This document summarizes a leadership webinar hosted by Scott Eblin on using everyday opportunities to develop leadership skills. Eblin discussed tools like using breaks to recharge, focusing communications around a what, so what, now what framework, and coaching employees using models like GROW. The webinar analyzed a sample leader's day, offering suggestions for improvement like setting clear goals, building in breaks, and connecting people to an inspiring larger purpose and vision. Eblin emphasized starting with quick wins and maintaining connections through his website and social media.
2. Rypple Leadership Series
Your Host Our Guest
Nick Stein Scott Eblin
Leadership Strategis t
Director of Content & Media
Author of “The Next Level”
Rypple
@ScottEblin
@stein_nick
4. Rypple Leadership Series
Your Host Our Guest
Nick Stein Scott Eblin
Leadership Strategis t
Director of Content & Media
Author of “The Next Level”
Rypple
@ScottEblin
@stein_nick
5. How We’ll Flow
What from Scott:
• Share some tools that will help you reach your
goals throughout the day
What from You:
• Participation through:
− Polls
− Chat Slides
− Questions
6. Game Plan
Set things up
Coachable Moments in action
Your next steps
13. Highest Rated Behaviors
Accept accountability for my team’s mistakes or failures
and move quickly to correct them
Make timely decisions based on the available information
Contribute to creating an environment in which everyone
is comfortable engaging in open and honest dialogue
Am clear about the outcomes that need to be achieved
and communicate those to the team
Take accountability for working with peers to address
opportunities or solve problems that fall outside of my
functional role
14. Lowest Rated Behaviors
Pace myself by building in regular breaks from
work
Manage workload so that I have time for
unexpected problems or issues
Give others my full presence and attention
during meetings and conversations
Regularly take time to step back and define or
redefine what needs to be done
Build a network to stay connected to the market
and gain fresh perspective
15. Poll Question
Do you think of yourself or do others
think of you as a go to person?
•Yes
•No
24. What’s Your Picture?
Take a look at next week’s calendar.
What’s coming up where you could
benefit from having a clear picture?
• What’s the outcome you’re trying to create?
• How do you need to show up to make that outcome
likely?
25. Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond
9:00 am: Career planning conversation
10:00 am: Break
11:00 am: Executive team presentation planning
conversation
12:00 pm: Lunch with a friend
1:30 pm: Coaching conversation with project leader
2:30 pm: Break
3:00 pm: All hands meeting
Throughout Day: MBWA
26. Coaching for Development:
Working the GAPS
Where the coachee is Where the coachee wants to be
Abilities Goals
What they can do What they want to do
Coachee’s view
Perceptions Standards
How others see them What’s expected
Others’ view
Source: Peterson and Hicks
27. Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond
9:00 am: Career planning conversation
10:00 am: Break
11:00 am: Executive team presentation planning
conversation
12:00 pm: Lunch with a friend
1:30 pm: Coaching conversation with project leader
2:30 pm: Break
3:00 pm: All hands meeting
Throughout Day: MBWA
29. Three Options for Building in Breaks
Grinding Halts:
• Relatively rare periods
of extended time away
from one’s primary
focus
From Stopping by David Kundtz
30. Three Options for Building in Breaks
Stopovers:
• Longer breaks of hours
or days; taking time off
Grinding Halts:
• Relatively rare periods
of extended time away
from one’s primary
focus
From Stopping by David Kundtz
31. Three Options for Building in Breaks
Stillpoints:
• Brief cues or interludes
throughout the day to
take a break, stop and
center.
Stopovers:
• Longer breaks of hours
or days; taking time off
Grinding Halts:
• Relatively rare periods
of extended time away
from one’s primary
focus
From Stopping by David Kundtz
32. Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond
9:00 am: Career planning conversation
10:00 am: Break
11:00 am: Executive team presentation planning
conversation
12:00 pm: Lunch with a friend
1:30 pm: Coaching conversation with project leader
2:30 pm: Break
3:00 pm: All hands meeting
Throughout Day: MBWA
35. Framing the Communication
What?
What’s the topic or point?
So What?
Why should this person or group care? What’s in
it for them?
36. Framing the Communication
What?
What’s the topic or point?
So What?
Why should this person or group care? What’s in
it for them?
Now What?
What do I want them to do, think, feel or believe
to support the next step?
37. Framing the Communication
What?
What’s the topic or point?
So What?
Why should this person or group care? What’s in
it for them?
Now What?
What do I want them to do, think, feel or believe
to support the next step?
38. Framing the Communication
What?
What’s the topic or point?
So What?
Why should this person or group care? What’s in
it for them?
Now What?
What do I want them to do, think, feel or believe
to support the next step?
39. Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond
9:00 am: Career planning conversation
10:00 am: Break
11:00 am: Executive team presentation planning
conversation
12:00 pm: Lunch with a friend
1:30 pm: Coaching conversation with project leader
2:30 pm: Break
3:00 pm: All hands meeting
Throughout Day: MBWA
40.
41. Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond
9:00 am: Career planning conversation
10:00 am: Break
11:00 am: Executive team presentation planning
conversation
12:00 pm: Lunch with a friend
1:30 pm: Coaching conversation with project leader
2:30 pm: Break
3:00 pm: All hands meeting
Throughout Day: MBWA
42. Coaching for Results: The GROW Model
Goal Reality
What would success
Goal look like?
Reality
Options What’s Next? Options
What’s Next?
Based on a model developed by John Whitmore
43. Coaching for Results: The GROW Model
Goal Reality
What would success What is happening
Goal look like? now?
Reality
What’s Next? Options
Options
What’s Next?
Based on a model developed by John Whitmore
44. Coaching for Results: The GROW Model
Goal Reality
What would success What is happening
Goal look like? now?
Reality
What’s Next? Options
Options
What else could you
What’s Next? try?
Based on a model developed by John Whitmore
45. Coaching for Results: The GROW Model
Goal Reality
What would success What is happening
Goal look like? now?
Reality
What’s Next? Options
Options
What are your next What else could you
What’s Next? few steps? try?
Based on a model developed by John Whitmore
46. Coaching for Results: The GROW Model
Goal Reality
What would success What is happening
Goal look like? now?
Reality
What’s Next? Options
Options
What are your next What else could you
What’s Next? few steps? try?
Based on a model developed by John Whitmore
47. Key Events in Her Day
8:15 am: Arrive, review, plan, initiate, respond
9:00 am: Career planning conversation
10:00 am: Break
11:00 am: Executive team presentation planning
conversation
12:00 pm: Lunch with a friend
1:30 pm: Coaching conversation with project leader
2:30 pm: Break
3:00 pm: All hands meeting
Throughout Day: MBWA
51. Communicating the Change
Purpose
What are we here to do?
Picture
What will it look like when we’re meeting our
purpose?
52. Communicating the Change
Purpose
What are we here to do?
Picture
What will it look like when we’re meeting our
purpose?
Plan
What are the steps to create the picture?
53. Communicating the Change
Purpose
What are we here to do?
Picture
What will it look like when we’re meeting our
purpose?
Plan
What are the steps to create the picture?
Part to Play
What you do that fits into the plan.
54. Communicating the Change
Purpose
What are we here to do?
Picture
What will it look like when we’re meeting our
purpose?
Plan
What are the steps to create the picture?
Part to Play
What you do that fits into the plan.
58. Wisdom from
the Wizard of Westwood
“When you improve a little each day,
eventually big things occur… Seek the
small improvement one day at a time.
That’s the only way it happens and when
it happens, it lasts.”
- John Wooden, record setting coach
10 minutes for this slide and the last one – 30 minutes total
15-20 min[Insert your story.]What do you have to do to be accountable vs. responsible?It’s not just about having systems and processes in place, but it’s also about the satisfaction from achieving results through others.What works for you?Have them tell stores about moving from accountable to responsible.Flipchart: Best Practices for monitoring results.
15-20 min[Insert your story.]What do you have to do to be accountable vs. responsible?It’s not just about having systems and processes in place, but it’s also about the satisfaction from achieving results through others.What works for you?Have them tell stores about moving from accountable to responsible.Flipchart: Best Practices for monitoring results.
Hilton Worldwide GMLESS DETAIL ON THE SET UPWe’re going to lay out a lot of detail for you to try.