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9 Quotes from Successful Retailers
That Will Inspire You
to Run Your Store Better
The best in the industry
offer their hard-won wisdom to you,
free of charge.
9 Quotes from Successful Retailers 2
Save the...
9 Quotes from Successful Retailers 3
“Retail is a customer business.
You’re trying to take care
of the customer – solve
so...
“My company is an extension
of me, so when I designed my
stores I wanted people to feel
that they were in my home.”
9 Quot...
“I was reading all these reports that were down
on retail brick and mortar, saying it’s all about
online… I think brick an...
“Businesses often forget about
the culture, and ultimately, they
suffer for it because you can’t
deliver good service from...
“[The Apple Store Staff’s] job is to figure out what you
need and help you get it, even if it’s a product Apple
doesn’t car...
9 Quotes from Successful Retailers 8
– Joe Coulombe, Founder,
Trader Joe’s
“This was one of my most
important principles: ...
“We know who our customer is
and we’re a company standing
firm with our point of view.”
9 Quotes from Successful Retailers ...
9 Quotes from Successful Retailers 10
“Too many businesses today are
based on driving prices lower
by screwing over somebo...
“Why are you doing this?
How are you making a difference?
What is your reason for being,
besides making money? There
is no...
9 Quotes from Successful Retailers
That Will Inspire You
to Run Your Store Better
Read more on our blog
See more
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9 Motivational Quotes from Retailers That Will Inspire You to Run Your Stores Better

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While being a retailer can be very rewarding, running a store is no piece of cake. There are days when you’ll need extra helpings of motivation and inspiration to remind you why you’re in this business in the first place.

At Vend, we are all about delighting retailers and helping you be more awesome, so we’ve compiled a collection of inspiring quotes from some of the world’s most successful retailers.

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9 Motivational Quotes from Retailers That Will Inspire You to Run Your Stores Better

  1. 1. 9 Quotes from Successful Retailers That Will Inspire You to Run Your Store Better
  2. 2. The best in the industry offer their hard-won wisdom to you, free of charge. 9 Quotes from Successful Retailers 2 Save the quotes that speak to you. Stick them somewhere you’ll see them every day.
  3. 3. 9 Quotes from Successful Retailers 3 “Retail is a customer business. You’re trying to take care of the customer – solve something for the customer. And there’s no way to learn that in the classroom or in the corner office…” – Erik Nordstrom, President, Nordstrom Direct
  4. 4. “My company is an extension of me, so when I designed my stores I wanted people to feel that they were in my home.” 9 Quotes from Successful Retailers 4 – Tory Burch, Founder & Creative Director, Tory Burch
  5. 5. “I was reading all these reports that were down on retail brick and mortar, saying it’s all about online… I think brick and mortar is an amazing opportunity to use our stores and our store staff as a vehicle to truly engage with the community in a way no other retailers are doing.” 9 Quotes from Successful Retailers 5 – Jim Brett, President, West Elm
  6. 6. “Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.” 9 Quotes from Successful Retailers 6 1. Authenticity 2. Positive 3. Ethical 4. Natural – Tony Hsieh, CEO, Zappos
  7. 7. “[The Apple Store Staff’s] job is to figure out what you need and help you get it, even if it’s a product Apple doesn’t carry. Compare that with other retailers where the emphasis is on cross-selling and upselling and, basically, encouraging customers to buy more, even if they don’t want or need it.” 9 Quotes from Successful Retailers 7 – Ron Johnson, Former Senior VP of Retail at Apple
  8. 8. 9 Quotes from Successful Retailers 8 – Joe Coulombe, Founder, Trader Joe’s “This was one of my most important principles: Never have a mandatory sell. This rule gets violated all the time; it just drives me nuts: ‘Buy Now!’ You never give an order to a customer.”
  9. 9. “We know who our customer is and we’re a company standing firm with our point of view.” 9 Quotes from Successful Retailers 9 – Ralph Lauren, CEO, Ralph Lauren
  10. 10. 9 Quotes from Successful Retailers 10 “Too many businesses today are based on driving prices lower by screwing over somebody: Pounding suppliers or squeezing employees. We’re the opposite. We put employees first, radically… If you take care of them, they will take care of your customer better than anybody else.” – Kip Tindell, CEO, Container Store
  11. 11. “Why are you doing this? How are you making a difference? What is your reason for being, besides making money? There is no engine or vehicle like business to make a difference.” 9 Quotes from Successful Retailers 11 – Walter Robb, CO-CEO, Whole Foods
  12. 12. 9 Quotes from Successful Retailers That Will Inspire You to Run Your Store Better Read more on our blog See more
  • LauraMcGlinn

    Jul. 14, 2016
  • CherylCarter8

    Jul. 14, 2016
  • SunilBarot2

    Jul. 11, 2016

While being a retailer can be very rewarding, running a store is no piece of cake. There are days when you’ll need extra helpings of motivation and inspiration to remind you why you’re in this business in the first place. At Vend, we are all about delighting retailers and helping you be more awesome, so we’ve compiled a collection of inspiring quotes from some of the world’s most successful retailers.

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