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Account-Based Marketing (ABM) may be the hot new trend,
but B2B marketers shouldn’t invest in ABM just because it’s
the marketing flavor of the day. However, as part of an
integrated, cohesive demand generation mix, one that also
includes inbound marketing and systematic lead nurturing,
ABM can play a key role in driving opportunities at
high-value accounts.
Like any other marketing initiative, ABM requires careful
planning and a well-thought out strategy to be successful.
Here are 4 common traits that effective ABM
campaigns share:
Segmented…
…so that any and all communication is relevant to each
individual account and persona.
Integrated…
…so that targeted contacts see a consistent, cohesive
message via multiple channels.
Content-driven…
…so that the campaign drives engagement and dialogue
rather than simply trying to sell a solution or drive meetings.
Of a sufficient duration…
…so that success relies less on an accident of timing and
more on a consistent nurturing and education of the
targeted list.
Identify target accounts
Whether it’s through sales input, market research, or predictive
modeling, predicting and identifying which accounts are most
likely to actually convert—no matter which accounts are on sales’
“hit lists”—will ensure a greater success rate from ABM, right off
the bat.
TIP 01
Gather a critical mass of relevant offer content
Developing content that is specific and relevant to target roles (i.e.
Power User, Economic Buyer, Technical Buyer, Internal Champion)
will improve the ROI from your ABM campaign by ensuring you
deliver the right materials to the right people.
TIP 02
Establish specific, quantitative goals
How will you measure success? Will KPIs revolve around
engagement, meetings, opportunities, deals…? Like any
marketing initiative, you’re more likely to hit your numbers if
you establish a firm consensus up front for what those goals
are.
TIP 03
Identify necessary channels and tactics
A multi-channel, integrated approach to ABM is more likely to
work well, as not all members of your target audience are created
equal, and so will respond differently to different forms of
communication.
Possible channels for an ABM program include:
• Proactive, outbound email and direct mail as a
“drip campaign”
• Programmatic display advertising with industry-specific
ad creative
• Paid social advertising on LinkedIn, Facebook, Twitter, etc.
• Paid search advertising on Google, with “customer match”
• Telemarketing outreach
• Real-time web personalization
TIP 04
Develop relevant creative
Now that you’ve identified the right content, getting people to
download that content and otherwise engage with your
campaign relies on how that content resonates with the
audience. Don’t just repurpose the same creative across
different channels—an email message is much different from
paid social advertising, for example. Make sure your creative is
tailored for implementation via your selected channels.
TIP 05
Use sales alerts or other triggers
Don’t just launch your campaign and hope for the best. Use alerts
or other triggers to ensure that sales takes an active role in the
campaign. Trigger immediate follow-up with prospects who
engage with the campaign, or schedule follow-up calls as a formal
step in the campaign to coincide with other touch points.
TIP 06
Create a campaign calendar
Make a schedule and stick to it. Creating a calendar goes a long
way toward making sure the relevant touches and associated offer
or creative development are coming together smoothly. Being
forced to launch some elements without the support of others
compromises the integrated nature of your campaign and will
impact results.
TIP 07
Spear Marketing Group is a full-service demand generation agency
that helps B2B technology companies generate, nurture, and convert
leads to revenue. Services include ABM, email marketing, event
promotion, SEO/SEM, content syndication, digital advertising, social
media, and content development. For more information, visit
www.spearmarketing.com
Additional Resources:
Report: Which Content & Technology Is Driving Today’s Demand Generation?
eBook: The Big Book of B2B Demand Generation Success
White Paper: How to Choose Your Carrot: Effective Lead Generation Offers for
High-Technology Marketers
Questions? howard@spearmarketing.com
Twitter: @hjsewell
www.spearmarketing.com/blog
dailypracticeblog.com

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7 Steps to a Successful Account-Based Marketing (ABM) Strategy

  • 1.
  • 2. Account-Based Marketing (ABM) may be the hot new trend, but B2B marketers shouldn’t invest in ABM just because it’s the marketing flavor of the day. However, as part of an integrated, cohesive demand generation mix, one that also includes inbound marketing and systematic lead nurturing, ABM can play a key role in driving opportunities at high-value accounts. Like any other marketing initiative, ABM requires careful planning and a well-thought out strategy to be successful. Here are 4 common traits that effective ABM campaigns share:
  • 3. Segmented… …so that any and all communication is relevant to each individual account and persona.
  • 4. Integrated… …so that targeted contacts see a consistent, cohesive message via multiple channels.
  • 5. Content-driven… …so that the campaign drives engagement and dialogue rather than simply trying to sell a solution or drive meetings.
  • 6. Of a sufficient duration… …so that success relies less on an accident of timing and more on a consistent nurturing and education of the targeted list.
  • 7.
  • 9. Whether it’s through sales input, market research, or predictive modeling, predicting and identifying which accounts are most likely to actually convert—no matter which accounts are on sales’ “hit lists”—will ensure a greater success rate from ABM, right off the bat. TIP 01
  • 10. Gather a critical mass of relevant offer content
  • 11. Developing content that is specific and relevant to target roles (i.e. Power User, Economic Buyer, Technical Buyer, Internal Champion) will improve the ROI from your ABM campaign by ensuring you deliver the right materials to the right people. TIP 02
  • 13. How will you measure success? Will KPIs revolve around engagement, meetings, opportunities, deals…? Like any marketing initiative, you’re more likely to hit your numbers if you establish a firm consensus up front for what those goals are. TIP 03
  • 15. A multi-channel, integrated approach to ABM is more likely to work well, as not all members of your target audience are created equal, and so will respond differently to different forms of communication. Possible channels for an ABM program include: • Proactive, outbound email and direct mail as a “drip campaign” • Programmatic display advertising with industry-specific ad creative • Paid social advertising on LinkedIn, Facebook, Twitter, etc. • Paid search advertising on Google, with “customer match” • Telemarketing outreach • Real-time web personalization TIP 04
  • 17. Now that you’ve identified the right content, getting people to download that content and otherwise engage with your campaign relies on how that content resonates with the audience. Don’t just repurpose the same creative across different channels—an email message is much different from paid social advertising, for example. Make sure your creative is tailored for implementation via your selected channels. TIP 05
  • 18. Use sales alerts or other triggers
  • 19. Don’t just launch your campaign and hope for the best. Use alerts or other triggers to ensure that sales takes an active role in the campaign. Trigger immediate follow-up with prospects who engage with the campaign, or schedule follow-up calls as a formal step in the campaign to coincide with other touch points. TIP 06
  • 20. Create a campaign calendar
  • 21. Make a schedule and stick to it. Creating a calendar goes a long way toward making sure the relevant touches and associated offer or creative development are coming together smoothly. Being forced to launch some elements without the support of others compromises the integrated nature of your campaign and will impact results. TIP 07
  • 22. Spear Marketing Group is a full-service demand generation agency that helps B2B technology companies generate, nurture, and convert leads to revenue. Services include ABM, email marketing, event promotion, SEO/SEM, content syndication, digital advertising, social media, and content development. For more information, visit www.spearmarketing.com Additional Resources: Report: Which Content & Technology Is Driving Today’s Demand Generation? eBook: The Big Book of B2B Demand Generation Success White Paper: How to Choose Your Carrot: Effective Lead Generation Offers for High-Technology Marketers Questions? howard@spearmarketing.com Twitter: @hjsewell www.spearmarketing.com/blog dailypracticeblog.com