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Karen Duong, Emily Hsu, Shuying Huang, Kara Ing, Vincent Tsao, Menyee Zheng
BUAD 497
Goal: Find out how Spotify needs to differentiate

Five Forces

Sustainability

Recommendations
What is an Online Streaming Music Platform?

Access to millions
of songs

Subscription &
Ad-based model

Social Networking
& Playlists
Introduction

Listen to tracks
online

Search & Discover

No downloads

5 Forces

Sustainability

Recommend

Conclusion
Online Music Streaming Platforms

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Introduction

5 Forces

Sustainability

Recommend

Conclusion
Introduction

5 Forces

Sustainability

Recommend

Conclusion
Rivalry- Moderately High
• Slightly differentiated functions
• Many competitors but not purely
competing on price

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Threat of Entry - Moderate
• Easy to replicate
• Structural Barriers
• Licensure agreements
• High MES required for profit
• High switching costs

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Supplier Power - High
• “Big Four” Record Label Oligopoly

• Copyright law, statutory licensing
• Unified negotiating front

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Buyer Power - High
• Listeners and advertisers
• Low willingness to pay

• Low switching cost
• The effect of increased customization

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Many Substitutes
• YouTube, iTunes, CDs, radios, music piracy
• Low switching costs between streaming
platforms

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Few Complements
• Increased exposure through live music
• Computers and mobile devices
• But, not affordable for all

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Unattractive Industry
Moderate
Threat of
Entry

Many
Substitutes

Online
Music
Streaming
Industry

Moderately
High Rivalry

Introduction

5 Forces

Sustainability

High
Supplier
Power

High Buyer
Power

Recommend

Conclusion
Economically Unsustainable
Current
revenue
gains
Consequences
of freemium
model

Weak payout
structures
Micropayments 
significant
revenue loss

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Potential to Thrive
• Well differentiated from Internet radio and
on-demand music services
• Further performance improvements
• Tiered subscription system
• Platinum service level users

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Introduction

5 Forces

Sustainability

Recommend

Conclusion
Goal & Impediment for Spotify’s Future
• Ultimate goal:
- Increase subscription revenues
• Impediment:
- Current business model
 growth of user base  big losses

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Spotify Increasing Revenues & Costs

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Modifying the current business model
•
•
•
•
•

More song plays allowed = More you pay
A new tiered subscription system
Spotify Platinum  $25/month
Family subscription plans
Share music in a household
simultaneously and economically

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Exploring New Opportunities

Platformization
Collaboration

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Platformization: Music as Water
What is “platformization”?
– Existing integration in
cars, TVs, and smart media
products

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Recommended Platformization
• Secure & expand integration - existing platforms
• Explore new platforms
- Gym media systems
- Game consoles
- More intelligent systems

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Why Platformization?
• Ever-expanding range of end points
• Value added by “access everywhere”

• Scale and find more paid subscribers

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Collaborate with Players in the Music Scene
• The idea
• Existing collaboration
Facebook
Urban Outfitters
Coca-Cola
Soundrop

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Recommended Collaboration
Clubs, party planners venues

DJ interface  online streaming songs to mix

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Continuing Need to Differentiate

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Key Obstacle: Advantages that Spotify has can be replicated by competitors
Key Strategies: Modifying the current model, Platformization, and Collaboration

Introduction

5 Forces

Sustainability

Recommend

Conclusion
Karen Duong, Emily Hsu, Shuying Huang, Kara Ing, Vincent Tsao, Menyee Zheng
BUAD 497
Q&A
What is an Online Music Streaming Platform?
Online Music Streaming Platforms
Spotify UI
Spotify by the Numbers
Subscriber Growth Graph
Streaming Music Future Graph
Summary

Five Forces (Summary)
Rivalry
Threat of Entry
Supplier Power
Buyer Power
Substitutes
Complements

Recommendations
Goal & Impediment for Spotify’s Future
Spotify Increasing Revenues & Costs
Modifying the Current Business Model
Exploring New Opportunities
Platformization: Music as Water
Recommended Platformization
Why Platformization
Collaborate with Players in the Music Space
Recommended Collaboration

Sustainability
Economically Unsustainable
Potential to Thrive

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Spotify Differentiation Through Platformization & Collaboration

  • 1. Karen Duong, Emily Hsu, Shuying Huang, Kara Ing, Vincent Tsao, Menyee Zheng BUAD 497
  • 2. Goal: Find out how Spotify needs to differentiate Five Forces Sustainability Recommendations
  • 3. What is an Online Streaming Music Platform? Access to millions of songs Subscription & Ad-based model Social Networking & Playlists Introduction Listen to tracks online Search & Discover No downloads 5 Forces Sustainability Recommend Conclusion
  • 4. Online Music Streaming Platforms Introduction 5 Forces Sustainability Recommend Conclusion
  • 7. Rivalry- Moderately High • Slightly differentiated functions • Many competitors but not purely competing on price Introduction 5 Forces Sustainability Recommend Conclusion
  • 8. Threat of Entry - Moderate • Easy to replicate • Structural Barriers • Licensure agreements • High MES required for profit • High switching costs Introduction 5 Forces Sustainability Recommend Conclusion
  • 9. Supplier Power - High • “Big Four” Record Label Oligopoly • Copyright law, statutory licensing • Unified negotiating front Introduction 5 Forces Sustainability Recommend Conclusion
  • 10. Buyer Power - High • Listeners and advertisers • Low willingness to pay • Low switching cost • The effect of increased customization Introduction 5 Forces Sustainability Recommend Conclusion
  • 11. Many Substitutes • YouTube, iTunes, CDs, radios, music piracy • Low switching costs between streaming platforms Introduction 5 Forces Sustainability Recommend Conclusion
  • 12. Few Complements • Increased exposure through live music • Computers and mobile devices • But, not affordable for all Introduction 5 Forces Sustainability Recommend Conclusion
  • 13. Unattractive Industry Moderate Threat of Entry Many Substitutes Online Music Streaming Industry Moderately High Rivalry Introduction 5 Forces Sustainability High Supplier Power High Buyer Power Recommend Conclusion
  • 14. Economically Unsustainable Current revenue gains Consequences of freemium model Weak payout structures Micropayments  significant revenue loss Introduction 5 Forces Sustainability Recommend Conclusion
  • 15. Potential to Thrive • Well differentiated from Internet radio and on-demand music services • Further performance improvements • Tiered subscription system • Platinum service level users Introduction 5 Forces Sustainability Recommend Conclusion
  • 17. Goal & Impediment for Spotify’s Future • Ultimate goal: - Increase subscription revenues • Impediment: - Current business model  growth of user base  big losses Introduction 5 Forces Sustainability Recommend Conclusion
  • 18. Spotify Increasing Revenues & Costs Introduction 5 Forces Sustainability Recommend Conclusion
  • 19. Modifying the current business model • • • • • More song plays allowed = More you pay A new tiered subscription system Spotify Platinum  $25/month Family subscription plans Share music in a household simultaneously and economically Introduction 5 Forces Sustainability Recommend Conclusion
  • 21. Platformization: Music as Water What is “platformization”? – Existing integration in cars, TVs, and smart media products Introduction 5 Forces Sustainability Recommend Conclusion
  • 22. Recommended Platformization • Secure & expand integration - existing platforms • Explore new platforms - Gym media systems - Game consoles - More intelligent systems Introduction 5 Forces Sustainability Recommend Conclusion
  • 23. Why Platformization? • Ever-expanding range of end points • Value added by “access everywhere” • Scale and find more paid subscribers Introduction 5 Forces Sustainability Recommend Conclusion
  • 24. Collaborate with Players in the Music Scene • The idea • Existing collaboration Facebook Urban Outfitters Coca-Cola Soundrop Introduction 5 Forces Sustainability Recommend Conclusion
  • 25. Recommended Collaboration Clubs, party planners venues DJ interface  online streaming songs to mix Introduction 5 Forces Sustainability Recommend Conclusion
  • 26. Continuing Need to Differentiate Introduction 5 Forces Sustainability Recommend Conclusion
  • 27. Key Obstacle: Advantages that Spotify has can be replicated by competitors Key Strategies: Modifying the current model, Platformization, and Collaboration Introduction 5 Forces Sustainability Recommend Conclusion
  • 28. Karen Duong, Emily Hsu, Shuying Huang, Kara Ing, Vincent Tsao, Menyee Zheng BUAD 497
  • 29. Q&A What is an Online Music Streaming Platform? Online Music Streaming Platforms Spotify UI Spotify by the Numbers Subscriber Growth Graph Streaming Music Future Graph Summary Five Forces (Summary) Rivalry Threat of Entry Supplier Power Buyer Power Substitutes Complements Recommendations Goal & Impediment for Spotify’s Future Spotify Increasing Revenues & Costs Modifying the Current Business Model Exploring New Opportunities Platformization: Music as Water Recommended Platformization Why Platformization Collaborate with Players in the Music Space Recommended Collaboration Sustainability Economically Unsustainable Potential to Thrive