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Large organisations large intranets: where to start a redevelopment project

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No matter where you sit in a large organisation, it can be a daunting task to start a redevelopment project, particularly if you are new to the organisation and don’t have existing networks. In this presentation, Tamsin shares tips and insights – the why and the how – from working for two of Australia’s most iconic brands:
1. The importance of ensuring your executives are on board, and how to convince them
2. How and why to build an unofficial project team
3. Starting small to achieve big results (ANZ case study)

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Large organisations large intranets: where to start a redevelopment project

  1. 1. Large organisations, large intranets: where to start? Tamsin Stanford 15 May 2013 Intranets 2013
  2. 2. In this presentation: 1. The importance of ensuring your Executives are on board, and how to convince them 2. How and why to build an unofficial ‘project’ team 3. Start small to achieve big results Intranets 2013 – Tamsin Stanford, 15 May 20132
  3. 3. Intranets 2013 – Tamsin Stanford, 15 May 20133
  4. 4. Intranets 2013 – Tamsin Stanford, 15 May 20134
  5. 5. 1. The importance of ensuring your Executives are on board Intranets 2013 – Tamsin Stanford, 15 May 20135 (and how to convince them)
  6. 6. Intranets 2013 – Tamsin Stanford, 15 May 2013 6 Executive support must not stop when funding starts 6
  7. 7. Show that you understand their strategy Intranets 2013 – Tamsin Stanford, 15 May 2013 7 7
  8. 8. What IS their strategy?  Sales uplift  Self-service for HR  Mergers/acquisitions  Downsizing  Sustainability  Innovation Intranets 2013 – Tamsin Stanford, 15 May 2013  Frontline staff, mobile  Reduced call volumes  Multilingual  Retain knowledge  Less printing  Discussion forums Intranet will help:If strategy is… 8
  9. 9. Make it real Intranets 2013 – Tamsin Stanford, 15 May 2013 CMS IA usabilityaccessibility UCD UX tag clouds collaboration metadata search optimisation W3C portal portlets domain servers hosting contextual inquiry personalisation customisation KM card sort versioning friendly URLs IA UCD UX tag clouds collaboration metadata search optimisation W3C servers customisation KM portlets domain friendly URLs usability portal personalisation CMS accessibility card sort versioning hosting contextual inquiry CMS collaboration portlets hosting UX metadata friendly URLs usability IA tag clouds portal W3C personalisation wireframes wireframes KM hosting UX css css css alt tags alt tags widget widget KM versioning IA portal UX UX 9
  10. 10. Use risk as a lever Intranets 2013 – Tamsin Stanford, 15 May 201310
  11. 11. 2. Why build a project team? Intranets 2013 – Tamsin Stanford, 15 May 2013 11 11
  12. 12. You can’t do it alone! Intranets 2013 – Tamsin Stanford, 15 May 201312
  13. 13. 2. Unofficial project teams Intranets 2013 – Tamsin Stanford, 15 May 2013 13 ask the people that other people ask 13 © Olivier Roux
  14. 14. Intranets 2013 – Tamsin Stanford, 15 May 2013 14 dig around 14
  15. 15. 3. Start small Intranets 2013 – Tamsin Stanford, 15 May 201315 © Lyndal Dennis
  16. 16. ‹#›
  17. 17. no money, no people? Intranets 2013 – Tamsin Stanford, 15 May 201317
  18. 18. What’s your starting point? Intranets 2013 – Tamsin Stanford, 15 May 201318 Secure executive support Build networks Start small
  19. 19. Any questions? tamstanford@live.com.au Intranets 2013 – Tamsin Stanford, 15 May 2013 Thank you.

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