SlideShare a Scribd company logo
1 of 19
EMPLOYEE ADVOCACY
THE NEXT STEP IN SOCIAL MEDIA
BUSINESS AND DIGITAL
TRANSFORMATION
WHAT IS EMPLOYEE ADVOCACY?
The empowerment and engagement of
employees into becoming ambassadors of
the company through the sharing of brand
and industry related content on social
media.
WHY IS EMPLOYEE ADVOCACY
RELEVANT?
REASON #1
SOCIAL MEDIA IS WHERE YOUR CLIENTS ARE…
49% of B2B buyers research vendors by looking at their LinkedIn profiles.
55% of B2B buyers search for information on social media.
+70% of B2B buyers view product demonstration videos before making a purchase.
42% made a business related purchase [based on an online video].
Sources: Weidert Group, Kite Desk , A Sales Guy Consulting, Aberdeen Group , Gawker, Biznology
WHY IS EMPLOYEE ADVOCACY
RELEVANT?
REASON #2:
SOCIAL MEDIA IS WHERE MARKETING & SALES GENERATE LEADS…
72.6% of salespeople using social media outperformed their sales peers.
In 2014, 64% of sales professionals closed at least one deal thanks to social media.
B2B marketers who use Twitter generate twice as many leads as those who don't.
94% of B2B marketers use LinkedIn to distribute content.
Sources: Weidert Group Kite, Desk , A Sales Guy Consulting, Aberdeen Group , Gawker, Biznology
WHY IS EMPLOYEE ADVOCACY
RELEVANT?
REASON #3:
SOCIAL MEDIA IS WHERE YOUR FUTURE TALENT IS…
Millennials are changing the recruiting industry:
73% of 18-34 year-olds found their last job through a social network.
59% of recruiters rated candidates sourced from social networks as “highest quality.”
73% of recruiters showcase company culture on social media to stay competitive.
Sources: Weidert Group, Kite Desk , A Sales Guy Consulting, Aberdeen Group , Gawker, Biznology
SO, HOW DOES EMPLOYEE ADVOCACY IMPACT THIS
SOCIAL MEDIA SPACE?
WHAT EMPLOYEE ADVOCACY DOES FOR YOUR
COMPANY
DRIVE GREATER REACH FOR YOUR BRAND
MESSAGES.
1 Employee 2 Social
networks
10 Shares/month 4000 Audience
touch
points/month
1000
Employees
2 Social
networks
10 Shares/month 4,000,000
Audience touch
points/month
WHAT EMPLOYEE ADVOCACY DOES FOR YOUR
COMPANY
DRIVE MORE CLICK THROUGH AND GREATER
TRUST.
92%of social media users trust content
shared by people they know (vs
36% for content in social ads).
TRUST
90%of internet users consider consumer
recommendations to be the most
credible form of advertising.
CREDIBILITY
WHAT EMPLOYEE ADVOCACY DOES FOR SALES,
MARKETING & HR
LEVERAGES AND STREAMLINES EXISTING SOCIAL MEDIA ACTIVITIES.
MARKETING SALES HR
• Generates greater visibility for
paid content and other marketing
investments.
• Increases organic amplification
of content.
• Acquires a new source of traffic.
• Generate leads.
• Facilitates the appropriation of
relevant content for
prospection (social selling)
• Enables sales people to stay
informed on internal/external
activity.
• Simplifies social selling.
• Acquires a new channel for
showcasing the employer brand
• Share employee testimonials
through employees themselves
• Generate recruitment referrals
through employees.
EMPLOYEE ADVOCACY ADDRESSES THE INTERNAL DIGITAL
TRANSFORMATION NECESSARY TO SERVE THE DIGITAL CUSTOMER
OF TODAY.
EXTERNALLY, COMPANIES AIM
TO:
Create a 360 digital experience
experience to address client journey
evolutions.
Transition into digitized ways of
collaborating.
Provide more relevant information to
their employees in, real time, to better
serve customers.
Continue to expand social media
activity.
INTERNALLY, HOWEVER
Continue to employ a « siloed approach » to
digital and social media communications.
Launch internal communication tools and
enterprise social networks that no one uses.
Embrace decentralized communication
habits that reach only certain people…or
they just use email.
Fear employees using social media, even
though some do already.
Sources: Kite Desk , A Sales Guy Consulting, Aberdeen Group , Gawker, biznology
AN EMPLOYEE ADVOCACY PLATFORM CAN
STREAMLINE COMMUNICATION, PROVIDE
CONTROL FOR THE ENTERPRISE WHILE
ENABLING & ENCOURAGING EMPLOYEE
DIGITIZATION.
EMPLOYEES ARE READY TO BE DIGITIZED…BUT
THEY ARE INHIBITED.
EMPLOYEE DIGITAL
BEHAVIORS
Are on social media and have at least
200 connections per network.
Have an average of 23 applications
on their smartphones.
Check mobile devices regulary in
order to be better informed.
Begin to combine digital with offline
and professional and private.
BARRIERS TO ENTERPRISE
DIGITIZATION
Do not understand the interest in adopting
new tools such as enteprise social networks,
or do not see the benefits in using them.
Do not have clear messaging from
management about social media use.
Rely mainly on email to receive company
information, with low engagement rates.
Fear being sanctioned by management for
using social media.
Sources: Kite Desk , A Sales Guy Consulting, Aberdeen Group , Gawker, biznology
AN EMPLOYEE ADVOCACY PLATFORM CAN
ELEVIATE THE BARRIERS OF FEAR AND
COMPLIANCE, AND PROVIDE CLEAR
GUIDELINES AND INCENTIVES ON SOCIAL
MEDIA USE.
THE EMPLOYEE ADVOCACY EXPERIENCE
CASE STUDY
16
MICROSOFT LAUNCHES SOCIABBLE
GLOBALLY FOR 17 000 EMPLOYEES
THE CHALLENGE
• Provide easy access to relevant content for all company departments
• Amplify the reach of content on social media
• Launch company-wide employee advocacy that addresses regional needs
THE SOLUTION
• A pilot launched in selected countries, to identify global and regional needs, was followed by a
global launch in 40 countries, engaging 17 000 employees
• Content is aggregated from company social media streams, curated RSS feeds and the accounts
of MS executives
• Microsoft has 20 standardized channels, with a mixture of global and localized content
“We estimate that if 10 000 Microsoft employees use
Sociabble, it will generate between 350 and 500 million
potential impressions per year, with an estimated
equivalent advertising value of between 5 and 10 million
dollars.”
Sébastien Imbert
Director of Digital Marketing, Microsoft France
17
SAGE LAUNCHES SOCIABBLE FOR 13 000
EMPLOYEES IN A SINGLE DAY
THE CHALLENGE
• Become a truly social company and empower employees to share their expertise
• Engage the entire organization on social media, with no exceptions
• Integrate an employee advocacy platform with Salesforce and Chatter
THE SOLUTION
• Sociabble was launched globally during a company-wide social media event: #SociableDay
• The launch event engaged 13 000 employees in 23 countries, generating 3.5 million impressions
• Sociabble is fully integrated into and accessed via Salesforce
• Sage has reached over 100 000 unique users on LinkedIn andTwitter thanks to sharing activity on
Sociabble
“It was a no brainer that the social advocacy platform
we would use would be integrated in Chatter.This is
where Sociabble came up as the perfect solution.”
Xavier Monty
Head of Social Media, Sage
18
,
THEWAY BUSINESS IS DONE IS CHANGING,
IT INVOLVES SOCIAL MEDIA,
AND IT’S IRRESPECTIVE OF INDUSTRY.
• presence, through official social media
pages
• dedicated social media teams
• paid media investments
• content marketing & digital media
investments
• employer branding & recruitment
• people research &prospection
• boost organic reach despite social
media networks barriers
• complement paid media campaigns
• boost visibility for content
• facilitate prospect/sales & recruiter/
candidate contact and engagement
• address changes in communication
styles
• usher in digital transformation
• communication between persons
and brands
• how purchasing decisions and the
way people buy
• how opinion are built
• search for opportunities such as
employment
• individuals and companies present
themselves to the world
Ways Social Media has
impacted business
Current uses of Social
Media in Companies
Employee Advocacy as a
Natural Progression
THE FUTURE OF SOCIAL MEDIA BUSINESS IS
NOW.
CONTACT US TO LEARN MORE
• Case studies
• Deployment guides
• Employee advocacy in digital transformation
CONTACT@SOCIABBLE.COM

More Related Content

What's hot

3 reasons your biz needs ES
3 reasons your biz needs ES3 reasons your biz needs ES
3 reasons your biz needs ESMicrosoft
 
10 Tips for WeChat
10 Tips for WeChat10 Tips for WeChat
10 Tips for WeChatChris Baker
 
Nurturing the IT Committee Lead - France INFOGRAPHIC
Nurturing the IT Committee Lead - France INFOGRAPHICNurturing the IT Committee Lead - France INFOGRAPHIC
Nurturing the IT Committee Lead - France INFOGRAPHICLinkedIn Europe
 
Capgemini Case Study: Committing to content puts Capgemini ahead
Capgemini Case Study: Committing to content puts Capgemini ahead Capgemini Case Study: Committing to content puts Capgemini ahead
Capgemini Case Study: Committing to content puts Capgemini ahead LinkedIn
 
Google+ Overview and Strategic Recommendation
Google+ Overview and Strategic RecommendationGoogle+ Overview and Strategic Recommendation
Google+ Overview and Strategic RecommendationMWWPR
 
11 Trends in the Future of Retail According to Brian Solis
11 Trends in the Future of Retail According to Brian Solis11 Trends in the Future of Retail According to Brian Solis
11 Trends in the Future of Retail According to Brian SolisBrian Solis
 
Working With Big Data
Working With Big DataWorking With Big Data
Working With Big DataSeth Familian
 
Winning Talent on Mobile | Talent Connect Vegas 2013
Winning Talent on Mobile | Talent Connect Vegas 2013Winning Talent on Mobile | Talent Connect Vegas 2013
Winning Talent on Mobile | Talent Connect Vegas 2013LinkedIn Talent Solutions
 
Live Webinar: Market to Who Matters - How to Get Started with Advertising on ...
Live Webinar: Market to Who Matters - How to Get Started with Advertising on ...Live Webinar: Market to Who Matters - How to Get Started with Advertising on ...
Live Webinar: Market to Who Matters - How to Get Started with Advertising on ...LinkedIn
 
Innovation Showcase: How Amazon and USAA Build Inspiring Apps on App Cloud
Innovation Showcase: How Amazon and USAA Build Inspiring Apps on App CloudInnovation Showcase: How Amazon and USAA Build Inspiring Apps on App Cloud
Innovation Showcase: How Amazon and USAA Build Inspiring Apps on App CloudDreamforce
 
B2B Domination: Marketing's huge opportunity to drive profitable growth
B2B Domination: Marketing's huge opportunity to drive profitable growthB2B Domination: Marketing's huge opportunity to drive profitable growth
B2B Domination: Marketing's huge opportunity to drive profitable growthRegalix
 
eMarketer Webinar: Key Digital Trends for 2014
eMarketer Webinar: Key Digital Trends for 2014eMarketer Webinar: Key Digital Trends for 2014
eMarketer Webinar: Key Digital Trends for 2014eMarketer
 
Social Media Tools for Business Buyer's Guide
Social Media Tools for Business Buyer's GuideSocial Media Tools for Business Buyer's Guide
Social Media Tools for Business Buyer's GuideNeal Schaffer
 
6 Key Lessons from Advertising Week Europe
6 Key Lessons from Advertising Week Europe6 Key Lessons from Advertising Week Europe
6 Key Lessons from Advertising Week EuropeLinkedIn Europe
 
LinkedIn: Home to the Global Business Elite
LinkedIn: Home to the Global Business EliteLinkedIn: Home to the Global Business Elite
LinkedIn: Home to the Global Business EliteLinkedIn
 
Influencing the mass affluent - France
Influencing the mass affluent - FranceInfluencing the mass affluent - France
Influencing the mass affluent - FranceLinkedIn Europe
 
Essential Ecommerce Marketing Tools
Essential Ecommerce Marketing ToolsEssential Ecommerce Marketing Tools
Essential Ecommerce Marketing ToolsDave Chaffey
 

What's hot (20)

3 reasons your biz needs ES
3 reasons your biz needs ES3 reasons your biz needs ES
3 reasons your biz needs ES
 
Manufacturing supply chains
Manufacturing supply chainsManufacturing supply chains
Manufacturing supply chains
 
10 Tips for WeChat
10 Tips for WeChat10 Tips for WeChat
10 Tips for WeChat
 
Nurturing the IT Committee Lead - France INFOGRAPHIC
Nurturing the IT Committee Lead - France INFOGRAPHICNurturing the IT Committee Lead - France INFOGRAPHIC
Nurturing the IT Committee Lead - France INFOGRAPHIC
 
Capgemini Case Study: Committing to content puts Capgemini ahead
Capgemini Case Study: Committing to content puts Capgemini ahead Capgemini Case Study: Committing to content puts Capgemini ahead
Capgemini Case Study: Committing to content puts Capgemini ahead
 
Google+ Overview and Strategic Recommendation
Google+ Overview and Strategic RecommendationGoogle+ Overview and Strategic Recommendation
Google+ Overview and Strategic Recommendation
 
11 Trends in the Future of Retail According to Brian Solis
11 Trends in the Future of Retail According to Brian Solis11 Trends in the Future of Retail According to Brian Solis
11 Trends in the Future of Retail According to Brian Solis
 
Working With Big Data
Working With Big DataWorking With Big Data
Working With Big Data
 
Winning Talent on Mobile | Talent Connect Vegas 2013
Winning Talent on Mobile | Talent Connect Vegas 2013Winning Talent on Mobile | Talent Connect Vegas 2013
Winning Talent on Mobile | Talent Connect Vegas 2013
 
Digital Assets Should Be Agile, Not Fast
Digital Assets Should Be Agile, Not FastDigital Assets Should Be Agile, Not Fast
Digital Assets Should Be Agile, Not Fast
 
Live Webinar: Market to Who Matters - How to Get Started with Advertising on ...
Live Webinar: Market to Who Matters - How to Get Started with Advertising on ...Live Webinar: Market to Who Matters - How to Get Started with Advertising on ...
Live Webinar: Market to Who Matters - How to Get Started with Advertising on ...
 
Crafting a Digital Strategy
Crafting a Digital StrategyCrafting a Digital Strategy
Crafting a Digital Strategy
 
Innovation Showcase: How Amazon and USAA Build Inspiring Apps on App Cloud
Innovation Showcase: How Amazon and USAA Build Inspiring Apps on App CloudInnovation Showcase: How Amazon and USAA Build Inspiring Apps on App Cloud
Innovation Showcase: How Amazon and USAA Build Inspiring Apps on App Cloud
 
B2B Domination: Marketing's huge opportunity to drive profitable growth
B2B Domination: Marketing's huge opportunity to drive profitable growthB2B Domination: Marketing's huge opportunity to drive profitable growth
B2B Domination: Marketing's huge opportunity to drive profitable growth
 
eMarketer Webinar: Key Digital Trends for 2014
eMarketer Webinar: Key Digital Trends for 2014eMarketer Webinar: Key Digital Trends for 2014
eMarketer Webinar: Key Digital Trends for 2014
 
Social Media Tools for Business Buyer's Guide
Social Media Tools for Business Buyer's GuideSocial Media Tools for Business Buyer's Guide
Social Media Tools for Business Buyer's Guide
 
6 Key Lessons from Advertising Week Europe
6 Key Lessons from Advertising Week Europe6 Key Lessons from Advertising Week Europe
6 Key Lessons from Advertising Week Europe
 
LinkedIn: Home to the Global Business Elite
LinkedIn: Home to the Global Business EliteLinkedIn: Home to the Global Business Elite
LinkedIn: Home to the Global Business Elite
 
Influencing the mass affluent - France
Influencing the mass affluent - FranceInfluencing the mass affluent - France
Influencing the mass affluent - France
 
Essential Ecommerce Marketing Tools
Essential Ecommerce Marketing ToolsEssential Ecommerce Marketing Tools
Essential Ecommerce Marketing Tools
 

Viewers also liked

Employee advocacy 2016
Employee advocacy 2016Employee advocacy 2016
Employee advocacy 2016Astrid Haug
 
Seminar: Social media in the workplace - 30 November 2016
Seminar: Social media in the workplace - 30 November 2016Seminar: Social media in the workplace - 30 November 2016
Seminar: Social media in the workplace - 30 November 2016Russell_Kennedy
 
12 Troublesome Coworker Behaviors and 8 Tips for Overcoming Irksome Work Habits
12 Troublesome Coworker Behaviors and 8 Tips for Overcoming Irksome Work Habits12 Troublesome Coworker Behaviors and 8 Tips for Overcoming Irksome Work Habits
12 Troublesome Coworker Behaviors and 8 Tips for Overcoming Irksome Work HabitsSydney Thompson
 
Break Through the Noise: B2B Social Media Marketing - #SMBMSP94 Event
Break Through the Noise: B2B Social Media Marketing - #SMBMSP94 EventBreak Through the Noise: B2B Social Media Marketing - #SMBMSP94 Event
Break Through the Noise: B2B Social Media Marketing - #SMBMSP94 EventRyan Peña
 
Social media employee advocacy
Social media employee advocacySocial media employee advocacy
Social media employee advocacyLeonardo Bellini
 
Leveraging social media in employee engagement
Leveraging social media in employee engagementLeveraging social media in employee engagement
Leveraging social media in employee engagementParker LePla
 
Geelong Business Bootcamp 2016 - Essential HR Policies
Geelong Business Bootcamp 2016 - Essential HR PoliciesGeelong Business Bootcamp 2016 - Essential HR Policies
Geelong Business Bootcamp 2016 - Essential HR PoliciesCarli Saw
 
How SAS Makes Social Media Practical for Employees
How SAS Makes Social Media Practical for EmployeesHow SAS Makes Social Media Practical for Employees
How SAS Makes Social Media Practical for EmployeesDynamic Signal
 
How To Power A Team Of Storytellers, with Michael Brito
How To Power A Team Of Storytellers, with Michael BritoHow To Power A Team Of Storytellers, with Michael Brito
How To Power A Team Of Storytellers, with Michael BritoDynamic Signal
 
How IBM Drives ROI Through Employee Advocacy
How IBM Drives ROI Through Employee AdvocacyHow IBM Drives ROI Through Employee Advocacy
How IBM Drives ROI Through Employee AdvocacyDynamic Signal
 
Social Employee Advocacy: Tapping into the Power of an Engaged Social Workforce
Social Employee Advocacy: Tapping into the Power of an Engaged Social WorkforceSocial Employee Advocacy: Tapping into the Power of an Engaged Social Workforce
Social Employee Advocacy: Tapping into the Power of an Engaged Social WorkforceAltimeter, a Prophet Company
 
Engagement: How Social Media Conversations Create More Engaged Brands
Engagement: How Social Media Conversations Create More Engaged Brands Engagement: How Social Media Conversations Create More Engaged Brands
Engagement: How Social Media Conversations Create More Engaged Brands Nick Westergaard
 
7 Ingredients for Employee Social Media Advocacy
7 Ingredients for Employee Social Media Advocacy7 Ingredients for Employee Social Media Advocacy
7 Ingredients for Employee Social Media AdvocacyJay Baer
 
Secrets to a Great Team
Secrets to a Great TeamSecrets to a Great Team
Secrets to a Great TeamElodie A.
 

Viewers also liked (14)

Employee advocacy 2016
Employee advocacy 2016Employee advocacy 2016
Employee advocacy 2016
 
Seminar: Social media in the workplace - 30 November 2016
Seminar: Social media in the workplace - 30 November 2016Seminar: Social media in the workplace - 30 November 2016
Seminar: Social media in the workplace - 30 November 2016
 
12 Troublesome Coworker Behaviors and 8 Tips for Overcoming Irksome Work Habits
12 Troublesome Coworker Behaviors and 8 Tips for Overcoming Irksome Work Habits12 Troublesome Coworker Behaviors and 8 Tips for Overcoming Irksome Work Habits
12 Troublesome Coworker Behaviors and 8 Tips for Overcoming Irksome Work Habits
 
Break Through the Noise: B2B Social Media Marketing - #SMBMSP94 Event
Break Through the Noise: B2B Social Media Marketing - #SMBMSP94 EventBreak Through the Noise: B2B Social Media Marketing - #SMBMSP94 Event
Break Through the Noise: B2B Social Media Marketing - #SMBMSP94 Event
 
Social media employee advocacy
Social media employee advocacySocial media employee advocacy
Social media employee advocacy
 
Leveraging social media in employee engagement
Leveraging social media in employee engagementLeveraging social media in employee engagement
Leveraging social media in employee engagement
 
Geelong Business Bootcamp 2016 - Essential HR Policies
Geelong Business Bootcamp 2016 - Essential HR PoliciesGeelong Business Bootcamp 2016 - Essential HR Policies
Geelong Business Bootcamp 2016 - Essential HR Policies
 
How SAS Makes Social Media Practical for Employees
How SAS Makes Social Media Practical for EmployeesHow SAS Makes Social Media Practical for Employees
How SAS Makes Social Media Practical for Employees
 
How To Power A Team Of Storytellers, with Michael Brito
How To Power A Team Of Storytellers, with Michael BritoHow To Power A Team Of Storytellers, with Michael Brito
How To Power A Team Of Storytellers, with Michael Brito
 
How IBM Drives ROI Through Employee Advocacy
How IBM Drives ROI Through Employee AdvocacyHow IBM Drives ROI Through Employee Advocacy
How IBM Drives ROI Through Employee Advocacy
 
Social Employee Advocacy: Tapping into the Power of an Engaged Social Workforce
Social Employee Advocacy: Tapping into the Power of an Engaged Social WorkforceSocial Employee Advocacy: Tapping into the Power of an Engaged Social Workforce
Social Employee Advocacy: Tapping into the Power of an Engaged Social Workforce
 
Engagement: How Social Media Conversations Create More Engaged Brands
Engagement: How Social Media Conversations Create More Engaged Brands Engagement: How Social Media Conversations Create More Engaged Brands
Engagement: How Social Media Conversations Create More Engaged Brands
 
7 Ingredients for Employee Social Media Advocacy
7 Ingredients for Employee Social Media Advocacy7 Ingredients for Employee Social Media Advocacy
7 Ingredients for Employee Social Media Advocacy
 
Secrets to a Great Team
Secrets to a Great TeamSecrets to a Great Team
Secrets to a Great Team
 

Similar to Employee Advocacy - The Next Step in Digital Transformation

The Social Media Landscape
The Social Media LandscapeThe Social Media Landscape
The Social Media LandscapeDan Elder, MS
 
Riding the next wave of PR and social media trends in 2019
Riding the next wave of PR and social media trends in 2019Riding the next wave of PR and social media trends in 2019
Riding the next wave of PR and social media trends in 2019Lars Voedisch
 
Social business media
Social business mediaSocial business media
Social business mediaKathy Scott
 
Social Business Media
Social Business MediaSocial Business Media
Social Business MediaKathy Scott
 
Social Media and Startups
Social Media and StartupsSocial Media and Startups
Social Media and StartupsEric Swain
 
5 Things B2B Marketers Need to Fear with Social Media
5 Things B2B Marketers Need to Fear with Social Media5 Things B2B Marketers Need to Fear with Social Media
5 Things B2B Marketers Need to Fear with Social MediaMarketBridge
 
What is Social Business?
What is Social Business?What is Social Business?
What is Social Business?Different Spin
 
Small Moves Everyday™
Small Moves Everyday™Small Moves Everyday™
Small Moves Everyday™FRWDCo
 
The What, How and Why in B2B Social Influencer Marketing
The What, How and Why in B2B Social Influencer MarketingThe What, How and Why in B2B Social Influencer Marketing
The What, How and Why in B2B Social Influencer MarketingMOI Global
 
Social Media B2B Marketing: Adhesives and Sealants Industry
Social Media B2B Marketing: Adhesives and Sealants Industry Social Media B2B Marketing: Adhesives and Sealants Industry
Social Media B2B Marketing: Adhesives and Sealants Industry Entwine Inc
 
FinancialServicesWhitePaper
FinancialServicesWhitePaperFinancialServicesWhitePaper
FinancialServicesWhitePaperRich Scott
 
Bridgeline Digital Get Them Talking Social Strategies that Bring Leads In Fr...
Bridgeline Digital Get Them Talking  Social Strategies that Bring Leads In Fr...Bridgeline Digital Get Them Talking  Social Strategies that Bring Leads In Fr...
Bridgeline Digital Get Them Talking Social Strategies that Bring Leads In Fr...Bridgeline Digital
 
Social mediamarketingservices
Social mediamarketingservicesSocial mediamarketingservices
Social mediamarketingservicesPrerna Singh
 
Case Study: Empowering employee advocacy with social listening
Case Study: Empowering employee advocacy with social listeningCase Study: Empowering employee advocacy with social listening
Case Study: Empowering employee advocacy with social listeningBrandwatch
 
Social and Cloud Marketing Impact on Businesses
Social and Cloud Marketing Impact on BusinessesSocial and Cloud Marketing Impact on Businesses
Social and Cloud Marketing Impact on BusinessesSaumya Verma
 

Similar to Employee Advocacy - The Next Step in Digital Transformation (20)

The Social Media Landscape
The Social Media LandscapeThe Social Media Landscape
The Social Media Landscape
 
Social Media for B2B Companies - Updated, 2012
Social Media for B2B Companies - Updated, 2012Social Media for B2B Companies - Updated, 2012
Social Media for B2B Companies - Updated, 2012
 
Riding the next wave of PR and social media trends in 2019
Riding the next wave of PR and social media trends in 2019Riding the next wave of PR and social media trends in 2019
Riding the next wave of PR and social media trends in 2019
 
Social business media
Social business mediaSocial business media
Social business media
 
Social Business Media
Social Business MediaSocial Business Media
Social Business Media
 
Digital marketing
Digital marketingDigital marketing
Digital marketing
 
Connect with Social Media
Connect with Social MediaConnect with Social Media
Connect with Social Media
 
Social Media and Startups
Social Media and StartupsSocial Media and Startups
Social Media and Startups
 
5 Things B2B Marketers Need to Fear with Social Media
5 Things B2B Marketers Need to Fear with Social Media5 Things B2B Marketers Need to Fear with Social Media
5 Things B2B Marketers Need to Fear with Social Media
 
What is Social Business?
What is Social Business?What is Social Business?
What is Social Business?
 
Small Moves Everyday™
Small Moves Everyday™Small Moves Everyday™
Small Moves Everyday™
 
The What, How and Why in B2B Social Influencer Marketing
The What, How and Why in B2B Social Influencer MarketingThe What, How and Why in B2B Social Influencer Marketing
The What, How and Why in B2B Social Influencer Marketing
 
Social Media B2B Marketing: Adhesives and Sealants Industry
Social Media B2B Marketing: Adhesives and Sealants Industry Social Media B2B Marketing: Adhesives and Sealants Industry
Social Media B2B Marketing: Adhesives and Sealants Industry
 
Social Media B2B Marketing: Adhesives and Sealants Industry
Social Media B2B Marketing: Adhesives and Sealants Industry Social Media B2B Marketing: Adhesives and Sealants Industry
Social Media B2B Marketing: Adhesives and Sealants Industry
 
FinancialServicesWhitePaper
FinancialServicesWhitePaperFinancialServicesWhitePaper
FinancialServicesWhitePaper
 
Bridgeline Digital Get Them Talking Social Strategies that Bring Leads In Fr...
Bridgeline Digital Get Them Talking  Social Strategies that Bring Leads In Fr...Bridgeline Digital Get Them Talking  Social Strategies that Bring Leads In Fr...
Bridgeline Digital Get Them Talking Social Strategies that Bring Leads In Fr...
 
Social mediamarketingservices
Social mediamarketingservicesSocial mediamarketingservices
Social mediamarketingservices
 
Case Study: Empowering employee advocacy with social listening
Case Study: Empowering employee advocacy with social listeningCase Study: Empowering employee advocacy with social listening
Case Study: Empowering employee advocacy with social listening
 
Tendencias midias sociais
Tendencias midias sociaisTendencias midias sociais
Tendencias midias sociais
 
Social and Cloud Marketing Impact on Businesses
Social and Cloud Marketing Impact on BusinessesSocial and Cloud Marketing Impact on Businesses
Social and Cloud Marketing Impact on Businesses
 

Recently uploaded

TAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto SectorTAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto SectorSocial Samosa
 
top marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar Ctop marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar CManojkumar C
 
Infographics about SEO strategies and uses
Infographics about SEO strategies and usesInfographics about SEO strategies and uses
Infographics about SEO strategies and usesbhavanirupeshmoksha
 
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon GarsideInbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garsiderobwhite630290
 
Most Impressive Construction Leaders in Tech, Making Waves in the Industry, 2...
Most Impressive Construction Leaders in Tech, Making Waves in the Industry, 2...Most Impressive Construction Leaders in Tech, Making Waves in the Industry, 2...
Most Impressive Construction Leaders in Tech, Making Waves in the Industry, 2...CIO Business World
 
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdfSnapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdfEastern Online-iSURVEY
 
Most Influential HR Leaders Leading the Corporate World, 2024 (Final file).pdf
Most Influential HR Leaders Leading the Corporate World, 2024 (Final file).pdfMost Influential HR Leaders Leading the Corporate World, 2024 (Final file).pdf
Most Influential HR Leaders Leading the Corporate World, 2024 (Final file).pdfCIO Business World
 
Influencer Marketing Power point presentation
Influencer Marketing  Power point presentationInfluencer Marketing  Power point presentation
Influencer Marketing Power point presentationdgtivemarketingagenc
 
The power of SEO-driven market intelligence
The power of SEO-driven market intelligenceThe power of SEO-driven market intelligence
The power of SEO-driven market intelligenceHinde Lamrani
 
Codes and Conventions of Film Magazine Covers.pptx
Codes and Conventions of Film Magazine Covers.pptxCodes and Conventions of Film Magazine Covers.pptx
Codes and Conventions of Film Magazine Covers.pptxGeorgeCulica
 
Best digital marketing e-book form bignners
Best digital marketing e-book form bignnersBest digital marketing e-book form bignners
Best digital marketing e-book form bignnersmuntasibkhan58
 
Digital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigiKarishma
 
The 10 Most Inspirational Leaders LEADING THE WAY TO SUCCESS, 2024
The 10 Most Inspirational Leaders LEADING THE WAY TO SUCCESS, 2024The 10 Most Inspirational Leaders LEADING THE WAY TO SUCCESS, 2024
The 10 Most Inspirational Leaders LEADING THE WAY TO SUCCESS, 2024CIO Business World
 
From Chance to Choice - Tactical Link Building for International SEO
From Chance to Choice - Tactical Link Building for International SEOFrom Chance to Choice - Tactical Link Building for International SEO
From Chance to Choice - Tactical Link Building for International SEOSzymon Słowik
 
Codes and Conventions of Film Magazine Websites.pptx
Codes and Conventions of Film Magazine Websites.pptxCodes and Conventions of Film Magazine Websites.pptx
Codes and Conventions of Film Magazine Websites.pptxGeorgeCulica
 
VIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceVIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceSapana Sha
 
2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)Jomer Gregorio
 
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝soniya singh
 
Miss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdfMiss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdfMagdalena Kulisz
 
Talent Management for mba 3rd sem useful
Talent Management for mba 3rd sem usefulTalent Management for mba 3rd sem useful
Talent Management for mba 3rd sem usefulAtifaArbar
 

Recently uploaded (20)

TAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto SectorTAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
TAM AdEx 2023 Cross Media Advertising Recap - Auto Sector
 
top marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar Ctop marketing posters - Fresh Spar Technologies - Manojkumar C
top marketing posters - Fresh Spar Technologies - Manojkumar C
 
Infographics about SEO strategies and uses
Infographics about SEO strategies and usesInfographics about SEO strategies and uses
Infographics about SEO strategies and uses
 
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon GarsideInbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
 
Most Impressive Construction Leaders in Tech, Making Waves in the Industry, 2...
Most Impressive Construction Leaders in Tech, Making Waves in the Industry, 2...Most Impressive Construction Leaders in Tech, Making Waves in the Industry, 2...
Most Impressive Construction Leaders in Tech, Making Waves in the Industry, 2...
 
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdfSnapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdf
Snapshot of Consumer Behaviors of March 2024-EOLiSurvey (EN).pdf
 
Most Influential HR Leaders Leading the Corporate World, 2024 (Final file).pdf
Most Influential HR Leaders Leading the Corporate World, 2024 (Final file).pdfMost Influential HR Leaders Leading the Corporate World, 2024 (Final file).pdf
Most Influential HR Leaders Leading the Corporate World, 2024 (Final file).pdf
 
Influencer Marketing Power point presentation
Influencer Marketing  Power point presentationInfluencer Marketing  Power point presentation
Influencer Marketing Power point presentation
 
The power of SEO-driven market intelligence
The power of SEO-driven market intelligenceThe power of SEO-driven market intelligence
The power of SEO-driven market intelligence
 
Codes and Conventions of Film Magazine Covers.pptx
Codes and Conventions of Film Magazine Covers.pptxCodes and Conventions of Film Magazine Covers.pptx
Codes and Conventions of Film Magazine Covers.pptx
 
Best digital marketing e-book form bignners
Best digital marketing e-book form bignnersBest digital marketing e-book form bignners
Best digital marketing e-book form bignners
 
Digital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G AgeDigital Marketing in 5G Era - Digital Transformation in 5G Age
Digital Marketing in 5G Era - Digital Transformation in 5G Age
 
The 10 Most Inspirational Leaders LEADING THE WAY TO SUCCESS, 2024
The 10 Most Inspirational Leaders LEADING THE WAY TO SUCCESS, 2024The 10 Most Inspirational Leaders LEADING THE WAY TO SUCCESS, 2024
The 10 Most Inspirational Leaders LEADING THE WAY TO SUCCESS, 2024
 
From Chance to Choice - Tactical Link Building for International SEO
From Chance to Choice - Tactical Link Building for International SEOFrom Chance to Choice - Tactical Link Building for International SEO
From Chance to Choice - Tactical Link Building for International SEO
 
Codes and Conventions of Film Magazine Websites.pptx
Codes and Conventions of Film Magazine Websites.pptxCodes and Conventions of Film Magazine Websites.pptx
Codes and Conventions of Film Magazine Websites.pptx
 
VIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceVIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts Service
 
2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)
 
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
 
Miss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdfMiss Immigrant USA Activity Pageant Program.pdf
Miss Immigrant USA Activity Pageant Program.pdf
 
Talent Management for mba 3rd sem useful
Talent Management for mba 3rd sem usefulTalent Management for mba 3rd sem useful
Talent Management for mba 3rd sem useful
 

Employee Advocacy - The Next Step in Digital Transformation

  • 1. EMPLOYEE ADVOCACY THE NEXT STEP IN SOCIAL MEDIA BUSINESS AND DIGITAL TRANSFORMATION
  • 2. WHAT IS EMPLOYEE ADVOCACY? The empowerment and engagement of employees into becoming ambassadors of the company through the sharing of brand and industry related content on social media.
  • 3. WHY IS EMPLOYEE ADVOCACY RELEVANT? REASON #1 SOCIAL MEDIA IS WHERE YOUR CLIENTS ARE… 49% of B2B buyers research vendors by looking at their LinkedIn profiles. 55% of B2B buyers search for information on social media. +70% of B2B buyers view product demonstration videos before making a purchase. 42% made a business related purchase [based on an online video]. Sources: Weidert Group, Kite Desk , A Sales Guy Consulting, Aberdeen Group , Gawker, Biznology
  • 4. WHY IS EMPLOYEE ADVOCACY RELEVANT? REASON #2: SOCIAL MEDIA IS WHERE MARKETING & SALES GENERATE LEADS… 72.6% of salespeople using social media outperformed their sales peers. In 2014, 64% of sales professionals closed at least one deal thanks to social media. B2B marketers who use Twitter generate twice as many leads as those who don't. 94% of B2B marketers use LinkedIn to distribute content. Sources: Weidert Group Kite, Desk , A Sales Guy Consulting, Aberdeen Group , Gawker, Biznology
  • 5. WHY IS EMPLOYEE ADVOCACY RELEVANT? REASON #3: SOCIAL MEDIA IS WHERE YOUR FUTURE TALENT IS… Millennials are changing the recruiting industry: 73% of 18-34 year-olds found their last job through a social network. 59% of recruiters rated candidates sourced from social networks as “highest quality.” 73% of recruiters showcase company culture on social media to stay competitive. Sources: Weidert Group, Kite Desk , A Sales Guy Consulting, Aberdeen Group , Gawker, Biznology
  • 6. SO, HOW DOES EMPLOYEE ADVOCACY IMPACT THIS SOCIAL MEDIA SPACE?
  • 7. WHAT EMPLOYEE ADVOCACY DOES FOR YOUR COMPANY DRIVE GREATER REACH FOR YOUR BRAND MESSAGES. 1 Employee 2 Social networks 10 Shares/month 4000 Audience touch points/month 1000 Employees 2 Social networks 10 Shares/month 4,000,000 Audience touch points/month
  • 8. WHAT EMPLOYEE ADVOCACY DOES FOR YOUR COMPANY DRIVE MORE CLICK THROUGH AND GREATER TRUST. 92%of social media users trust content shared by people they know (vs 36% for content in social ads). TRUST 90%of internet users consider consumer recommendations to be the most credible form of advertising. CREDIBILITY
  • 9. WHAT EMPLOYEE ADVOCACY DOES FOR SALES, MARKETING & HR LEVERAGES AND STREAMLINES EXISTING SOCIAL MEDIA ACTIVITIES. MARKETING SALES HR • Generates greater visibility for paid content and other marketing investments. • Increases organic amplification of content. • Acquires a new source of traffic. • Generate leads. • Facilitates the appropriation of relevant content for prospection (social selling) • Enables sales people to stay informed on internal/external activity. • Simplifies social selling. • Acquires a new channel for showcasing the employer brand • Share employee testimonials through employees themselves • Generate recruitment referrals through employees.
  • 10. EMPLOYEE ADVOCACY ADDRESSES THE INTERNAL DIGITAL TRANSFORMATION NECESSARY TO SERVE THE DIGITAL CUSTOMER OF TODAY. EXTERNALLY, COMPANIES AIM TO: Create a 360 digital experience experience to address client journey evolutions. Transition into digitized ways of collaborating. Provide more relevant information to their employees in, real time, to better serve customers. Continue to expand social media activity. INTERNALLY, HOWEVER Continue to employ a « siloed approach » to digital and social media communications. Launch internal communication tools and enterprise social networks that no one uses. Embrace decentralized communication habits that reach only certain people…or they just use email. Fear employees using social media, even though some do already. Sources: Kite Desk , A Sales Guy Consulting, Aberdeen Group , Gawker, biznology
  • 11. AN EMPLOYEE ADVOCACY PLATFORM CAN STREAMLINE COMMUNICATION, PROVIDE CONTROL FOR THE ENTERPRISE WHILE ENABLING & ENCOURAGING EMPLOYEE DIGITIZATION.
  • 12. EMPLOYEES ARE READY TO BE DIGITIZED…BUT THEY ARE INHIBITED. EMPLOYEE DIGITAL BEHAVIORS Are on social media and have at least 200 connections per network. Have an average of 23 applications on their smartphones. Check mobile devices regulary in order to be better informed. Begin to combine digital with offline and professional and private. BARRIERS TO ENTERPRISE DIGITIZATION Do not understand the interest in adopting new tools such as enteprise social networks, or do not see the benefits in using them. Do not have clear messaging from management about social media use. Rely mainly on email to receive company information, with low engagement rates. Fear being sanctioned by management for using social media. Sources: Kite Desk , A Sales Guy Consulting, Aberdeen Group , Gawker, biznology
  • 13. AN EMPLOYEE ADVOCACY PLATFORM CAN ELEVIATE THE BARRIERS OF FEAR AND COMPLIANCE, AND PROVIDE CLEAR GUIDELINES AND INCENTIVES ON SOCIAL MEDIA USE.
  • 14. THE EMPLOYEE ADVOCACY EXPERIENCE
  • 16. 16 MICROSOFT LAUNCHES SOCIABBLE GLOBALLY FOR 17 000 EMPLOYEES THE CHALLENGE • Provide easy access to relevant content for all company departments • Amplify the reach of content on social media • Launch company-wide employee advocacy that addresses regional needs THE SOLUTION • A pilot launched in selected countries, to identify global and regional needs, was followed by a global launch in 40 countries, engaging 17 000 employees • Content is aggregated from company social media streams, curated RSS feeds and the accounts of MS executives • Microsoft has 20 standardized channels, with a mixture of global and localized content “We estimate that if 10 000 Microsoft employees use Sociabble, it will generate between 350 and 500 million potential impressions per year, with an estimated equivalent advertising value of between 5 and 10 million dollars.” Sébastien Imbert Director of Digital Marketing, Microsoft France
  • 17. 17 SAGE LAUNCHES SOCIABBLE FOR 13 000 EMPLOYEES IN A SINGLE DAY THE CHALLENGE • Become a truly social company and empower employees to share their expertise • Engage the entire organization on social media, with no exceptions • Integrate an employee advocacy platform with Salesforce and Chatter THE SOLUTION • Sociabble was launched globally during a company-wide social media event: #SociableDay • The launch event engaged 13 000 employees in 23 countries, generating 3.5 million impressions • Sociabble is fully integrated into and accessed via Salesforce • Sage has reached over 100 000 unique users on LinkedIn andTwitter thanks to sharing activity on Sociabble “It was a no brainer that the social advocacy platform we would use would be integrated in Chatter.This is where Sociabble came up as the perfect solution.” Xavier Monty Head of Social Media, Sage
  • 18. 18 , THEWAY BUSINESS IS DONE IS CHANGING, IT INVOLVES SOCIAL MEDIA, AND IT’S IRRESPECTIVE OF INDUSTRY. • presence, through official social media pages • dedicated social media teams • paid media investments • content marketing & digital media investments • employer branding & recruitment • people research &prospection • boost organic reach despite social media networks barriers • complement paid media campaigns • boost visibility for content • facilitate prospect/sales & recruiter/ candidate contact and engagement • address changes in communication styles • usher in digital transformation • communication between persons and brands • how purchasing decisions and the way people buy • how opinion are built • search for opportunities such as employment • individuals and companies present themselves to the world Ways Social Media has impacted business Current uses of Social Media in Companies Employee Advocacy as a Natural Progression
  • 19. THE FUTURE OF SOCIAL MEDIA BUSINESS IS NOW. CONTACT US TO LEARN MORE • Case studies • Deployment guides • Employee advocacy in digital transformation CONTACT@SOCIABBLE.COM