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Stanislas THOMANN
January 2016
Looking for the iPod effect
Diplo featuring in Blackberry
commercials back in 2010 !
Why this
I used to be fond of Blackberry because of the user experience
• It was user friendly – no need to read a manual to exploit its full potential
• Everything was feasible from the trackpad
• It was super fast & efficient
It is just a shame to see this company dying
• Back in 2009, BlackBerry was named by Fortune magazine as the fastest
growing company in the world, with earnings exploding by 84% a year.
• It has then been outstriped by the iPhone and Android free OS
• Blackberry board failed to launch disruptive products on the market
It just reminds me another tech company
• Apple, back in 1997, was about to die
• It is now the first capitalisation in the world
I am convinced this company could reborn
• With smart products
• Some fancy marketing
The situation today
Dropped my Blackberry for an iPhone many years ago, because of
• The AppStore – billions of apps and a real ecosystem for app makers
• iOS – the best OS in the market (Android is a copycat)
Blackberry has less than 3% of mobile market share
• Design is no more distinctive as it used to be
• Android is a good move to slow the fall
• The board does not give any visibility about growth solutions
How to revive the company
• Let’s get inspired
• Let’s have a look to what Apple did when they were in the same situation
A way to stop the fall ?
Determination & hard work
Fatality happens if you believe it will
• You fail when you give up
• You succeed when you refuse the status quo
Step 1 (what Apple did back in 1997)
Emergency situation
Do something
• With you current assets (not the ones to come)
• Different – people must recognize you
• Now !
• With passion
• For your loyal customers
• A computer with regular technical skills
• Designed by (Sir) Jonathan Ives
• Easy transportable
• 1 single wire to plug plus a mouse connected to the keyboard
• 5 different colors
• Launched 6 months after Steve Jobs come back in 1997
• A bet for the company (no pain, no gain)
Step 2 (What Apple does since 1997)
Focus & keep shipping
Iterate
• One product (at least) every 6 months
• Learn from the mistakes
• Keep high quality = increase margin
• Listen to your customers
iPhone generations
iPad Air iPad Mini
iPad Pro
Blackberry, let’s do this !
Step 1
Emergency situation
Do something
• With you current assets (not the ones to come)
• Different – people must recognize you
• Now !
• With passion
• For your loyal customers
Top 5 Reasons to Buy a Blackberry
1- The physical keyboard
2- Sleek, timeless, and beautiful
3- The OS is extremely powerful
4- The size of your palm = comfortable
5- BBM and so many other great features
Techwik.com - May 20, 2012
User experience
Design
Efficiency
Design
Fun & efficiency
• Current assets
• Now !
• Loyal customers
• Current assets
• Now !
• Loyal customers
• Different
• With passion
• Current assets
• Now !
• Loyal customers
• Different
• With passion
• Current assets
• Now !
• Loyal customers
• Different
• With passion
• Too long & complicated to
refresh or rework on it
Matters Ability to handle
> A remedy ? (short term vision – features wishlist for loyal customers)
1- The physical keyboard
2- Sleek, timeless, and beautiful
3- The OS is extremely powerful
4- The size of your palm = comfortable
5- BBM and so many other great features
Techwik.com - May 20, 2012
User experience
Design
Efficiency
Design
Fun & efficiency
• Current assets
• Now !
• Loyal customers
• Current assets
• Now !
• Loyal customers
• Different
• With passion
• Current assets
• Now !
• Loyal customers
• Different
• With passion
• Current assets
• Now !
• Loyal customers
• Different
• With passion
• Too long & complicated
Matters Ability to handle
Wishlist for a new product
1- The physical keyboard
2- Sleek, (timeless), and beautiful = trendy
4- The size of your palm = comfortable
5- Great feature = creating value
Something launchable fast containing :
Abracadabra
A physical keyboard bundled with
a battery case
• It answers loyal customers 1st need (the keyboard)
• It is sleek and confortable
• It is usefull as you decide when to activate the safety battery
• Can be trendy with the help of designers
• A smart product easily recognizable
• Visibility to the brand
• Battery case is the most sold acessory for smartphone
Wishlist answered !
Details
Battery case is the accessory the
most sold for smartphones
• Safety battery can be activated with a lateral button
• Remaining power can be checked with micro leds
• Focus on iPhone cases – too many different android devices
Once a device is embedded, all you
see is a Blackberry product
• Blackberry brand is on both front & back side
• The product is distinctive by the keyboard & its design
• Devices become advertising for Blackberry
Lateral button for activating the
satefy battery
The keyboard give you more confort
& space on screen for texting
(the virtual keyboard do not have to
rise anymore)
Micro leds give
battery level
Hype & fancy marketing
Limited series designed by Supreme, Pharrell, Colette, Stark…
• Designers fame gives world wide visibility
• It makes the product more desirable
refreshed logo
Time to market
Back in June 2015, Blackberry won a juridical case against Typo thanks to its
patent regarding the keyboard
• Typo is a startup backed by TV anchor Ryan Seacrest
• It made the buzz when it released its first keyboard case for iPhone 5
• R. Seacrest was fedup to have a Blackberry for business and an iPhone for daily tasks
Buying Typo, Blackberry could launch its product (bundled with a safety battery)
in no time as it already exists and already desired
• Blackberry could also benefit from R. Seacrest influence
• 14 millions followers on Twitter
• 2,3 millions followers on Instagram
• TV exposure
A short term remedy ?
Will it have the same effect ?
• For sure it will make some free advertising for Blackberry (buzz)
• It will make the brand cool, distinctive & desirable again
• A short term solution for loyal customers
Step 2 – mid term vision
Software:
The app market
Focus & keep shipping
Iterate
• An app « business control » oriented gathering encrypted communications
• A way to secure your device when using a Blackberry case (privacy & security)
• A way to use the best of Blackberry software (assets)
• Freemium business model – example:
• Free for encrypted chat & email (Whatsapp-like, Slack-like service)
• 9,99$/month for encrypted productivity suite (shared calendar, big file transfer, confcall…)
• 19,99$/month for full ecrypted Blackberry Cloud Services
When using a Blackberry product
• Your device is secured
• Your privacy is guaranted
Step 3 – Long term vision
Disruptive products
• Team-up with creative people
• Provide an Android release made by Blackberry (as Xiaomi does)
• The « appstore » is no more a problem (welcome Google play !)
• Focus on products
• Be Bold – again !
Communication about
• Having fun while no compromise with privacy & security
• Efficiency & performance
Hard work & determination
• No pain, no gain
• Get the mojo back !
Stanislas THOMANN
January 2016
Looking for the iPod effect
Diplo featuring in Blackberry
commercials back in 2010 !

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Blackberry: Looking for the iPod effect

  • 1. Stanislas THOMANN January 2016 Looking for the iPod effect Diplo featuring in Blackberry commercials back in 2010 !
  • 2. Why this I used to be fond of Blackberry because of the user experience • It was user friendly – no need to read a manual to exploit its full potential • Everything was feasible from the trackpad • It was super fast & efficient It is just a shame to see this company dying • Back in 2009, BlackBerry was named by Fortune magazine as the fastest growing company in the world, with earnings exploding by 84% a year. • It has then been outstriped by the iPhone and Android free OS • Blackberry board failed to launch disruptive products on the market It just reminds me another tech company • Apple, back in 1997, was about to die • It is now the first capitalisation in the world I am convinced this company could reborn • With smart products • Some fancy marketing
  • 3. The situation today Dropped my Blackberry for an iPhone many years ago, because of • The AppStore – billions of apps and a real ecosystem for app makers • iOS – the best OS in the market (Android is a copycat) Blackberry has less than 3% of mobile market share • Design is no more distinctive as it used to be • Android is a good move to slow the fall • The board does not give any visibility about growth solutions How to revive the company • Let’s get inspired • Let’s have a look to what Apple did when they were in the same situation
  • 4. A way to stop the fall ? Determination & hard work Fatality happens if you believe it will • You fail when you give up • You succeed when you refuse the status quo
  • 5. Step 1 (what Apple did back in 1997) Emergency situation Do something • With you current assets (not the ones to come) • Different – people must recognize you • Now ! • With passion • For your loyal customers • A computer with regular technical skills • Designed by (Sir) Jonathan Ives • Easy transportable • 1 single wire to plug plus a mouse connected to the keyboard • 5 different colors • Launched 6 months after Steve Jobs come back in 1997 • A bet for the company (no pain, no gain)
  • 6. Step 2 (What Apple does since 1997) Focus & keep shipping Iterate • One product (at least) every 6 months • Learn from the mistakes • Keep high quality = increase margin • Listen to your customers iPhone generations iPad Air iPad Mini iPad Pro
  • 7. Blackberry, let’s do this ! Step 1 Emergency situation Do something • With you current assets (not the ones to come) • Different – people must recognize you • Now ! • With passion • For your loyal customers
  • 8. Top 5 Reasons to Buy a Blackberry 1- The physical keyboard 2- Sleek, timeless, and beautiful 3- The OS is extremely powerful 4- The size of your palm = comfortable 5- BBM and so many other great features Techwik.com - May 20, 2012 User experience Design Efficiency Design Fun & efficiency • Current assets • Now ! • Loyal customers • Current assets • Now ! • Loyal customers • Different • With passion • Current assets • Now ! • Loyal customers • Different • With passion • Current assets • Now ! • Loyal customers • Different • With passion • Too long & complicated to refresh or rework on it Matters Ability to handle
  • 9. > A remedy ? (short term vision – features wishlist for loyal customers) 1- The physical keyboard 2- Sleek, timeless, and beautiful 3- The OS is extremely powerful 4- The size of your palm = comfortable 5- BBM and so many other great features Techwik.com - May 20, 2012 User experience Design Efficiency Design Fun & efficiency • Current assets • Now ! • Loyal customers • Current assets • Now ! • Loyal customers • Different • With passion • Current assets • Now ! • Loyal customers • Different • With passion • Current assets • Now ! • Loyal customers • Different • With passion • Too long & complicated Matters Ability to handle
  • 10. Wishlist for a new product 1- The physical keyboard 2- Sleek, (timeless), and beautiful = trendy 4- The size of your palm = comfortable 5- Great feature = creating value Something launchable fast containing :
  • 11. Abracadabra A physical keyboard bundled with a battery case • It answers loyal customers 1st need (the keyboard) • It is sleek and confortable • It is usefull as you decide when to activate the safety battery • Can be trendy with the help of designers • A smart product easily recognizable • Visibility to the brand • Battery case is the most sold acessory for smartphone Wishlist answered !
  • 12. Details Battery case is the accessory the most sold for smartphones • Safety battery can be activated with a lateral button • Remaining power can be checked with micro leds • Focus on iPhone cases – too many different android devices Once a device is embedded, all you see is a Blackberry product • Blackberry brand is on both front & back side • The product is distinctive by the keyboard & its design • Devices become advertising for Blackberry Lateral button for activating the satefy battery The keyboard give you more confort & space on screen for texting (the virtual keyboard do not have to rise anymore) Micro leds give battery level
  • 13. Hype & fancy marketing Limited series designed by Supreme, Pharrell, Colette, Stark… • Designers fame gives world wide visibility • It makes the product more desirable refreshed logo
  • 14. Time to market Back in June 2015, Blackberry won a juridical case against Typo thanks to its patent regarding the keyboard • Typo is a startup backed by TV anchor Ryan Seacrest • It made the buzz when it released its first keyboard case for iPhone 5 • R. Seacrest was fedup to have a Blackberry for business and an iPhone for daily tasks Buying Typo, Blackberry could launch its product (bundled with a safety battery) in no time as it already exists and already desired • Blackberry could also benefit from R. Seacrest influence • 14 millions followers on Twitter • 2,3 millions followers on Instagram • TV exposure
  • 15. A short term remedy ? Will it have the same effect ? • For sure it will make some free advertising for Blackberry (buzz) • It will make the brand cool, distinctive & desirable again • A short term solution for loyal customers
  • 16. Step 2 – mid term vision Software: The app market Focus & keep shipping Iterate • An app « business control » oriented gathering encrypted communications • A way to secure your device when using a Blackberry case (privacy & security) • A way to use the best of Blackberry software (assets) • Freemium business model – example: • Free for encrypted chat & email (Whatsapp-like, Slack-like service) • 9,99$/month for encrypted productivity suite (shared calendar, big file transfer, confcall…) • 19,99$/month for full ecrypted Blackberry Cloud Services When using a Blackberry product • Your device is secured • Your privacy is guaranted
  • 17. Step 3 – Long term vision Disruptive products • Team-up with creative people • Provide an Android release made by Blackberry (as Xiaomi does) • The « appstore » is no more a problem (welcome Google play !) • Focus on products • Be Bold – again ! Communication about • Having fun while no compromise with privacy & security • Efficiency & performance Hard work & determination • No pain, no gain • Get the mojo back !
  • 18. Stanislas THOMANN January 2016 Looking for the iPod effect Diplo featuring in Blackberry commercials back in 2010 !