It is the transformation of government to provide Efficient, Convenient & Transparent services to the Citizens and Business through Information and Communication
Activity 2-unit 2-update 2024. English translation
E governance, Electronic Governance, Digital Governance, Digital Connection, SMART Government
1. Scope of E-
Governance
Introduction
Object of E-
Governance
Advantages of
E-Governance
Objectives of E-
Governance
Aspects of E-
Governance
Strategies for E-
Governance in India
By,
Vivek Kumar
2. It is the transformation of government to provide Efficient, Convenient &
Transparent services to the Citizens and Business through Information and
Communication
Introduction
E-Governance
e-Governance = digital Connection
NOeGovernment = eGovernance
3. Scope of E-
Governance
Government to Citizen
(G2C)
E-Citizenship
E-Registration
E-
Transportation
E-Health
E-Education
E-Help
E-Taxation
Citizen to
Government (C2G)
E-Democracy
E-Feedback
Government to
Government (G2G)
E-
administration
E-courts
Government to
Business (G2B)
E-Taxation
E-Licencing
E-Tendering
4. Object of E-Governance
The object of E-Governance is to provide a SMART Government. The Acronym SMART
refers to Simple, Moral, Accountable, Responsive, Responsible and Transparent
Government.
Smart:-- electronic documentation, online submission, online service
delivery, etc.
Moral:-- Morality to governance as immoralities like bribing, red-tapism,
etc. are eliminated.
Accountable:-- all the data and information of Government is available
online for consideration of every citizen, the NGOs and the media.
Responsive:-- Due to reduced paperwork and increased communication
speeds and decreased communication time, the Government agencies
become responsive.
Transparent:-- - With increased morality, online availability of information
and reduced red-tapism the process of governance becomes transparent.
6. Objectives of E-Governance
1. To build an informed society
2. To increase Government and Citizen interaction
3. To encourage citizen participation
4. To bring transparency in the governing process
5. To make the Government accountable
6. To reduce the cost of Governance
7. To reduce the reaction time of the Government
7. Aspects of E-Governance
1. Information Management
2. Identity and Access Management
3. Content Management
4. Standards Management
5. ICT Legal Framework
8. 1. Information Management
Information management involves following stages –
1.Gathering – gathering all the available information of the government
2.Creating – creating information which is lost or not available
3.Storing – storing the gathered information in one place
4.Accessing – accessing of stored information by the people
5.Distributing – distributing required information to the public
6.Ignoring – ignoring the information not publicly important
7.Discarding – discarding ignored and insignificant information
8.Updating – continuous updating information
9.Securing – securing the information with latest technology so as to give access to
information to those who really require it.
9. 2. Identity and Access Management
The identities can be classified as follows:
(1) Citizens
(2) Employees
(3) Customers
(4) Organizations
(5) Agencies
(6) Partners etc.
10. a)Elimination of storage of duplicate identities
b) Interoperability of applications by enforcement of data
standardization
c)Single Sign in
d)Secure Access
e)Curbing unauthorized access
f)Increased Citizen participation
g)Improve performance of the Government Services
h)Improve Service Delivery
i)24x7 availability of Government services
Advantages/Benefits of Identity and Access
Management
11. Strategies for E-Governance in India
1. To build technical infrastructure/framework across India
2. To build institutional capacity
3. To build legal infrastructure
4. To build judicial infrastructure
5. To make all information available online
6. To popularize E-governance
7. Centre-State Partnership
8. To set standards
12.
13. Conclusion
• E-Governance has helped us to create green office.
• Effective and fast communication in all processes &
management systems, enhancing the opportunities to access
various types of open source materials.
• Webinar and digital classes became very helpful as an
additional supplement to the classroom teaching.
• Our vision is to make India Internet Nation No 1.in the world
by 2020.
• A roadmap has been suggested to realize this vision.