An Organizational Story: Salesforce Lightning Design (Nalini Kotamraju at Enterprise UX 2016)
1. An Organizational Story: Salesforce Lightning Design
System
Enterprise UX 2016, San Antonio, UX, USA - June 9, 2016
Nalini Kotamraju, Ph.D.
Senior Director, User Research & User Experience, Salesforce
nkotamraju@salesforce.com
@nkotamraju
15. “Designers were frustrated at the
delta between what they envisioned
and what actually got built.”
- Salesforce UX Team Member
16. “CSS is a bear. Engineers want to write business logic
and sexy back-end code. They don’t want to mess with
moving stuff around on a screen.”
– Salesforce UX Team Member
17. “We removed the gap between
what designers want and
developers deliver”
- Salesforce UX Team Member
22. Create Trust by Showing (Not Telling)
“Living components were a
conversation starter. We built them as
quickly as possible. The faster we
worked, the more we got done, the
better the conversations went.”
- Salesforce UX Team Member
24. Share Often & Document
Brown bags
CSS office hours
Chatter group
Slack channel
Town halls
Sprint reviews
Bug bashes
Document. Document. Document.
25. “Giving it back to the community.
That’s why it’s open source.”
- Salesforce UX Team Member
“Going open source made all the
difference.”
- Salesforce Executive
30. An Organizational Story: Salesforce Lightning Design
System
Enterprise UX 2016, San Antonio, UX, USA - June 9, 2016
Nalini Kotamraju, Ph.D.
Senior Director, User Research & User Experience, Salesforce
nkotamraju@salesforce.com
@nkotamraju