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Visualize the pharma twittersphere


Friday, January 29, 2010
Over	
  past	
  18	
  month	
  big	
  pharma	
  set	
  up	
  a	
  
                                       presence	
  on	
  twiJer


                                                       Start	
  of	
  twiJer	
  ac1vi1es

                     2008                                                            2009                                         2010



         @Boehringer @AstraZenecaUS @JNJComm @Amgen           @Pfizernews
         @Novar1s                   @Roche_com @genentechnews @AstraZeneca
                                               @GSKUS




                               Whydot twitter analysis




                           Source:	
  www.twiJer.com,	
  July	
  13th	
  and	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis     2

Friday, January 29, 2010
Pfizer	
  leads	
  in	
  terms	
  of	
  followers	
  despite	
  late	
  start

  #	
  of	
  Followers




                                                                                                                                      	
  2	
  699




                                                                                                                                      1	
  313




                                  Avg	
  Dec	
  09
                                  Avg	
  Jul	
  09

                           Source:	
  www.twiJer.com,	
  July	
  13th	
  and	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis   3

Friday, January 29, 2010
Great	
  divide	
  on	
  following	
  policy	
  amongst	
  pharma

            #	
  of	
  Following




                                                                                                                                      	
  600

                                                                                                                                      392




                                   Avg	
  Dec	
  09
                                   Avg	
  Jul	
  09
                           Source:	
  www.twiJer.com,	
  July	
  13th	
  and	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis   4

Friday, January 29, 2010
Difference	
  in	
  updates	
  =	
  different	
  degrees	
  of	
  engagement?
        #	
  of	
  Updates




                                                                                                                                      	
  255


                                                                                                                                      119




                                  Avg	
  Dec	
  09
                                  Avg	
  Jul	
  09

                           Source:	
  www.twiJer.com,	
  July	
  13th	
  and	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis   5

Friday, January 29, 2010
Boehringer	
  &	
  JNJ	
  lead	
  in	
  terms	
  of	
  engagement
     #	
  of	
  Following




                 Average	
  following:	
  392




                                         Average	
  Updates:	
  119                                                                                            #	
  of	
  Updates
                                                                                                                 Bubble	
  size	
  =	
  #	
  of	
  followers
                            Source:	
  www.twiJer.com,	
  July	
  13th	
  and	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis

Friday, January 29, 2010
Boehringer	
  &	
  JNJ	
  lead	
  in	
  terms	
  of	
  engagement
     #	
  of	
  Following




                                                                   The twitter engagement
                                                                   quardrant: above
                                                                   average followers,
                                                                   following and updates!
                 Average	
  following:	
  392




                                         Average	
  Updates:	
  119                                                                                            #	
  of	
  Updates
                                                                                                                 Bubble	
  size	
  =	
  #	
  of	
  followers
                            Source:	
  www.twiJer.com,	
  July	
  13th	
  and	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis

Friday, January 29, 2010
...	
  Roche	
  &	
  AstraZeneca	
  moving	
  into	
  the	
  “engagement“	
  quadrant

      #	
  of	
  Following




                              @Pfizer_news



                        Avrg	
  following:	
  600

                       @genentechnews




                                                 Avrg	
  Updates:	
  255                                                                                              #	
  of	
  Updates
                                                                                                                Avrg	
  Bubble	
  size	
  =	
  #	
  of	
  followers
                           Source:	
  www.twiJer.com,	
  July	
  13th	
  and	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis

Friday, January 29, 2010
19%	
  of	
  pharma	
  followers,	
  or	
  3,034	
  twiJer	
  accounts	
  have	
  
           more	
  than	
  500	
  followers.

                                                                                              % >500 followers


                                                                                                     15%
                                                                                                     14%
                                                                                                     26%
                                                                                                     20%
                                                                                                     20%
                                                                                                  Avrg 19%
          Number of followers that
          are followed by




              Source:	
  www.twiJer.com,	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis

                                                                                                 8

Friday, January 29, 2010
32%	
  of	
  accounts	
  follow	
  more	
  than	
  1	
  pharma	
  account


                                                                    !"#$%&'($)*$&+"%%",-).&/0122&+"%%",-).3&
                                                                                               &4&5256&$77"89#.&&




                                                                   :77"89#.&+"%%",;9<&*")-&#($9&=&$77"89#&
                                                                                                   45>?&"@-)%$'&



                                                                                                               =
                                                                             2,079	
  unique	
  twiJer	
  accounts
      Note:	
  Analysis	
  based	
  on	
  19%	
  accounts	
  with	
  >500	
  followers	
  that	
  follow	
  at	
  least	
  one	
  of	
  the	
  5	
  pharma	
  accounts	
  listed	
  above
      Source:	
  www.twiJer.com,	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis
                                                                                                                                                                         9

Friday, January 29, 2010
Boehringer	
  &	
  JNJ	
  :	
  number	
  of	
  followers	
  with	
  >	
  2000	
  followers	
  




                   2000-­‐	
  5000	
  followers
                   >	
  5000	
  followers

              Source:	
  www.twiJer.com,	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis
                                                                                                     10

Friday, January 29, 2010
Segmented	
  2,079	
  unique	
  pharma	
  followers	
  into	
  6	
  segments

          Service	
  providers:	
  	
  	
  	
  	
  Consul1ng	
  services,	
  agencies,	
  CROs,	
  pharma	
  vendors,	
  etc.

          Journalist/bloggers:	
  Trade,	
  industry	
  and	
  health	
  publica1ons,	
  
                            	
  	
  	
  	
  	
  journalists,	
  financial	
  analysts,	
  healthcare	
  bloggers	
  etc.

          Advocacy:	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Pa1ent	
  advocacy,	
  cause/awareness	
  advocacy	
  etc.

          HCP/Stakeholders:	
  	
  	
  	
  Physicians,	
  nurses,	
  regulators,	
  insurance	
  etc.

          Science/academia:	
  	
  	
  	
  Scien1sts,	
  scien1fic	
  publica1ons,	
  faculty	
  etc.

          Other:	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Other	
  pharma	
  companies,	
  pharma	
  employees,	
  
                                                                                                         	
  	
  	
  	
  	
  health	
  websites,	
  travel	
  vendors,	
  real	
  estate	
  agents,	
  other	
  	
  	
  
                                                                                                         	
  	
  	
  	
  	
  vendors	
  individuals,	
  non-­‐iden1fiable	
  accounts

      Source:	
  www.twiJer.com,	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis
                                                                                                                                                                                         11

Friday, January 29, 2010
Service	
  providers,	
  journalists,	
  bloggers	
  and	
  
        advocates	
  make	
  up	
  57%	
  of	
  pharma	
  following

                                   !"#$%&'()'*+,-%&'.//("0*1'23455')(66(+%&17')(66(+,08'*(9'4'9:.&#.'.//("0*1'
                                                          '304$)5&'6$/078/9$:--./012;$



         ,--./012$                             !"#$                                                   !%#$                                   ""#$             "&#$           '#$       (#$




                      &#$                             )&#$                             *&#$                             %&#$                             +&#$                               "&&#$

                         <1=9>$         ?9>@7-9$A>.@7B9>$            C./>0:D721EFD.GG9>2$             ,B@.-:-H$           IJKE?1:L9=.DB9>2$              ?-790M212E,-:B9N7:$




      Note:	
  Analysis	
  based	
  on	
  19%	
  accounts	
  with	
  >500	
  followers	
  that	
  follow	
  at	
  least	
  one	
  of	
  the	
  5	
  pharma	
  accounts	
  listed	
  above
      Source:	
  www.twiJer.com,	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis
                                                                                                                                                                        12

Friday, January 29, 2010
Service	
  providers	
  and	
  Journalist/bloggers	
  also	
  follow	
  most	
  of	
  the	
  pharma	
  
         accounts	
  with	
  an	
  overlap	
  of	
  36%	
  and	
  41%	
  respec1vely




                   Service	
  providers
                   Journalist/bloggers

             Source:	
  www.twiJer.com,	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis            13

Friday, January 29, 2010
Boehringer	
  counts	
  most	
  journalists	
  and	
  bloggers	
  
     amongst	
  its	
  followers,	
  while	
  JNJ	
  porholio	
  is	
  more	
  diverse
                         !"#$%&'()'*+,-%&')(..(+%&/'01233')(..(+%&/4'5%&'567&#7'788("9*/'$:'/*7;%6(.<%&'/%=#%9*'                                                                              Number followers
                                                           F6G$&H)&($:CC.I3J<K$                                                                                                                   (>500)

          D9/1:4/E$                          &'#$                                             &+#$                               ''#$                  ')#$               %#$     *#$          Unique 2,079*

       B.C0/@7.8$                         !%#$                                         &*#$                              '&#$                   ''#$                *#$         "#$                   506

       =>?/1@3/A<$                        !%#$                                            ('#$                                    '!#$                  ,#$           %#$        +#$                  580

            6.9:1;<$                      !%#$                                            ()#$                                    '(#$                  %#$         (#$         ,#$                   535

          5657.88$                         !"#$                                               (!#$                                       ''#$                 "#$          +#$    (#$                 544

        -./01234/1$                       !"#$                                         &(#$                               '*#$                   ')#$                "#$         +#$                  869

                        )#$                         !)#$                        ()#$                         +)#$                               ")#$                                  '))#$
                                                                                                                                                                                               Total 3,074
                    LJ0/1$       M/192C/$N1.92O/1$          5.I13:P2<JQRP.44/1<$          DO9.C:CS$         T7=QMJ:U/0.PO/1<$               MC2/3;<J<QDC:O/82:$



      *	
  Excluding	
  overlap	
  of	
  32%	
  
      Note:	
  Analysis	
  based	
  on	
  19%	
  accounts	
  with	
  >500	
  followers	
  that	
  follow	
  at	
  least	
  one	
  of	
  the	
  5	
  pharma	
  accounts	
  listed	
  above


     Source:	
  www.twiJer.com,	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis
                                                                                                                                                                                        14

Friday, January 29, 2010
Novar1s	
  high	
  overlap	
  with	
  others,	
  Boehringer	
  followed	
  by	
  many	
  
         journalists,	
  bloggers	
  and	
  advocates	
  alone.




                   Advocates
                   Journalist/bloggers

              Source:	
  www.twiJer.com,	
  Dec	
  31st	
  2009;	
  whdotpharma	
  analysis
                                                                                              15

Friday, January 29, 2010

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20100128 Pharma Twittersphere Part Ii

  • 1. Visualize the pharma twittersphere Friday, January 29, 2010
  • 2. Over  past  18  month  big  pharma  set  up  a   presence  on  twiJer Start  of  twiJer  ac1vi1es 2008 2009 2010 @Boehringer @AstraZenecaUS @JNJComm @Amgen @Pfizernews @Novar1s @Roche_com @genentechnews @AstraZeneca @GSKUS Whydot twitter analysis Source:  www.twiJer.com,  July  13th  and  Dec  31st  2009;  whdotpharma  analysis 2 Friday, January 29, 2010
  • 3. Pfizer  leads  in  terms  of  followers  despite  late  start #  of  Followers  2  699 1  313 Avg  Dec  09 Avg  Jul  09 Source:  www.twiJer.com,  July  13th  and  Dec  31st  2009;  whdotpharma  analysis 3 Friday, January 29, 2010
  • 4. Great  divide  on  following  policy  amongst  pharma #  of  Following  600 392 Avg  Dec  09 Avg  Jul  09 Source:  www.twiJer.com,  July  13th  and  Dec  31st  2009;  whdotpharma  analysis 4 Friday, January 29, 2010
  • 5. Difference  in  updates  =  different  degrees  of  engagement? #  of  Updates  255 119 Avg  Dec  09 Avg  Jul  09 Source:  www.twiJer.com,  July  13th  and  Dec  31st  2009;  whdotpharma  analysis 5 Friday, January 29, 2010
  • 6. Boehringer  &  JNJ  lead  in  terms  of  engagement #  of  Following Average  following:  392 Average  Updates:  119 #  of  Updates Bubble  size  =  #  of  followers Source:  www.twiJer.com,  July  13th  and  Dec  31st  2009;  whdotpharma  analysis Friday, January 29, 2010
  • 7. Boehringer  &  JNJ  lead  in  terms  of  engagement #  of  Following The twitter engagement quardrant: above average followers, following and updates! Average  following:  392 Average  Updates:  119 #  of  Updates Bubble  size  =  #  of  followers Source:  www.twiJer.com,  July  13th  and  Dec  31st  2009;  whdotpharma  analysis Friday, January 29, 2010
  • 8. ...  Roche  &  AstraZeneca  moving  into  the  “engagement“  quadrant #  of  Following @Pfizer_news Avrg  following:  600 @genentechnews Avrg  Updates:  255 #  of  Updates Avrg  Bubble  size  =  #  of  followers Source:  www.twiJer.com,  July  13th  and  Dec  31st  2009;  whdotpharma  analysis Friday, January 29, 2010
  • 9. 19%  of  pharma  followers,  or  3,034  twiJer  accounts  have   more  than  500  followers. % >500 followers 15% 14% 26% 20% 20% Avrg 19% Number of followers that are followed by Source:  www.twiJer.com,  Dec  31st  2009;  whdotpharma  analysis 8 Friday, January 29, 2010
  • 10. 32%  of  accounts  follow  more  than  1  pharma  account !"#$%&'($)*$&+"%%",-).&/0122&+"%%",-).3& &4&5256&$77"89#.&& :77"89#.&+"%%",;9<&*")-&#($9&=&$77"89#& 45>?&"@-)%$'& = 2,079  unique  twiJer  accounts Note:  Analysis  based  on  19%  accounts  with  >500  followers  that  follow  at  least  one  of  the  5  pharma  accounts  listed  above Source:  www.twiJer.com,  Dec  31st  2009;  whdotpharma  analysis 9 Friday, January 29, 2010
  • 11. Boehringer  &  JNJ  :  number  of  followers  with  >  2000  followers   2000-­‐  5000  followers >  5000  followers Source:  www.twiJer.com,  Dec  31st  2009;  whdotpharma  analysis 10 Friday, January 29, 2010
  • 12. Segmented  2,079  unique  pharma  followers  into  6  segments Service  providers:          Consul1ng  services,  agencies,  CROs,  pharma  vendors,  etc. Journalist/bloggers:  Trade,  industry  and  health  publica1ons,            journalists,  financial  analysts,  healthcare  bloggers  etc. Advocacy:                                      Pa1ent  advocacy,  cause/awareness  advocacy  etc. HCP/Stakeholders:        Physicians,  nurses,  regulators,  insurance  etc. Science/academia:        Scien1sts,  scien1fic  publica1ons,  faculty  etc. Other:                                                      Other  pharma  companies,  pharma  employees,            health  websites,  travel  vendors,  real  estate  agents,  other                vendors  individuals,  non-­‐iden1fiable  accounts Source:  www.twiJer.com,  Dec  31st  2009;  whdotpharma  analysis 11 Friday, January 29, 2010
  • 13. Service  providers,  journalists,  bloggers  and   advocates  make  up  57%  of  pharma  following !"#$%&'()'*+,-%&'.//("0*1'23455')(66(+%&17')(66(+,08'*(9'4'9:.&#.'.//("0*1' '304$)5&'6$/078/9$:--./012;$ ,--./012$ !"#$ !%#$ ""#$ "&#$ '#$ (#$ &#$ )&#$ *&#$ %&#$ +&#$ "&&#$ <1=9>$ ?9>@7-9$A>.@7B9>$ C./>0:D721EFD.GG9>2$ ,B@.-:-H$ IJKE?1:L9=.DB9>2$ ?-790M212E,-:B9N7:$ Note:  Analysis  based  on  19%  accounts  with  >500  followers  that  follow  at  least  one  of  the  5  pharma  accounts  listed  above Source:  www.twiJer.com,  Dec  31st  2009;  whdotpharma  analysis 12 Friday, January 29, 2010
  • 14. Service  providers  and  Journalist/bloggers  also  follow  most  of  the  pharma   accounts  with  an  overlap  of  36%  and  41%  respec1vely Service  providers Journalist/bloggers Source:  www.twiJer.com,  Dec  31st  2009;  whdotpharma  analysis 13 Friday, January 29, 2010
  • 15. Boehringer  counts  most  journalists  and  bloggers   amongst  its  followers,  while  JNJ  porholio  is  more  diverse !"#$%&'()'*+,-%&')(..(+%&/'01233')(..(+%&/4'5%&'567&#7'788("9*/'$:'/*7;%6(.<%&'/%=#%9*' Number followers F6G$&H)&($:CC.I3J<K$ (>500) D9/1:4/E$ &'#$ &+#$ ''#$ ')#$ %#$ *#$ Unique 2,079* B.C0/@7.8$ !%#$ &*#$ '&#$ ''#$ *#$ "#$ 506 =>?/1@3/A<$ !%#$ ('#$ '!#$ ,#$ %#$ +#$ 580 6.9:1;<$ !%#$ ()#$ '(#$ %#$ (#$ ,#$ 535 5657.88$ !"#$ (!#$ ''#$ "#$ +#$ (#$ 544 -./01234/1$ !"#$ &(#$ '*#$ ')#$ "#$ +#$ 869 )#$ !)#$ ()#$ +)#$ ")#$ '))#$ Total 3,074 LJ0/1$ M/192C/$N1.92O/1$ 5.I13:P2<JQRP.44/1<$ DO9.C:CS$ T7=QMJ:U/0.PO/1<$ MC2/3;<J<QDC:O/82:$ *  Excluding  overlap  of  32%   Note:  Analysis  based  on  19%  accounts  with  >500  followers  that  follow  at  least  one  of  the  5  pharma  accounts  listed  above Source:  www.twiJer.com,  Dec  31st  2009;  whdotpharma  analysis 14 Friday, January 29, 2010
  • 16. Novar1s  high  overlap  with  others,  Boehringer  followed  by  many   journalists,  bloggers  and  advocates  alone. Advocates Journalist/bloggers Source:  www.twiJer.com,  Dec  31st  2009;  whdotpharma  analysis 15 Friday, January 29, 2010