Extend SAP S/4HANA to deliver real-time intelligent processes

PUBLIC
May 2020
Extend SAP S/4HANA to deliver
real-time intelligent processes

2PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Real-time intelligence
processes need actionable
insights from all data.
Data is getting too
complex to manage and
turning insights into
action is challenging.
of enterprises say their
data landscape is so
complex it limits agility1
74%
of enterprises are looking to
cloud apps and platforms to
accelerate IT service delivery4
76%
of organizations rate their
IT/business alignment
‘moderate’ or worse3
55%
of companies fail to become
“insight-driven” companies2
67%
1 SAP, Data 2020: State of Big Data study, October 2017
2 Deloitte, Becoming An Insight-Driven Organization Survey, 2019
3
Harvey Nash/KPMG, CIO Survey 2018
4
IDG, Cloud Computing Study 2018

Intelligent processes can deliver the agility, visibility,
and performance you need across your enterprise
Challenges
Organizations need
Build intelligent apps and
processes leveraging
insights from all data
Reduce data preparation
time and increase focus
on algorithms
Trusted and complete
insights to make
decisions with confidence
IT ProfessionalsBI and Data ScientistsBusiness Users
Cloud integration and
extension platform
Real-time Data
Management and Analytics
Data Orchestration

SAP HANA
SAP Data Intelligence
SAP HANA Cloud
SAP Data Warehouse Cloud
SAP Cloud Platform
SAP Analytics Cloud
SAP Intelligent Technologies
Realize your intelligent enterprise with SAP’s Business Technology Platform
SAP’s Business
Technology
Platform
Cloud integration
and extension
platform
Real-time
Data Management
and Analytics
Data
Orchestration

Enable intelligent business outcomes with technology built for innovation
Connect and
share all data
Deliver real-time
insights
Build intelligent
apps & processes
Intelligent Enterprise
SAP’s
Business
Technology
Platform
SAP
Apps
SAP
S/4HANA
Non-SAP
Apps

Business
Technology
Platform
Business Technology Platform
The fastest way to turn data into business value
What is the Business Technology Platform?
Portfolio of integrated solutions that accelerate the
transformation of data into business value. Includes
database and data management, application
development, integration and analytics, as well as
intelligent technologies – from on-premise to the cloud.
What makes Business Technology
Platform different?
Designed to provide flexibility and agility for developing
business applications for customers and employees,
allowing organizations to extend SAP applications,
integrate entire landscapes, and build new applications
that have a high impact in business processes to deliver
superior business outcomes.
Database
and Data
Management
Analytics
Intelligent
technologies
Application
development
and integration

Connect and
share all data
Need
Data access across organization without performance issues
Products
1.SAP Data Intelligence
2.SAP HANA, active/active read-enabled option
Benefits
• Eliminate unnecessary data movement through orchestration
• Deliver intelligence by managing data and AI/ML algorithms
• Deliver optimal analytics performance without disruption

SAP Data Intelligence
Data Governance
Compose pervasive data
consumption strategies
Data Pipelines
Accelerate intelligent
data delivery
Data Landscape
Management
Harness the power of
exponentially growing data
Ingestion & connectivity
Security & policy management
Monitoring & deployment
Modeling data pipelines & workflows
Data enrichment
Data preparation & quality
Distributed data pipeline processing
Data discovery
Data profiling
Metadata cataloging

Key capabilities:
• Deliver high-speed ad hoc reports, dashboards, and read-only apps
• Provides productive use rights to the secondary system; inherits all the
benefits of SAP HANA system replication – fast and invisible takeover,
secondary time travel, near zero downtime maintenance
• Seamlessly connect to secondary without changing apps
• Securely move all functions to the secondary on outages
• Make regional SAP HANA instance as leading system for better
performance using multi-target replication read access
Benefits:
• Increase ROI by maximizing hardware utilization
• Increase processing capacity without impacting SLAs
• Maximize performance by isolating competing workloads
• Deliver flexibility by offloading read-intensive jobs
• Deliver top performance across every region
Secondary system for read-intense tasks, better workload
balance, and improve overall performance
SAP HANA active/active read-enabled option:
‘Hot stand-by’ secondary database
60+ Fiori SAP S/4HANA applications
designed to run on the secondary database

Deliver real-time
insights
Needs
High speed data platform, data processing, and analytics
Products
1.SAP HANA, enterprise edition* / SAP HANA Cloud
2.SAP Analytics Cloud
3.SAP Data Warehouse Cloud
Benefits
• Gain new insights from SAP S/4HANA data and other data
• Make decisions with confidence using real-time insights
*Not valid for SAP S/4HANA Cloud

SAP HANA, enterprise edition for SAP S/4HANA AnyPremise
Unlock SAP S/4HANA data for innovation
Access to SAP
data through application
Data modeling
with SAP data
Access to basic
analytics
Unlimited access
to all data
Additional access data
through direct SQL
Build custom models
on all data
Deliver new insights
with access to advanced
analytics (example:
graph, spatial)
SAP S/4HANA
SAP HANA,
runtime edition
SAP S/4HANA
SAP HANA,
enterprise
edition
*SAP HANA, enterprise edition for SAP S/4HANA AnyPremise is not valid for SAP S/4HANA Cloud

Unlock SAP S/4HANA data with SAP HANA, enterprise edition
Direct access
thru SQL
Real-time advanced analytics
(graph, spatial, text)
Custom data models
on all data
Access / copy SAP
S/4HANA data using SQL
for additional processing
Deliver new insights using
advanced analytics (graph,
spatial, text) from live data
Combine data from SAP S/4HANA
data and other sources to build
custom data models
Custom
apps &
analyticsRead-only
SQL access
SAP
S/4HANA
SAP HANA,
enterprise
edition
Custom
apps &
analytics
SAP
S/4HANA
SAP HANA,
enterprise
edition
Custom logic
(graph, spatial, text)
Custom
apps &
analytics
SAP
S/4HANA
SAP HANA,
enterprise
edition
Other
data
sources
Custom data
model
* Valid only for SAP S/4HANA AnyPremise. Not valid for SAP S/4HANA Cloud

Restricted access: Limited technology for digitalization and innovation
SAP HANA, runtime edition can only be used by SAP applications
SAP HANA platform
Application development Advanced analytical processing Data integration and quality
Database management
Web server JavaScript SAP Fiori UX
Graphic
modeler
Application lifecycle
management
Spatial Graph Predictive Search
Text
analytics
Business
functions
Data
virtualization
ELT and
replication
Data quality Hadoop and
Spark integration
Columnar OLTP
+ OLAP
Multicore and
parallelization
Advanced
compression
Multitenancy Multitier storage Data modeling Openness Admin and
security
High availability and
disaster recovery
Series
Data
Document
Store
• Build report views with the
graphic modeler
• Direct data platform
connection is limited to
SAP or certified third-party
business intelligence
tools only
• All data extraction must occur
via the application layer
SAP applications
[including SolEx products]
SAP HANA,
runtime edition

Unlimited access: Future-proof technology for digitalization and innovation
SAP HANA, enterprise edition can be used for any application (SAP, third-party, or custom)
SAP HANA platform
Application development Advanced analytical processing Data integration and quality
Database management
Web server JavaScript SAP Fiori UX
Graphic
modeler
Application lifecycle
management
Spatial Graph Predictive Search
Text
analytics
Business
functions
Data
virtualization
ELT and
replication
Data quality Hadoop and
Spark integration
Columnar OLTP
+ OLAP
Multicore and
parallelization
Advanced
compression
Multitenancy Multitier storage Data modeling Openness Admin and
security
High availability and
disaster recovery
Series
data
Document
store
SAP applications
[including SolEx products]
Streaming
analytics
Custom applications Third-party applications
• Advanced capabilities of the
SAP HANA business data
platform are available for use
either via an application layer
(SAP, third-party, or custom)
or directly via the data
platform
• Direct data platform
connection is available via
open standards by any tool
• Data extraction may be
performed either via an
application layer or directly
from SAP HANA platform
SAP HANA,
enterprise edition
*Not valid for SAP S/4HANA Cloud

Development
toolkits
Incremental capabilities
provided to enable data-centric
process innovation
Advanced analytical
processing
Unrestricted native use of
SAP HANA advanced
capabilities to innovate ahead
of the curve
Data access
and integration
Full access to data combined
with robust data integration
and transformation capabilities
SAP HANA, enterprise edition for SAP S/4HANA AnyPremise
Deliver real-time intelligence from your business data
Direct SQL access
Data integration and quality
Predictive analytics and
machine learning
Graph modeling
Spatial analysis
Text and search
SAP HANA extended application
services, advanced model
SAP Operational Process
Intelligence
*SAP HANA, enterprise edition for SAP S/4HANA AnyPremise is not valid for SAP S/4HANA Cloud

• Deliver real-time actionable insights from all data
by moving or federating SAP S/4HANA data to SAP
HANA Cloud and combining with data from all source
• Leverage benefits of the cloud — high availability,
elasticity, and low total cost of ownership —
by deploying as a standalone solution or hybrid—
extension to an existing on-premise environment
• Simplify data management with multi-temperature
storage tiers, accessible within a simple, single
interface, providing low TCO
• Open to all applications, SAP, custom, and third-
party data types, including spatial, graph, or
document with standard SQL access
SAP HANA Cloud
A single gateway to all your data
SAP Analytics
Cloud
SAP HANA
Cloud Apps
SAP S/4HANA
On-Premise /
Cloud Data Sources
SAP HANA
Cloud
Move / Federate Data

SAP Analytics Cloud
Unlock SAP S/4HANA data for innovation
Single source of truth
Real-time
operational reporting
Instant insight to action
Consistent UX and KPIs
Visibility across multiple
data sources
All analytics: BI, planning,
augmented analytics
Best practice
business content
Live access with
no replication
SAP
Analytics
Cloud
SAP S/4HANA
SAP S/4HANA
embedded analytics
SAP S/4HANA
SAP S/4HANA
embedded analytics
Operational reporting Strategic reporting

Use analytics in SAP S/4HANA to:
• Monitor KPIs from Fiori Launchpad
• Explore influencing factors with drill-downs
to transactional data
• Act in the moment with navigation to the
transactional applications
• Personalize reports to meet individual
business user needs
Analytics in SAP S/4HANA
Operational reporting personalized to support daily workflows
Broad range of analytics include:
• Smart Business KPIs
• Overview Pages
• Analytical List Pages
• Analysis Path Framework
• Multidimensional Reports
• Dashboards
FREE embedded version of SAP Analytics Cloud is included with
SAP S/4HANA Cloud and works with SAP S/4HANA AnyPremise
Get started quickly with business content packages for SAP Analytics Cloud
and SAP Digital Boardroom

One user experience for 360° analytics across your entire enterprise.
A single analytics platform connected to SAP and non-SAP applications.
SAP Analytics Cloud for SAP S/4HANA
Design-to-
operate
Lead-to-
cash
Source-to-
pay
Total workforce
management
Total spend
management
Live integration to SAP S/4HANA delivers higher
value and lower TCO
• Real-time access to transactional data
• No data replication required
• Leverage machine learning and augmented analytics
Embedded where you work
Financial Planning and Analysis, and Supply Chain Management
Designed to monitor business processes across
the SAP Intelligent Suite
Start now with pre-built content
optimized for SAP S/4HANA

Engaging Collaboration
• Reduce unanswered questions by
eliminating restrictive slides
• Transform meetings with custom
agendas for a guided discussion
experience
• Make collaborative decisions with
interactive touch screens
Narrative Performance Reporting
• Create meaning behind your KPIs by
connecting experiential and operational
data
• Visualize performance metrics with
dynamic graphs and charts
• Use smart insights to create context
behind drivers and KPIs
Total Transparency
• Instantly access KPIs from all lines of
business by connecting data sources to
the cloud
• Create a single source of truth by
connecting data from SAP and non-SAP
applications
• Adjust drivers on screen to simulate the
impact of decisions
SAP Digital Boardroom for SAP S/4HANA
Deliver the experience of business performance

Needs
Extensions, integrations, UX, automation, chatbots, and sensor data
Products
1. SAP Cloud Platform: Integrate, extend, and innovate
2. SAP Intelligent Technologies: SAP Intelligent Robotic Process
Automation, SAP Conversational AI, Machine Learning
Benefits
• Agile development environment decoupled from stable SAP S/4HANA
• Accelerate integration with prebuilt cloud integration content
• Automate repetitive tasks and use IoT to innovate new business models
Build intelligent apps
and processes

SAP Cloud Platform
Simplify your systems with a clean digital core and accelerate innovation
Intelligent
Enterprise
Stable core
Agile business
Faster innovation
Digital Core
In-app extensions
Custom applications
Custom data
Non-
SAP /
Files
SAP
Apps
SAP Cloud PlatformSAP S/4HANA

Integrate cloud and
on-premise apps
• 1,400+ prebuilt integration content
• 175+ Open Connectors to
non-SAP data/apps
• Workflows to quickly orchestrate tasks
across people, apps, and organizations
• KPIs for clear, concise visibility into internal
process performance
SAP Cloud Platform
Integrate and extend SAP S/4HANA to deliver an intelligent enterprise
Extend digital core to innovation
• Secure, side-by-side extension keeps the
digital core clean and reduces upgrade costs
• ABAP developers can move and build apps,
maximizing existing investments
• Leverage SAP Cloud SDK, whitelisted APIs,
and prebuilt secured connectivity
• Innovate with breakthrough business services,
UX services and SAP HANA Cloud

SAP S/4HANA integration patterns with
SAP Cloud Platform Integration Suite
Lead management
Segmentation and campaign
management
Omni-channel order management
Trial to subscription
Create or maintain suppliers
Prepare purchase order
Receive goods from supplier
Enable payment
Payroll integration
Benefits & compensation
Recruiting & onboarding
Time management
Travel to expense
External payments
system integration
Treasury workstation
payment integration
Issue detection to
problem identification
Develop solution to resolution
Return to replace
Closed loop feedback
eDocuments
eVAT/Invoice
Payroll
Third-party warehouse integration
Manufacturing Execution System(MES) integration
Lead
to Cash
Source
to Pay
Hire to
Retire
Issue
to Resolution
Payment
Integration
Digital
Compliance,
Business to
Business (B2B)
Plan to
Production
1.4K+
Prebuilt Integrations
Fully Maintained by SAP
32
Prebuilt Events
10x
Savings
5x
Faster Execution

Pre-built SAP S/4HANA integrations with
SAP and third-party applications
Lead
to Cash
Source
to Pay
Hire to
Retire
Issue
to Resolution
Payment
Integration
Digital
Compliance,
Business to
Business (B2B)
Plan to
Production
1.4K+
Prebuilt Integrations
Fully Maintained by SAP
32
Prebuilt Events
10x
Savings
5x
Faster Execution
SAP C/4HANA
SAP C/4HANA

Extend the core to gain competitive advantage
Extend SAP apps and lower the cost of development with SAP Cloud Platform
Enhanced User Access
Buffer and communicate
with SAP S/4HANA in batch
mode for more efficient
data exchange.
Mobile User Experience
Simplify the user
experience by enabling
access to select fields.
Custom Applications
Provide missing
functionality or existing
processes that should not
be changed.
Process Add-ons
Collect data prior to SAP
S/4HANA process
commencement.
Receive events as certain
processes or steps are
completed.
Patterns
Example
Scenarios
SAP Cloud
Platform
Capabilities
Online stores, registration web sites, or
any other publicly available web sites.
Mobile device to support field
engineers.
Time recording in service industry
where custom fields for ticket numbers
added to SAP S/4HANA and combined
with cost center.
• New product details collected, approved
before promoting in
SAP S/4HANA
• Tax record based on state tax laws
• Check-in and check-out processes
Portal, Fiori, SAP Cloud SDK,
Web IDE, API Management
Mobile Services, SAP Cloud SDK,
API Management
Mobile Services, Business Rules,
API Management
Workflow, Enterprise Messaging,
Integration, Business Rules

SAP S/4HANA extensibility
Expose data
Add database
fields / objects
Adopt new
user interface
Data marts &
analytics
E2E Security / E2E Lifecycle Management
Refresh & mobilize
user experience
IoT & big data
Create custom
analytics
In-app
extensibility
Side-by-side
extensibility
User Interface Layer Application Layer Database Layer
Add
application
logic
Create forms /
email templates
Cloud native for
B2C & B2B
Process
innovation
Data science &
intelligence
Secured
connectivity
User Interface
Rules / Workflow
Process / Events
Data Replication
SAP S/4HANA SAP Cloud Platform

SAP Intelligent technologies for end-to-end automation
Digital Age User Experience
SAP Conversational AI
• Proactively suggests context-
based solutions
• Self learning system that gains
knowledge from experience
Intelligent Automation
SAP Intelligent Robotic
Process Automation
• Supports attended and
unattended workflows
• 70+ prebuilt bots to automate
SAP S/4HANA processes
New Business Models
Machine Learning
• Self-learning bots with
dynamic adaptability
• Learn from history and
experience
Embedded
Intelligence
SAP S/4HANA
SAP
Intelligent
Technologies

SAP Conversational AI enables innovative,
automated business processes, 24x7
Chatbots to interface and
hand-over to execution bot
SAP
Conversational AI
Digital age user experience

SAP Intelligent Robotic Process Automation
for attended and unattended bots
70+ prebuilt bots
for automating SAP
S/4HANA processes
SAP Intelligent
Robotic Process
Automation
Intelligent automation
Automation made for SAP
applications with prebuilt
bots and proprietary SAP
UI connectors
Purpose-built
Accelerate automation
with embedded AI,
faster execution, and
simplified licensing
Fast
Leverage comprehensive
automation capabilities
with stable development
and monitoring tools
Complete

Machine Learning: Elevate, humanize, and extend your business
Learn form history
and exceptions
Machine Learning
New business models
Side-by-side ML
• Resource-intensive cases like image or language processing
• Supports for open source frameworks and algorithms (TensorFlow, scikit-learn, R)
• ML logic resides in the SAP Cloud Platform while the business logic can be based
on SAP S/4HANA or SAP Cloud Platform
• Required algorithms are provided by third-party libraries (Not by SAP HANA)
Embedded ML
• “Simple” cases like trending or forecasting
• Large library of ML algorithms (90+), TensorFlow integration via EML
• Business & ML logic reside in the SAP S/4HANA platform
• Data and required algorithms are provided in SAP HANA
(e.g. PAL, APL, Text Analysis)

Machine learning helps the accounts receivable
team save time with a 20% boost in the number
of automated financial postings.
Döhler
GmbH
Darmstadt, Germany
www.doehler.com
Industry
Chemicals
Employees
>6,000
Revenue
€1.55 billion (2016)
Featured
Solutions
& Services
SAP Cash Application,
SAP Cloud Platform
Integration, SAP Early
Adopter Care, and SAP
S/4HANA
“Users in accounts receivable really like SAP Cash Application. It saves
them time that can be spent on nonadministrative tasks such as following
up on unpaid invoices. And it is an important milestone in our journey to
digitally transform the finance function.”
Harald Muley, Head of Corporate Functions IT, Döhler GmbH
Döhler went live with SAP®
Cash Application software running on SAP Cloud Platform in just four
weeks using the SAP Early Adopter Care program and the SAP Cloud Platform Integration service.
Now the company benefits from:
• Automated processing of roughly 3,000 postings per month – with the number of automated postings
increasing as new company codes are incorporated
• A fast and accurate end-to-end reconciliation process – in a matter of minutes the accounts receivable
team can pull items from SAP S/4HANA®
, run them through SAP Cash Application, and repost to the
ERP system
• Simple configuration to manage automation
• A continuous calibration of the algorithm, thanks to retraining the model with new data from SAP
S/4HANA every three months
• More time for value-added tasks

By offering a unified digital core to 31,000
business users, VINCI Energies strengthens
operational efficiency.
Company
VINCI Energies
Montessori, France
Industry
Engineering,
construction, and
operations
Employees
75,000
Revenue
€12.5 billion
Featured
Solutions
& Services
SAP S/4HANA, SAP Fiori
UX, SAP Cloud Platform,
and more
“The support provided by our dedicated team from SAP Digital
Business Services has been crucial to the success of our
conversion to SAP S/4HANA.”
Dominique Tessaro, Chief Information Officer, VINCI Energies
Since working with the SAP Digital Business Services organization to deploy a wide array of SAP®
solutions
centered around SAP S/4HANA®, VINCI Energies has:
• Harmonized core business processes on a global scale, making them more reliable and improving visibility
• Reduced the time needed to create quarterly reports by 98%, saving 600 hours per month
• Updated its ERP portal with an action-oriented user interface
• Optimized interactions with customers using the SAP C/4HANA suite, including the SAP Service Cloud solution
• Enabled an end-to-end process for managing customer requests
• Planned an end-to-end process for cash application, cash-flow management, and supplier invoice management
• Created mobile-specific apps based on SAP Cloud Platform and the SAP Fiori®
user experience (UX) to capture
worker time sheets as well as project costs and activities
• Begun implementation of the SAP Analytics Cloud solution for real-time insights and visualizations of data from
SAP S/4HANA and SAP C/4HANA

Kaeser Kompressoren is transforming its ability
to build, service, and package offerings with
customer needs in mind.
Company
Kaeser Kompressoren
Industry
Industrial machinery and
components
Employees
5,7000
Revenue
€12.5 billion
Featured
Solutions
& Services
SAP Data Hub and SAP
Analytics Cloud solutions
See the related story
and video.
We use SAP Data Hub to combine sensor data from all over the world with customer,
product, and manufacturing data. It delivers insights and levels of responsiveness
that are entirely new. We are entering a new era of innovation and can act as an
intelligent enterprise to provide real value to our customers.”
Falko Lameter, Chief Information Officer, Kaeser Kompressoren SE
By orchestrating data end to end from internal systems and from the Internet of Things (IoT), the
SAP® Data Hub and SAP Analytics Cloud solutions are helping Kaeser Kompressoren SE to:
• Respond to customer needs with an air-as-a-service offering
• Work with a single, automated system to manage a customer-focused supply chain
• Optimize data ingestion from remote data sources
• Reduce IoT data ingestion time from days to minutes
• Use machine learning to optimize on-premise equipment maintenance and lower costs
• Scale operations in response to new customer demands and new geographic opportunities
• Work with a single, global version of the truth

DEE gets the expert support it needs to optimize
processes and build a foundation for growth on a
cloud-based digital core.
Company
DEE GmbH
Böhmenkirch, Germany
Industry
Consumer products
Employees
50
Featured
Solutions
& Services
SAP S/4HANA Cloud,
SAP Cloud Platform, and
SAP Preferred Success
SAP S/4HANA Cloud gives us a market-leading ERP experience
without the worry of a long deployment and high hardware and
maintenance costs. It is the best of both worlds. SAP Preferred
Success really gave us the support we needed to get up and running.”
Thomas Bräutigam, Managing Director, DEE GmbH
With SAP S/4HANA®
Cloud and SAP®
Cloud Platform supported by SAP Preferred Success
services, DEE has the tools it needs to drive growth through:
• Real-time analytics at a glance, providing users and executives with greater transparency and insight
into KPIs
• A cloud platform that adds value by enabling innovation and development to support business growth
• On-demand expertise secured through support from a dedicated customer success manager, who
acts as a liaison with product management and development teams from SAP
• Continuous alignment and fast support that covers planning, scheduling, cutover, troubleshooting,
and more
• Regular success checks to help prepare for new releases and ensure smooth rollouts

Using cloud analytics with SAP S/4HANA® lets
HOERBIGER discover, visualize, and share
insights in one future-fit system.
Company
HOERBIGER Holding AG
Zug, Switzerland
Industry
Industrial machinery and
components
Employees
7,300
Revenue
~€1.2 billion
Featured
Solutions
& Services
SAP S/4HANA and
SAP Analytics Cloud
In this smooth integration of data from SAP S/4HANA with the analytics
features of SAP Analytics Cloud, HOERBIGER has found a long-
sought information management solution, becoming a truly intelligent
enterprise that thrives through analytics-driven insights.”
Teja Ullrich, Senior Vice President – Corporate IT, HOERBIGER Wien GmbH
Operational dashboards in the SAP®
Analytics Cloud solution present data from SAP S/4HANA®
in real time
so that HOERBIGER can:
• Establish a reporting system for plants with globally defined KPIs to improve plant performance
• Shorten audit times and reduce the support efforts in IT to free staff for more strategic tasks
• Control access to data and analytics based on global governance policies
• Ensure consistency and trust across the enterprise with a single version of truth sourced directly from ERP
• Provide role-based access to real-time data over virtual private networks or mobile devices
• Empower users to create data models and visualizations

Capgemini SE: Intelligent Shipping
Supported by SAP Leonardo
Headquarters
India
Industry
Consumer Products
Website
www.capgemini.com/in-en/
The power of SAP S/4HANA (digital ERP) and digital container data based on the
Internet of Things in SAP Cloud Platform is combined to optimize shipment creation and
track processes with the intelligent shipping solution built by Capgemini.”
Director, SAP Analytics Lead
Challenge
In the consumer product segment, supply chain planners
process a huge number of deliveries manually and assign them
to various containers based on availability and the conditions of
carriage to meet the delivery expectations of customers. Lack of
real-time visibility into the container location and status often
results in containers loaded under capacity or deliveries delayed
beyond customer expectations without any ETA.
Outcome
• Maximized capacity utilization of containers
• Meeting of high delivery expectations of customers
Processor
Capacity ValueExpectations
Solution
Intelligent shipping uses a UI5-based application that invokes a
python algorithm that automatically allocates the open deliveries
from SAP S/4HANA to available containers based on Internet of
Things data in SAP Cloud Platform and a dashboard based on
SAP Analytics Cloud. It enables real-time tracking of containers
and shipments by exceptions, delays, and KPIs.
Solutions
• SAP S/4HANA
• SAP Analytics Cloud
• SAP Cloud Platform
Improved capacity utilization
of container fleet
Meeting on-time
delivery expectations
Maximizing value by prioritization
of high-revenue deliveries
Source: SAP Innovation Awards 2019 entry

Daikin (China) Investment Co., Ltd.: Machine
Learning for Enhanced Quality and Efficiency
in Installation Management
Headquarters
China
Industry
Industrial Machinery and
Components
Website
www.daikin.com/press/2011/
111226/index.html
Collaborating with SAP, we have created an unique installation management tool in the
industry. Through this challenging project, we come to understand how AI can benefit
us. We will work further with SAP to explore AI technology, drive IT innovations, and
create business value”
Manager
Challenge
Daikin, the world’s leading air conditioning company, faced
challenges with its quality control process in air conditioning
installations, which was manual with a heavy workload and
limited inspection coverage. To improve the installation service
and sustain its leadership position in China, Daikin saw the need
to transform the process through IT innovation.
Outcome
The Image Recognition Sprint 0 project was successfully
delivered with a high success rate in image recognition, a
milestone toward full implementation, which will drive substantial
business benefits.
Processor
High rate InspirationForeseeable
Solution
Daikin launched Image Recognition Sprint 0, an air conditioning
installation management tool powered by the SAP Leonardo
Machine Learning technical capability to replace the manual
process with greater efficiency, improved quality control, and
reduced cost.
Solutions
• SAP Data Hub
• SAP HANA
• SAP S/4HANA
• SAP Leonardo
Of image recognition: Refrigerant tanks
at 93%, meter reading at 79%, and
pipes text at 70%
Benefits in improved installation
quality, reduced cost, and enhanced
competitiveness of the brand
For more innovation projects taking
advantage of SAP technologies

Mallinckrodt Pharmaceuticals:
A Digital Transformation Journey
Headquarters
United States of America
Industry
Life Sciences
Website
www.mallinckrodt.com/
“I didn’t realize that Mallinckrodt was on green screens when I joined. I could hardly
believe it, so I am excited about our SAP journey, it is absolutely key to ensuring that
Mallinckrodt will exist for another 100 years.”
Vice President
Challenge
Mallinckrodt has been a dramatically changing business over
the past four to five years. Several acquisitions and divestures
resulted in disparate processes and systems.
Outcome
Mallinckrodt took a multiphase approach, but Phase 2 was the
most powerful and transformational, with a complete redesign of
over 240 business processes and a greenfield implementation
of SAP S/4HANA completed just under 10 months.
Processor
Consolidated 24080%
Solution
The solution involved a digital transformation of Mallinkrodt
through a strategic and operationally valued multiyear project,
leveraging SAP S/4HANA to transform our business and ensure
the Mallinckrodt’s technology platform will support us for another
100 years.
Solutions
• SAP S/4HANA
• SAP Fieldglass solutions
• SAP Analytics Cloud
• SAP Integrated Business Planning
All branded business units on a single
ERP system
Reduction in custom enhancements
through implementation of standard
functionality
Business processes redesigned,
trained, and supported a single, global
roll-out

Automate business workflows to boost
efficiency and enable focus on fulfilling
strategic goals with SAP Intelligent RPA
Company
REHAU Polymer China
Co. Ltd
Headquarters
Taicang, China
Industry
Mill Products
Products and Services
Windows & doors,
Mechanical & plumbing,
Gaskets & profiles,
Millwork & cabinetry,
Automotive & mobility
Employees
450+
Revenue
$99.75 million US (2018)
Web Site
rehau.com
Objectives
• Automate business workflows to increase
efficiency and enable employees to focus
on fulfilling strategic goals
Why SAP
• SAP Intelligent Robotics Process
Automation (SAP Intelligent RPA)
automates use cases that required
significant manual intervention and
redundant work
10 minutes
Reduction in financial
accounting document
handling time (from 4
days to 10 minutes)
2 minutes
Reduction in order
closing time (from 1 day
to 2 minutes)
1,000
Financial accounting
documents uploaded
automatically
Greater
Opportunities for
innovation and strategic
accomplishments
Resolution
• Upload 1,000 financial accounting documents automatically
• Created a bot that automatically processes 3,000 production orders to be
technically completed, and another 3,000 to be closed and deleted
• Process 500 orders per batch for improved order closing
Benefits
• Significant time savings and reduction in human error
• Automating financial accounting documents transformed four days of work
into a 10-minute task
• Improvements in order closing transformed an entire day’s work for one
employee into a two-minute task for a bot
We used SAP Intelligent RPA to automate use cases that required
significant manual intervention and redundant work. This saves us time
and cuts down on human error, and our employees are spending more
time on innovative work.”
Chengo Yu, CIO, Asia Pacific Region, REHAU Polymer China Co. Ltd

Deliver great customer service and maximize
business value with SAP Intelligent RPA with
SAP Cloud Platform
Company
Villeroy & Boch Group
Headquarters
Metlach, Germany
Industry
Consumer Products
Products and Services
Bath & wellness
Tabletop & decor
Tiles
Employees
7,500
Revenue
€853 million
Web Site
villeroyboch-group.com
Objectives
• Free customer service, finance, and
purchasing staff from mundane tasks to
focus on higher priority activities
Why SAP
• Automate routine tasks with bots while
ensuring tight process integration with
SAP ERP and productivity solutions
Bots
Transform work for
customer service,
finance, and purchasing
staff by taking care of
frequently-occurring,
time-consuming tasks
Improved
Customer service and
time spent on strategic
priorities
Increased
Automation of more
complex tasks
Simplified
Integration with SAP
ERP and productivity
applications
Resolution
• Created “attended” bots (under staff supervision) that complete simple,
frequently occurring tasks such as responding to standard email inquiries
and making general ledger postings
• Evolving the bots to trigger tasks autonomously and leverage SAP Leonardo
AI Business Services such as Document Classification and Document
Information Extraction for automation of more complex tasks
Benefits
• Enable customer service staff to spend more time assisting wholesale
customers with non-routine inquiries
• Freed up finance and purchasing staff to focus on strategic tasks
Although we’re just at the beginning of our journey with SAP Intelligent
Robotic Process Automation, we are already realizing its potential to help
us work more efficiently, serve customers better, and gain competitive
advantage.”
Dr. Daniel Neuhauser, Head of ERP Core Solutions, Villeroy & Boch Group

Unprecedented opportunities for business innovation
Source: SAP customer use cases, McKinsey market research
SAP Analytics CloudSAP HANA SAP Cloud Platform
200%
increase in annual
production capacity
66%
reduction in administrative
work
100x
reduction in sales query
execution time
SAP Internet
of Things
SAP Intelligent Technologies SAP Intelligent Robotic
Process Automation
+$2M
cost reduction in
maintenance processes
80%
reduction in new customer
onboarding time
46%
improvement in accounts
receivable productivity

Simplify and accelerate your
cloud journey to SAP S/4HANA
on Microsoft Azure and deliver
continuous innovation with
SAP and Microsoft.
Embrace Initiative
Simplify
Move with confidence to SAP S/4HANA on
Microsoft Azure, leveraging a consistent approach
that reduces complexity and mitigates risk.
Accelerate
Become an agile, efficient, digital enterprise on
Microsoft Azure, with a cloud platform optimized
for SAP, leveraging shared industry-leading best
practices and specialist expertise.
Innovate
Transform and evolve your business with
continuous innovation from SAP and Microsoft to
create new opportunities and drive growth.

Market Approved Journeys
Jointly created roadmap for
SAP S/4HANA and other SAP
solutions, by industry
Leveraging specialist expertise
and best practices
Optimized Platform
Foundational services
delivering continuous innovation on
SAP Cloud Platform
Integration and extension of SAP
solutions and third-party applications,
running on Microsoft Azure Cloud
Embrace Engagement
and Services
A catalyst and actionable plan
Assessment and discovery bringing
together the customer, SAP, Microsoft
Azure, and System Integrators, along
with a services plan for a successful lift
and shift to the intelligent enterprise
Reference Architecture
Jointly developed
technical blueprint
Incorporates the required
SAP and Microsoft Azure
technologies to run the
customer’s applications
SAP Microsoft alliance: Foundations, investments, and services

Business Technology Platform
Database
Transactional and
Analytic Data
Streaming Data
Data Lakes
Data
Management
Modelling
Governance
Protection
Archiving
Migration
Analytics,
Predictive
Planning
Analysis
Visualization
Predictive
Planning
Integration
Pre-built connectors to SAP
and to third-party apps
AI-guided development of new
connectors
Open APIs
Intelligent
Business
Services
& Processes
Embeddable
Machine Learning
Intelligent RPA
Live processes
Business Services
App Dev
& Digital
Experience
Self-Service
Multi-channel
Personalization
Extensions:
Build your own, or use pre-packaged extensions created by SAP or partners
Foundation:
Multi-Cloud - Virtualization – Portability – Compliance - Openness
Infrastructure
Public Cloud – Private Cloud – On-Premise
CONNECTED
Processes and Experiences
CONTINUED
Business Innovation
CONFIDENT
Decisions with Integrity
SAPApplications

Visit sap.com/btp
Get started Set up an assessment workshop by contacting
your SAP Account Executive
Build a reference architecture to transform
your company to an intelligent enterprise
Create an implementation roadmap to achieve
your intelligent enterprise goals

Saiprashanth Reddy Venumbaka
Senior Director
SAP Platform & Technology Product Marketing
saiprashanth.venumbaka@sap.com
Thank you.
Bala Ram
Global VP, Platform & Industry Sales Programs
SAP Platform & Data Management Sales
bala.ram@sap.com

SAP Data Intelligence use cases
Reimagining processes for greater business outcomes
Customer risk
intelligence
Safeguard sales
process via fine-
grained risk scoring
Bring together SAP
& non-SAP data
Apply
intelligence
Reimagine business
processes
Combine different data assets
• SAP S/4HANA data: Credit
management data, business
partner master data
• SAP Ariba risk score
• Twitter feed
• Sentiment analysis using
Twitter data
• ML-driven risk scoring algorithm
• Show dashboard with risk
score analytics
• Add custom check in the
sales process
• Add additional approvals for
high risk cases
Combine different data assets
• IR images of components
• IoT data: Pressure
sensor measures
• SAP S/4HANA data:
Material master
• ML-based extraction of
image features
• Predictive analytics
• Smart quality application
with advise on components
quality checks
Predictive quality in
manufacturing plant
Improve quality
management process

What’s new in SAP HANA 2.0 SPS04: Multi-target with read access
Second use case: Follow the sun - optimize latency for workforce
Local
SAP HANA Leading
SAP HANA
Local
SAP HANA
Local
SAP HANA
Local
Client
Local
Client
Local
Client
Local
Client Local
Client
Read
Write
Replication

Second use case: Follow the sun – optimize latency for workforce
Local
SAP HANA
Leading
SAP HANA
Local
SAP HANA
Local
SAP HANA
Local
Client
Local
Client
Local
Client
Local
Client
Check out my blog.
Read
Replication

Second use case: Follow the sun – optimize latency for workforce
Local
SAP HANALeading
SAP HANA
Local
SAP HANA
Local
SAP HANA
Local
Client
Local
Client
Local
Client
Local
Client
Local
Client
Read
Replication

Value of SAP HANA, enterprise edition over runtime edition
to run SAP S/4HANA
SAP HANA, runtime edition
Pay a fee to run SAP applications on SAP HANA
SAP HANA, enterprise edition
Purchase the SAP HANA platform
The enterprise edition provides an
unrestricted platform for all systems
and distributed data in modern
hybrid environments.
The runtime edition offers a limited
platform exclusively for SAP
applications, with capabilities
restricted to the application layer.
Note: SAP applications require either the runtime edition or enterprise edition. Running SAP applications on standard edition is not permitted.
What you get with S/4 today. What you need

Analytics in SAP S/4HANA
Overview PagesSmart Business KPIs
Analysis Path Framework Multidimensional Reports Dashboards
Analytical List Page
• Consolidated view on a certain domain, e.g. Purchasing
• Information presented in analytical tables and charts
• Take action in the same place or navigate to other apps
• Save personal variants
• KPI monitoring on the Fiori Launchpad
• Drill-down into further analytical or transactional apps
• Interactive drill-down to explore data and influencing
factors
• Create sequences of analytics steps with charts or tables
• Save personal variants.
• Generic approach to mix analytical and transactional activities
• Display table or chart or a combination
• Take action directly in the same app or navigate to other apps
• Save personal variants.
• Analyze and visualize data from multiple dimensions
• Display pivot-table or chart or a combination
• Optional, additional content for S/4HANA
• Stories/dashboards are shipped via SAP Analytics Cloud
Content Repository
• Queries supplying the data are shipped with SAP
S/4HANA
• Used as templates, customers will copy and adapt

SAP Analytics Cloud
Drive Steering Excellence with SAP Analytics Cloud and SAP S/4HANA
SAP Digital Boardroom
• Total transparency
• Instant data-driven insights
• Simplified steering meetings
SAP S/4HANA SAP BW/4HANA
Logistics
Finance
Operations
HR
Etc…
Sales
Other
SAP Analytics Cloud
• Business intelligence
• Enterprise planning
• Augmented analytics
Embedded Insights
• Complement SAP S/4HANA embedded analytics
• Integrate with Fiori Launchpad
• Fast start with best practice business content

Integrate cloud and on-premise apps to deliver optimized experience
Reduce TCO and accelerate
time to value with the help of
1,400+ prebuilt integrations
Simplify the connectivity and
seamless integration with 175+ Open
Connectors to non-SAP data/apps
Quickly orchestrate tasks that span
across people, apps, and
organizations using workflows
Clear and concise visibility into
your internal process performance
in relation to stated KPIs
Non-
SAP /
Files
SAP
Apps
SAP S/4HANA
Cloud
(Integration, SAP API
Business Hub, Workflow,
Process Visibility…)

Extend digital core to gain competitive advantage and thrive
Securely extend with side-by-side
approach to keep the digital core
clean and reduce upgrade costs
Maximize the value from existing
investments by leveraging ABAP
developers to move and build apps
Innovate with confidence using SAP
Cloud SDK, out-of-the-box APIs,
and prebuilt secured connectivity
Get to success faster and future-
proof extensions with low code
development environment
SAP S/4HANA Cloud
(ABAP, Mendix, SAP Cloud
SDK, Connectivity…)
Side-by-side extensions
Custom data
In-app extensions
Secure
access
thru APIs

Innovate new business models to become an intelligent enterprise
Deliver real-time actionable insights
from any data and any source
leveraging SAP HANA service
Improve customer satisfaction by
embedding intelligence across
processes and leveraging
conversational AI
Meet your demanding business needs
fast with out-of-the-box business
services, UX, and mobile frameworks
Free up resources for higher value
tasks by augmenting knowledge
workers & automating repetitive tasks
(Business, UX, Mobile, ML/AI,
SAP HANA services…)
Custom apps
SAP data Non-SAP data
Non-SAP
systems
SAP S/4HANA
Cloud
SAP
Apps

Conversational user experience (UX)
enabling natural language interaction
Cross applications with one personality
and one memory across all SAP
Self learning system using machine
learning functionality to gain knowledge
based on historic data and experience
Business context awareness
understanding the business situation and
proactively suggesting solutions
Open and extensible for integration to SAP and
non-SAP solutions. Enabling customers and
partners to extend SAP CoPilot with skills
through bots, agents, and APIs
Turn conversations into actions with SAP Conversational AI
*This is the current state of planning and may be changed by SAP at any time without notice.
Get your work done with one intuitive conversational interface
across all SAP applications and beyond.
* Planned Innovation
*

7 key reasons to
choose SAP Intelligent
RPA to automate SAP
S/4HANA processes
Best-in-class integration with SAP applications
Pre-defined bots
Reusable components
Comprehensive bot development tools
Fully attended and unattended RPA capabilities
Flexible pricing using SAP Cloud Platform Enterprise Agreement
Embedded AI and machine learning

SAP S/4HANA automation use case: Physical inventory count
Updates are manually executed based on physical inventory documents generated in SAP S/4HANA
Create physical
inventory document
Create physical inventory
count templates for each
document
Conduct physical
inventory count
Post inventory updates
into SAP S/4HANA
Updated inventory
status is reflected
Physical inventory
count – Generate
count list
SAP Intelligent RPA
Bot 49R
Physical inventory
count – Upload
count list
SAP Intelligent RPA
Bot 4A8
Replace manual steps with:

Applications in SAP App Center to extend SAP S/4HANA experience
brisken – FinTech for Market Data Governance
myJobCard - Mobile Asset Management &
Mobile Plant Maintenance
Comprehensive end-2-end market data governance
solution built on SAP Cloud Platform and SAP HANA
• A repository of external data with cleansing, data
quality, exception handling and audit trail capabilities
• Automated integration flows from leading financial
data providers such Bloomberg, Thomson Reuters,
OANDA, Quandl and Central Banks to SAP S/4HANA
Visit brisken at SAP App Center
Mobile enterprise asset management (EAM) and
field service solution integrated with SAP S/4HANA
• Dynamic Form Engine helps design and deploy
customer-specific mobile data capture forms
• Provides native mobile UI clients for Android, iOS
and Windows 10 to provide the best possible
performance and user experience
Visit myJobCard at SAP App Center

Extend SAP S/4HANA to deliver real-time intelligent processes

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