Non verbal communication means to communicate either spoken or written.Where words are not involves.Sometime we express feelings more accurately then the spoken or written language.

1. NON-VERBAL
COMMUNICATION
Enrolment No. Name Email ID
CU-268-2017 Syed Qaseem Haider syedqaseemhaider@gmail.com
CECOS UNIVERSITY, PESHAWAR
Department of Civil Engineering
Session 2017

2. COMMUNICATION
“The conveying of ideas and emotions from one person to another
even from one organization to another”
What is verbal communication ?
Spoken words make up verbal communication. Verbal communication
may take place face-to-face or through some media such as the
telephone, laptop etc.

3. Human Communication
Sender:
• Thinking
• Encoding
• Transmitting
Receiver:
• Perceiving
• Decoding
• Understanding

4. Non-Verbal Communication :
Non verbal communication means to communicate either spoken or
written.
Where words are not involves.
Sometime we express feelings more accurately then the spoken or
written language.

5. • It is very effective communication.
• Non-Verbal Communication is different to
culture to culture & country to country.

6. Interpreting Non-Verbal
Communications
• 7% Verbal
• 38% Way words are said
• 55% Facial expressions

7. Facial Expressions :

8. Gestures :
Any movement of hands , arms , shoulders are called
Gestures.
The meaning of many gestures is different to culture to
culture .
Showing Surprise Winking Victory

9. Posture :
It means style of standing or sitting.When you standing
straight & balance your weight on both feets gives the
impression of complete control or when you standing
with your shoulders sagging gives the impression of
feeling depress or lack of control.

10. Tactile Communication
• Touch
• Handshake
Also touching people
can communicate
friendship , love , hatred , anger , & others
feelings .

11. Artifacts
• Clothing
• Jewelry
• Perfume
• Beauty Aids

12. Charlie Chaplin :

13. T H A N K Y O U