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by Peace Ambassador
ZARA JANE JUAN
Leadership
Training
Objectives:
 To promote efficiency,
reliability, honesty & respect;
 To improve Morale and thereby
improve Productivity;
 To enhance teamwork and
thereby achieve company’s goal.
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
personal vision
&
personal mission
vis-à-vis
company’s vision & mission
Personality
Inquiry
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Storyboard
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Out-of-
the-Box
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Storyboard
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Leadership
Values,
Awareness &
Communication
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
LEADERSHIP
Who? (You)
What? (Leader)
Where? (Organization)
When? (Time Frame)
Why? (Reason)
How? (Values)
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Values
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Why do
you care
to lead?
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Self-
Awareness
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Personal
Self
Strength
Weakness
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Working
Self
Strength
Weakness
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Communication
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
How do you
share your
thoughts?
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
What is your
Medium?
Verbal
Writing
Visual
Presence
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Types of
Leadership
Informal
=allow the
group to do
what it
wants
Authoritarian
= wants
complete
control
Democratic
= facilitate
discussion
& ensures that
every
member’s
opinion is
valued
Transactional
= avoid
coercion and
use rewards to
motivate the
group
Transformative
= inspire
members to
meet both
personal and
group goals and
provide them
with outlook
Visionary
= set the future
direction of the
group
(change
agents)
Communication
Exercise
Focus-Listen-Talk!
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
TEAM
BUILDING
FUNDAMENTAL
TECHNIQUES
IN
HANDLING
PEOPLE
Basic Rules
Do not
Criticize
The Big Secret
of Dealing with
People
…..Compliment
& Recognition
To influence the
other fellow is to
talk about what
he wants and
show him how to
get it!
How can
you win
them to
your way of
thinking?
Avoid
Arguments
Show
respect for
other’s
opinions
Begin in a
friendly
way
Asked
questions
where your
opponent
would have
to agree
To handle
complains, let
the other
fellow do the
talking. Listen
To get
cooperation,
let the other
fellow feel
that the
idea is his
Let the
other
fellow save
his face
Conflict
Management
Resolution
Styles
Avoider
Competitor
Adaptor
Cooperator
How to put
Conflict
Resolution
Styles
to
Work?
Know that
all styles
can work at
one time or
another
Think about
the members
on your team
and the styles
they might be
using
Recognize
that their
styles may
be different
than yours
Go in with
patience and
an open mind
Be willing to
move away
from your
original
position and
explore all
options
Steps to
Solve
Conflict
Acknowledge that
conflict exist
Identify the
“real” conflict
Hear all
points
of view
Together,
explore ways
to solve the
conflict
Gain agreement
and
responsibility
on the resolution
Schedule a
follow-up
meeting to
check if
resolutions
are met
Ways to
Correct
Mistakes
Begin with
praise and
honest
appreciation
Call
attention
to people’s
mistakes
indirectly
Talk about
your own
mistake
before
criticizing
other person
Ask
questions
instead of
giving
direct
orders
Praise the
slightest
improvement
and praise
every
improvement
Give your
people a
fine
reputation
to live up
to
Make the
fault seem
easy to
correct
Make
people
glad to do
what you
want
Make the
other
person
happy
Commitment
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Commitment
is what
transforms a
Promise to
Reality!
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
What is the
pre-requisite
to
Commitment?
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan
Loyalty
Integrity in the Workplace Workshop by Peace Ambassador Zara Jane Juan

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