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There are several theories which explain the organization
and its structure .Classical organization theory includes the
scientific management approach, Weber's bureaucratic
approach, and administrative theory.
Organization theories
CLASSICAL ORGANIZATION THEORY
· Scientific Management approach
· Weber's Bureaucratic approach
· Administrative theory.
NEOCLASSICAL THEORY
MODERN ORGANIZATION THEORY
· Systems approach
· Socio-technical approach
· Contingency or Situational approach
 The scientific management approach is based on the
 concept of planning of work to achieve efficiency,
 standardization, specialization and simplification. The
 approach to increased productivity is through mutual trust
 between management and workers. Taylor (1947)
 proposed four principles of scientific management:
 Taylor's principles of scientific management
 · Science, not rule-of-thumb;
 · Scientific selection of the worker
 · Management and labour cooperation rather than conflict
 · Scientific training of workers
 Weber's bureaucratic approach considers the
 organization as a part of broader society. The organization
 is based on the principles of:
 · structure;
 · specialization;
 · predictability and stability;
 · rationality; and
 · democracy.
Observe that this approach is considered rigid, impersonal,
 self-perpetuating and empire building.
 Administrative theory was propounded by Henry Fayol
  and is based on several principles of management. In
  addition, management was considered as a set of planning,
  organizing, training, commanding and coordinating
  functions.
 Fayol's principles of management: Administrative
  theory
 Division of work (specialization)
  · Authority and responsibility
  · Discipline
  · Unity of command
  · Unity of direction
  · Subordination of individual interest
  · Remuneration of personnel
  · Centralization
  · Scalar chain
  · Order
  · Equity
  · Stability of tenure of personnel
  · Initiative
  · Esprit de corps
  · The concept of line and staff
  · Committees
  · Functions of management
  - planning
  - organizing
  - training
  - commanding
  - coordinating
 Neoclassical theory emphasizes individual or group
  behaviour and human relations in determining
  productivity. The main features of the neoclassical
  approach are individual, work group and participatory
  management.
 Principles of the neoclassical approach
 INDIVIDUAL
  WORK GROUP
  PARTICIPATIVE MANAGEMENT
 Modern theories are based on the concept that the
  organization is an adaptive system which has to adjust to
  changes in its environment. Discuss the important
  characteristics of the modern approach to organizations.
  Modern theories include the systems approach, the socio-
  technical approach, and the contingency or situational
  approach.
 Characteristics of modern approaches to the organization
 Systems viewpoint
 Dynamic process of interaction
 Multilevelled and multidimensional
 Multimotivated
 Probabilistic
 Multidisciplinary
 Descriptive
 Multivariable
 Adaptive
 The systems approach considers the organization as a system
  composed of a set of inter-related - and thus mutually
  dependent - sub-systems. Thus the organization consists of
  components, linking processes and goals .
 Modern approaches to organization: The systems approach
 COMPONENTS
 · The individual
  · The formal and informal organization
  · Patterns of behaviour
  · Role perception
  The physical environment
 LINKING PROCESSES
 Communication
 Balance
 Decision analysis


 GOALS OF ORGANIZATION
 Growth
 Stability
 Interaction
 The socio-technical approach considers the organization
  as composed of a social system, technical system and its
  environment. These interact among themselves and it is
  necessary to balance them appropriately for effective
  functioning of the organization.
 The contingency or situational approach recognizes that
  organizational systems are inter-related with their
  environment and that different environments require
  different organizational relationships for effective working
  of the organization.
 Ask participants whether they consider the research
  organization as a social system. Since scientists constitute
  the core resource in a research organization, their growth
  is as important as the growth of the organization. A social
  organization is characterized by complexity, degrees of
  inter-dependence between sub-systems, openness, balance
  and multiplicity of purposes, functions and objectives..
 The research organization as a social system
           Characteristics of the research organization



                         Complexity
          Degree of inter-dependence between sub-systems
               Openness of the social organization
                Balance in the social organization
        Multiplicity of purposes, functions and objectives
 Now move to goal setting in an organization. Ask participants
  "Why should goals be set?" Goals are set to increase performance
  and provide control. How goal setting improves performance.
  How are goals set?

 The importance of goal settings
 Clarified what people have to do
 Identifies problems and facilitates solution
 Reduces ambiguity in work
 Establishes a relationship between work and organizational
  achievements
 Assists individuals to allocate time, efforts and personal resources
 Provides a sense of accomplishment and contentmen
 Provide control over the people in the organization
 Measures performance
 Following management by objectives, the process of goal
 setting involves five steps. First, the overall objectives of
 the organization are set and then an action plan is evolved.
 The second step is to prepare members in the organization
 for successful implementation of the action plan.
 Individual goals are set in the third step. Periodic appraisal
 and feedback is the fourth step, to ensure smooth
 implementation of the action plan. Finally, an appraisal of
 performance by results takes place.
 The process of goal setting (management by objectives)
1.Setting overall organizational objectives and action plan
  · identifying key result areas
  · identifying measures of performance
  · stating objectives
  · agreement on objectives and goals
2. Develop the organization
3. Set individual objectives
4. Periodic appraisal and feedback
5. Appraisal by results
 Now discuss the concept of integration and coordination in the
  organization. These are controlling mechanisms for smooth functioning
  of the organization. Organizational differentiation is the unbundling
  and re-arranging of the activities. Integration is re-grouping and re-
  linking them. The need for integration arises in the face of
  environmental complexity, diversity and change. Some of the
  important reasons which necessitate integration.

 The need for integration
 Environmental complexity, diversity and change
 Increase in structural dimensions
 Specialization
 Across various specialized units - each pursuing individual objectives -
  to ensure that organizational goals are being pursued
 Conflict resolution
 Better performance and productivity
 How is integration achieved? Obviously, the structure of
  the organization should facilitate proper coordination and
  integration of different specialized units. What could
  happen were the organizational structure not proper?
  Integration is achieved through vertical coordination along
  the hierarchy, decision making levels, and span of control .
  There are several methods to improve integration. These
  include rules and procedures and professional training.
 Methods of integration
 COORDINATING VERTICALLY THROUGH THE
  HIERARCHY
 DETERMINING THE DECISION MAKING LEVEL
 DECIDING THE SPAN OF CONTROL
 Next discuss the process in the organization, which
  involves the concept of power, decision making and
  communication. Power refers to the ability to get an
  individual or group to do something or to change in some
  way. Power could emanate from position, economic status,
  knowledge, performance, personality, physical or
  ideological traits. Observe that power is one of the
  strongest motives, and affects setting of objectives and
  availability of resources in an organization. Next discuss
  the concept, and the various types of organization-based
  power .
 Organization-based power
 REWARD POWER
 COERCIVE POWER
 EXPERT POWER
 CHARISMATIC POWER
 Communication is another important process in the
 organization and is a key mechanism for achieving
 integration and coordination of the activities of
 specialized units at different levels in the organization.
 Communication can be horizontal, downward or
 upward .
Communication in the organization


           UPWARD

         HORIZONTAL

         DOWNWARD
 Finally, discuss decision making in an organization. It
 begins with goal setting, identification and evaluation
 of alternatives and the choice of criteria. The
 important steps involved in decision making.
 The process of decision making

            SETTING ORGANIZATIONAL GOALS

          ESTABLISHING PERFORMANCE CRITERIA

         CLASSIFYING AND DEFINING THE PROBLEM

     DEVELOPING CRITERIA FOR A SUCCESSFUL SOLUTION

               GENERATING ALTERNATIVES

          COMPARING ALTERNATIVES TO CRITERIA

               CHOOSING AN ALTERNATIVE

              IMPLEMENTING THE DECISION

     MONITORING THE DECISION AND GETTING FEEDBACK
 There are several models of decision making.
 Models of decision making
 Economic or Rational Choice model
 Incremental Bargaining method
 Simon's Bounded Rationality model
 Peters and Waterman's Well Managed model
 Quantitative techniques

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Organization theories

  • 1. There are several theories which explain the organization and its structure .Classical organization theory includes the scientific management approach, Weber's bureaucratic approach, and administrative theory. Organization theories CLASSICAL ORGANIZATION THEORY · Scientific Management approach · Weber's Bureaucratic approach · Administrative theory. NEOCLASSICAL THEORY MODERN ORGANIZATION THEORY · Systems approach · Socio-technical approach · Contingency or Situational approach
  • 2.  The scientific management approach is based on the concept of planning of work to achieve efficiency, standardization, specialization and simplification. The approach to increased productivity is through mutual trust between management and workers. Taylor (1947) proposed four principles of scientific management:
  • 3.  Taylor's principles of scientific management · Science, not rule-of-thumb; · Scientific selection of the worker · Management and labour cooperation rather than conflict · Scientific training of workers
  • 4.  Weber's bureaucratic approach considers the organization as a part of broader society. The organization is based on the principles of: · structure; · specialization; · predictability and stability; · rationality; and · democracy. Observe that this approach is considered rigid, impersonal, self-perpetuating and empire building.
  • 5.  Administrative theory was propounded by Henry Fayol and is based on several principles of management. In addition, management was considered as a set of planning, organizing, training, commanding and coordinating functions.  Fayol's principles of management: Administrative theory
  • 6.  Division of work (specialization) · Authority and responsibility · Discipline · Unity of command · Unity of direction · Subordination of individual interest · Remuneration of personnel · Centralization · Scalar chain · Order · Equity · Stability of tenure of personnel · Initiative · Esprit de corps · The concept of line and staff · Committees · Functions of management - planning - organizing - training - commanding - coordinating
  • 7.  Neoclassical theory emphasizes individual or group behaviour and human relations in determining productivity. The main features of the neoclassical approach are individual, work group and participatory management.  Principles of the neoclassical approach  INDIVIDUAL WORK GROUP PARTICIPATIVE MANAGEMENT
  • 8.  Modern theories are based on the concept that the organization is an adaptive system which has to adjust to changes in its environment. Discuss the important characteristics of the modern approach to organizations. Modern theories include the systems approach, the socio- technical approach, and the contingency or situational approach.
  • 9.  Characteristics of modern approaches to the organization  Systems viewpoint  Dynamic process of interaction  Multilevelled and multidimensional  Multimotivated  Probabilistic  Multidisciplinary  Descriptive  Multivariable  Adaptive
  • 10.  The systems approach considers the organization as a system composed of a set of inter-related - and thus mutually dependent - sub-systems. Thus the organization consists of components, linking processes and goals .  Modern approaches to organization: The systems approach  COMPONENTS  · The individual · The formal and informal organization · Patterns of behaviour · Role perception The physical environment
  • 11.  LINKING PROCESSES  Communication  Balance  Decision analysis  GOALS OF ORGANIZATION  Growth  Stability  Interaction
  • 12.  The socio-technical approach considers the organization as composed of a social system, technical system and its environment. These interact among themselves and it is necessary to balance them appropriately for effective functioning of the organization.  The contingency or situational approach recognizes that organizational systems are inter-related with their environment and that different environments require different organizational relationships for effective working of the organization.
  • 13.  Ask participants whether they consider the research organization as a social system. Since scientists constitute the core resource in a research organization, their growth is as important as the growth of the organization. A social organization is characterized by complexity, degrees of inter-dependence between sub-systems, openness, balance and multiplicity of purposes, functions and objectives..
  • 14.  The research organization as a social system Characteristics of the research organization Complexity Degree of inter-dependence between sub-systems Openness of the social organization Balance in the social organization Multiplicity of purposes, functions and objectives
  • 15.  Now move to goal setting in an organization. Ask participants "Why should goals be set?" Goals are set to increase performance and provide control. How goal setting improves performance. How are goals set?  The importance of goal settings  Clarified what people have to do  Identifies problems and facilitates solution  Reduces ambiguity in work  Establishes a relationship between work and organizational achievements  Assists individuals to allocate time, efforts and personal resources  Provides a sense of accomplishment and contentmen  Provide control over the people in the organization  Measures performance
  • 16.  Following management by objectives, the process of goal setting involves five steps. First, the overall objectives of the organization are set and then an action plan is evolved. The second step is to prepare members in the organization for successful implementation of the action plan. Individual goals are set in the third step. Periodic appraisal and feedback is the fourth step, to ensure smooth implementation of the action plan. Finally, an appraisal of performance by results takes place.
  • 17.  The process of goal setting (management by objectives) 1.Setting overall organizational objectives and action plan · identifying key result areas · identifying measures of performance · stating objectives · agreement on objectives and goals 2. Develop the organization 3. Set individual objectives 4. Periodic appraisal and feedback 5. Appraisal by results
  • 18.  Now discuss the concept of integration and coordination in the organization. These are controlling mechanisms for smooth functioning of the organization. Organizational differentiation is the unbundling and re-arranging of the activities. Integration is re-grouping and re- linking them. The need for integration arises in the face of environmental complexity, diversity and change. Some of the important reasons which necessitate integration.  The need for integration  Environmental complexity, diversity and change  Increase in structural dimensions  Specialization  Across various specialized units - each pursuing individual objectives - to ensure that organizational goals are being pursued  Conflict resolution  Better performance and productivity
  • 19.  How is integration achieved? Obviously, the structure of the organization should facilitate proper coordination and integration of different specialized units. What could happen were the organizational structure not proper? Integration is achieved through vertical coordination along the hierarchy, decision making levels, and span of control . There are several methods to improve integration. These include rules and procedures and professional training.
  • 20.  Methods of integration  COORDINATING VERTICALLY THROUGH THE HIERARCHY  DETERMINING THE DECISION MAKING LEVEL  DECIDING THE SPAN OF CONTROL
  • 21.  Next discuss the process in the organization, which involves the concept of power, decision making and communication. Power refers to the ability to get an individual or group to do something or to change in some way. Power could emanate from position, economic status, knowledge, performance, personality, physical or ideological traits. Observe that power is one of the strongest motives, and affects setting of objectives and availability of resources in an organization. Next discuss the concept, and the various types of organization-based power .
  • 22.  Organization-based power  REWARD POWER  COERCIVE POWER  EXPERT POWER  CHARISMATIC POWER
  • 23.  Communication is another important process in the organization and is a key mechanism for achieving integration and coordination of the activities of specialized units at different levels in the organization. Communication can be horizontal, downward or upward .
  • 24. Communication in the organization UPWARD HORIZONTAL DOWNWARD
  • 25.  Finally, discuss decision making in an organization. It begins with goal setting, identification and evaluation of alternatives and the choice of criteria. The important steps involved in decision making.
  • 26.  The process of decision making SETTING ORGANIZATIONAL GOALS ESTABLISHING PERFORMANCE CRITERIA CLASSIFYING AND DEFINING THE PROBLEM DEVELOPING CRITERIA FOR A SUCCESSFUL SOLUTION GENERATING ALTERNATIVES COMPARING ALTERNATIVES TO CRITERIA CHOOSING AN ALTERNATIVE IMPLEMENTING THE DECISION MONITORING THE DECISION AND GETTING FEEDBACK
  • 27.  There are several models of decision making.  Models of decision making  Economic or Rational Choice model  Incremental Bargaining method  Simon's Bounded Rationality model  Peters and Waterman's Well Managed model  Quantitative techniques