A common misconception about agile is that managers are unnecessary. After all, agile is based on self-organizing teams. If the teams organize themselves, what do managers do? Unfortunately, most scrum training plays into that. Think about it: how many trainers or coaches have you seen sketch the structure of a scrum team with a drawing that includes a manager? While there's always a scrum master and a product owner, the core team and maybe some stakeholders, have you ever seen a manager in that drawing?  This misconception can be a problem all around: A frequently cited barrier to agile adoption is managers who don't know what to do when their teams become self-managing. When they're not included in training, how would they (or anyone else, for that matter) know how to characterize their role. At the same time, organizations often lay down expectations of managers, some compatible with agile, some not.  Agile has clearly shifted the old roles and responsibilities. Managers bent on command-and-control are clearly a barrier to agile adoption. But managers who take a hands-off approach or are treading water in a sea of ambiguity will almost certainly stymie adoption, as well. Ron Lichty believes (and so do a lot of the early agile thought leaders) that managers have critical roles to play in enabling success, both of transitions to agile and of agile itself. This session is about those roles.

1. If We’re Agile…
Why Do We Need Managers?"!
"
"Ron Lichty, principal, Ron Lichty Consulting
author, Managing the Unmanageable"
www.RonLichty.com, www.ManagingTheUnmanageable.net "

2. * Addison Wesley published October 2012
*

3. Ron Lichty,
Managing Software People Teams
SOFTWEST

4. Why we wrote:
* Addison Wesley published October 2012
*

5. Management Training
• Isn’t it odd...
– how long we expect you to have studied
the art of programming
– how little we expect you to have studied
the art of managing?

6. Management Training
• Courses with Impact
– Managers and the Law
– Situational Leadership
– Reflective Listening

7. Management Training
• Agile…

8. Why we wrote:
* Addison Wesley published October 2012
*

9. Rules of Thumb / Nuggets of Wisdom*
* 300 in the book

10. 10
The Problem:
Where Is the Manager?
ScrumTeam.jpg (from Exploring Scrum- the Fundamentals, by Dan Rawsthorne Doug Shimp)

11. 11
The Problem:
Where Is the Manager?

12. the Agile Manager Squeeze
youyouyouyou
herehereherehere
areareareare
OrganizationalOrganizationalOrganizationalOrganizational
ChangesChangesChangesChanges
My JobMy JobMy JobMy Job
ChangesChangesChangesChanges
TeamTeamTeamTeam
ChangesChangesChangesChanges
Peer PartnerPeer PartnerPeer PartnerPeer Partner
ChangesChangesChangesChanges
LeadershipLeadershipLeadershipLeadership
ChangesChangesChangesChanges
Welcome to Agile!
--Agile Learning Labs, Laura Powers

13. Managers and Agile
• “A common misconception is that because
of this reliance on self-organizing teams,
there is little or no role for leaders of agile
teams. Nothing could be further from the
truth.”
--Mike Cohn, Succeeding with Agile

14. Agile Management Roles
• Familiar management roles teams still need
• Management roles that are new with agile
• Roles (and styles) that are inappropriate
• Roles that are deprecated
• Roles that change, sometimes dramatically

15. Managing the Unmanageable:
Rules, Tools, and Insights for Managing Software
People and Teams
• What’s unique about managing programmers
• What’s unique about programmers
• Finding and Hiring Great Programmers
• Getting New Programmers Started Off Right
• Managing People / Managing a Team
• Managing Up, Out, and Yourself
• Motivating Programmers and Teams
• Establishing/Nurturing a Successful Culture
• Managing Successful Software Delivery

16. Managers and Agile
• Exercise!

17. Managers and Agile
• Creating an Agile Culture
• Supporting Agile Values
• Empowering Self-Organization Excellence
• Removing Impediments
• Counseling, Coaching and Mentoring
• Hiring and Firing

18. Managers and Agile
• Creating an Agile Culture

19. Managers and Agile
• Creating an Agile Culture
McGregor's X-Y Theory

20. Managers and Agile
• Creating an Agile Culture
Lean-Agile management is the art of leading people, not
managing them... Leading people involves creating the
correct environment, focusing them on the right things,
and trusting them to do their work...
In Lean-Agile, the manager has two primary
responsibilities:
• setting the outcomes or goals expected of the team;
• assisting the doers in creating a better process and
workspace to get their jobs done...
--Alan Shalloway, Net Objectives

21. Managers and Agile
• Creating an Agile Culture

22. Managers and Agile
• Creating an Agile Culture
• Supporting Agile Values
• Empowering Self-Organization Excellence
• Removing Impediments
• Counseling, Coaching and Mentoring
• Hiring and Firing

23. Managers and Agile
• Supporting Agile Values

24. Managers and Agile
• Supporting Agile Values
Methodology
You
Use
Methodology
You
Associate
with
Increase
Profits
Agile
Blended
(Some
Waterfall
and
Some
Agile)
Lean
Waterfall
Agile
73.9%
13.0%
9.8%
0.0%
Blended
(Some
Waterfall
and
Some
Agile)
31.8%
46.2%
10.6%
6.1%
Lean
14.3%
0.0%
42.9%
14.3%
Waterfall
15.8%
50.0%
18.4%
13.2%
Don't
Know
5.3%
42.1%
26.3%
5.3%

25. Managers and Agile
• Supporting Agile Values
The Agile Manifesto
– We value:
• Individuals and interactions over processes and tools
• Working software over comprehensive documentation
• Customer collaboration over contract negotiation
• Responding to change over following a plan
-- http://agilemanifesto.org/

26. Managers and Agile
• Supporting Agile Values
Value the Agile Manifesto over sets of practices
– We value:
• Individuals and interactions over processes and tools
• Working software over comprehensive documentation
• Customer collaboration over contract negotiation
• Responding to change over following a plan
-- http://agilemanifesto.org/

27. Managers and Agile
• Creating an Agile Culture
• Supporting Agile Values
• Empowering Self-Organization Excellence
• Removing Impediments
• Counseling, Coaching and Mentoring
• Hiring and Firing

28. Managers and Agile
• Empowering Self-Organization Excellence
When teams self-organize there's still plenty for
managers to do... a managers job is to engineer
the organization so that teams can do their best
work.
--Esther Derby, co-founder, Scrum Alliance

29. Managers and Agile
• Empowering Self-Organization Excellence
Be a damper to the noise. --Joe Kleinschmidt, CTO
John Evans, Winchester, Hants, United Kingdom, www.thetippingpoint.co.u

30. Managers and Agile
• Empowering Self-Organization Excellence

31. Managers and Agile
• Creating an Agile Culture
• Supporting Agile Values
• Empowering Self-Organization Excellence
• Removing Impediments
• Counseling, Coaching and Mentoring
• Hiring and Firing

32. Managers and Agile
• Removing Impediments
“Managers are still needed. Not so much for
their planning and controlling ability, but for
the important job of interfacing on the team’s
behalf with the rest of the organization.”
--Diana Larsen, co-author, Agile Retrospectives

33. Managers and Agile
• Removing Impediments
Ensure your team has slack!
(100% capacity begets bottlenecks!)
--photo (c) Bud Adams, SXC, www.aimpgh.com

34. Managers and Agile
• Removing Impediments: Protect team focus!
(Guard against the waste of multitasking!)
--photo (c) jeweledlion, http://www.flickr.com/photos/jeweledlion/1502706553/ Some rights reserved

35. Managers and Agile
• Creating an Agile Culture
• Supporting Agile Values
• Empowering Self-Organization Excellence
• Removing Impediments
• Counseling, Coaching and Mentoring
• Hiring and Firing

36. Managers and Agile
• Counseling, Coaching and Mentoring
Photo by Esti Alvarez, Some rights reserved, http://www.Flickr.com/photos/esti/4638056301/

37. Managers and Agile
• Creating an Agile Culture
• Supporting Agile Values
• Empowering Self-Organization Excellence
• Removing Impediments
• Counseling, Coaching and Mentoring
• Hiring and Firing

38. Managers and Agile
• Hiring and Firing
Always be recruiting!
--Mickey Mantle and Ron Lichty,
Managing the Unmanageable: Rules, Tools, and Insights for Managing
Software People and Teams

39. Managers and Agile
• Hiring and Firing
Always be recruiting!
Deal with problem employees!

40. Managers and Agile
• Critical to agile transformational success
• Key roles in agile
• Engage managers
• Clarify managerial roles

41. Ron Lichty Consulting
• Mentoring, coaching, interim and acting CTO / VP Eng roles:
– http://ronlichty.com, Ron@RonLichty.com
• The book:
Managing the Unmanageable:
Rules, Tools Insights for Managing Software People Teams
– http://ManagingTheUnmanageable.net -----tools, excerpts, more rules of thumb
– http:www.informit.com/agile -----special prices: this other agile titles
• The study:
The Study of Product Team Performance
– http://ronlichty.blogspot.com
• Training:
The Agile Manager
Managing Software People and Teams