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1. Careers in
Hospitality and Tourism

2. Drivers of opportunities
• Increase in Foreign Tourists Coming to
India
• More Indians Travelling Abroad
• Increase in Domestic Tourism
Increase in
Tourism
• More Eating Out
• Increase in Adventure And Sport
Activities
• Concept of Vacation Becoming Popular
Change in
Consumer
Lifestyle
• Rise in Disposable Income
• Ease of Finance
• Increase in Business Travel
Economic
Growth

3. Players in the Market
Hotels
Resorts
Restaurants
Fast Food
Outlets
Pub, Bars &
Nightclubs
Banquet Halls
Theme/
Amusement Parks
Airlines &
Cruise Ships

4. Some Hospitality & Tourism
Careers
Chef
Banquet
Manager
Restaurant
Manager
Nightclub
Manager
Theme park
Manager
Tour
Manager
Travel
Consultant

5. Plan Menus
Create
Recipes
Supervise
Preparation
of Dishes
Ensure Good
Quality of
Food
Who is a Chef?
A Person who Prepares Recipes & Cooks
Dishes as per the Menu in a Restaurant,
Club, Banquet, etc
What does he/she do?
Chef

6. What’s Exciting.?
Thrill of
Creating
New Dishes
Making
Name for
Yourself
Chances of
Getting
Work
Abroad
Working
With Food
Items of
Other
Countries
Express
Creativity
Through
Recipes
Frequent
Customer
Appreciation

7. Challenges
Understanding
the Taste
Preferences of
Customers
Consistent
High Quality
Maintaining
Hygiene At All
Times
Irregular
Working Hours
Supervising
Work
ofOothers
Keeping Food
Ingredients
Well Preserved
& Fresh

8. Career Path
Prep Chef
Head Chef
Sous Chef
Line Chef
Executive Chef

9. Future Prospects
Growth in
Hospitality
Industry
Increase in
Tourism
Indians are
Exploring
International
Cuisines
Need for
Professional
Chefs
High
Demand for
Chefs

10. Desired Qualities and Abilities
In Depth Knowledge of Food Ingredients
Knowing Cooking Techniques
Good Memory for Procedures
Creativity in Food Presentation
Passion for Cuisines And Dishes
Ability to Multitask
Experimenting with Preparations

11. Restaurant Manager
Conceives
Ambience of the
Restaurant
Decides the
Menu
Ensure
Prompt
Customer
Service
Ensures High
Standard of
Food and
Service
Who is a Restaurant Manager?
A Person Who Manages Every Aspect of a
Restaurant or a Food Outlet.
What does he do?

12. What’s Exciting.?
Creativity in
Designing
the
Ambience
Guiding
Customers
on Dishes &
Drinks
Leading a
Team
Learning
About
Different
Cuisines

13. Challenges
Ensuring
Prompt
Service
Maintaining
High
Standards of
Food And
Service
Dealing with
Difficult
Customers
Matching
Customer
Expectations

14. Career Path
Maitre d’ hotel
Trainee/ Assistant
Manager

15. Future Prospects
Growth in Indian
Restaurant
Industry
Going Out -For-
Dining Trend is
Increasing
Growing
Exposure to the
International
Cultures and
Lifestyles
High
Demand for
Restaurant
Manager

16. Desired Qualities and Abilities
Strong Oral Communication Skills
Familiarity with Cuisines that will be Served
Creativity for Interior Design and Decoration
Tactfulness in Dealing With People
Calmness in Crisis
Supervisory Skills

17. Nightclub Manager
Ensures Good
Ambience of The
Club
Assures Quality
Experience Through
Music, Food, etc
Organizes
Promotional Events
Who is a Nightclub Manager?
The One Who is Responsible for the
Upkeep and Operation of a Nightclub or
Pub.
What Does he/she Do?

18. What’s Exciting.?
Working in
Fun
Environment
Meeting New
People
You Might
Make Famous
Friends
Learn About
Light and
Sound Effects
Pleasure in
Seeing People
Enjoy
Hearing
Good Music

19. Challenges
Understanding
the Cultural
Differences
Adhering to the
Statutory
Compliances
Dealing with
Bad Behaviour
of People
Ensuring Safety
of the Guests

20. Career Path
Beverage Service Executive
Nightclub Manager
Food & Beverage coordinator
Manager

21. Future Prospects
5 -10 Night
Clubs
Opening
Somewhere in
the Country
Every Month
Young People
has Started
Earning Early
and Want to
Spend on
Entertainment
Dancing and
Drinking
Outside has
Become Socially
Acceptable
Going Out For
Leisure has
Gained
Popularity
High
Demand for
Nightclub
Managers

22. Desired Qualities and Abilities
Customer Service and People Skills
Creativity for Designing the Look and Feel
Supervisory Skills
Well Versed with the Aspects of the Industry
Ability to Make Last Minute Decisions

23. Theme Park Manager
Promote the
Park
Ensure Facilities and
Equipment are Well
Maintained
Ensure Safety and
Security
Who is a Theme Park Manager?
The Person Who Runs Theme
Parks/Amusement Parks Effectively.
What does he do?

24. What’s Exciting.?
Fun and
Pleasant
Surroundings
Interacting
with Many
People
Making the
Popular
Pleasure in
Seeing
People
Enjoy

25. Challenges
Make Sure
that
Customers
Keep Coming
Back
Managing
Compliance to
Laws &
Regulations
Dealing with
Upset Guests
Ensuring
Safety of the
Rides

26. Career Path
Ride Supervisor
Theme Park manager
Functional Manager
Manager/Director

27. Desired Qualities and Abilities
Presenting New Ideas to Make
Improvements in Park
Keeping Abreast of Developments in the
Industry
Know the Technology on Which the Rides
Work
Competitive Streak
Dynamism

28. Future Prospects
Indian
Amusement Park
is Estimated to
Grow By 10%
Indians
Spending Money
on Leisure
Activities
Global Leaders
Considering on
Investing
Billions of
Dollars in India
Like Universal
Studios, Disney
High
Demand for
Theme Park
Mangers

29. Banquet Manager
Directs Events &
Facilities at
Banquet
Meeting
Requirements of
The Customers
Ensures Good
Service and
Quality
Who is a Banquet Manager?
The One Who Organizes All Events in a
Banquet Hall Like Wedding, Birthdays,
etc
What Does he/she do?

30. What’s Exciting.?
Feeling of
Satisfaction
when Events
Go Smoothly
Meet All
Types Of
People
No Scope for
Boredom
Getting
Appreciation
Express
Creativity
Through
Decoration

31. Challenges
Ensuring that
Each Event
Runs Without
a Hitch
Understand
Customer
Requirements
Dealing With
Difficult
Customers
Service is
Provided to
Meet
Requirements

32. Career Path
Assistant
Assistant Banquet Manager
Guest Relation executive
Banquet Manger

33. Future Prospects
Indians Organising
Different Types of
Social And Cultural
Functions.
Growth In
Corporate
Events
Birthday Parties,
Wedding Receptions
and Other Family
Events Require
Catering Services
High
Demand for
Banquet
Managers

34. Desired Qualities and Abilities
Good Communication Skills
Creativity
Engaging Social Skills
Charming Personality
Well Versed with the Aspects of the Industry
Problem Solving Skills
Patience

35. Travel Consultant
Help Customers
to Find a
Suitable Holiday
Package
Makes Bookings
Advises Clients on
Travel
Arrangements, like
Visa
Who is a Travel Consultant
The One Who Helps Customer on
Deciding Places to Visit, Stay and Travel
Arrangements .
What Does he/she do?

36. What’s Exciting.?
Travel
Benefits
Interesting to
Plan Trips to
Exotic
Destinations
Getting
Feedback
from a Happy
Client
Learning
About
Different
Places

37. Challenges
Being
Constantly
Updated with
the Situations of
the Destination
Can Be Stressful,
Especially
During Peak
Travel Seasons
Understanding
the Customer
Specifications
Planning a Good
Trip in a Given
Budget

38. Future Prospects
Young Urban
Consumers Start
to Take Up
Travelling as a
Lifestyle Choice
Projected
Increase in
Employment-
58 Million
1.8 Million
Jobs to be
Created Over
3 Years
Increase in
International
Tourists
High
Demand for
Travel
Consultant

39. Desired Qualities and Abilities
A Genuine Interest In Travel
Ability to Understand Customer Needs
Interest in Knowing about Places
Being Updated at all Times
Strong Sales Focus
Computer Skills

40. Tour Manager
Plans Tour
Schedule and
Itinerary
Coordinates with
Allied Services
Makes the Trip a
Success
Who is a Tour Manager?
The One Who Organizes and Accompany
People on their Tours ,it can be a Business
Trip or a Holiday.
What does he do?

41. What’s Exciting.?
It Can Take
You All Over
the World
Meeting
New People
New
Experiences
Every Day
Pleasure in
Making
People
Enjoy

42. Challenges
Make Sure that
the Tour is
Running
Smoothly
Dealing with
Emergencies
Irregular Work
Schedule
Meeting Diverse
Kinds of
Requirements of
People

43. Future Prospects
Indians Wants
To Travel
Abroad
Generation of
Additional
Employment of
24.5 Million
(Direct And
Indirecta During
2010 To 2016.
Increase in
International
Tourists
High
Demand for
Tour
Operators

44. Desired Qualities and Abilities
Passion to Travel
Ability to Get on Well with People of All Ages
and Backgrounds
Polite and Tolerant Approach
Coordination Skills
Knowledge of a Foreign Language can Work
in Favour
Good Interpersonal Skills

45. Nightclub/
Banquet
Manager
•Degree/Diploma in Hospitality/ Food beverage
management/Catering
•Certificate Course in Food & Beverage Services
Education Needed
Chef
•UG Degree in Culinary Arts/Hotel Management
•Short Term Courses/Certifications

46. Travel
Consultant/
Tour
Operator
•UG Degree in Travel & tourism/Leisure
Management/Any Subject
•Short Term Courses/Certifications
Education Needed
Theme Park
Manager
•UG Degree in Leisure & Recreation
Management/Hospitality/Any subject
•Short Term Courses/Certifications

47. • Institute of Hotel Management (Delhi,
Mumbai,Bangalore,Kolkata,etc)
• Oberoi Centre of Learning and
Development,Delhi
• Indian Institute of Hospitality and
Management (IIHM), Mumbai
• Manipal University
• Culinary Academy of India, Hyderabad
• FHRAI Institute of Hospitality and
Management, Greater Noida
• Institute of Hotel & Restaurant
Management, Goa
• GGSIPU, Delhi
• Amity university
Some Colleges to Study

48. Thank You