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ezdravlje.me
Electronic services in the
health system of Montenegro
Podgorica, November 2023.
 Health Information System
 eZdravlje_a unique online platform
 eHealth_electronic services for patients
 Further development
ezdravlje.me
Integral information system of healthcare
IISZ:
 Health Insurance Fund
 Public institution pharmacy of Montenegro "Montefarm" (60)
 Health centers (18)
 General hospitals (7)
 Institute for Emergency Medical Assistance (19)
 Institute for Blood Transfusion of Montenegro
 Private dental clinics (192)
 Private pharmacies (171)
 Other private institutions (46)
 Special hospitals (3)
 Institute of Public Health
 Exchange system - shared resources
 eHealth platform
ezdravlje.me
Numbers_development
13 Information systems
 3000 computers
 5000 Users
 600 Location
 400 legal entities
Namjenska aplikacija za PA
eZdravlje
IS Fonda za zdravstveno osiguranje – osnovni poslovni informacioni sistem sa djelovima evidencija iz rada komisija
Izgradnja osnovnih informatičkih resursa za potrebe Fonda „Evidencija osiguranika i obveznika uplate doprinosa“
IS AU Montefarm – „Kontrola distribucije i upotrebe ljekova“
IS Fonda za zdravstveno osiguranje - „Migracija IS Fonda na on-line rad“
Pilot projekat IS PZZ - ''Informacioni sistem kao podrška reformi PZZ u 3 doma zdravlja''
IS PZZ – „Implementacija informatičke podrške reformi PZZ“
Podrška pilot projektu Svjetske Banke - “Izbor doktora u DZ Podgorica”
IS opštih bolnica - I faza
IS opštih bolnica - II faza
IS Privatnih stomatoloških ordinacija
IS Zavoda za hitnu medicinsku pomoć
IS Crnogorske agencije za ljekove i medicinska sredstva
Zdravstveno-statistički IS Instituta za javno zdravlje
IS Zavoda za transfuziju krvi – I faza
Podrška skrining programima
Podrška radu Zdravstvenog centra
bezbjednosnih snaga CG
Namjenska aplikacija za PZU
IS Zavoda za transfuziju krvi – II faza
ezdravlje.me
ISUIKS
NID – lična karta
ISSB
ISDS
IISZ
eHealth - Portal and mobile applications
ezdravlje.me
 318675 PINs downloaded
 17127689 visits to the Portal
 99547 downloaded Android apps.
 26973 downloaded iOS apps.
Approximately
620,000 citizens
10 electronic services
 eScheduling
 ePrescription
 eReport.lab
 ePharmacy
 eInsurance
 eOrdering
 eExercise of Rights
 eCOVID-19
 eEK
 eVaccinal Carton
ezdravlje.me
eScheduling 11815269
 eScheduling is a service for online scheduling of visits with selected doctors in health
centers (selected doctor for adults, selected doctor for women and selected doctor for
children). eScheduling allows online scheduling of a visit, as well as checking, canceling
or changing scheduled appointments.
ezdravlje.me
ePrescription 1587884
 ePrescription is an electronic service that enables patients to view prescribed and
executed prescriptions via the Internet with the use of advanced technologies and
devices (PC, SmartPhone, Tablet devices, etc.).
ezdravlje.me
eReport 4086599
 eReport_lab. is an electronic service that allows patients to view the results of
biochemical laboratory analyzes via the Internet, with the use of appropriate
applications and newer generation devices.
ezdravlje.me
ePharmacy 384617
 Through portals and mobile applications, insured persons receive precise
information in which pharmacies they can take the prescribed therapy.
ezdravlje.me
eInsurance 361914
 Insurance is an electronic service that enables citizens (insureds) to view the
status of their health insurance.
ezdravlje.me
eExercise of Rights 392410
 An electronic service designed to provide all policyholders of the Health
Insurance Fund with an overview of the documents on the realized right from
health insurance.
ezdravlje.me
eOrdering 799188
This service enables electronic ordering services:
 electronic prescriptions (therapy) for chronic patients
 reports for the calculation of salary compensation (remittances)
 certificates issued by selected doctors.
ezdravlje.me
eCOVID-19 2970476
 An electronic service developed during the COVID-19 pandemic, intended for
policyholders tested for the presence of the new coronavirus, and for the
purpose of receiving feedback on the test results.
ezdravlje.me
eEK 382436
electronic economic card
 eEK is an electronic service that allows policyholders to see the costs of exercising
their health insurance rights
ezdravlje.me
eVaccinalCarton 8814
 The vaccination record is an electronic service that enables citizens (insured
persons) to view the vaccination status for vaccines according to the mandatory
immunization calendar.
ezdravlje.me
Plans
eRecord
 A good basis and source of data in the IISZ (Episodes, Anamnesis, Allergies,
Medicines, Interventions, Procedures, Vaccines, Pain Treatment, Special Reports,
Instructions, Findings...)
 Possibility of upgrading and expansion.
Thank you for your attention
ezdravlje.me

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eZdravlje, by Vladimir Raickovic - SIGMA Webinars on service design and delivery in the WB.pdf

  • 1. ezdravlje.me Electronic services in the health system of Montenegro Podgorica, November 2023.
  • 2.  Health Information System  eZdravlje_a unique online platform  eHealth_electronic services for patients  Further development ezdravlje.me
  • 3. Integral information system of healthcare IISZ:  Health Insurance Fund  Public institution pharmacy of Montenegro "Montefarm" (60)  Health centers (18)  General hospitals (7)  Institute for Emergency Medical Assistance (19)  Institute for Blood Transfusion of Montenegro  Private dental clinics (192)  Private pharmacies (171)  Other private institutions (46)  Special hospitals (3)  Institute of Public Health  Exchange system - shared resources  eHealth platform ezdravlje.me
  • 4. Numbers_development 13 Information systems  3000 computers  5000 Users  600 Location  400 legal entities Namjenska aplikacija za PA eZdravlje IS Fonda za zdravstveno osiguranje – osnovni poslovni informacioni sistem sa djelovima evidencija iz rada komisija Izgradnja osnovnih informatičkih resursa za potrebe Fonda „Evidencija osiguranika i obveznika uplate doprinosa“ IS AU Montefarm – „Kontrola distribucije i upotrebe ljekova“ IS Fonda za zdravstveno osiguranje - „Migracija IS Fonda na on-line rad“ Pilot projekat IS PZZ - ''Informacioni sistem kao podrška reformi PZZ u 3 doma zdravlja'' IS PZZ – „Implementacija informatičke podrške reformi PZZ“ Podrška pilot projektu Svjetske Banke - “Izbor doktora u DZ Podgorica” IS opštih bolnica - I faza IS opštih bolnica - II faza IS Privatnih stomatoloških ordinacija IS Zavoda za hitnu medicinsku pomoć IS Crnogorske agencije za ljekove i medicinska sredstva Zdravstveno-statistički IS Instituta za javno zdravlje IS Zavoda za transfuziju krvi – I faza Podrška skrining programima Podrška radu Zdravstvenog centra bezbjednosnih snaga CG Namjenska aplikacija za PZU IS Zavoda za transfuziju krvi – II faza ezdravlje.me ISUIKS NID – lična karta ISSB ISDS IISZ
  • 5. eHealth - Portal and mobile applications ezdravlje.me  318675 PINs downloaded  17127689 visits to the Portal  99547 downloaded Android apps.  26973 downloaded iOS apps. Approximately 620,000 citizens
  • 6. 10 electronic services  eScheduling  ePrescription  eReport.lab  ePharmacy  eInsurance  eOrdering  eExercise of Rights  eCOVID-19  eEK  eVaccinal Carton ezdravlje.me
  • 7. eScheduling 11815269  eScheduling is a service for online scheduling of visits with selected doctors in health centers (selected doctor for adults, selected doctor for women and selected doctor for children). eScheduling allows online scheduling of a visit, as well as checking, canceling or changing scheduled appointments. ezdravlje.me
  • 8. ePrescription 1587884  ePrescription is an electronic service that enables patients to view prescribed and executed prescriptions via the Internet with the use of advanced technologies and devices (PC, SmartPhone, Tablet devices, etc.). ezdravlje.me
  • 9. eReport 4086599  eReport_lab. is an electronic service that allows patients to view the results of biochemical laboratory analyzes via the Internet, with the use of appropriate applications and newer generation devices. ezdravlje.me
  • 10. ePharmacy 384617  Through portals and mobile applications, insured persons receive precise information in which pharmacies they can take the prescribed therapy. ezdravlje.me
  • 11. eInsurance 361914  Insurance is an electronic service that enables citizens (insureds) to view the status of their health insurance. ezdravlje.me
  • 12. eExercise of Rights 392410  An electronic service designed to provide all policyholders of the Health Insurance Fund with an overview of the documents on the realized right from health insurance. ezdravlje.me
  • 13. eOrdering 799188 This service enables electronic ordering services:  electronic prescriptions (therapy) for chronic patients  reports for the calculation of salary compensation (remittances)  certificates issued by selected doctors. ezdravlje.me
  • 14. eCOVID-19 2970476  An electronic service developed during the COVID-19 pandemic, intended for policyholders tested for the presence of the new coronavirus, and for the purpose of receiving feedback on the test results. ezdravlje.me
  • 15. eEK 382436 electronic economic card  eEK is an electronic service that allows policyholders to see the costs of exercising their health insurance rights ezdravlje.me
  • 16. eVaccinalCarton 8814  The vaccination record is an electronic service that enables citizens (insured persons) to view the vaccination status for vaccines according to the mandatory immunization calendar. ezdravlje.me
  • 17. Plans eRecord  A good basis and source of data in the IISZ (Episodes, Anamnesis, Allergies, Medicines, Interventions, Procedures, Vaccines, Pain Treatment, Special Reports, Instructions, Findings...)  Possibility of upgrading and expansion. Thank you for your attention ezdravlje.me