Ponencia de Jennifer Sable López en The Inbounder sobre cómo crear un community team.

1. @jennita
Building a High
Perfomance Community
Team
JENNIFER SABLE LOPEZ
#theinbounder
Ponencia en inglés - Ponte los

2. Building a High Performance
Community Team
Jennifer Sable Lopez
Director of Community at Moz
@jennita

6. 2011

7. 2011
2012

8. 2011
2012
2013

9. 2011
2012
2013
2014

10. 2011
2012
2013
2014
Today

11. Start with YOU

12. Understand your goals
@jennita #TheInbounder

13. Focus on your strengths
@jennita #TheInbounder http://mz.cm/1LlTfB3

14. Gallup StrengthFinder
@jennita #TheInbounder https://www.gallupstrengthscenter.com/

15. Gallup StrengthFinder
@jennita #TheInbounder
What? You’re a
manager… of
Community?!

16. Break up tasks by type
@jennita

17. Create a calendar
@jennita #TheInbounder

18. Create backups & train
@jennita #TheInbounder

19. Use this template
@jennita #TheInbounder
http://mz.cm/personaltasks

20. Take an actual
vacation

21. Use this process
with the team

22. Love/Like/Hate
@jennita #TheInbounder

23. Learn each person’s tasks
@jennita #TheInbounder
Painful process
caused this “hate”

24. Learn each person’s tasks
@jennita #TheInbounder
We found tasks
that weren’t
needed!

25. Discover openings
@jennita #TheInbounder

26. Discover openings
@jennita #TheInbounder
Someone out there
who *loves* this?

27. Break down team tasks
@jennita

28. Backups for EVERY task
@jennita #TheInbounder

29. Download this template
@jennita #TheInbounder
http://mz.cm/teambackup

30. Combine your strengths
@jennita #TheInbounder

31. Combine your strengths
@jennita #TheInbounder

32. Combine your strengths
@jennita #TheInbounder
Remember, as an
individual I was
0% Relationship
Building

33. Get your
job done
AND have
a life

34. Now you can
GROW the team

35. No budget?
Find someone internal!

36. What skillsets are needed?
@jennita
Remember these?

37. Too task focused?
@jennita

38. Too task focused?
@jennita

39. Continuous Process
@jennita #TheInbounder
Take all
these tasks
Check in
each
quarter
Make
necessary
changes
Do it all
again

40. q Know yourself

41. q Know yourself
q Know the team

42. q Know yourself
q Know the team
q Grow the team

43. Lay the foundation

44. Build your high
performing
Community team

45. Ø Personal Task Worksheet
http://mz.cm/personaltasks
Ø Team Backup Worksheet
http://mz.cm/teambackup
Ø Gallup StrengthFinder Test
https://www.gallupstrengthscenter.com/
Resources

46. Jennifer Sable Lopez
Director of Community at Moz
@jennita
Thank You

47. GRACIAS
THANK YOU
#theinbounder
@jennita
JENNIFER SABLE LOPEZ