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Digital Marketing Priorities 2016
Brought to you by:
Digital marketing Trends 2016
Dr Dave Chaffey
CEO
SmartInsights.com
What are the new techniques you should be thinking about implementing in
2016? Dave will cover examples of innovation in best practices across all the
core digital marketing techniques including Content Marketing, Marketing
Automation, AdWords, SEO, Social media, Email marketing and website design.
#PlanToSucceed
2 2@DaveChaffey @SmartInsights
Digital Marketing Trends 2016
Smart Insights – BrightTALK
Digital Marketing Priorities 2016 Summit
Dr Dave Chaffey. SmartInsights.com
3 3@DaveChaffey @SmartInsights
About Dave
o Consultant and trainer in ‘Internet
marketing’ since 1997
o Author of 5 bestselling books on
digital marketing
o CEO and Editor of SmartInsights.com - a
digital marketing advice site with 130,000
members in over 80 countries
o DIY templates, planning guides
courses
o Customised in-company Training
and Consultancy
4 4@DaveChaffey @SmartInsights
Trends we watch! 1. Strategic
5 5@DaveChaffey @SmartInsights
Trends we watch! 2. Tactical
6 6@DaveChaffey @SmartInsights
Q. Which
digital
marketing
activity will
most
INCREASE
your
commercial
returns in
2016?
Digital Trends 2016 post
7 7@DaveChaffey @SmartInsights
Vote!
Which digital marketing channel will drive the most
website visits, leads and sales for your business in
2016 (last click)
 Affiliate or partner marketing
 Display advertising / Re-targeting / Programmatic
 Organic search / SEO
 Paid search / AdWords
 Social media marketing
8 8@DaveChaffey @SmartInsights
“Facebook and Twitter do almost
nothing for sales”
Custora Pulse: sample of large US retailers
9 9@DaveChaffey @SmartInsights
TREND #1 MARKETING AUTOMATION +1
10 10@DaveChaffey @SmartInsights
Where it all started?
11 11@DaveChaffey @SmartInsights
: eCircle case study
Build Marketing Automation around
audience engagement strategy
12 12@DaveChaffey @SmartInsights
Free Download:
State of B2B Marketing Automation
13 13@DaveChaffey @SmartInsights
Success = People, Process, Tools
14 14@DaveChaffey @SmartInsights
Email 'Type' Customer Lifecycle Segmentation
Prospects Nursery Development Lapsing Lapsed
Lifecycle P2C programme
Nursery
programme
Spot the winners
Prevent Lapsing
programme
Lapsed programme
Behavioural
Triggered by customer behaviour: ABBA, BnB, Accessories etc (max.1 email per week for each
programme)
Newsletter Sent wk. 1 each month to all contacts with personalised content
Feature
Email
Sent wk. 2 each month to all contacts
Offers and
Deals
Sent wk. 3 each month to all contacts
NPI Sent wk. 4 each month to all contacts
‘State of the Art’ Automation example
Monthly Planning Framework
Source: Harriet Mitchell Smart Insights Digital Impact conference
15 15@DaveChaffey @SmartInsights
The RS Newsletter
Hero banner
Customised content: (Customer Profile)
• EDE (Electronic Design Engineers)
• Non-EDE (Electronic Design Engineers)
• Promo Excluded (Key and Corporates)
CLC Module
Customised content: (Customer Lifecycle)
• Nursery
• Development
• Acquisition
BEH Module
Customised content: (Behavioural data)
• Abandoned Baskets
• Browsed Not Bought
• Propensity to Buy (A recommendations model)
• Top Sellers
Local Module
Product modules can vary in number and format.
Maximum of 8 modules per email.
Product Modules
Optional modules for any local activity/information.
16 16@DaveChaffey @SmartInsights
TREND #2 CONTENT MARKETING -1
Report and infographic:
Competing with Content Marketing
17 17@DaveChaffey @SmartInsights
2016: FROM STATIC CONTENT TO APPS
AND PERSONALISATION
Source: Scott Brinker, The 4th Wave of Content
Marketing
18 18@DaveChaffey @SmartInsightshttp://www.smartinsights.com/howgood
19 19@DaveChaffey @SmartInsights
20 20@DaveChaffey @SmartInsights
Content SHOCK in 2016
Mark Schaefer coins Content Shock
21 21@DaveChaffey @SmartInsights
‘Me-too’ content isn’t effective
BuzzSumo-Moz research
22 22@DaveChaffey @SmartInsights
Is Most Business Blogging a
Waste of Time?
 1. Be AWESOME!
 2. Think like a
publisher
 3. Understand what
works for others
 4. Less is more
 5. Mix it up with a
range of content
formats.
 6. Build links by
partnering
Dave’s article
23 23@DaveChaffey @SmartInsights
24 24@DaveChaffey @SmartInsights
How are you prioritising
your content?
Criteria?
 Rev/visit?
 Demand+ lead
gen?
 Amplify?
 Brand fit?
 SEO?
 Longevity?
 Authority/Thought
Leadership?
 Differentiation?
 Individual pain
points?
 Lead-scoring
 Repurposeability
 Risk/reward?
 Re-targeting
25 25@DaveChaffey @SmartInsights
TREND #3 BIG DATA -1
99% of
companies believe
a single customer
view is important
… but only 24%
have a single
customer view
today
Source: Raab associates quoting
Source: Experian, Data Quality Benchmark Report, 2015
26 26@DaveChaffey @SmartInsights
#BigData or #SmallData ?
27 27@DaveChaffey @SmartInsights
Vote!
Have you had, do you have or will you have
#BigData initiatives in your organisation (or seen in
your clients)?
 Yes
 No
28 28@DaveChaffey @SmartInsights
The impact of IoT?
evrythng.com
29 29@DaveChaffey @SmartInsights
TREND #4 MOBILE MARKETING − 0
30 30@DaveChaffey @SmartInsights
Mobile First – from responsive to adaptive?
PlusNet Responsive example
31 31@DaveChaffey @SmartInsights
AO.com adaptive example
32 32@DaveChaffey @SmartInsights
Mobile design support - Vote!
 A. Don’t have a mobile optimised site
 B. Separate mobile site
 C. Mobile responsive design
 D. Mobile adaptive design
33 33@DaveChaffey @SmartInsights
Other design developments…YAWN…
34 34@DaveChaffey @SmartInsights
More exciting experience trends!
Website design trends
article
35 35@DaveChaffey @SmartInsights
Immersive experiences to
engage and persuade
www.domo.com
36 36@DaveChaffey @SmartInsights
…Mobile first?
Source: Litmus
37 37@DaveChaffey @SmartInsightsSource: Litmus
Example – your own mileage will vary…
38 38@DaveChaffey @SmartInsights
Use of personalisation and testing
39 39@DaveChaffey @SmartInsights
B2B Web personalisation
providers
Engage
40 40@DaveChaffey @SmartInsights
TREND #6 SOCIAL MEDIA MARKETING − 0
comScore: Facebook remains the goliath of social media, leading all with
81 percent reach of the total digital population and nearly 230 billion minutes
of user engagement. Time spent that is 18x that of the next biggest social
network, Facebook had to be excluded from the graphic
41 41@DaveChaffey @SmartInsights
LinkedIn still growing… fast
42 42@DaveChaffey @SmartInsights
Has LinkedIn destroyed
marketing opportunities for 2016?
 New: Remarketing
(Lead Accelerator through Bizo acquisition)
 New: Slideshare acqusition
 But…
 LinkedIn Pulse blog platform gives some cut-through
 Prohibitive CPCs on Ads / Sponsored Updates
 Groups now spam ridden with auto-posting and
can’t find lower volume quality groups
 Featuring products/services on pages long gone
43 43@DaveChaffey @SmartInsights
TREND #7 SEARCH ENGINE OPTIMISATION − 0
44 44@DaveChaffey @SmartInsights
Monitoring what works in the SERPs
45 45@DaveChaffey @SmartInsights
Newish – Quick Answers
#Volume
46 46@DaveChaffey @SmartInsights
Mobile Search Tipping Point past
Source: Google Data presented at ScreenPages event Mar 2015
B2B is different - Smart Insights latest figures – new visits
47 47@DaveChaffey @SmartInsights
Are Google’s ‘Micro-moments relevant’?
48 48@DaveChaffey @SmartInsights
B2B example – is this just
keyphrase research?
1 “What is CRM?”
2 “How is Enterprise CRM Software Different than
Medium and Small Business Software?”
3 “CRM Data Integration and What That Means for
an Enterprise”
Source: Crispin Sheridan is the Senior Director, Global Search at SAP writing on ClickZ.
Based on a If you are in charge of marketing for a sophisticated CRM software that fits what John needs, you
missed an opportunity during that micro-moment if your competition created the content that John found.
49 49@DaveChaffey @SmartInsights
Time to move to HTTP/2 and https:// ?
Top 10K sites
Test : HTTP watch Google to support HTTP2
50 50@DaveChaffey @SmartInsights
51 51@DaveChaffey @SmartInsights
52 52@DaveChaffey @SmartInsights
Let’s Connect!
Questions & discussion welcome
SmartInsights.com:: Plan | Manage | Optimize
Free, Basic member tools
 Sample planning templates
 Planning infographics
www.smartinsights.com/membership
Premium, Expert member learning
 7 Step Guide to B2B Digital Marketing
 Online courses
 DIY Planning and optimisation templates in
Word, Excel and Powerpoint
www.smartinsights.com/membership
uk.linkedin.com/in/davechaffey
www.facebook.com/davechaffey
www.twitter.com/DaveChaffey
https://plus.google.com/+DaveChaffeyUK/

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6 Digital marketing trends for 2016

Hinweis der Redaktion

  1. Review ‘What’s Holding People back’
  2. Be Awesome! Average, ‘me-too’ blog content won’t get engagement – some content has to have the investment to cut through – what Michael Stelzner of Social Media Examiner calls “Nuclear Content”. Think like a publisher! Yes, it’s been said many times before, but the report also looks at sharing patterns for publishers like The Economist, NYT and Buzzfeed. They are certainly succeeding in gaining links, it is possible… if you have the creativity and resources. Understand what works for others! As you may know, Buzzsumo is a tool which shows the posts that are most effective in a category. See what works for others and then follow their lead. Less is more! Likely you don’t have the resource, so you have the choice of giving up or posting less, perhaps longer form posts that gain more traction, for example. Mix it up with a range of content formats! There isn’t a definitive content format, although we know that long form, list-based, visually-rich content works best. Be creative by using formats you haven’t used before and stretch your brand by being more controversial than you usually would. 6. Build links by collaborating with partners! Google doesn’t like spam of course, so they tell us not to build links, but encourage them to be created organically through content. Fair enough, but the research shows this is an inefficient way to build links. Working this way also enables you to share audiences and links naturally as Buzzsumo and Moz show in this research and Smart Insights and HubSpot have shown in our joint research on Competing with Content Marketing. This shows that the vast majority of marketers still believe in content marketing and are investing in it with a quarter increasing head count and 71% creating more content in 2015 than 2014. The question is – is it the right type of content…?! - See more at: http://www.clickthrough-marketing.com/is-most-business-blogging-a-waste-of-time/#sthash.nMmjbn3i.dpuf
  3. Superlative: Epic, awesome, nuclear content
  4. The head of AdWords, Jerry Dischler, said "the idea of a linear customer journey is long gone" and that micro-moments have taken its place. This concept is easy to understand in a direct-to-consumer business, but many B2B marketers are having a hard time understanding how this applies to them. John is a sales director for a manufacturing company. His company utilizes a CRM tool that isn't fulfilling his need to understand the demands of his customers and accurately predict their needs. John's journey began with trying to better understand the current CRM software and determine if there were advanced features that would fulfill his need. During this process, John spent his available time researching their software and because he is so busy, most of that time was when he was commuting to work on the train. During John's research, he stumbled across information about a different CRM product, and how it differs from his current software and provides the sophistication he needs. If you are in charge of marketing for a sophisticated CRM software that fits what John needs, you missed an opportunity during that micro-moment if your competition created the content that John found. Did John head down a journey that culminated in determining that your competition fulfilled his need and convinced his C-Levels to make the switch? Maybe not. But by not having content on your website that matched the intent of John's search query, your company missed an opportunity to enter into his customer journey. These types of micro-moments are what B2B marketers need to anticipate in order to attract customers at higher levels of the customer journey.
  5. 15% of queries 3rd most important signal Used to assess ambiguous queries Extension of Hummingbird into Natural Search