2. QUESTION 1.
What is Communication and
Information Management?

3. ANSWER 1.
Communication in an organization or for a
network is formal and informal exchange of
ideas and information, which is required for
there everyday processes. Information
Management System is a system in which all
the relevant resources & knowledge is stored,
available for use and is accessible by the
members.

4. QUESTION 2.
Why Internal Communication and
Information Management structure
need to evolve?

12. ANSWER 1.
We are Growing!
Our Processes needs to be developed
in smarter ways and delivered
efficiently.

13. Internal
communication has to
have a structure which is
inclusive of all the
members. Making the
process delivery and
knowledge acquisition
efficient.

14. QUESTION 3.
How will we take Information
Management and Internal
Communication forward?

15. Policy guidelines for Information
management and internal
communication,
AIESEC Delhi University.

16. Focus areas &
operational overview
-Information Manager
(Local Committee)

17. Knowledge Internal
Management Comm.
Operational IT, Design and
Information Content
Management Development

18. • IM is responsible for Design and management of
internal communications channels
• To admin the organizational climate & culture
management.
• To admin and support all IT resources in our local
entity. Also to develop new IT tools with support of MC
VP IM.
• To raise the needed information for the Knowledge
Management project to assure the sustainability of
knowledge and proficiency of our local entity.
• To resolve all issues about accessibility and other
problems of MyAIESEC.net platform in our local entity.

19. Focus areas &
operational overview
-Information Manager
(Portfolio Specific)

20. • Implementation and Assistance for Design and management of
internal communications channels
• To ensure proper usage of Information channels and tools in
your respective portfolios.
• To support all IT resources in your portfolio.
• Maintaining the basic tool for your portfolio, admin your
portfolio wiki and assist in managing the Virtual Learning
Center Wiki.
• Uploading all relevant information on the platform.
• Ensuring the communication channels are accessible and are
accessed by your membership.
• To assist and support the IM team for your LC in all IM
projects, development and updating of all available IM
resources to the IM LC.

21. IM tools &
related Areas

22. Tool Purpose Profile Responsibility/Job
News Communication at the LCP, EB, IM Team leader Ensuring that all the formal
level of LC and information is delivered to
Departments the membership on time.
Conversations Formal and informal Membership This tool is more of assistance
communication, virtual where AIESECers can connect
spaces for discussions beyond the formal lines of
and sharing. communication, aid to IR.
Networks Information sharing Membership Developing networks for
and IR between entities smart process delivery,
globally. nationalized projects,
matching and GEPs.

23. Wikis Sustainability in LCP, VPs Team leaders Ensuring all the relevant
Knowledge information, resources and
Management, Process case practices, minutes of the
Efficiency for meetings, conference and
operations. meeting outputs are updated
on myaiesec.net.
Files Primary data storage Membership Uploading files on .net and
and retrieval. assigning scope so that
information is accessible. to
membership
Groups Establishing contact Membership Ensuring that contact groups
groups with right target are created for efficient and
audience within effective operations and
network. process delivery.
.net email Operational Membership Ensuring that the channel is
Communication. leveraged to its potential.

24. Measure of Success - IM LC
• Policy Guidelines driven down to the LC members
• Educating LC members for use of MyAIESEC.net,
IM tools, KM, internal communication and
policies.
• KM - Number of files, wikis, teams on
MyAIESEC.net
• Internal Communication – local Newsletter,
usage of aiesec.net email
• Number of TMP/TLP on platform Vs. Real
TMP/TLP

25. Measure of Success – IM (Portfolio Specific)
• Policy Guidelines driven down to membership
• Bi weekly update of portfolio wikis.
• Bi weekly update of “news" for the respective
departments.
• Number of files uploaded on MyAIESEC.net
• Establishing and enabling file directory on
MyAIESEC.net

26. Plan of Action.
• Learn and understand how to use MyAIESEC.net
• Change your aiesec.net primary email to a functional email
account.
• Establish terminology for your wiki and file names, tags,
email labels (these are very crucial to retrieve information
on MyAIESEC.net )
• Integrate the platform in everyday operations.
• Create Team wikis for VPs and Team Leaders. Including vital
links to all external forums.
• Upload files and create groups for process delivery.
• Understand and rely on Virtual Learning Center for any
information and knowledge resources.

27. God lies in Details.
• Structure your Content, last thing that we
would like to see is badly put information.
• Make it look presentable, its value added plus
looks more professional.
• Follow visual branding guidelines. Use
descriptor and other visuals very carefully.
• Terminology is very important, naming and
tagging is also very crucial for data retrieval