3. LAND ACKNOWLEDGMENT
2
We want to acknowledge that we gather now on
the traditional land of the Canarsie and Lenape
Peoples past and present, and honor with
gratitude the land itself and the people who
have stewarded it throughout the generations.
This calls us to commit to continuing to learn
how to be better stewards of the land we inhabit
as well.
4. LAND ACKNOWLEDGMENT
3
We make this acknowledgement to …
‣ Remember how we remain benefactors of
colonization in using this land.
‣ Remember the people who are no long here to tell
their pre-colonial histories.
‣ Begin the process of decolonization.
5. LAND ACKNOWLEDGMENT
4
We understand that this gesture of acknowledgment
is a first step in our own education of the land and
traditional peoples that we occupy today, and those
who’s colonization bore us benefit also from afar, and
how we continue that mindset of inequality
unconsciously and consciously, passively and actively
in the present.
53. How might we make
design happen better?
Design Operator’s prime directive.
#DesignOps | 42
54. A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES
Designing happens better when…
#DesignOps | 43
55. A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES
Designing happens better when…
‣ different activities happen at their most
appropriate cadence
#DesignOps | 43
56. A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES
Designing happens better when…
‣ different activities happen at their most
appropriate cadence
‣ intentional spaces & processes encourage
serendipity, emergence, exploration
#DesignOps | 43
57. A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES
Designing happens better when…
‣ different activities happen at their most
appropriate cadence
‣ intentional spaces & processes encourage
serendipity, emergence, exploration
‣ a balance of both quantitative and
qualitative data are synthesized into
actionable insights
#DesignOps | 43
58. A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES
Designing happens better when…
‣ different activities happen at their most
appropriate cadence
‣ intentional spaces & processes encourage
serendipity, emergence, exploration
‣ a balance of both quantitative and
qualitative data are synthesized into
actionable insights
‣ collaboration & inclusion are balanced
with coordinated focused development
#DesignOps | 43
59. A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES
Designing happens better when…
‣ different activities happen at their most
appropriate cadence
‣ intentional spaces & processes encourage
serendipity, emergence, exploration
‣ a balance of both quantitative and
qualitative data are synthesized into
actionable insights
‣ collaboration & inclusion are balanced
with coordinated focused development
‣ the exploration of a multiplicity of
narratives have people gaining meaning
across possible futures
#DesignOps | 43
60. A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES
Designing happens better when…
‣ different activities happen at their most
appropriate cadence
‣ intentional spaces & processes encourage
serendipity, emergence, exploration
‣ a balance of both quantitative and
qualitative data are synthesized into
actionable insights
‣ collaboration & inclusion are balanced
with coordinated focused development
‣ the exploration of a multiplicity of
narratives have people gaining meaning
across possible futures
‣ we understand that what attracts and
motivates engaged designers is
different from others
#DesignOps | 43
61. A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES
Designing happens better when…
‣ different activities happen at their most
appropriate cadence
‣ intentional spaces & processes encourage
serendipity, emergence, exploration
‣ a balance of both quantitative and
qualitative data are synthesized into
actionable insights
‣ collaboration & inclusion are balanced
with coordinated focused development
‣ the exploration of a multiplicity of
narratives have people gaining meaning
across possible futures
‣ we understand that what attracts and
motivates engaged designers is
different from others
‣ We mutually understand & value what
quality design output, AND quality
practice is.
#DesignOps | 43
63. ▸ Right size your workflow structures
▸ Wholes need to be created before parts.
This means you can’t always chunk stuff
Different activities happen at their most
appropriate cadence.
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 45
64. ▸ Right size your workflow structures
▸ Wholes need to be created before parts.
This means you can’t always chunk stuff
Different activities happen at their most
appropriate cadence.
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 46
65. ▸ Space to externalize work.
Either virtual or physical,
but always available
▸ Time & space away for reflection,
play, just experiencing.
Intentional spaces & processes encourage
serendipity, emergence, exploration
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 47
68. ▸ Methods for collecting the right data
need to be native to the design process.
▸ Instrumentation needs to be built to
capture appropriate data.
▸ Dashboards & repositories need
to be used to turn data into
actionable insights.
A balance of both quantitative & qualitative
data are synthesized into actionable insights.
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 50
69. #DesignOps | 51A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES
Tri-track product lifecycle
70. #DesignOps | 51A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES
Tri-track product lifecycle
71. #DesignOps | 52A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES
Analytics Dashboards
Looker Dashboard
72. ▸ Collaboration means work together.
▸ Coordination means connecting and
managing separated work.
Collaboration & inclusion are balanced with
coordinated, focused development
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 53
73. ▸ Collaboration means work together.
▸ Coordination means connecting and
managing separated work.
Collaboration & inclusion are balanced with
coordinated, focused development
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 54
74. The exploration of a multiplicity of narratives that
have people gaining meaning across possible futures
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 55
75. The exploration of a multiplicity of narratives that
have people gaining meaning across possible futures
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 56
76. ▸ Hire them.
▸ Onboard them.
▸ Reward them.
▸ Recognize them.
We understand that what attracts & motivates
engaged designers is different from others.
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 57
▸ Develop them.
▸ Pay them.
▸ Engage them.
77. ▸ Socialize design (practice) quality.
▸ Quantify it to be understandable.
▸ Critical design language is key to sustain improved quality.
▸ Monitor it so you can learn and adjust.
We mutually understand & value what
quality design output, AND quality practice is.
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 58
91. ‣ different activities happen at their most
appropriate cadence
‣ intentional spaces & processes encourage
serendipity, emergence, exploration
‣ a balance of both quantitative and
qualitative data are synthesized into
actionable insights
‣ collaboration & inclusion are balanced
with coordinated focused development
Designing happens better when…
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 70
‣ the exploration of a multiplicity of
narratives have people gaining meaning
across possible futures
‣ we understand that what attracts and
motivates engaged designers is
different from others
‣ we mutually understand & value not just
what quality design output is, but also
we understand quality practice
92. ‣ different activities happen at their most
appropriate cadence
‣ intentional spaces & processes encourage
serendipity, emergence, exploration
‣ a balance of both quantitative and
qualitative data are synthesized into
actionable insights
‣ collaboration & inclusion are balanced
with coordinated focused development
Designing happens better when…
A MANIFESTO FOR BETTER DESIGNING FOR BETTER FUTURES #DesignOps | 70
‣ the exploration of a multiplicity of
narratives have people gaining meaning
across possible futures
‣ we understand that what attracts and
motivates engaged designers is
different from others
‣ we mutually understand & value not just
what quality design output is, but also
we understand quality practice
http://bit.ly/BetterDesigning
93. Dave Malouf @ http://davemalouf.design/
Consultant, Coach, Educator
THANK YOU
71