 
 
McKinsey: 3 Obstacles to Gov 2.0 ,[object Object],[object Object],[object Object],Source: “E-government 2.0,” McKinsey Quarterly, July 2009
A Call for Better Governance ,[object Object],[object Object],[object Object],[object Object],[object Object]
Invest in Web Capabilities ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Utah.gov stats ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Government Technology, Sept. 2008
"It's not about just putting a bunch of stuff online. You really need to work with the business agencies to determine what you're trying to accomplish. If the business really drives the process and sees value in providing a service, then you get a much better adoption rate."  - Utah CIO Steve Fletcher Source: Government Technology, Sept. 2008
Gov 2.0 Photo by Jeff Kubina
Photo by Jeff Kubina “ We will work together to establish a system of  transparency, public participation , and  collaboration . ” - Barack Obama, January 2009
Data.gov “ Data is powerful. It informs and creates opportunities. It promotes transparency and helps to ensure accountability. Yet, it is a challenge to collect, organize and communicate the vast stores of data maintained across the government.” -Viveck Kundra
Photo by Jeff Kubina ,[object Object],[object Object],[object Object],[object Object]
Social Media’s Brave New World
Are we good enough? Photo by Jeff Kubina
IT’s Role ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resources
 
 
 
 
 
Thank You [email_address]

Weitere ähnliche Inhalte

Was ist angesagt?

Technology and Citizen Engagement in Chesterfield VA
Technology and Citizen Engagement in Chesterfield VATechnology and Citizen Engagement in Chesterfield VA
Technology and Citizen Engagement in Chesterfield VABarry Condrey
 
E government an analysis of the present and suggestions for the future
E government an analysis of the present and suggestions for the futureE government an analysis of the present and suggestions for the future
E government an analysis of the present and suggestions for the futureDr. Hamdan Al-Sabri
 
Decoding the Net Neutrality Debate
Decoding the Net Neutrality DebateDecoding the Net Neutrality Debate
Decoding the Net Neutrality DebateKnight Foundation
 
Battling the Opioid Crisis with Help from the Cloud
Battling the Opioid Crisis with Help from the CloudBattling the Opioid Crisis with Help from the Cloud
Battling the Opioid Crisis with Help from the CloudAmazon Web Services
 
State of Hawaii - Transparency - The Accusation - The Indictment - The Indignity
State of Hawaii - Transparency - The Accusation - The Indictment - The IndignityState of Hawaii - Transparency - The Accusation - The Indictment - The Indignity
State of Hawaii - Transparency - The Accusation - The Indictment - The IndignityClifton M. Hasegawa & Associates, LLC
 
Future Ready presentation 2019 by Dustin Haisler
Future Ready presentation 2019 by Dustin HaislerFuture Ready presentation 2019 by Dustin Haisler
Future Ready presentation 2019 by Dustin HaislerMartha Kight
 
Maryland Builds Human Services Platform Starting with Data Integration
Maryland Builds Human Services Platform Starting with Data IntegrationMaryland Builds Human Services Platform Starting with Data Integration
Maryland Builds Human Services Platform Starting with Data IntegrationAmazon Web Services
 
Open innovation in governance
Open innovation in governanceOpen innovation in governance
Open innovation in governanceAlexander Howard
 
Bringing Gov 2.0 to life - Walkleys Public Affairs Conference
Bringing Gov 2.0 to life - Walkleys Public Affairs ConferenceBringing Gov 2.0 to life - Walkleys Public Affairs Conference
Bringing Gov 2.0 to life - Walkleys Public Affairs ConferenceCraig Thomler
 
Open data and innovation: tackling unemployment through data
Open data and innovation: tackling unemployment through dataOpen data and innovation: tackling unemployment through data
Open data and innovation: tackling unemployment through dataAfrican Open Science Platform
 
Digitisation of the Ghanaian Economy (Part 2) Presentation - 21st July 2021
Digitisation of the Ghanaian Economy (Part 2) Presentation - 21st July 2021Digitisation of the Ghanaian Economy (Part 2) Presentation - 21st July 2021
Digitisation of the Ghanaian Economy (Part 2) Presentation - 21st July 2021Morlai Kargbo, FCCA
 
Net Neutrality PPT
Net Neutrality PPTNet Neutrality PPT
Net Neutrality PPTDylan Lee
 
Open Data - context of Open Government in Edmonton
Open Data - context of Open Government in EdmontonOpen Data - context of Open Government in Edmonton
Open Data - context of Open Government in EdmontonJas Darrah
 
Net Neutrality: What You Need to Know
Net Neutrality: What You Need to KnowNet Neutrality: What You Need to Know
Net Neutrality: What You Need to KnowCindy Royal
 
Open Data Apps
Open Data AppsOpen Data Apps
Open Data AppsBurt Lum
 
NavigatingNewGovNet_7_16
NavigatingNewGovNet_7_16NavigatingNewGovNet_7_16
NavigatingNewGovNet_7_16foosaner
 

Was ist angesagt? (20)

Technology and Citizen Engagement in Chesterfield VA
Technology and Citizen Engagement in Chesterfield VATechnology and Citizen Engagement in Chesterfield VA
Technology and Citizen Engagement in Chesterfield VA
 
E government an analysis of the present and suggestions for the future
E government an analysis of the present and suggestions for the futureE government an analysis of the present and suggestions for the future
E government an analysis of the present and suggestions for the future
 
Decoding the Net Neutrality Debate
Decoding the Net Neutrality DebateDecoding the Net Neutrality Debate
Decoding the Net Neutrality Debate
 
Battling the Opioid Crisis with Help from the Cloud
Battling the Opioid Crisis with Help from the CloudBattling the Opioid Crisis with Help from the Cloud
Battling the Opioid Crisis with Help from the Cloud
 
State of Hawaii - Transparency - The Accusation - The Indictment - The Indignity
State of Hawaii - Transparency - The Accusation - The Indictment - The IndignityState of Hawaii - Transparency - The Accusation - The Indictment - The Indignity
State of Hawaii - Transparency - The Accusation - The Indictment - The Indignity
 
Future Ready presentation 2019 by Dustin Haisler
Future Ready presentation 2019 by Dustin HaislerFuture Ready presentation 2019 by Dustin Haisler
Future Ready presentation 2019 by Dustin Haisler
 
Civic Innovation
Civic InnovationCivic Innovation
Civic Innovation
 
Maryland Builds Human Services Platform Starting with Data Integration
Maryland Builds Human Services Platform Starting with Data IntegrationMaryland Builds Human Services Platform Starting with Data Integration
Maryland Builds Human Services Platform Starting with Data Integration
 
Open innovation in governance
Open innovation in governanceOpen innovation in governance
Open innovation in governance
 
Bringing Gov 2.0 to life - Walkleys Public Affairs Conference
Bringing Gov 2.0 to life - Walkleys Public Affairs ConferenceBringing Gov 2.0 to life - Walkleys Public Affairs Conference
Bringing Gov 2.0 to life - Walkleys Public Affairs Conference
 
Open data and innovation: tackling unemployment through data
Open data and innovation: tackling unemployment through dataOpen data and innovation: tackling unemployment through data
Open data and innovation: tackling unemployment through data
 
Net neutrality
Net neutralityNet neutrality
Net neutrality
 
Digitisation of the Ghanaian Economy (Part 2) Presentation - 21st July 2021
Digitisation of the Ghanaian Economy (Part 2) Presentation - 21st July 2021Digitisation of the Ghanaian Economy (Part 2) Presentation - 21st July 2021
Digitisation of the Ghanaian Economy (Part 2) Presentation - 21st July 2021
 
Net Neutrality PPT
Net Neutrality PPTNet Neutrality PPT
Net Neutrality PPT
 
Open Data - context of Open Government in Edmonton
Open Data - context of Open Government in EdmontonOpen Data - context of Open Government in Edmonton
Open Data - context of Open Government in Edmonton
 
Net Neutrality: What You Need to Know
Net Neutrality: What You Need to KnowNet Neutrality: What You Need to Know
Net Neutrality: What You Need to Know
 
Open Data Apps
Open Data AppsOpen Data Apps
Open Data Apps
 
Net Neutrality 03
Net Neutrality 03Net Neutrality 03
Net Neutrality 03
 
Reasons For E Government
Reasons For E GovernmentReasons For E Government
Reasons For E Government
 
NavigatingNewGovNet_7_16
NavigatingNewGovNet_7_16NavigatingNewGovNet_7_16
NavigatingNewGovNet_7_16
 

Andere mochten auch

General RoundTable Cloud
General RoundTable CloudGeneral RoundTable Cloud
General RoundTable CloudSimon Wardley
 
Below the Expectations Line
Below the Expectations LineBelow the Expectations Line
Below the Expectations LineAli Anani, PhD
 
Customerphobic Organizations
Customerphobic OrganizationsCustomerphobic Organizations
Customerphobic OrganizationsAli Anani, PhD
 
BiTHouse Presentation
BiTHouse PresentationBiTHouse Presentation
BiTHouse PresentationMichael Bruny
 
Social Media Strategy Certification
Social Media Strategy CertificationSocial Media Strategy Certification
Social Media Strategy CertificationVivastream
 
10 Employability Skills
10 Employability Skills10 Employability Skills
10 Employability SkillsInspiria
 
How to bake an app in Dart and Polymer
How to bake an app in Dart and PolymerHow to bake an app in Dart and Polymer
How to bake an app in Dart and PolymerJana Moudrá
 
Driving Discoverability, Engagement, and Revenue in Publishing - Digital Book...
Driving Discoverability, Engagement, and Revenue in Publishing - Digital Book...Driving Discoverability, Engagement, and Revenue in Publishing - Digital Book...
Driving Discoverability, Engagement, and Revenue in Publishing - Digital Book...Murray Izenwasser
 
22 dicas para acabar com o stress profissional
22 dicas para acabar com o stress profissional22 dicas para acabar com o stress profissional
22 dicas para acabar com o stress profissionalOficina Psicologia
 
Are you choosing the right solutions to increase your attendance
Are you choosing the right solutions to increase your attendanceAre you choosing the right solutions to increase your attendance
Are you choosing the right solutions to increase your attendancePLM World
 
Meditation What - Why - How - When
Meditation  What - Why - How - WhenMeditation  What - Why - How - When
Meditation What - Why - How - WhenJoanne Rollier
 
Digital Citizenship: Translating Social Skills to the Virtual World
Digital Citizenship: Translating Social Skills to the Virtual World Digital Citizenship: Translating Social Skills to the Virtual World
Digital Citizenship: Translating Social Skills to the Virtual World Mitch Miles
 
Social Media Marketing Your Summer Camp - what works right now
Social Media Marketing Your Summer Camp -  what works right nowSocial Media Marketing Your Summer Camp -  what works right now
Social Media Marketing Your Summer Camp - what works right nowTravis Allison
 
Feedback - Hidden Champion of Change
Feedback - Hidden Champion of ChangeFeedback - Hidden Champion of Change
Feedback - Hidden Champion of Changeecomenta
 
The Demanding State of I.T.
The Demanding State of I.T.The Demanding State of I.T.
The Demanding State of I.T.Abbie Lundberg
 
10 MOVIES OF CHRISTMAS
10 MOVIES OF CHRISTMAS10 MOVIES OF CHRISTMAS
10 MOVIES OF CHRISTMASMark Gilroy
 
Digital Art Using Gimp and Inkscape
Digital Art Using Gimp and InkscapeDigital Art Using Gimp and Inkscape
Digital Art Using Gimp and InkscapeMáirín Duffy
 
Social Perception, How do we form opinions on ourself and on others around
Social Perception, How do we form opinions on ourself and on others aroundSocial Perception, How do we form opinions on ourself and on others around
Social Perception, How do we form opinions on ourself and on others aroundBabu Appat
 

Andere mochten auch (20)

General RoundTable Cloud
General RoundTable CloudGeneral RoundTable Cloud
General RoundTable Cloud
 
Attard Primary School
Attard Primary SchoolAttard Primary School
Attard Primary School
 
Below the Expectations Line
Below the Expectations LineBelow the Expectations Line
Below the Expectations Line
 
Customerphobic Organizations
Customerphobic OrganizationsCustomerphobic Organizations
Customerphobic Organizations
 
BiTHouse Presentation
BiTHouse PresentationBiTHouse Presentation
BiTHouse Presentation
 
Social Media Strategy Certification
Social Media Strategy CertificationSocial Media Strategy Certification
Social Media Strategy Certification
 
10 Employability Skills
10 Employability Skills10 Employability Skills
10 Employability Skills
 
How to bake an app in Dart and Polymer
How to bake an app in Dart and PolymerHow to bake an app in Dart and Polymer
How to bake an app in Dart and Polymer
 
Driving Discoverability, Engagement, and Revenue in Publishing - Digital Book...
Driving Discoverability, Engagement, and Revenue in Publishing - Digital Book...Driving Discoverability, Engagement, and Revenue in Publishing - Digital Book...
Driving Discoverability, Engagement, and Revenue in Publishing - Digital Book...
 
22 dicas para acabar com o stress profissional
22 dicas para acabar com o stress profissional22 dicas para acabar com o stress profissional
22 dicas para acabar com o stress profissional
 
Are you choosing the right solutions to increase your attendance
Are you choosing the right solutions to increase your attendanceAre you choosing the right solutions to increase your attendance
Are you choosing the right solutions to increase your attendance
 
Manager in the Middle
Manager in the MiddleManager in the Middle
Manager in the Middle
 
Meditation What - Why - How - When
Meditation  What - Why - How - WhenMeditation  What - Why - How - When
Meditation What - Why - How - When
 
Digital Citizenship: Translating Social Skills to the Virtual World
Digital Citizenship: Translating Social Skills to the Virtual World Digital Citizenship: Translating Social Skills to the Virtual World
Digital Citizenship: Translating Social Skills to the Virtual World
 
Social Media Marketing Your Summer Camp - what works right now
Social Media Marketing Your Summer Camp -  what works right nowSocial Media Marketing Your Summer Camp -  what works right now
Social Media Marketing Your Summer Camp - what works right now
 
Feedback - Hidden Champion of Change
Feedback - Hidden Champion of ChangeFeedback - Hidden Champion of Change
Feedback - Hidden Champion of Change
 
The Demanding State of I.T.
The Demanding State of I.T.The Demanding State of I.T.
The Demanding State of I.T.
 
10 MOVIES OF CHRISTMAS
10 MOVIES OF CHRISTMAS10 MOVIES OF CHRISTMAS
10 MOVIES OF CHRISTMAS
 
Digital Art Using Gimp and Inkscape
Digital Art Using Gimp and InkscapeDigital Art Using Gimp and Inkscape
Digital Art Using Gimp and Inkscape
 
Social Perception, How do we form opinions on ourself and on others around
Social Perception, How do we form opinions on ourself and on others aroundSocial Perception, How do we form opinions on ourself and on others around
Social Perception, How do we form opinions on ourself and on others around
 

Ähnlich wie I.T. and the Social Good

Utah Interactive 2014 Report
Utah Interactive 2014 ReportUtah Interactive 2014 Report
Utah Interactive 2014 ReportNIC Inc | EGOV
 
Technocon 2010
Technocon 2010Technocon 2010
Technocon 2010Bepublic
 
e-governance
e-governancee-governance
e-governanceamit amit
 
Kentucky Interactive 2014 Report
Kentucky Interactive 2014 ReportKentucky Interactive 2014 Report
Kentucky Interactive 2014 ReportNIC Inc | EGOV
 
TAG Breakfast Series: Technology in Government
TAG Breakfast Series: Technology in GovernmentTAG Breakfast Series: Technology in Government
TAG Breakfast Series: Technology in GovernmentMelanie Brandt
 
NIC 2013 Annual Report: It's All About Access -- Anatomy of Modern Government
NIC 2013 Annual Report: It's All About Access -- Anatomy of Modern GovernmentNIC 2013 Annual Report: It's All About Access -- Anatomy of Modern Government
NIC 2013 Annual Report: It's All About Access -- Anatomy of Modern GovernmentNIC Inc | EGOV
 
Data-Driven Government: Explore the Four Pillars of Value
Data-Driven Government: Explore the Four Pillars of ValueData-Driven Government: Explore the Four Pillars of Value
Data-Driven Government: Explore the Four Pillars of ValueThomas Robbins
 
Self-Funded eGovernment: Delivering Savings & Efficiencies
Self-Funded eGovernment:  Delivering Savings & EfficienciesSelf-Funded eGovernment:  Delivering Savings & Efficiencies
Self-Funded eGovernment: Delivering Savings & EfficienciesNIC Inc | EGOV
 
E com iii unit-16-8-13
E com iii unit-16-8-13E com iii unit-16-8-13
E com iii unit-16-8-13naaaaz
 
Engage -- eGovernment strategies for success
Engage -- eGovernment strategies for successEngage -- eGovernment strategies for success
Engage -- eGovernment strategies for successNIC Inc | EGOV
 
(public) Smart Cities How the Internet is Changing the Way Local Governments...
(public) Smart Cities  How the Internet is Changing the Way Local Governments...(public) Smart Cities  How the Internet is Changing the Way Local Governments...
(public) Smart Cities How the Internet is Changing the Way Local Governments...Sharie Blanton
 
Future Ready: A Playbook for 2020 And Beyond
Future Ready: A Playbook for 2020 And BeyondFuture Ready: A Playbook for 2020 And Beyond
Future Ready: A Playbook for 2020 And BeyondDustin Haisler
 
Cyber In-Security II: Closing the Federal Gap
Cyber In-Security II: Closing the Federal GapCyber In-Security II: Closing the Federal Gap
Cyber In-Security II: Closing the Federal GapBooz Allen Hamilton
 
Essential Public-Private Partnerships
Essential Public-Private PartnershipsEssential Public-Private Partnerships
Essential Public-Private PartnershipsNIC Inc | EGOV
 
DTC PA JNET Overview
DTC PA JNET OverviewDTC PA JNET Overview
DTC PA JNET OverviewMaggie Fawley
 
ICT for fighting Corruption
ICT for fighting CorruptionICT for fighting Corruption
ICT for fighting CorruptionDeris Stiawan
 
State of GovTech Market Briefing.pptx
State of GovTech Market Briefing.pptxState of GovTech Market Briefing.pptx
State of GovTech Market Briefing.pptxDustin Haisler
 

Ähnlich wie I.T. and the Social Good (20)

Utah Interactive 2014 Report
Utah Interactive 2014 ReportUtah Interactive 2014 Report
Utah Interactive 2014 Report
 
FederalTimes
FederalTimesFederalTimes
FederalTimes
 
Technocon 2010
Technocon 2010Technocon 2010
Technocon 2010
 
e-governance
e-governancee-governance
e-governance
 
Kentucky Interactive 2014 Report
Kentucky Interactive 2014 ReportKentucky Interactive 2014 Report
Kentucky Interactive 2014 Report
 
TAG Breakfast Series: Technology in Government
TAG Breakfast Series: Technology in GovernmentTAG Breakfast Series: Technology in Government
TAG Breakfast Series: Technology in Government
 
NIC 2013 Annual Report: It's All About Access -- Anatomy of Modern Government
NIC 2013 Annual Report: It's All About Access -- Anatomy of Modern GovernmentNIC 2013 Annual Report: It's All About Access -- Anatomy of Modern Government
NIC 2013 Annual Report: It's All About Access -- Anatomy of Modern Government
 
Data-Driven Government: Explore the Four Pillars of Value
Data-Driven Government: Explore the Four Pillars of ValueData-Driven Government: Explore the Four Pillars of Value
Data-Driven Government: Explore the Four Pillars of Value
 
Self-Funded eGovernment: Delivering Savings & Efficiencies
Self-Funded eGovernment:  Delivering Savings & EfficienciesSelf-Funded eGovernment:  Delivering Savings & Efficiencies
Self-Funded eGovernment: Delivering Savings & Efficiencies
 
E com iii unit-16-8-13
E com iii unit-16-8-13E com iii unit-16-8-13
E com iii unit-16-8-13
 
Engage -- eGovernment strategies for success
Engage -- eGovernment strategies for successEngage -- eGovernment strategies for success
Engage -- eGovernment strategies for success
 
(public) Smart Cities How the Internet is Changing the Way Local Governments...
(public) Smart Cities  How the Internet is Changing the Way Local Governments...(public) Smart Cities  How the Internet is Changing the Way Local Governments...
(public) Smart Cities How the Internet is Changing the Way Local Governments...
 
The Future of Digital Services
The Future of Digital ServicesThe Future of Digital Services
The Future of Digital Services
 
Future Ready: A Playbook for 2020 And Beyond
Future Ready: A Playbook for 2020 And BeyondFuture Ready: A Playbook for 2020 And Beyond
Future Ready: A Playbook for 2020 And Beyond
 
Cyber In-Security II: Closing the Federal Gap
Cyber In-Security II: Closing the Federal GapCyber In-Security II: Closing the Federal Gap
Cyber In-Security II: Closing the Federal Gap
 
It ppt 3
It ppt 3It ppt 3
It ppt 3
 
Essential Public-Private Partnerships
Essential Public-Private PartnershipsEssential Public-Private Partnerships
Essential Public-Private Partnerships
 
DTC PA JNET Overview
DTC PA JNET OverviewDTC PA JNET Overview
DTC PA JNET Overview
 
ICT for fighting Corruption
ICT for fighting CorruptionICT for fighting Corruption
ICT for fighting Corruption
 
State of GovTech Market Briefing.pptx
State of GovTech Market Briefing.pptxState of GovTech Market Briefing.pptx
State of GovTech Market Briefing.pptx
 

Mehr von Abbie Lundberg

A New Leadership Model for Digital Business
A New Leadership Model for Digital BusinessA New Leadership Model for Digital Business
A New Leadership Model for Digital BusinessAbbie Lundberg
 
Red Hat Executive Exchange_Abbie Lundberg_photos
Red Hat Executive Exchange_Abbie Lundberg_photosRed Hat Executive Exchange_Abbie Lundberg_photos
Red Hat Executive Exchange_Abbie Lundberg_photosAbbie Lundberg
 
Digital Innovation, IT and the Art of Influence
Digital Innovation, IT and the Art of InfluenceDigital Innovation, IT and the Art of Influence
Digital Innovation, IT and the Art of InfluenceAbbie Lundberg
 
Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...
Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...
Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...Abbie Lundberg
 
Persuasive Communication
Persuasive CommunicationPersuasive Communication
Persuasive CommunicationAbbie Lundberg
 
A Brief and Colorful History of Technology in Business
A Brief and Colorful History of Technology in BusinessA Brief and Colorful History of Technology in Business
A Brief and Colorful History of Technology in BusinessAbbie Lundberg
 
CIO IT Budget & Staffing Survey
CIO IT Budget & Staffing SurveyCIO IT Budget & Staffing Survey
CIO IT Budget & Staffing SurveyAbbie Lundberg
 
CIO's Web 2 0 In The Enterprise
CIO's Web 2 0 In The EnterpriseCIO's Web 2 0 In The Enterprise
CIO's Web 2 0 In The EnterpriseAbbie Lundberg
 

Mehr von Abbie Lundberg (15)

A New Leadership Model for Digital Business
A New Leadership Model for Digital BusinessA New Leadership Model for Digital Business
A New Leadership Model for Digital Business
 
Red Hat Executive Exchange_Abbie Lundberg_photos
Red Hat Executive Exchange_Abbie Lundberg_photosRed Hat Executive Exchange_Abbie Lundberg_photos
Red Hat Executive Exchange_Abbie Lundberg_photos
 
Digital Innovation, IT and the Art of Influence
Digital Innovation, IT and the Art of InfluenceDigital Innovation, IT and the Art of Influence
Digital Innovation, IT and the Art of Influence
 
Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...
Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...
Abbie Lundberg interviewing Madeleine Albright at the first CIO Year Ahead co...
 
The Influential CIO
The Influential CIOThe Influential CIO
The Influential CIO
 
Persuasive Communication
Persuasive CommunicationPersuasive Communication
Persuasive Communication
 
Selling to the CIO
Selling to the CIOSelling to the CIO
Selling to the CIO
 
The CIO's Dilemma
The CIO's DilemmaThe CIO's Dilemma
The CIO's Dilemma
 
CIO 2010
CIO 2010CIO 2010
CIO 2010
 
A Brief and Colorful History of Technology in Business
A Brief and Colorful History of Technology in BusinessA Brief and Colorful History of Technology in Business
A Brief and Colorful History of Technology in Business
 
CIO IT Budget & Staffing Survey
CIO IT Budget & Staffing SurveyCIO IT Budget & Staffing Survey
CIO IT Budget & Staffing Survey
 
CIO Pulse Sept 2008
CIO Pulse Sept 2008CIO Pulse Sept 2008
CIO Pulse Sept 2008
 
CIO Tech Priorities
CIO Tech PrioritiesCIO Tech Priorities
CIO Tech Priorities
 
State of the CIO 2008
State of the CIO 2008State of the CIO 2008
State of the CIO 2008
 
CIO's Web 2 0 In The Enterprise
CIO's Web 2 0 In The EnterpriseCIO's Web 2 0 In The Enterprise
CIO's Web 2 0 In The Enterprise
 

Kürzlich hochgeladen

Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...
Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...
Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...Will Schroeder
 
Cybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxCybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxGDSC PJATK
 
Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.francesco barbera
 
Bird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemBird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemAsko Soukka
 
GenAI and AI GCC State of AI_Object Automation Inc
GenAI and AI GCC State of AI_Object Automation IncGenAI and AI GCC State of AI_Object Automation Inc
GenAI and AI GCC State of AI_Object Automation IncObject Automation
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesThousandEyes
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfinfogdgmi
 
Introduction to Quantum Computing
Introduction to Quantum ComputingIntroduction to Quantum Computing
Introduction to Quantum ComputingGDSC PJATK
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024SkyPlanner
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Adtran
 
Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?SANGHEE SHIN
 
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...Aggregage
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Commit University
 
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationUsing IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationIES VE
 
UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8DianaGray10
 
Cloud Revolution: Exploring the New Wave of Serverless Spatial Data
Cloud Revolution: Exploring the New Wave of Serverless Spatial DataCloud Revolution: Exploring the New Wave of Serverless Spatial Data
Cloud Revolution: Exploring the New Wave of Serverless Spatial DataSafe Software
 
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019IES VE
 
Things you didn't know you can use in your Salesforce
Things you didn't know you can use in your SalesforceThings you didn't know you can use in your Salesforce
Things you didn't know you can use in your SalesforceMartin Humpolec
 
Spring24-Release Overview - Wellingtion User Group-1.pdf
Spring24-Release Overview - Wellingtion User Group-1.pdfSpring24-Release Overview - Wellingtion User Group-1.pdf
Spring24-Release Overview - Wellingtion User Group-1.pdfAnna Loughnan Colquhoun
 
Nanopower In Semiconductor Industry.pdf
Nanopower  In Semiconductor Industry.pdfNanopower  In Semiconductor Industry.pdf
Nanopower In Semiconductor Industry.pdfPedro Manuel
 

Kürzlich hochgeladen (20)

Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...
Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...
Apres-Cyber - The Data Dilemma: Bridging Offensive Operations and Machine Lea...
 
Cybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxCybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptx
 
Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.
 
Bird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemBird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystem
 
GenAI and AI GCC State of AI_Object Automation Inc
GenAI and AI GCC State of AI_Object Automation IncGenAI and AI GCC State of AI_Object Automation Inc
GenAI and AI GCC State of AI_Object Automation Inc
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdf
 
Introduction to Quantum Computing
Introduction to Quantum ComputingIntroduction to Quantum Computing
Introduction to Quantum Computing
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™
 
Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?
 
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data a...
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)
 
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationUsing IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
 
UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8
 
Cloud Revolution: Exploring the New Wave of Serverless Spatial Data
Cloud Revolution: Exploring the New Wave of Serverless Spatial DataCloud Revolution: Exploring the New Wave of Serverless Spatial Data
Cloud Revolution: Exploring the New Wave of Serverless Spatial Data
 
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
 
Things you didn't know you can use in your Salesforce
Things you didn't know you can use in your SalesforceThings you didn't know you can use in your Salesforce
Things you didn't know you can use in your Salesforce
 
Spring24-Release Overview - Wellingtion User Group-1.pdf
Spring24-Release Overview - Wellingtion User Group-1.pdfSpring24-Release Overview - Wellingtion User Group-1.pdf
Spring24-Release Overview - Wellingtion User Group-1.pdf
 
Nanopower In Semiconductor Industry.pdf
Nanopower  In Semiconductor Industry.pdfNanopower  In Semiconductor Industry.pdf
Nanopower In Semiconductor Industry.pdf
 

I.T. and the Social Good

  • 1. IT and the Social Good How to Better Serve the Public for Less Abbie Lundberg, Lundberg Media Former Editor in Chief, CIO Magazine [email_address]
  • 2.  
  • 3. Wall St. Journal, Sept. 4, 2009
  • 4. Wall St. Journal, Sept. 4, 2009
  • 5. “ It’s likely that we're facing a near permanent reduction in state tax revenues that will require us to reduce the size and scope of our state governments. And the time to prepare for this new reality is already at hand.”
  • 6. Lower Lower Rethink IT Costs Agency Costs Government Photo by Jenny Downing Photo by Lauren Griffiths SopieMuc Photo by Jeff Kubina
  • 7. Lower the Cost of I.T. Photo by Jenny Downing
  • 8. Attack fixed costs Photo by Matti Mattila
  • 9. Low cost of entry Variable capacity Data and application portability … but also data protection risk Cloud Computing hardware software platform Photo by Jenny Downing
  • 10. Cloud from the Inside Out Photo by Jenny Downing
  • 11.  
  • 12. North Carolina Software as a Service Photo by Massimo Strazzeri
  • 13. Lighting the Way to the Cloud Photo by Jenny Downing
  • 14.  
  • 15.
  • 16. The government should adopt Web-based and free technologies over proprietary ones wherever possible to reduce government spending on long-term maintenance and consulting contracts. - Aneesh Chopra
  • 17. Lower Agency Costs Photo by Lauren Griffiths
  • 18.  
  • 19.  
  • 20.  
  • 21.  
  • 22.  
  • 23.  
  • 24.  
  • 25.  
  • 26.  
  • 27.
  • 28.
  • 29.
  • 30.  
  • 31.
  • 32. "It's not about just putting a bunch of stuff online. You really need to work with the business agencies to determine what you're trying to accomplish. If the business really drives the process and sees value in providing a service, then you get a much better adoption rate." - Utah CIO Steve Fletcher Source: Government Technology, Sept. 2008
  • 33. Gov 2.0 Photo by Jeff Kubina
  • 34. Photo by Jeff Kubina “ We will work together to establish a system of transparency, public participation , and collaboration . ” - Barack Obama, January 2009
  • 35. Data.gov “ Data is powerful. It informs and creates opportunities. It promotes transparency and helps to ensure accountability. Yet, it is a challenge to collect, organize and communicate the vast stores of data maintained across the government.” -Viveck Kundra
  • 36.
  • 38. Are we good enough? Photo by Jeff Kubina
  • 39.
  • 41.  
  • 42.  
  • 43.  
  • 44.  
  • 45.  

Hinweis der Redaktion

  1. IT can help cash-strapped state agencies fulfill their missions. Dilemma: Tax revenues are down and services are being cut. IT could help, but IT’s budget is being cut too. Imperative: Government agencies have got to move to a lighter capital model for IT and take advantage of new tools for offering services to citizens at a lower cost.
  2. Wall St. Journal two weeks ago reported that many states are in such dire straits financially that they’re having to shut down for a day at a time to save money. http://online.wsj.com/article/SB125202235182685075.html
  3. Across the country, state workers are being furloughed or laid off. http://online.wsj.com/article/SB125202235182685075.html
  4. I’m sure this is one list you all are happy not to be on: These states all have budget gaps of more than a billion dollars! http://online.wsj.com/article/SB125202235182685075.html
  5. In an op-ed piece in the Wall St. Journal on Sept. 3, Indiana Governor Mitch Daniels said that the prospects looking ahead aren’t any better; that the reduction in tax revenues appears to be a permanent condition that will require a “reset” in state government. There’s no doubt about it, some fundamental changes have to take place, and IT can help. http://online.wsj.com/article/SB10001424052970204731804574390603114939642.html
  6. There are both short and long-term actions government entities have to make. And by the way, this is no different from what the private sector is going through. Organizations have just gotten too expensive to run. Fortunately there’s a lot IT can do to help.
  7. In most organizations, IT has developed in a patchwork fashion. That’s not because CIOs didn’t have a plan; it’s because they didn’t have the right tools. IT has evolved at a tremendous pace in the past 20 years. Organizations adopted new tools with new capabilities as they came along. These had to be stitched together with other systems, and the result in most businesses and government agencies is an overly complex, overly expensive, hard to manage mess.
  8. Thanks to the recession, businesses of all sizes are tackling this now. Accenture model: Rapid cost takeout, optimize current operations, restructure/redesign for the future Quick wins: Renogiate contracts, use power management, print services, etc. Optimize current operations: Consolidate, rationalize, simplify, virtualize Restructure Shared services Cloud computing “ Public” infrastructure
  9. Cloud = the dynamic provisioning of IT capabilities from third parties over a network (Accenture) Or a computing paradigm where services and data reside in shared resources in scalable data centers, and those services and data are accessible by any authenticated device over the Internet. (Intel) Benefits: A low cost of entry: You don’t need to buy servers or configure software; you just turn it on. This is increasingly important as orgs shift to a lower capital model for IT. Variable capacity: You can scale capability up and down as needed and only pay for what you use. Executives increasingly believe services should be bought by the drink – and that this is now possible. Data and application portability: Employees – and citizens – can access the applications and data they need from any device, anywhere. Risks, particularly around data protection, are unclear; that’s why early adopters are starting with low-impact applicationsand proceeding with caution.
  10. Intel: A strategy of growing the cloud from the inside out delivers many of the benefits of cloud computing and positions us to utilize external clouds over time. They expect to selectively migrate services to external clouds as supplier offerings mature and they learn how to manage the legal barriers and other obstacles. Some companies and government entities will operate private clouds offering services to their business units or agencies and charging based on use. http://download.intel.com/it/pdf/320566.pdf
  11. State-run “private” clouds are a great option. In August, Utah announced that it was preparing a cloud offering of hosted e-mail and web applications for cities and counties within the state. http://www.govtech.com/gt/714321
  12. North Carolina’s Office of Information Technology Services provides quality assurance and testing tools to agencies for a fee through a Web-based SaaS delivery model.The SQA software is owned by ITS, and state agencies rent it to test their own applications. According to Public CIO, the state saved ~ $30 million in upfront costs. Costs to operate/administer? http://www.govtech.com/pcio/articles/693860
  13. Preliminary steps for large organizations to become cloud-ready: Consolidate data centers, virtualize servers, storage and desktops. Start with an e-mail pilot or non-mission-critical app. It’s easier for smaller organizations to jump into some kind of cloud computing, and software as a service is further along than infrastructure offerings. While 29% of companies in a variety of industries and of various sizes are currently using some degree of software as a service, only 5% of large companies in a separate study had used cloud computing for infrastructure. CIO Cloud Computing Survey, June 2009 Forrester’s The State Of Emerging Enterprise Hardware Trends: 2008 To 2009
  14. http://www.youtube.com/watch?v=-JZus5bvC3M
  15. This movement is not going to be without its pain and disruption. Aneesh Chopra, the U.S. govt’s CTO, recently said [SEE QUOTE]. He went on to say: “ In the old days, an agency might have to adopt a commercial software package and spend $8 or $9 for every $1 spent on the actual license. Increasingly, new platforms are emerging based on the re-use of intellectual property.” No wonder Balmer looks like he wants to crush something. Need to keep focus on your organization’s mission and priorities – but make no mistake, there will be big forces at work to slow this down. Don’t let it http://blogs.wsj.com/digits/2009/08/24/federal-government-mulls-web-20/
  16. IT can help lower business operating costs in a variety of ways: staff productivity increasing the efficiency of core business processes. In government, the area that has gotten the most focus in the past 3 or 4 years has been in delivering services to citizens online.
  17. South Carolina and many other states let citizens renew drivers’ licenses and hunting and fishing licenses as well as register their business or order birth and death certificates online.
  18. States’ departments of parks and tourism are doing some great things, and that includes South Carolina’s, which not only has a colorful, engaging and feature-rich web site….
  19. it also has a strong presences on Facebook, with over 6,000 fans who interact with the site by posting comments and photos of their own experiences with the parks
  20. I also like Arkansas’ site. They give visitors plenty of ideas and information – and gorgeous pictures – plus visitors can tour and reserve campsites, cabins and lodge rooms online.
  21. Like South Carolina, Arkansas has a robust Facebook fan page - and they are active in Twitter as well. All of these online presences reinforce and support each other. A key message here: you can’t count on your constituents coming to you; you also have to have a presence where they spend their time.
  22. The LA Fire Dept. was one of the first government entities to put Tiwtter to good use beginning over two years ago.
  23. They provide citizens with updates on actives fires and other call-outs.
  24. Widgets are another tool states are experimenting with: Virginia offers widgets that people can embed in their own web sites for everything from emergency services to news feeds to lottery results Emergency services Online services News feed Traffic Conditions YouTube Podcasts Lottery results State parks and more
  25. California DMV using YouTube for driving videos
  26. But the benefits states have seen from these efforts have been mixed. There’s been a lot of experimentation without enough discipline. According to McKinsey, progress in eGovernment has plateaued over the past few years, with agencies not realizing the benefits they expected. Their research shows that three obstacles have limited the impact of e-government efforts: Ineffective governance leads to inefficiency, redundancy, higher costs and a lack of accountability. One US agency had more than 100 internal Web sites alongside dozens of external sites, as well as multiple tools and platforms to maintain them. Governments rarely prioritize Web capabilities and have few experts in Web design, marketing or analytics. Figuring out how to get your message out effectively is not a traditional IT skill. [talk about 3 rd bullet point later] http://www.mckinseyquarterly.com/Public_Sector/Management/E-government_20_2408
  27. The call for better governance is obvious. One US agency cited in the McKnsey article had more than 100 internal Web sites alongside dozens of external sites, as well as multiple tools and platforms to maintain them. Scale may be different, but the problem is not unique. Solution: These efforts have to be owned by the line of business, but they’ll often be led by IT. This creates intersting challenges for you. Consolidated portfolio with a centralized view of costs and benefits. Clear ownership will drive accountability for user adoption rates and costs. Specific business goals should be agreed upon up front so they can drive the approach taken.
  28. Most state agencies don’t have the money to develop a large team for this work, so the state as a whole should consider building and sharing a a small interdisciplinary team of highly skilled Web specialists. Capabilities should include …
  29. One state that’s been recognized for its excellence is Utah. Utah.gov received first place in the 2009 Best of the Web competition, sponsored by the Center for Digital Government. It also won in 2003 and 2007, and it ranked first in the Center for Digital Government's 2008 Digital States Survey. According to Government Technology, Utah.gov provides more than 860 online state government services. New features include location awareness, a new multimedia portal, Web 2.0 services, a data portal, forms search capabilities, and mobile applications. Closing state offices can be a hardship or not for citizens. Utah closes on Fridays and still provides citizens the services they need.
  30. http://www.govtech.com/gt/412171
  31. "It's not about just putting a bunch of stuff online. You really need to work with the business agencies to determine what you're trying to accomplish. If the business really drives the process and sees value in providing a service, then you get a much better adoption rate."
  32. “ My Administration is committed to creating an unprecedented level of openness in Government.  We will work together to ensure the public trust and establish a system of transparency, public participation, and collaboration . Openness will strengthen our democracy and promote efficiency and effectiveness in Government.” http://www.whitehouse.gov/the_press_office/Transparency_and_Open_Government/
  33. In June, Fed CIO Vivek Kundra responded by providing open access to "useful and unfiltered" government data. Data.gov uses an open architecture to make federal agency data available in multiple formats. The goal is to expose more than 100,000 data sets to public scrutiny but, so far, the site is populated by about 100 sources of information, according to some sources. In his blog, Kundra wrote: [SEE QUOTE] A number of states have heard the message coming from Washington and are following suit. http://blog.ostp.gov/2009/06/08/data-transparency-via-datagov/#TB_inline?height=220&width=370&inlineId=tb_external#TB_inline?height=220&width=370&inlineId=tb_external
  34. Donald Kettl, a professor and senior fellow at the Brookings Institute, refers to the old model of government as "vending machine government." We pay our taxes and get back services. Tim O’Reilly defined the alternate model that people are talking about today as being one in which, as Thomas Jefferson wrote, "every man … feels that he is a participator in the government of affairs, not merely at an election one day in the year, but every day." In this model, government is a convener and an enabler--ultimately, it is a vehicle for coordinating the collective action of citizens. I’m not sure this is what Indiana Governor Mitch Daniels had in mind when he spoke of a reset in government – but I do believe it’s part of the story. Governement has to get smaller, and it can do that in 3 ways: By becoming more efficient – downsizing what it does By moving services online -- effectively And by sharing the work of governing with the people PLAY US NOW CLIP http://www.usnowfilm.com/
  35. Journal of Social Computing ran a column by Steve Radick, 20 Theses for Govt. 2.0. Here are a few, with some amendments Your agency is not unique. You do not work in a place that just can't just use social media because your data is too sensitive. You do not work in an environment where social media will never work. [me: run tests] Younger employees are not necessarily any more knowledgeable about social media than older employees. If you can’t afford to hire outside social media "consultants," find the people in your organization who are actively using social media and who are very passionate about it. They are there. Mistakes can and will be made (a lot). Stop trying to create safeguards to eliminate the possibility of mistakes and instead concentrate on how to deal with them when they are made. Information security is a very real and valid concern. Do NOT take this lightly. [me: but don’t let it stop you] Policies are not written in stone. With justification, passion, and knowledge, policies and rules can and should be changed. Sometimes it's as easy as asking, but other times will require a knockdown, drag-out fight. Both are important. http://socialcomputingjournal.com/viewcolumn.cfm?colid=856
  36. An article in last week’s New York Times raised some troubling questions about how this is playing out so far. The federal govt’s first major effort to solicit citizens’ policy ideas on the Internet and then let them vote on one another’s proposals had some dismaying results. First the good news: 44,000 proposals and 1.4 million votes for those proposals Now the not-so-good news: the highest-ranking idea was to legalize marijuana Top tech idea: Legalizing online poker -- twice as popular as nationwide Wi-Fi. Personally, I think we both are and aren’t good enough. These first forays aren’t surprising -- it’s a novelty, people aren’t used to being consulted on major issues. It will take time. But clearly we must be thoughtful about just what this new way of governing looks like and how it works.
  37. You all are the enablers. [GO THRU BULLETS]
  38. http://www.ctg.albany.edu/
  39. http://www.munigov.org/ MuniGov 2.0 is a coalition of federal/state/local/municipal and international governments focused on exploring the use and principles of Web 2.0 in an effort to improve citizen services and communication via technology. We have created this site and its accompanying documents as resources, best practices and the start of a community of like-minded peers who have a common interest in the concepts of 2.0 as they could and do apply to local government.  The pages of this site are designed to put you in touch directly with the theories and practice of 2.0 in government and the people who are pushing the envelope in each sub-category or technology.
  40. http://www.govloop.com/
  41. http://govtwit.com/ About GovTwit - the Government Twitter Directory This website hosts the world’s largest list of government agencies on Twitter, tracking state/local, federal, contractors, media, academics, non-profits and government outside of the U.S. Follow on Twitter using the button below and become a Facebook fan at Facebook.com/GovTwit .
  42. Utah’s dept of tech services has published a list of standards for internet-based collaboration tools. http://www.utahta.wikispaces.net/Collaboration+Tools+Standard Bob Woolley, chief architect for the state of Utah