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Interpersonel awareness and feedback process

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it includes johari window model and feedback process.. by Sanjeev verma and Binay pandey from Kurukshetra university campus....

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Interpersonel awareness and feedback process

  1. 1. INTER-PERSONEL AWARENESS & FEEDBACK PROCESS Presented By BINAY & SANJEEV
  2. 2. Definition <ul><li>Interpersonal awareness is the process of being aware of one’s true intrinsic qualities like behaviors, attitude, perception, skills, experience etc. by himself/herself or by the other members of the group. </li></ul>
  3. 3. <ul><li>A Johari window is a psychological tool created by Joseph Luft and Harry Ingham in 1955 in the United States. </li></ul>
  4. 4. It was developed while researching group dynamics. Today the JW model is especially relevant because of the modern emphasis on soft skills, behavior, empathy, cooperation, inter-group development and interpersonal development . Interestingly, Luft and Ingham called their Johari Window model 'Johari' after combining their first names, Joseph and Harry .
  5. 5. The Johari Window Concept and communication model helps improve understanding between individuals within a team or in a group setting. It can be used to improve a group's relationship with other groups.
  6. 7. Arena . What is known by the person about him/herself and also known by others. Open area, open self, free area, free self or the arena Examples: your name, the color of your hair, the fact you own a dog.
  7. 8. Blind Spot . What is unknown by the person about him/herself but what others know. It is also called blind area, blind self. Examples: your own manners, the feelings of other persons about you.
  8. 9. Facade . What the person knows about him/herself that others do not know. It is called hidden area, hidden self, avoided area, avoided self. Such as: your secrets, your hopes, desires, what you like and what you dislike.
  9. 10. The Unknown . Traits unknown by the person about him/herself and also unknown by others. It is also called unknown area & unknown self. The unknown also has potential to influence the rest of the JW.
  10. 11. <ul><li>Applications </li></ul><ul><li>Generally used for teaching and understanding: </li></ul><ul><li>How individuals communicate with themselves and with others. </li></ul><ul><li>How individuals present themselves to themselves and to others. </li></ul><ul><li>How individuals perceive their place in the world . </li></ul>
  11. 12. WHAT IS FEEDBACK? “ THE PROCESS BY WHICH THE INFORMATION ABOUT THE RESULTS OF AN ACTION IS COMMUNICATED TO THE SOURCE OF THE ACTION”
  12. 15. Strategies for making feedback effective <ul><li>Giving feedback </li></ul><ul><li>Descriptive feedback </li></ul><ul><li>behavioral Vs personal feedback </li></ul><ul><li>Giving facts </li></ul><ul><li>Reinforcing positive new behavior </li></ul><ul><li>Suggestive </li></ul><ul><li>Continuity </li></ul><ul><li>Positive intention </li></ul><ul><li>Targeting modifiable behavior </li></ul><ul><li>Timeliness </li></ul>
  13. 16. Receiving feedback <ul><li>Denial verses owning </li></ul><ul><li>Rationalization vs self analysis </li></ul><ul><li>Projection vs empathy </li></ul><ul><li>Displacement vs exploration </li></ul><ul><li>Quick acceptance vs data collection </li></ul><ul><li>Withdrawal vs expressing feelings </li></ul><ul><li>Aggression vs help seeking </li></ul><ul><li>Humor vs concern </li></ul><ul><li>competition with the authority vs listening </li></ul><ul><li>Cynicism vs positive critical attitude </li></ul><ul><li>Intellectualization vs sharing concern </li></ul><ul><li>Generalization vs experimentation </li></ul><ul><li>Pairing vs relating to group </li></ul>
  14. 17. Function of feedback <ul><li>Giving feedback </li></ul><ul><li>Provides verifiable data about behavior. </li></ul><ul><li>Encourages colleting data from several sources. </li></ul><ul><li>Suggests alternatives to be considered. </li></ul><ul><li>Improves interpersonal communication. </li></ul><ul><li>Establishes culture of openness. </li></ul><ul><li>Promotes interpersonal trust. </li></ul><ul><li>Facilities autonomy. </li></ul><ul><li>Receiving feedback </li></ul><ul><li>Helps in processing behavioral data. </li></ul><ul><li>Increases self awareness. </li></ul><ul><li>Increases sensitivity in picking up clues. </li></ul><ul><li>Encourages experimenting with new behavior. </li></ul><ul><li>Helps in building up an integrated self. </li></ul><ul><li>Encourages openness. </li></ul><ul><li>Develops mutuality. </li></ul>
  15. 18. Behavioral types in dealing with feedback <ul><li>Defensive behaviour </li></ul><ul><li>Denial </li></ul><ul><li>Rationalization </li></ul><ul><li>Projection </li></ul><ul><li>Displacement </li></ul><ul><li>Quick acceptance </li></ul><ul><li>Withdrawal </li></ul><ul><li>Aggression with authority </li></ul><ul><li>Humour </li></ul><ul><li>Competition with authority </li></ul><ul><li>Cynicism </li></ul><ul><li>Intellectualization </li></ul><ul><li>Generalization </li></ul><ul><li>pairing </li></ul><ul><li>Confronting behaviour </li></ul><ul><li>Owning </li></ul><ul><li>Self analysis </li></ul><ul><li>Empathy </li></ul><ul><li>Exploration </li></ul><ul><li>Data collection </li></ul><ul><li>Expressing feelings </li></ul><ul><li>Seeking help </li></ul><ul><li>Concern </li></ul><ul><li>Listening </li></ul><ul><li>Positive critical attitude </li></ul><ul><li>Sharing concern </li></ul><ul><li>Experimenting </li></ul><ul><li>Relating to group </li></ul>
  16. 19. THANK YOU ANY QUERIES???

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