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Mobile                                                                     Today, knowledge starts at the end of your fingertips
                                                                           – literally – and getting answers in the moment is here.


Analytics
                                                                           Embracing mobile apps will have a profound impact on your
                                                                           organization – helping you streamline operations and serve
                                                                           your customers better.


 Is your enterprise going mobile?                           Are your retail associates able to provide a better customer
                                                            experience when equipped with mobile technology?




     By 2015, the world’s mobile worker population
     will reach 1.3 billion representing 37.2% of          75% Retail associates report
                                                               providing a better in-store                            67% Shoppers cited a better experience in
                                                                                                                          store with associates and managers
     the total workforce                                              shopper experience                                               using the latest mobile technologies



 Are you accurately targeting your customer at                                                         Are your bank employees and customers
 the point of sale?                                                                                    empowered to use mobile technology?

                               > 3/4                       75%
                               Retailers have seen         Retailers reported a
                               customers become            rise in demand for a more
                               more responsive to          personalized service
                               offers


                               1,000,000                                                                 490 million                                                      40.8%
                               Businesses began using mobile                                             People will use their                                            iPad business
                               point of sale (MPOS)                                                      phone to make mobile                                             deployment
                                                                                                         payments by the end of                                           activations were
                                                                                                         2014                                                             in financial
                                                                                                                                                                          services - four
                                                                                                                                                                          times that of any
  Is your hospital staff using mobile technology to help                                                                                                                  other industry
  improve patient outcome?
                                                     2/3
                                                     Healthcare providers cite improving
                                                     use of mobile technology a priority
                       21%                           over next 12 months
                       Expect to adopt this
                       technology within                                                               What are the 10 things that mobile
                       12 months
                                                                                                       analytics can do for you?
                       1/4
                       Healthcare providers use
                       electronic tablets within
                       their practice

                                                                                                                                               rations
 Are your decisions backed by data?                                                                                                 mline ope            ehavior
                                                                                                                         1. Strea            ustomer b
                                                                                                                         2. Und    erstand c
                                $2.01 billion                                                                             3. Be m
                                                                                                                                     ore profita
                                                                                                                                                 ble
                                                                                                                                               ance
                                Annual revenue growth, if the median Fortune                                                         in compli
                                                                                                                          4. Stay
                                1,000 business increased the usability of its                                                          stock-outs
                                data by just 10%                                                                           5. Avoid                  duct in
                                                                                                                                        te your pro
                                                                                                                           6 . Promo ent
                                                                                                                                 the mom                 ome
                                                                                                                                             atient outc
                                33%                                                                                         7.    Improve p
                                                                                                                                                natural dis
                                                                                                                                                            asters
                                Business intelligence functionality                                                          8. R   espond to            mes
                                                                                                                                             delivery ti
                                will be consumed via handheld                                                                 9.   Optimize
                                                                                                                                                     time
                                devices by 2013                                                                                           ize down
                                                                                                                              10. Minim


Mobile analytics puts the brilliance and power of data in your                         The Best-Run Businesses Run SAP
hands at the moment you need it and in the way you like to                             sap.com/analyticsonthego
see it. The result? Answers instantly from anywhere. Every                             Empower workers with real-time insights and tools.
day, businesses are learning more about how mobile                                     Dowload e-book.

technology can increase their productivity. Shouldn’t you do                           www.sap.com/aberdeenebook
                                                                                       Sources:
the same?                                                                              Fact 1: IDC Worldwide Mobile Worker Population 2011-2015 Forecast, doc #232073, December 2011
                                                                                       Facts 2, 3: Motorola Solutions Annual Holiday Survey, 2011 Motorola Solutions, Inc.
                                                                                       Fact 4: LOUDHOUSE, http://www.loudhouse.co.uk, a research firm in the UK, 2012
                                                                                       Fact 5: Stiel Direct LLC
                                                                                       Fact 6: Portio Research: http://www.portioresearch.com/Mob_payments10-14.html
                                                                                       Fact 7: Good Technology 2012
                                                                                       Fact 8, 9: CompTIA, Third Annual Healthcare IT Insights and Opportunities study
                                                                                       Fact 10 “Measuring the Business Impacts of Effective Data” study by the University of Texas at Austin
             The Best-Run Businesses Run SAP™                                          Fact 11: Gartner Predicts 2011: New Relationships Will Change BI and Analytics, November 2011
                                                                                       ©2012 SAP AG. SAP and the SAP logo are trademarks and registered trademarks of
                                                                                       SAP AG in Germany and several other countries.

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Mobile Analytics Infographic

  • 1. Mobile Today, knowledge starts at the end of your fingertips – literally – and getting answers in the moment is here. Analytics Embracing mobile apps will have a profound impact on your organization – helping you streamline operations and serve your customers better. Is your enterprise going mobile? Are your retail associates able to provide a better customer experience when equipped with mobile technology? By 2015, the world’s mobile worker population will reach 1.3 billion representing 37.2% of 75% Retail associates report providing a better in-store 67% Shoppers cited a better experience in store with associates and managers the total workforce shopper experience using the latest mobile technologies Are you accurately targeting your customer at Are your bank employees and customers the point of sale? empowered to use mobile technology? > 3/4 75% Retailers have seen Retailers reported a customers become rise in demand for a more more responsive to personalized service offers 1,000,000 490 million 40.8% Businesses began using mobile People will use their iPad business point of sale (MPOS) phone to make mobile deployment payments by the end of activations were 2014 in financial services - four times that of any Is your hospital staff using mobile technology to help other industry improve patient outcome? 2/3 Healthcare providers cite improving use of mobile technology a priority 21% over next 12 months Expect to adopt this technology within What are the 10 things that mobile 12 months analytics can do for you? 1/4 Healthcare providers use electronic tablets within their practice rations Are your decisions backed by data? mline ope ehavior 1. Strea ustomer b 2. Und erstand c $2.01 billion 3. Be m ore profita ble ance Annual revenue growth, if the median Fortune in compli 4. Stay 1,000 business increased the usability of its stock-outs data by just 10% 5. Avoid duct in te your pro 6 . Promo ent the mom ome atient outc 33% 7. Improve p natural dis asters Business intelligence functionality 8. R espond to mes delivery ti will be consumed via handheld 9. Optimize time devices by 2013 ize down 10. Minim Mobile analytics puts the brilliance and power of data in your The Best-Run Businesses Run SAP hands at the moment you need it and in the way you like to sap.com/analyticsonthego see it. The result? Answers instantly from anywhere. Every Empower workers with real-time insights and tools. day, businesses are learning more about how mobile Dowload e-book. technology can increase their productivity. Shouldn’t you do www.sap.com/aberdeenebook Sources: the same? Fact 1: IDC Worldwide Mobile Worker Population 2011-2015 Forecast, doc #232073, December 2011 Facts 2, 3: Motorola Solutions Annual Holiday Survey, 2011 Motorola Solutions, Inc. Fact 4: LOUDHOUSE, http://www.loudhouse.co.uk, a research firm in the UK, 2012 Fact 5: Stiel Direct LLC Fact 6: Portio Research: http://www.portioresearch.com/Mob_payments10-14.html Fact 7: Good Technology 2012 Fact 8, 9: CompTIA, Third Annual Healthcare IT Insights and Opportunities study Fact 10 “Measuring the Business Impacts of Effective Data” study by the University of Texas at Austin The Best-Run Businesses Run SAP™ Fact 11: Gartner Predicts 2011: New Relationships Will Change BI and Analytics, November 2011 ©2012 SAP AG. SAP and the SAP logo are trademarks and registered trademarks of SAP AG in Germany and several other countries.