10. âŠTO ANSWER THESE QUESTIONS
âą Who is the customer?
âą What is the customer problem or opportunity?
âą What is the most important customer benefit?
âą How do you know what customers need?
âą What does the customer experience look like?
14. Curiousity
âą Innovators ask a myriad of questions.
They donât lose their natural curiosity.
âą Preschool children ask nearly a
hundred questions a day. As we grow
older, though, most of us ask only 10
questions a day!
Source: Creatorâs Code