The document describes how to conduct effective retrospectives to improve team performance. It outlines a 5-step process for retrospectives: 1) set the stage, 2) gather data, 3) generate insights, 4) decide what to do, and 5) close the retrospective. Various activities are presented for each step, such as using "prime directive" in step 1, reviewing charts and brainstorming in step 2, and silent voting in step 4. The goal is to have a structured yet engaging retrospective process that leads to actionable outcomes for enhancing the team.
8. 1
2
4
Think about the
retrospectives or
project closeouts
you’ve attended.
What has
frustrated you
about those
retrospectives or
closeouts?
1-2-4-All
10. Step 0: Review the action
items from the last retro
Q. Did we do them?
Q. Are we a better team because of them?
11. Step 1: Set the stage
“Regardless of what we discover, we
understand and truly believe that everyone
did the best job they could, given what they
knew at the time, their skills and abilities, the
resources available, and the situation at
hand.”
- Norm Kerth – Prime Directive
12. Step 1: Set the stage
Other options:
- Review the goal of the retrospective
- “One word”
- Kudos “I’m thankful for…”
30. Sample Script #1
Stage Activities
1. Set the Stage Prime Directive
2. Generate Data Review charts + It was
great because…
3. Generate Insights Do Differently…
4. Decide what to do Silent Voting
5. Close the retro Who will do it? + How
will we follow up?
31. Sample Script #2
Stage Activities
1. Set the Stage Today’s goal: Improve
teamwork
2. Generate Data Spiderweb on 5
dysfunctions of a team
3. Generate Insights An experiment I’d like to
try…
4. Decide what to do Silent Voting
5. Close the retro Who will do it? + How
will we follow up? + ROTI