Presentation on the design and manufacture issues of creating tactile maps and diagrams. The information architecture of physical information and the user experience (in physiological and cognitive terms) of exploring it Some design issues like reach and friction may have relevance to designers in other areas. Also the creation of personas defined by needs not impairments. This is an edited slidedeck from presentation to SWUX in Bristol on November 4th 2014. Some project work and discussion points have been removed.

1. UX of Touch

2. Thanks to
@sw_ux

3. Alastair
Somerville
@acuity_design

4. 2 parts

5. Science
Future

6. Science

7. Physical
Cognitive

8. Physical

9. How good is
touch?

10. Physiology

11. Japan

14. Slow &
generally serial

15. Bandwidth

16. 3mm Rule

17. < 3mm > 3mm
Texture Meaning

18. Friction

19. Materials

23. Swell
Paper
Embossed
Paper
UV Print
Paper
Thermoform
Metal
Casting
Friction
Lifespan
£
£-££
££
£££
£-££
Longer lifespan
M
o
r
e
f
r
i
c
t
i
o
n

24. Cognition

25. Reach

26. Reach is both
physical &
cognitive

27. Define space

28. Perceivable
space

29. Map
Menu
Syllabus
Contents list

30. Physical reach

34. Cognitive reach

35. Doing too much

36. Relative
position
Spatial
maps
Order
Relative
scale

37. Lines without
meaning

38. The symbols

40. The key

42. Time

43. Read everything

45. Negative
information

49. Users

50. Impairments are
not needs

51. Braille reader
Non-Braille reader
Visually impaired from birth
Visually impaired in school years
Visually impaired during working life
Visually impaired in later life

52. Personas of need

54. Define needs?

55. User journey

56. Sense mapping

58. Maximise

59. Meeting need

60. Minimise

61. Cognitive weight

62. Temporal wait

63. Simplicity

64. Accessible
information is an
additive process

65. Future

66. Haptics

67. Wearables

68. Adding
Complexity

69. Multimodal

70. Neuroplasticity

71. Sensory UX
workshops

72. Alastair
Somerville
@acuity_design