This document discusses measuring and analyzing human and social capital. It defines human capital as the skills and abilities of individuals, and social capital as the connections between individuals. The document proposes that human capital plus social capital equals the key performance indicator of an individual's overall asset value. It also describes different types of connected individuals like hubs, gatekeepers, and pulsetakers within social networks.
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Day to day working
Organizing Data
SOCIAL CAPITAL DEFINITIONS & DIAGNOSES
> Leaders - potential or recognized
> Mentor/Mentee - providers or seekers of expert advice,
professional development and coaching
> Problem-Solvers - innovators or implementers, good team
members,
> Rising Stars - established or having great potential,
outstanding in their fields
> Who’s on the list that you expected to see? Confirms what you
know to be true.
> Who’s on the list that you didn’t expect? Surprise! A truly hidden
resource, but why? How would you use these individuals in the
future?
> Who should be on the list but isn’t. Why? How to match current
mission needs with these people to give them opportunities to
grow and to be visible?
> Who is on the list that raises a concern for you? What actions are
possible to remedy your concern?
> Philadelphia, Pennsylvania (2007)
> Millennial study in Philadelphia (2008)
> Louisville, Kentucky (2009)
> Tucson, Arizona (2010)
> Portland, Oregon (2011)
> Bluegrass, Kentucky (2012)
SUMMARY of CONNECTOR PROJECTS
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Time Line
Connector project initiated.
A methodology based on the UK studies was adapted to the US.
Nominations for connectors were solicited using local
organizations, print and televised media and social media.
4800 nominations were collected on the basis of 7 questions and
culled them to the top 101.
80% of the 101 were surveyed using 4 questions to determine if
they were connected to each other.
The Connectors were convened.
A new leadership curriculum for high school students and
professionals was developed.
A new Millennial study was launched.
Spring 2005
Fall 2005
Winter 2006
• Dec 5, 2006
In 2007
In 2008
Modified snowball sample using 7 questions
Connectors
Census Bureau Asking your
Friend
Nomination Questions:
• Who is innovative and brings big picture ideas to projects?
• Who has expertise or expert knowledge to turn great ideas into reality?
• Who has integrity, concern for the common good and the guts to help get things done?
• Who is effective at implementing and would roll up their sleeves to see work through with you to
the end?
• Who would you depend on to help bring together and wisely coordinate resources to meet
challenges?
• Who in your own neighborhood or local community could you depend on to make the area the
best in the world?
• Who would you go to for advice outside of your own race, class, social circle, gender, religion,
age group?
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Connectors “connect” across 4 questions
1. Among this list of 101, who do you
know well enough to pick up a phone
to call on to roll up his or her sleeves
and see an effort through to the end?
2. Among this list of 101, who is in your
local community (whatever you
consider to be your community)?
3. Among this list of 101, who do you
think has the expertise or expert
knowledge to turn great ideas into
reality?
4. Among this list of 101, who would you
want to work with?
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Mapping Philadelphia's Connectors by Gender
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These are the economic sectors
Not for Profit
Government
Private
Academic
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CASE
STUDIES
Karen
Stephenson,
Ph.D.
www.ne=ormresources.com
www.drkaren.us