A key to make your business thrive lies in the art of delegation. Delegating tasks is an important measure for a leader's effectiveness. With successful delegation, you will have more time to focus on bigger matters on hand, a more engaged and productive workforce and an increased peace with your job. Helping leaders and managers to understand the nuances of management and to become effective delegators.
Auraa Image Management and Consulting specializes in facilitating leaders and managers in learning the process of effective delegation.
If you believe your organization has the potential to deliver more with the current resources, it is time to learn the art of delegation. Connect with us to learn more.
Contact: +91 9958934766 / +91 7830222285
Email: samira@auraaimage.com / nayanika@auraaimage.com
Website: https://auraaimage.com / https://samiragupta.com/
#ArtOfDelegation #Delegation #LeadershipSkill #EffectiveLeader #SamiraGupta #ManagementSkill
2. What is Delegation?
It is a process of assigning a task or responsibility or
giving authority to someone else (generally a manager to
a subordinate) to carry out specific business activities.
2
3. 3
The first rule to management is
Delegation. Don’t try and do everything
by yourself because you can’t.
- Anthea Turner
4. 4
Why is Delegation
important for Leaders?
Increases Employees’
Accountability towards Business
Boosts Organizational Growth
Leaders get time to focus on
other bigger tasks
Empowers and Develops
Employees
Develops team spirit and
maintains Harmony
Improved task prioritization &
speedy task completion
Improves work Efficiency
Allows management to develop
new expertise and competencies
Saves time to complete a task
Trains and prepares employees
to grow in their career.
5. 5
According to a statistic from the late London Business School professor John
Hunt, about 30% of managers think they can delegate effectively, and only
33% of them are regarded as effective delegators by their team.
Did you Know?
53 percent of business owners believe that they can grow their business by
more than 20 percent if they delegate 10 percent of their workload to
someone else.
7. 7
Stages of
Delegation
Decide what to
Delegate
Define desired
outcome
Provide
resources and
authority
Establish a
communication
channel
Allow for failure
and be patient
Feedback and
Credit
Source: Harvard Business School Online
8. 8
1. Decide what to Delegate
Not every task can be delegated. For example tasks of
conducting interview for new recruits, performance appraisal
should be handled by you. Tasks that are of routine nature
that do not require your monitoring can be delegated to
someone who shows potential and willingness.
9. 9
2. Define desired Outcome
Along with assigning the task, you should assign them the
timeline and metrics to measure their performance. You
need to communicate well the level of outcome desired
beforehand itself to avoid misunderstandings.
10. 10
3. Provide Resources and Authority
Providing sufficient time, authority and other required
resources will ensure successful completion of the task.
Micromanaging and constant monitoring may not derive
desired results. You may however take an overview and
provide feedback to bridge gaps if any.
11. 11
4. Establish a Communication
Channel
While not micromanaging, you need to establish a clear
communication channel for you to take an overview of the
task and provide feedback if required and also to address any
query or communication if the individual or team has for you.
12. 12
5. Allow for Failure and Be
Patient
If you feel no one else can do a better job than you and thus
cannot delegate, then this stage is for you. You need to
teach and empower others who work with you and are
capable of managing the tasks. Your employees may take
time and may do things differently, you need to allow them to
do it their way and be patient.
13. 13
6. Feedback and Credit
When you allow your employees to do the tasks their way after
establishing the desired outcome, you may end up noticing a
more efficient way of doing the same thing. Being open to
different ideas helps the team grow. In such instances giving
them credit boosts their morale. Also, wherever required you
can provide them with a feedback.
15. 15
1. Principle of Unity in Command
According to this principle the employee receives guidance
and direction from a single chain of command or a person to
ensure clarity and consistency.
16. 16
2. Principle of Delegation by
Result Expected
This principle allows the team members to use their creativity
and judgment to complete a task. Leaders and Managers
only focus on conveying the desired outcome not the details
and welcome creativity from the team. This approach
empowers the team members.
17. 17
3. Principle of Absolute
Responsibility
As per this this principle the complete responsibility of a task
is fully assigned to the individual or the team and they are
made fully accountable for the assigned work. This provides
them a sense of ownership which empowers them and leads
to an increased job satisfaction
18. 18
4. Authority Level Principle
This principle focusses on providing tasks as per the level of
authority and responsibility of the team member. Leaders and
managers should ensure if the team has the necessary
skillset and resources to complete the task.
19. 19
Questions to ask yourself to be
an Effective Delegator
Who can be assigned the task based on their competence and
preparedness?
Does the employee have the knowledge and skills and time on hand
to execute?
When should I delegate the task?
To promote team growth and improve their skillset. When the task
can be managed by others and to complete work on time.
When should I never delegate the tasks?
Tasks where your presence is needed. Never delegate if you want
to shirk responsibility.
20. 20
Questions to ask yourself to be
an Effective Delegator
Why do I need to delegate? To complete the task on
time with efficiency.
What could be the barriers of delegating? Delay and
inefficiency in work. Take note of the possibilities and
plan for overcoming them.
How to Delegate? Align people with the directions to
complete tasks and monitor.
How to not delegate? Vague Instructions, no timeline
and no communication during the completion of the task
will make the task suffer.
21. 21
Are you afraid to Delegate?
Do you think that no one can work better than you?
Try the 70% Rule
20%
70%
10%
START
TOGETHER
DELEGATE
TO
INDIVIDUALS
OR
TEAM
FINISH
TOGETHER
Solve 30% Together
Source: Cooper, T. (2015). Delegation: The 30% solution. Paper presented at PMI® Global
Congress 2015—EMEA, London, England. Newtown Square, PA: Project Management Institute.
23. 23
Benefits of Delegation
Improved Team Morale
Increased productivity
Gets more work done
Allows manager to
focus on bigger tasks
Boosts Employee and
Skill Development
Saves Time and
Reduces Workload
Establishes culture of
Trust and Increases
Team Flexibility
Identifies and grooms a
Successor
25. 25
1. A marketing manager delegates the task of planning an upcoming campaign to a team of
specialists from different departments, such as graphic designers, copywriters, and social media
experts. The manager clearly communicates the goals and target audience for the campaign, but
allows each team member to use their expertise to come up with innovative ideas. The result is a
highly successful campaign that engages customers and generates a significant increase in sales.
2. A project manager delegates the task of overseeing a complex project to a team of project
coordinators. The manager provides a detailed project plan and clearly defines the roles and
responsibilities of each team member. The project coordinators work collaboratively to execute the
plan, keeping the project on track and within budget. The manager provides regular feedback and
guidance, but ultimately trusts the team to deliver a successful outcome.
3. A sales manager delegates the task of preparing sales reports to a junior team member who is
highly skilled in data analysis. The manager provides clear guidelines and deadlines, but also
gives the team member the freedom to use their creativity and initiative to present the data in an
insightful way. The team member delivers a report that exceeds expectations, and the manager
recognizes their contribution to the team’s success.
Examples on How you can
Successfully Delegate
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