Technology has increased mobility and connectivity and is transforming the way we work. Most of today's organisational systems and process to manage talent are failing to actually stimulate learning and growth and close capability gaps; a radical overhaul is needed. Moving to an individually self-managed approach will release huge latent potential within organisations and help individuals grow and fulfil their ambitions. ME+ will enable these changes. Keynote presentation by Nigel Borowski at the 4th annual HR Transformation, Talent & Employee Engagement Forum in Zurich, on the 6th November 2014.

1. Digital innovation and
the future of people & organisations

2. INNOVATION IS NOT ABOUT TECHNOLOGY
It’s about human beings

3. DIGITAL INNOVATION IS NOT ABOUT GADGETS
It’s about human
experiences

4. EXPERIENCE IS AN INCREASINGLY
VALUABLE ENGAGEMENT TOOL
EXPERIENCE
FRIENDS
TRUSTED SOURCE
SALESMAN OR
SENIOR MANAGEMENT
Who am I most
likely to believe?

5. THE POWER OF CONNECTED EXPERIENCES
WITH SCALE BUILT IN
EXPERIENCE
FRIENDS
TRUSTED SOURCE
SALESMAN OR
SENIOR MANAGEMENT
Who am I most
likely to believe?

6. BUT EXPERIENCE
OF WORK IS CHANGING

7. AND THE DIGITAL ENVIRONMENT IS CHANGING
BURSTS ALWAYS ON
TOP DOWN
BOTTOM UP,
SELF-MANAGE
TALKING
LISTENING,
RESPONDING,
ITERATING

8. TWO WAYS TO ENHANCE HUMAN EXPERIENCES
1. Make the experiences we enjoy even better
2. Ease the pain of the ones we don’t

9. LIFE TRACKING - FITBIT

10. INSPIRING PEOPLE CREATING CUSTOMER
EXPERIENCES

11. MEANINGFUL EXPERIENCES

12. …AND A RESPONSE

13. INCREASING CONNECTIVITY
& TRANSPARENCY IN SEARCH

14. EXPERIENCE ENHANCEMENT – RACE FOR LIFE

15. CANCER RESEARCH UK

16. ANALYSE EXPERIENCE OF CAREER MOMENTS…
ME+
ME+
TIME
CAREER
MOMENTS
DIGITAL
SPINE
CAREER
MONITORING
CAREER
PLANNING
Educa&on
Applica&on
Interview
Start
Induc&on
Learning
&
training
Events
&
conferences
Performance
review
Promo&on/
Job
change
Exit

17. DIGITAL
SPINE
ME+
…WITH INCREASING REGULARITY

18. SOURCES OF MOTIVATION
Source: Drive by Daniel Pink

19. SOURCES OF MOTIVATION
Autonomy
The
desire
to
direct
our
own
lives.
It
assumes
that
people
are
acDve,
looking
for
interesDng
work
and
curious
and
self-­‐engaging.
Mastery
The
desire
to
get
beKer
at
something
that
maKers,
by
pracDsing,
learning,
improving.
Purpose
The
yearning
to
do
what
we
do
in
the
service
of
something
larger
than
ourselves.
Provides
a
context
for
autonomy
and
mastery.
Source: Based on Drive by Dan Pink

20. INSPIRING CAREER AMBITION
THE ME+ ‘EXPERIENCE’ VISION
Inspires, prompts and guides me to understand and fulfil
my potenEal, right now, tomorrow and in the future.
Bringing me closer to the objecEves of the organisaEon I
work for and making this relevant to my own
opportuniEes and career choices.

21. INSPIRING CAREER AMBITION

22. COLLABORATIVE LEARNING EXPERIENCES

23. ME+ USER DATA & FEEDBACK
DATA REFLECTING INITIAL USAGE AT THIS STAGE
Sessions
750
Avg. Session Duration
00:03:46
Page views
7,822
Unique IP addresses
575
Activation codes
80
Pages / Session
10.43
New visitors
Returning visitors
75%
25%
Source: Google Analytics, 21 Aug 2014
INITIAL BURST FOLLOWED BY LOWER LEVEL ACTIVITY
Source: Google Analytics, 21 Aug 2014
PROGRESS ON AMBITIONS, MILESTONES, ACTIONS
Source: App database Sept 2014
Ambitions created
119
Milestones comp
35
Actions completed
50
Milestones created
148
Actions created
140
Ambitions completed
18
Ambitions with more
than 1 milestone
27
Milestones with more
than 1 action
23

24. ME+ USER DATA & FEEDBACK

25. LONG-TERM EXPERIENCE VISION FOR ME+
OMNI-CHANNEL
ME+ will be a consistent experience
which transcends any individual
channel activity, but is optimised to get
the best results for each touch point.
SOCIAL
Enable users to share and comment on
their progress, get assistance from their
influencers and be able to compare
their progress with their peers.
CUSTOMISABLE
Organisations will be able to set up
ME+ in a format which best suits their
needs and integrate with other
resources, systems and services.
PERSONALISED
Enhance the user’s ownership of ME+
by enabling them to personalise their
profile. Encourage the user to create
their own ambitions, milestones and
actions.

26. THE BUSINESS BENEFITS
FDM Group a>racts and recruits up to 800 graduates per
year to develop IT careers for our future talent.
Employee-­‐owned innova&ve tool that develops the right
behaviours to improve performance and leadership.
Genera&on Y – tech-­‐savvy, achievement-­‐orientated,
innova&on-­‐seeking and recogni&on-­‐driven

27. THE BUSINESS BENEFITS
1. Employee led – less need for management
2. Engages people & helps to structure feedback & performance/
development discussions
3. Empowers people
4. Future focused
5. Encourages sharing & builds communiEes
6. Makes learning ‘LIVE’ – integrated in work, out of classroom
7. Provides data & insight to improve investment decisions
8. Refreshing -­‐ Reflects well on company brand

28. ALL OF THIS IS PEOPLE INNOVATION
‘inspiring and enabling
your people to contribute
fully to the purpose of
your organisation’

29. A NEW FOCUS FOR HR?
Create meaningful
experiences for your people
and continually improve them

30. THANK YOU
www.me-plus.co.uk