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The	
  Tug	
  of	
  War	
  of	
  the	
  Business	
  Model	
  Canvas	
  

                                                                                                         Business	
  Model	
  Canvas	
  is	
  
               Business	
  Model	
  Canvas	
  is	
  
                                                                                                                      NOT	
  
                      TOO	
  ABSTRACT,	
  
                                                                                                         A	
  SEAMLESS	
  PLATFORM	
  
                    NOT	
  ACTIONABLE,	
  	
  
                                                                                                        FOR	
  TOOLS	
  OF	
  PLANNING,	
  
              NOT	
  METRICS-­‐DRIVEN,	
  AND	
  
                                                                                                         CHANGE	
  MANAGEMENT,	
  	
  
                       NOT	
  DYNAMIC	
  	
  
                                                                                                          SUPPLY	
  CHAIN	
  MNGT,	
  
                       FOR	
  STARTUPS	
  	
  
                                                                                                         AND	
  PROBLEM	
  SOLVING	
  




                                                                Business	
  Model	
  Canvas	
  
      Pragma9sts	
                                 Job:	
  Document	
  and	
  Develop	
  Business	
  Models	
                          Visionaries	
  
      (Entrepreneurs/Startups/	
                                (Customer	
  Archetypes)	
                           (Corporate	
  Planners/Strategists/	
  
      Product	
  Developers/Managers)	
                                                                                            Consultants/Leaders)	
  




Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
HEROES	
  
                                                                	
  
                                                                	
  
                                                                	
  
                                                               	
  
                                                               	
  
                                                               	
  
                                                               	
  
                                                               	
  
UNLEASH	
  THE	
  POWER	
  OF	
  THE	
  BUSINESS	
  MODEL	
  CANVAS	
  
    Use	
  the	
  Business	
  Model	
  Canvas	
  as	
  a	
  Universal	
  Problem	
  Solving	
  (UPS)	
  Canvas	
  
                                                               	
  
                                                              	
  
                                                              	
  
                                                              	
  
                                                              	
  
                                                              	
  
                                                              	
  
                                                     Dr.	
  Rod	
  King	
  
                         VDD	
  University	
  for	
  Leaders,	
  Managers,	
  and	
  Entrepreneurs	
  	
  
Proficiency	
  Pyramid	
  for	
  the	
  Business	
  Model	
  Canvas	
  
     Use	
  the	
  Canvas	
  for	
  Business	
  Model	
  InnovaKon,	
  Supply	
  Chain	
  Management,	
  and	
  Universal	
  Problem	
  Solving                                            	
  
                                                                                               	
                                          Visual	
  Ideas	
  Management	
  (VIM)	
  Tool	
  
                                                                            GOLD	
  Jobs-­‐To-­‐Be-­‐Done	
  
 Gold	
  Level	
                                           1.	
  	
  Universal	
  OrganizaKon	
  &	
  Planning	
  
                                                                                                                                           Lean	
  OrganizaLonal	
  Development	
  
 (“Blue	
  Ocean”)	
                                                                                                                       Canvas	
  =	
  
                                                           2.	
  	
  Universal	
  Change	
  Management	
                                   Business	
  Model	
  Canvas	
  +	
  
                                                           3.	
  	
  Universal	
  Problem	
  Solving,	
  Design,	
                         Business	
  Model	
  Environment	
  =	
  
                                                           	
  	
  	
  	
  	
  and	
  InnovaKon	
                                          SEMPORCES	
  Chain	
  
                                                           4.	
  	
  Universal	
  Project	
  Management	
  

 Silver	
  Level	
                                                                   SILVER	
  Jobs-­‐To-­‐Be-­‐Done	
                                 Lean	
  OrganizaLonal	
  Development	
  
 (“Brown	
  Ocean”)	
                          	
  	
  	
  	
  1.	
  	
  Document	
  exisKng	
  SUPPLY	
  CHAINS	
  	
                                 Canvas	
  =	
  
                                               	
  	
  	
  	
  2.	
  	
  Analyze,	
  improve,	
  and	
  manage	
  exisKng	
  SUPPLY	
  
                                                                                                                                                       Business	
  Model	
  Canvas	
  +	
  
                                                                                                                                                       Business	
  Model	
  Environment	
  =	
  
                                               	
  	
  	
  	
  	
  	
  	
  	
  	
  CHAINS	
  
                                                                                                                                                       SEMPORCES	
  Chain	
  
                                               	
  	
  	
  	
  3.	
  	
  Design	
  new	
  including	
  disrupKve	
  SUPPLY	
  CHAINS	
  
                                               	
  	
  	
  	
  4.	
  	
  Document,	
  analyze,	
  improve,	
  and/or	
  design	
  
                                               	
  	
  	
  	
  	
  	
  	
  	
  	
  BUSINESS	
  ECOSYSTEMS	
  (INDUSTRIES)	
  
 Bronze	
  Level	
                                              BRONZE	
  Jobs-­‐To-­‐Be-­‐Done	
  
 (“Red	
  Ocean”)	
                                                                                                                                                           Business	
  Model	
  
                              1.	
  	
  Document	
  exisKng	
  BUSINESS	
  MODELS	
                                                                                           Canvas	
  
                              2.	
  	
  Analyze,	
  improve,	
  and	
  manage	
  exisKng	
  BUSINESS	
  MODELS	
  
                              3.	
  	
  Design	
  new	
  including	
  disrupKve	
  BUSINESS	
  MODELS	
  
                              4.	
  	
  Document,	
  analyze,	
  improve,	
  and/or	
  design	
  personal	
  BUSINESS	
  MODELS	
  
                              	
  	
  	
  	
  	
  (personal/family	
  LIFE	
  including	
  CAREER)	
  



Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
BUSINESS	
  MODEL	
  CANVAS	
  
            (BMC)	
  
  A	
  Visual	
  Tool	
  for	
  DocumenLng	
  and	
  Developing	
  Business	
  Models	
  
Business	
  System	
  Logic	
  and	
  2	
  Levels	
  of	
  The	
  Business	
  Model	
  Canvas	
  




Extended	
  BUSINESS	
  SYSTEM	
  
     (7	
  Building	
  Blocks	
  of	
  an	
  Enterprise	
  Supply	
  Chain	
  excluding	
  Topic	
  of	
  “Environment”)	
  




 Business	
  Effect	
  (Trade-­‐off)	
              (2	
  Building	
  Blocks)	
  
3	
  FUNCTIONS	
  OR	
  JOBS-­‐TO-­‐BE-­‐DONE	
  OF	
  A	
  BUSINESS	
  MODEL	
  
                                                               Value	
  ProposiKon	
  
                                                                    (Offer)	
  




Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
The	
  9	
  Building	
  Blocks	
  of	
  the	
  Business	
  Model	
  Canvas	
  




 CreaKve	
  Commons	
  License	
  (2010).	
  www.businessmodelgeneraKon.com	
  	
  
Universal	
  Supply	
  Chain	
  (“SIPOCC”)	
  Logic	
  and	
  Swimlanes	
  of	
  the	
  Business	
  Model	
  Canvas	
  
           Why	
  the	
  Business	
  Model	
  Canvas	
  Works	
  so	
  Well:	
  An	
  Archetype	
  of	
  a	
  Universal	
  Supply	
  Chain	
  System	
  




(-­‐):	
  PAIN	
  or	
  Cost	
  	
                                                (+):	
  DELIGHT	
  or	
  Benefit	
  




        The	
  Above	
  Visual	
  Layout	
  by	
  Dr.	
  Rod	
  King	
  (rodkuhnking@sbcgloba.net)	
  is	
  based	
  on	
  The	
  Business	
  Model	
  Canvas	
  
 (www.businessmodelgeneraKon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaKve	
  Commons	
  A?ribuKon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
Business	
  Model	
  Canvas	
  
         Strategic	
  Management	
  Template	
  for	
  DocumenKng	
  and	
  Developing	
  Business	
  Models	
  (Enterprise	
  Supply	
  Chains)	
  

 Key	
  Partners	
               Key	
  Ac9vi9es	
              Value	
  Proposi9on	
                 Customer	
                   Customer	
  Segments	
  
        (KP)	
                          (KA)	
                           (VP)	
                   Rela9onships	
  (CR)	
                 (CS)	
  




                                 Key	
  Resources	
                                                      Channels	
  
                                         (KR)	
                                                            (CH)	
  




Cost	
  Structure	
                                                             Revenue	
  Streams	
  
        (C$)	
                                                                       (R$)	
  




                               CreaKve	
  Commons	
  License	
  (2010).	
  www.businessmodelgeneraKon.com	
  	
  
THINK	
  BIG	
  AND	
  DIFFERENT	
  
Unleash	
  the	
  Power	
  of	
  the	
  Business	
  Model	
  Canvas	
  
                                  	
  
“You	
  are	
  not	
  here	
  merely	
  to	
  make	
  a	
  living.	
  
 You	
  are	
  here	
  in	
  order	
  to	
  enable	
  the	
  world	
  	
  
                      to	
  live	
  more	
  amply,	
  
                       with	
  great	
  vision,	
  
with	
  a	
  finer	
  spirit	
  of	
  hope	
  and	
  achievement.	
  
   You	
  are	
  here	
  to	
  enrich	
  the	
  world,	
  and	
  
               you	
  impoverish	
  yourself	
  
               if	
  you	
  forget	
  the	
  errand”	
  
                                      	
  
                                      	
  
       Woodrow	
  Wilson,	
  USA	
  President	
  (1913-­‐1921)	
  
The	
  Ideal	
  Business	
  Model	
  Canvas	
  
                                	
  
                               Is	
  
                                	
  
A	
  Universal	
  Problem	
  Solving	
  (UPS)	
  Canvas	
  
                                	
  
                               Is	
  
                                	
  
         An	
  Ideal	
  Lean	
  Startup	
  Cockpit	
  
Use	
  the	
  Business	
  Model	
  Canvas	
  
                            	
  
  In	
  ConjuncKon	
  With	
  the	
  Workflow	
  of	
  
                            	
  
The	
  Universal	
  Problem	
  Solving	
  (UPS)	
  Cycle	
  
                            	
  
UNIVERSAL	
  PROBLEM	
  SOLVING	
  (UPS)	
  CYCLE	
  AND	
  CANVAS	
  




(-­‐)	
                                                                      (+)	
  




Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
Transform	
  	
  
              The	
  Business	
  Model	
  Canvas	
  
                            Into	
  
A	
  Lean	
  Organiza9onal	
  Development	
  Canvas,	
  	
  
          A	
  Universal	
  Problem	
  Solving	
  and	
  Supply	
  Chain	
  Management	
  Canvas	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  	
  	
  	
  	
  	
  	
  Universal	
  Supply	
  Chain	
  Management	
  
                                                                                                                  8	
  Levels	
  for	
  DocumenKng	
  and	
  Managing	
  Supply	
  Chains	
  

	
  
                      GLOBAL	
  Supply	
  Chain	
  Management	
  

               NATIONAL	
  Supply	
  Chain	
  Management	
  

               REGIONAL	
  Supply	
  Chain	
  Management	
  

               LOCAL	
  (Industry/Sector)	
  Supply	
  Chain	
  Management	
  

               OrganizaHonal	
  (Enterprise)	
  Supply	
  Chain	
  Management	
  

               Department	
  Supply	
  Chain	
  Management	
  

               Team	
  (Group)	
  Supply	
  Chain	
  Management	
  

               Personal	
  Supply	
  Chain	
  Management	
  
               	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Level	
   1   2   3   4   5   6   7   8


       Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
                                                        VDD	
  University	
  for	
  Leaders,	
  Managers,	
  and	
  Entrepreneurs	
  
Ecosystem	
  Logic	
  and	
  3	
  Levels	
  of	
  The	
  Lean	
  Organiza9onal	
  Development	
  Canvas	
  




                                  ECOSYSTEM	
  
          (7	
  Building	
  Blocks	
  of	
  an	
  Ecosystem	
  Supply	
  Chain	
  including	
  Topic	
  of	
  “Environment”)	
  




                    Effect	
  (Trade-­‐off)	
            (2	
  Building	
  Blocks)	
  

                                     Shared	
  Value	
  (Result)	
  
                                                        (1	
  Building	
  Block)	
  
The	
  10	
  Blocks	
  of	
  The	
  Lean	
  Organiza9onal	
  Development	
  Canvas	
  




      The	
  Visual	
  Layout	
  of	
  the	
  TacLcal	
  OrganizaKonal	
  Development	
  Canvas	
  is	
  adapted	
  from	
  The	
  Business	
  Model	
  Canvas	
  
(www.businessmodelgeneraKon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaKve	
  Commons	
  A?ribuKon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
Benefits	
  of	
  
Lean	
  Organiza9onal	
  Development	
  Canvas,	
  	
  
        A	
  Universal	
  Problem	
  Solving	
  and	
  Supply	
  Chain	
  Management	
  Canvas	
  
8	
  BENEFITS	
  OF	
  THE	
  LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
Advantages	
  of	
  a	
  Canvas	
  for	
  Business	
  Model	
  InnovaLon,	
  Supply	
  Chain	
  Management,	
  and	
  Universal	
  Problem	
  Solving	
  	
  


  CONCRETE	
                                                ACTIONABLE	
                                               DYNAMIC	
  FRAMEWORK	
  
  	
                                                        	
                                                         	
  
  TacKcal	
  OrganizaKonal	
  Development	
                 Through	
  use	
  of	
  acKonable	
  metrics,	
            Although	
  the	
  OrganizaKonal	
  
  Canvas	
  provides	
  a	
  concrete	
                     the	
  TacKcal	
  OrganizaKonal	
                          Development	
  Canvas	
  is	
  a	
  snapshot	
  
  framework	
  for	
  discovering,	
                        Development	
  Canvas	
  facilitates	
  the	
              of	
  a	
  business	
  model/ecosystem,	
  it	
  
  analyzing,	
  and	
  solving	
  operaKonal	
              idenKficaKon	
  of	
  gaps	
  as	
  well	
  as	
  and	
     can	
  be	
  made	
  dynamic	
  using	
  the	
  tool	
  
  problems	
                                                generaKon	
  of	
  remedial	
  acKons	
                    of	
  the	
  Lean	
  Startup	
  Cockpit	
  


  METRICS-­‐DRIVEN	
                                                                                                   UNIVERSAL	
  PLANNING	
  
  	
                                                                    8	
  BENEFITS	
                                	
  
  Performance	
  perspecKves,	
                                                                                        Due	
  to	
  the	
  layout	
  and	
  nature	
  of	
  
                                                                               OF	
  
  indicators,	
  and	
  metrics	
  can	
  be	
  added	
                                                                topics	
  on	
  the	
  Lean	
  OrganizaKonal	
  
  to	
  the	
  OrganizaKonal	
  Development	
                 THE	
  LEAN	
  ORGANIZATIONAL	
                          Development	
  Canvas,	
  it	
  can	
  be	
  used	
  
  Canvas	
                                                      DEVELOPMENT	
  CANVAS	
                                for	
  planning,	
  organizing,	
  and	
  
  	
                                                                                                                   managing	
  ideas	
  for	
  any	
  system	
  


  CHANGE	
  MANAGEMENT	
                                    SUPPLY	
  CHAIN	
  MANAGEMENT	
                            UNIVERSAL	
  PROBLEM	
  SOLVING	
  
  	
                                                        	
                                                         	
  
  Any	
  situaKon	
  of	
  change	
                         The	
  Lean	
  OrganizaKonal	
  Develop-­‐                 The	
  OrganizaKonal	
  Development	
  
  management	
  can	
  be	
  presented,	
                   ment	
  Canvas,	
  in	
  contrast	
  to	
  the	
           Canvas	
  can	
  be	
  used	
  for	
  tacKcal	
  and	
  
  organized,	
  evaluated,	
  and	
  managed	
              Business	
  Model	
  Canvas,	
  can	
  be	
  used	
        strategic	
  problem	
  solving	
  in	
  any	
  
  using	
  a	
  Lean	
  OrganizaKonal	
  Develop-­‐         for	
  planning,	
  organizing,	
  evaluaKng,	
            domain	
  
  ment	
  Canvas	
                                          and	
  managing	
  any	
  supply	
  chain	
                	
  



 CreaKve	
  Commons	
  License.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
                                        VDD	
  University	
  for	
  Leaders,	
  Managers,	
  and	
  Entrepreneurs	
  
Tac9cal	
  
Organiza9onal	
  Development	
  Canvas	
  
LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
                               TacKcal	
  Problem	
  Solving	
  and	
  Supply	
  Chain	
  Management	
  Canvas	
  (Without	
  Key	
  Metrics)	
  

      Key	
  Partners	
                  Key	
  Ac9vi9es	
               Value	
  Proposi9on	
                   Customer	
                    Customer	
  Segments	
  
             (KP)	
                             (KA)	
                            (VP)	
                     Rela9onships	
  (CR)	
                  (CS)	
  



                                                                                                                    Channels	
  
                                                                                                                      (CH)	
  


                                        Key	
  Resources	
                                                      Environment	
  
                                                (KR)	
                                                         (Trends/Forces)	
  




(-­‐):	
  PAIN	
  (COST)	
                                                               (+):	
  DELIGHT	
  (BENEFIT)	
  
Cost	
                                                                                   Revenue	
  
Structure	
  (C$)	
                                                                      Streams	
  (R$)	
  




                                                   	
  Shared	
  Value	
  (PROFIT;	
  Customer	
  Experience)	
  



        The	
  Visual	
  Layout	
  of	
  the	
  TacLcal	
  OrganizaKonal	
  Development	
  Canvas	
  is	
  adapted	
  from	
  The	
  Business	
  Model	
  Canvas	
  
  (www.businessmodelgeneraKon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaKve	
  Commons	
  A?ribuKon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
                                       TacKcal	
  Problem	
  Solving	
  and	
  Supply	
  Chain	
  Management	
  Canvas	
  (With	
  Key	
  Metrics)	
  

      Key	
  Partners	
                          Key	
  Ac9vi9es	
                      Value	
  Proposi9on	
                      Customer	
                                Customer	
  Segments	
  
             (KP)	
                                     (KA)	
                                   (VP)	
                        Rela9onships	
  (CR)	
                              (CS)	
  



                                                                                                                                         Channels	
  
                                                                                                                                           (CH)	
  


                                                Key	
  Resources	
                                                                 Environment	
  
                                                        (KR)	
                                                                    (Trends/Forces)	
  




(-­‐):	
  PAIN	
  (COST)	
                                         Material/Info’	
  Cost:	
         (+):	
  DELIGHT	
  (BENEFIT)	
   Engagement:	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  /AcquisiKon:	
  
Cost	
                                              Staffing	
  Cost:	
                                Revenue	
               AcKvaKon:	
  
Structure	
  (C$)	
                                                                                  Streams	
  (R$)	
  
                               Equipment/Infrastructure/Facility	
  Cost:	
                                                          RetenKon:	
  
                               DistribuKon/LogisKcs	
  Cost:	
  	
                                                               Revenue:	
  
                               Customer	
  AcquisiKon	
  Cost:	
                                                             Referral:	
  

                                                              	
  Shared	
  Value	
  (PROFIT;	
  Customer	
  Experience)	
  



        The	
  Visual	
  Layout	
  of	
  the	
  TacLcal	
  OrganizaKonal	
  Development	
  Canvas	
  is	
  adapted	
  from	
  The	
  Business	
  Model	
  Canvas	
  
  (www.businessmodelgeneraKon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaKve	
  Commons	
  A?ribuKon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
                    TacKcal	
  Problem	
  Solving	
  and	
  Supply	
  Chain	
  Management	
  Worksheet	
  (With	
  Top	
  3	
  Problems	
  and	
  Features)	
  

      Key	
  Partners	
                   Key	
  Ac9vi9es	
               Value	
  Proposi9on	
                    Customer	
                    Customer	
  Segments	
  
             (KP)	
                              (KA)	
                            (VP)	
                      Rela9onships	
  (CR)	
                  (CS)	
  



                                                                                                                      Channels	
  
                                                                                                                        (CH)	
  

                                                                              Top	
  3	
  Features	
                                                Top	
  3	
  Problems	
  
                                         Key	
  Resources	
                                                       Environment	
  
                                                 (KR)	
                                                          (Trends/Forces)	
  




(-­‐):	
  PAIN	
  (COST)	
                                                                 (+):	
  DELIGHT	
  (BENEFIT)	
  
Cost	
                                                                                     Revenue	
  
Structure	
  (C$)	
                                                                        Streams	
  (R$)	
  




                                                     	
  Shared	
  Value	
  (PROFIT;	
  Customer	
  Experience)	
  



        The	
  Visual	
  Layout	
  of	
  the	
  TacLcal	
  OrganizaKonal	
  Development	
  Canvas	
  is	
  adapted	
  from	
  The	
  Business	
  Model	
  Canvas	
  
  (www.businessmodelgeneraKon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaKve	
  Commons	
  A?ribuKon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
       TacKcal	
  Problem	
  Solving	
  and	
  Supply	
  Chain	
  Management	
  Canvas	
  (With	
  Top	
  3	
  Problems	
  and	
  Features	
  as	
  well	
  as	
  Key	
  Metrics)	
  

      Key	
  Partners	
                          Key	
  Ac9vi9es	
                      Value	
  Proposi9on	
                          Customer	
                                Customer	
  Segments	
  
             (KP)	
                                     (KA)	
                                   (VP)	
                            Rela9onships	
  (CR)	
                              (CS)	
  



                                                                                                                                             Channels	
  
                                                                                                                                               (CH)	
  

                                                                                             Top	
  3	
  Features	
                                                                  Top	
  3	
  Problems	
  
                                                Key	
  Resources	
                                                                     Environment	
  
                                                        (KR)	
                                                                        (Trends/Forces)	
  




(-­‐):	
  PAIN	
  (COST)	
                                         Material/Info’	
  Cost:	
             (+):	
  DELIGHT	
  (BENEFIT)	
   Engagement:	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  /AcquisiKon:	
  
Cost	
                                              Staffing	
  Cost:	
                                    Revenue	
               AcKvaKon:	
  
Structure	
  (C$)	
                                                                                      Streams	
  (R$)	
  
                               Equipment/Infrastructure/Facility	
  Cost:	
                                                              RetenKon:	
  
                               DistribuKon/LogisKcs	
  Cost:	
  	
                                                                   Revenue:	
  
                               Customer	
  AcquisiKon	
  Cost:	
                                                                 Referral:	
  

                                                              	
  Shared	
  Value	
  (PROFIT;	
  Customer	
  Experience)	
  



        The	
  Visual	
  Layout	
  of	
  the	
  TacLcal	
  OrganizaKonal	
  Development	
  Canvas	
  is	
  adapted	
  from	
  The	
  Business	
  Model	
  Canvas	
  
  (www.businessmodelgeneraKon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaKve	
  Commons	
  A?ribuKon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
    OperaKonal	
  Problem	
  Solving	
  and	
  Supply	
  Chain	
  Management	
  Canvas	
  (With	
  Top	
  3	
  Problems	
  and	
  Features	
  as	
  well	
  as	
  Key	
  Metrics)	
  

 Suppliers/Inputs/	
                         Process/Strategy	
                                  Offer	
                              Retailers/Channels/	
                                Customers	
  
     Partners	
                                                                             (Product/Service)	
                       CRM/Promo9on	
                                   (Problems/Goals/	
  
                                                                                                                                                                                       Jobs-­‐To-­‐Be-­‐Done)	
  




                                                                                                 Top	
  3	
  Features	
                                                                  Top	
  3	
  Problems	
  
                                            Employees/Brand	
                                                                           Environment	
  
                                                   	
                                                                                  (Trends/Forces)	
  
                                                             	
                                                                               	
  
                                                   	
                                                                                •  SubsLtutes	
  
                                            Machinery/Infra’/	
  
                                            Technology/Place	
                                                                       •  New	
  Entrants/	
  
                                                                                                                                     	
  	
  	
  	
  	
  	
  	
  CompeLtors	
  

(-­‐):	
  PAIN	
  (COST)	
                                             Material/Info’	
  Cost:	
             (+):	
  DELIGHT	
  (BENEFIT)	
   Engagement:	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  /AcquisiKon:	
  
Cost	
                                              Staffing	
  Cost:	
                                        Revenue	
               AcKvaKon:	
  
Structure	
  (C$)	
                                                                                          Streams	
  (R$)	
  
                               Equipment/Infrastructure/Facility	
  Cost:	
                                                                  RetenKon:	
  
                               DistribuKon/LogisKcs	
  Cost:	
  	
                                                                       Revenue:	
  
                               Customer	
  AcquisiKon	
  Cost:	
                                                                     Referral:	
  

                                                                    	
  Shared	
  Value	
  (PROFIT;	
  Customer	
  Experience)	
  



        The	
  Visual	
  Layout	
  of	
  the	
  TacLcal	
  OrganizaKonal	
  Development	
  Canvas	
  is	
  adapted	
  from	
  The	
  Business	
  Model	
  Canvas	
  
  (www.businessmodelgeneraKon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaKve	
  Commons	
  A?ribuKon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
Strategic	
  
Organiza9onal	
  Development	
  Canvas	
  
LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
                                Strategic	
  Problem	
  Solving	
  and	
  Supply	
  Chain	
  Management	
  Canvas	
  (Without	
  Key	
  Metrics)	
  

 PRODUCT,	
  ENTERPRISE,	
  or	
  ORGANIZATION	
   Value	
  Proposi9on	
                                                                   CUSTOMERS	
  
                                                            (VP)	
  




                                  	
  
                               Product	
                                        Top	
  3	
  Features	
                                                   Top	
  3	
  Problems	
  
                   (Minimum	
  Viable	
  Product/	
  
                         Landing	
  Page/	
  
                     Mock-­‐up/Prototype/	
  
                     Pilot	
  (Dra_)	
  SoluLon/	
  
                      Complete	
  SoluLon)	
  




(-­‐):	
  PAIN	
  (COST)	
                                                                    (+):	
  DELIGHT	
  (BENEFIT)	
  
Cost	
                                                                                        Revenue	
  
Structure	
  (C$)	
                                                                           Streams	
  (R$)	
  




                                                      	
  Shared	
  Value	
  (PROFIT;	
  Customer	
  Experience)	
  



Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
     The	
  visual	
  layout	
  of	
  the	
  Strategic	
  OrgDev	
  Canvas	
  is	
  inspired	
  by	
  Osterwalder	
  &	
  Pigneur’s	
  Business	
  Model	
  Canvas	
  (2010)	
  	
  
LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
                                      Strategic	
  Problem	
  Solving	
  and	
  Supply	
  Chain	
  Management	
  Canvas	
  (With	
  Key	
  Metrics)	
  

 PRODUCT,	
  ENTERPRISE,	
  or	
  ORGANIZATION	
   Value	
  Proposi9on	
                                                                                           CUSTOMERS	
  
                                                            (VP)	
  




                                     	
  
                                  Product	
                                                  Top	
  3	
  Features	
                                                                  Top	
  3	
  Problems	
  
                   (Minimum	
  Viable	
  Product/	
  
                         Landing	
  Page/	
  
                     Mock-­‐up/Prototype/	
  
                     Pilot	
  (Dra_)	
  SoluLon/	
  
                      Complete	
  SoluLon)	
  




(-­‐):	
  PAIN	
  (COST)	
                                                                               (+):	
  DELIGHT	
  (BENEFIT)	
   Engagement:	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  /AcquisiKon:	
  
                                                                   Material/Info’	
  Cost:	
  
Cost	
                                                                                                   Revenue	
  
Structure	
  (C$)	
                                 Staffing	
  Cost:	
                                                            AcKvaKon:	
  
                                                                                                         Streams	
  (R$)	
  
                               Equipment/Infrastructure/Facility	
  Cost:	
                                                              RetenKon:	
  
                               DistribuKon/LogisKcs	
  Cost:	
  	
                                                                   Revenue:	
  
                               Customer	
  AcquisiKon	
  Cost:	
                                                                 Referral:	
  

                                                              	
  Shared	
  Value	
  (PROFIT;	
  Customer	
  Experience)	
  



Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
     The	
  visual	
  layout	
  of	
  the	
  Strategic	
  OrgDev	
  Canvas	
  is	
  inspired	
  by	
  Osterwalder	
  &	
  Pigneur’s	
  Business	
  Model	
  Canvas	
  (2010)	
  	
  
ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
                           Canvas	
  for	
  Universal	
  Problem	
  Solving,	
  Supply	
  Chain	
  Management,	
  and	
  Lean	
  AdaptaKon	
  Cycle	
  




Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
     The	
  visual	
  layout	
  of	
  the	
  Strategic	
  OrgDev	
  Canvas	
  is	
  inspired	
  by	
  Osterwalder	
  &	
  Pigneur’s	
  Business	
  Model	
  Canvas	
  (2010)	
  	
  
LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
              Workflow,	
  Language	
  and	
  Plakorm	
  for	
  Universal	
  Problem	
  Solving	
  (UPS)	
  Game:	
  How	
  Nature	
  Solves	
  Problems	
  




(-­‐)	
                                                                               (+)	
  




Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
UNIVERSAL	
  PROBLEM	
  SOLVING	
  (UPS)	
  GAME	
  ON	
  THE	
  LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
                5	
  Regions	
  of	
  AcKvity	
  on	
  the	
  Gameboard	
  for	
  Discovering,	
  ValidaKng,	
  and	
  Solving	
  a	
  Big	
  Urgent	
  Market	
  Problem	
  (B.U.M.P.)	
  

              SYSTEM	
  (PRODUCT/TOOL)	
  BUILDING	
  &	
                                  PLANNING	
                       DISCOVERY	
  OF	
  NEED,	
  JOB,	
  CONSTRAINT,	
  OR	
  	
  
                            EXECUTION	
                                                (Value	
  ProposiKon)	
              BIG	
  URGENT	
  MARKET	
  PROBLEM	
  (B.U.M.P.)	
  




  (-­‐)	
                                                                                              (+)	
  



                                                                            PERFORMANCE	
  MEASUREMENT	
  
                                                                               (InnovaKon	
  AccounKng)	
  

                                                                                       	
  LEARNING	
  
                                                                         (ReflecKon	
  and	
  Validated	
  Learning)	
  


  Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
       The	
  visual	
  layout	
  of	
  the	
  Strategic	
  OrgDev	
  Canvas	
  is	
  inspired	
  by	
  Osterwalder	
  &	
  Pigneur’s	
  Business	
  Model	
  Canvas	
  (2010)	
  	
  
Example	
  
                         	
  
                    DropBox’s	
  
                  Business	
  Model	
  
(Enterprise	
  Supply	
  Chain	
  of	
  an	
  Online	
  File-­‐sharing	
  Service)	
  
                                         	
  
LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  for	
  DropBox	
  (2007)	
  
                                      Strategic	
  Problem	
  Solving	
  and	
  Supply	
  Chain	
  Management	
  Canvas	
  (With	
  Key	
  Metrics)	
  

 PRODUCT,	
  ENTERPRISE,	
  or	
  ORGANIZATION	
   Value	
  Proposi9on	
                                                                                               CUSTOMERS	
  
                                                            (VP)	
                                                                                                                       Low-­‐end	
  computer	
  
                                                                                            Easy-­‐to-­‐use	
                                                                            users	
  with	
  mulKple	
  
                                                                                            file-­‐sharing	
                                                                              devices	
  and	
  files	
  
                               (Cloud-­‐based,	
  File-­‐hosKng	
  
                                                                                            “Works	
  like	
                                                                             High-­‐end	
  computer	
  
                               Industry)	
  
                                                                                            magic”	
                                                                                     users	
  with	
  mulKple	
  
                                     	
                                                                                                                                                  devices	
  and	
  files	
  
                                  Product	
                                                 Get	
  Work	
  Done	
                                                                                     	
  
                   (Minimum	
  Viable	
  Product/	
                                        Top	
  3	
  Features	
                                                                        Top	
  3	
  Problems	
  
                      Screencast/Video/	
                                                q  Seamless	
  experience	
                                                                    q     Difficult	
  to	
  
                         Landing	
  Page/	
                                                  in	
  sharing	
  files	
                                                                            synchronize	
  files	
  
                     Mock-­‐up/Prototype/	
                                                                                                                                                     across	
  mulKple	
  
                                                                                         q  Access	
  files	
  from	
  any	
                                                                    compuKng	
  
                     Pilot	
  (Dra_)	
  SoluLon/	
                                           compuKng	
  device	
                                                                               devices	
  
                      Complete	
  SoluLon)	
                                                                                                                                             q     Inaccessible	
  
                                                                                         q  No	
  flash	
  drive	
                                                                              files/documents	
  
                                                                                                                                                                                         q     ForgeKng	
  flash	
  
                                                                                                                                                                                                drives	
  

(-­‐):	
  PAIN	
  (COST)	
                                                                                    (+):	
  DELIGHT	
  (BENEFIT)	
   Engagement:	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  /AcquisiKon:	
  75,000	
  
                                                                   Material/Info’	
  Cost:	
  
Cost	
                                                                                                        Revenue	
  
Structure	
  (C$)	
                                 Staffing	
  Cost:	
                                                                 AcKvaKon:	
  
                                                                                                              Streams	
  (R$)	
  
                               Equipment/Infrastructure/Facility	
  Cost:	
                                                                   RetenKon:	
  
                               DistribuKon/LogisKcs	
  Cost:	
  	
                                                                       Revenue:	
  Paid	
  upgrades	
  
                               Customer	
  AcquisiKon	
  Cost:	
                                                                      Referral:	
  

                                                              	
  Shared	
  Value	
  (PROFIT;	
  Customer	
  Experience)	
  
                                                                                          “Simplify	
  your	
  life”	
  


Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
     The	
  visual	
  layout	
  of	
  the	
  Strategic	
  OrgDev	
  Canvas	
  is	
  inspired	
  by	
  Osterwalder	
  &	
  Pigneur’s	
  Business	
  Model	
  Canvas	
  (2010)	
  	
  
LEAN	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  for	
  DropBox	
  (2007)	
  
       TacKcal	
  Problem	
  Solving	
  and	
  Supply	
  Chain	
  Management	
  Canvas	
  (With	
  Top	
  3	
  Problems	
  and	
  Features	
  as	
  well	
  as	
  Key	
  Metrics)	
  

      Key	
  Partners	
                          Key	
  Ac9vi9es	
                      Value	
  Proposi9on	
                               Customer	
                               Customer	
  Segments	
  
             (KP)	
                                     (KA)	
                                   (VP)	
                                 Rela9onships	
  (CR)	
                             (CS)	
  
                                                                                            Easy-­‐to-­‐use	
                               Channels	
                                   Low-­‐end	
  computer	
  
                                                                                            file-­‐sharing	
                                   (CH)	
                                     users	
  with	
  mulKple	
  
                                                                                                                                                                                         devices	
  and	
  files	
  
                                                                                                                                         •  Website/Emails	
  
                                                                                            “Works	
  like	
                             •  Viral	
  MarkeKng:	
  
                                                                                            magic”	
                                        Video/Referrals	
  	
                        High-­‐end	
  computer	
  
                                                                                                                                                                                         users	
  with	
  mulKple	
  
                                                                                            Get	
  Work	
  Done	
                                                                        devices	
  and	
  files	
  
                                                                                                                                                                                                      	
  
                                                Key	
  Resources	
                          Top	
  3	
  Features	
                          Environment	
  
                                                                                                                                                                                         Top	
  3	
  Problems	
  
                                                        (KR)	
                           q  Seamless	
  experience	
                      (Trends/Forces)	
                             q     Difficult	
  to	
  
                                                                                             in	
  sharing	
  files	
                                                                            synchronize	
  files	
  
                                                                                                                                          Amazon	
  S3;	
  Xdrive;	
  
                                                                                                                                                                                                across	
  mulKple	
  
                                                                                         q  Access	
  files	
  from	
  any	
               MediaMax;	
  Box	
                                   compuKng	
  
                                                                                             compuKng	
  device	
                                                                               devices	
  

                                                                                         q  No	
  flash	
  drive	
  
                                                                                                                                                Unfair	
  Adv.	
                         q     Inaccessible	
  
                                                                                                                                                                                                files/documents	
  
                                                                                                                                            Superior	
                                   q     ForgeKng	
  flash	
  
                                                                                                                                       Customer	
  Experience	
                                 drives	
  

(-­‐):	
  PAIN	
  (COST)	
                                         Material/Info’	
  Cost:	
                  (+):	
  DELIGHT	
  (BENEFIT)	
   Engagement:	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  /AcquisiKon:	
  75,000	
  
Cost	
                                              Staffing	
  Cost:	
                                         Revenue	
               AcKvaKon:	
  
Structure	
  (C$)	
                                                                                           Streams	
  (R$)	
  
                               Equipment/Infrastructure/Facility	
  Cost:	
                                                                   RetenKon:	
  
                               DistribuKon/LogisKcs	
  Cost:	
  	
                                                                       Revenue:	
  Paid	
  upgrades	
  
                               Customer	
  AcquisiKon	
  Cost:	
                                                                      Referral:	
  

                                                              	
  Shared	
  Value	
  (PROFIT;	
  Customer	
  Experience)	
  
                                                                                          “Simplify	
  your	
  life”	
  


        The	
  Visual	
  Layout	
  of	
  the	
  TacLcal	
  OrganizaKonal	
  Development	
  Canvas	
  is	
  adapted	
  from	
  The	
  Business	
  Model	
  Canvas	
  
  (www.businessmodelgeneraKon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaKve	
  Commons	
  A?ribuKon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
           	
  	
  	
  	
  	
  	
  LEAN	
  STARTUP	
  COCKPIT	
  (LSC)	
  For	
  Business	
  Model	
  Plan      	
     	
  Date:	
  …………………………….	
  
	
  
            QuesKons	
  for	
  Dynamically	
  Organizing	
  and	
  Managing	
  Ideas	
  Using	
  a	
  Universal	
  Problem	
  Solving	
  (UPS)	
  Canvas	
  
                                                                             	
  

                 PAST:	
  Done	
  (History)	
                                    PRESENT:	
  Doing	
  (Today)	
                     FUTURE:	
  To	
  Do	
  (Someday)	
  
                             	
                                                                     	
  
                                                                                                                                                     	
  
                                  	
                                                               	
                                                    	
  
                                  	
                                                                	
                                                   	
  
                                  	
                                                                	
                                                   	
  
                 WHAT	
  HAVE	
  YOU	
  DONE?	
                                    WHAT	
  ARE	
  YOU	
  DOING?	
                    WHAT	
  DO	
  YOU	
  WANT	
  TO	
  DO?	
  
                             	
                                                               	
  	
                                                  	
  
                              	
                                                                  	
                                                   	
  
                 PAST	
  (“AS	
  WAS”)	
                                            PRESENT	
  (“AS	
  IS”)	
  	
                          FUTURE	
  (“TO	
  BE”)	
  
              Business	
  Model	
  Canvas	
                                      Business	
  Model	
  Canvas	
                          Business	
  Model	
  Canvas	
  
              (Business	
  Model/Chain/                                          (Business	
  Model/Chain/                              (Business	
  Model/Chain/
                    Ecosystem)	
                                                       Ecosystem)	
                                           Ecosystem)	
  
                            	
                                                                    	
                                                   	
  
                            	
                                                                    	
                                                   	
  
                            	
                                                                    	
                                                   	
  
                            	
                                                                    	
                                                   	
  
                            	
                                                                    	
                                                   	
  
                            	
                                                                    	
                                                   	
  
                            	
                                              •       (+):	
  Strengths	
                            •      (+):	
  OpportuniLes	
  
                                                                            •       (-­‐):	
  Weaknesses	
                         •      (-­‐):	
  Threats	
  




       Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
                                                        VDD	
  University	
  for	
  Leaders,	
  Managers,	
  and	
  Entrepreneurs	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
           	
  	
  	
  	
  	
  	
  LEAN	
  STARTUP	
  COCKPIT	
  (LSC)	
  For	
  Organiza9onal	
  Development	
  Plan   	
        	
  Date:	
  …………………………….	
  
	
  
            QuesKons	
  for	
  Dynamically	
  Organizing	
  and	
  Managing	
  Ideas	
  Using	
  a	
  Universal	
  Problem	
  Solving	
  (UPS)	
  Canvas	
  
                                                                             	
  

                 PAST:	
  Done	
  (History)	
                           PRESENT:	
  Doing	
  (Today)	
                         FUTURE:	
  To	
  Do	
  (Someday)	
  
                             	
                                                           	
  
                                                                                                                                                	
  
                                	
                                                       	
                                                         	
  
                                	
                                                        	
                                                        	
  
                                	
                                                        	
                                                        	
  
                WHAT	
  HAVE	
  YOU	
  DONE?	
                             WHAT	
  ARE	
  YOU	
  DOING?	
                       WHAT	
  DO	
  YOU	
  WANT	
  TO	
  DO?	
  
                            	
                                                           	
                                                        	
  
                            	
  
                     PAST	
                                                   PRESENT	
  	
                                             FUTURE	
  
           Organiza9onal	
  Dev.	
  Canvas	
                          Organiza9onal	
  Dev.	
  Canvas	
                        Organiza9onal	
  Dev.	
  Canvas	
  
            (Business	
  Model/Chain/                                  (Business	
  Model/Chain/                                (Business	
  Model/Chain/
                  Ecosystem)	
                                               Ecosystem)	
                                             Ecosystem)	
  
                          	
                                                         	
                                                       	
  
                          	
                                                         	
                                                       	
  
                          	
                                                         	
                                                       	
  
                          	
                                                         	
                                                       	
  
                          	
                                                         	
                                                       	
  




       Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
                                                        VDD	
  University	
  for	
  Leaders,	
  Managers,	
  and	
  Entrepreneurs	
  
Tools	
  for	
  the	
  Universal	
  Problem	
  Solving	
  (UPS)	
  Cycle	
  and	
  Game	
  


                                       UNIVERSAL	
  PROBLEM	
  SOLVING	
  (UPS)	
  CYCLE	
  AND	
  GAME	
  
                          (Sample	
  Job/Task:	
  Discover,	
  Validate,	
  and	
  Solve	
  a	
  Big	
  Urgent	
  Market	
  Problem	
  (BUMP))	
  



                                                                                                                                                          Waterfall	
  (Business)	
  
                                                                                                                                                              Planning	
  

	
  	
  Steve	
  Blank’s	
  Methodology	
  of	
  	
  	
  	
  	
  	
  	
                        	
  	
  	
  	
  Rod	
  King’s	
  Visual	
  Ideas	
  Management	
  Tool	
  of	
  
	
  	
  CUSTOMER	
  DEVELOPMENT	
  STACK:	
                                                    	
  	
  	
  	
  LEAN	
  STARTUP	
  COCKPIT:	
  
	
  	
  	
  	
  *	
  	
  Customer	
  Development	
  –	
                                        	
  	
  	
  	
  *	
  	
  Past/Present/Future	
  Space	
  of	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  Steve	
  Blank	
                                           	
  	
  	
  	
  	
  	
  	
  	
  Lean	
  Organiza9onal	
  Development	
  Canvas	
  
	
                                                                                             	
  	
  	
  	
  (5	
  Regions	
  of	
  AcLvity	
  for	
  Universal	
  Problem	
  Solving)	
  
	
  	
  	
  	
  *	
  	
  Lean	
  Startup	
  (Agile	
  Product	
  Development)	
  -­‐	
  	
     	
  	
  	
  	
  1.	
  Problem	
  (Customer/Niche/Market)	
  Discovery,	
  
	
  	
  	
  	
  	
  	
  	
  	
  Eric	
  Ries	
                                                 	
  	
  	
  	
  	
  	
  	
  	
  	
  Analysis,	
  and	
  ValidaKon	
  
	
                                                                                             	
  	
  	
  	
  2.	
  Planning	
  (Business	
  Model/Chain/Ecosystem)	
  
	
  	
  	
  	
  *	
  	
  Business	
  Model	
  Canvas	
  –	
                                    	
  	
  	
  	
  3.	
  System	
  (Product)	
  Building	
  and	
  ExecuKon	
  
	
  	
  	
  	
  	
  	
  	
  	
  Alexander	
  Osterwalder	
                                     	
  	
  	
  	
  4.	
  Performance	
  Measurement	
  
	
                                                                                             	
  	
  	
  	
  5.	
  Learning	
  and	
  ReflecKon	
  

       Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  h?p://businessmodels.ning.com	
  &	
  h?p://twi?er.com/RodKuhnKing	
  
                                                        VDD	
  University	
  for	
  Leaders,	
  Managers,	
  and	
  Entrepreneurs	
  

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UNLEASH THE POWER OF THE BUSINESS MODEL CANVAS: Use the Business Model Canvas as a Universal Problem Solving (UPS) Canvas

  • 1. The  Tug  of  War  of  the  Business  Model  Canvas   Business  Model  Canvas  is   Business  Model  Canvas  is   NOT   TOO  ABSTRACT,   A  SEAMLESS  PLATFORM   NOT  ACTIONABLE,     FOR  TOOLS  OF  PLANNING,   NOT  METRICS-­‐DRIVEN,  AND   CHANGE  MANAGEMENT,     NOT  DYNAMIC     SUPPLY  CHAIN  MNGT,   FOR  STARTUPS     AND  PROBLEM  SOLVING   Business  Model  Canvas   Pragma9sts   Job:  Document  and  Develop  Business  Models   Visionaries   (Entrepreneurs/Startups/   (Customer  Archetypes)   (Corporate  Planners/Strategists/   Product  Developers/Managers)   Consultants/Leaders)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing  
  • 2. HEROES                   UNLEASH  THE  POWER  OF  THE  BUSINESS  MODEL  CANVAS   Use  the  Business  Model  Canvas  as  a  Universal  Problem  Solving  (UPS)  Canvas                 Dr.  Rod  King   VDD  University  for  Leaders,  Managers,  and  Entrepreneurs    
  • 3. Proficiency  Pyramid  for  the  Business  Model  Canvas   Use  the  Canvas  for  Business  Model  InnovaKon,  Supply  Chain  Management,  and  Universal  Problem  Solving     Visual  Ideas  Management  (VIM)  Tool   GOLD  Jobs-­‐To-­‐Be-­‐Done   Gold  Level   1.    Universal  OrganizaKon  &  Planning   Lean  OrganizaLonal  Development   (“Blue  Ocean”)   Canvas  =   2.    Universal  Change  Management   Business  Model  Canvas  +   3.    Universal  Problem  Solving,  Design,   Business  Model  Environment  =            and  InnovaKon   SEMPORCES  Chain   4.    Universal  Project  Management   Silver  Level   SILVER  Jobs-­‐To-­‐Be-­‐Done   Lean  OrganizaLonal  Development   (“Brown  Ocean”)          1.    Document  exisKng  SUPPLY  CHAINS     Canvas  =          2.    Analyze,  improve,  and  manage  exisKng  SUPPLY   Business  Model  Canvas  +   Business  Model  Environment  =                    CHAINS   SEMPORCES  Chain          3.    Design  new  including  disrupKve  SUPPLY  CHAINS          4.    Document,  analyze,  improve,  and/or  design                    BUSINESS  ECOSYSTEMS  (INDUSTRIES)   Bronze  Level   BRONZE  Jobs-­‐To-­‐Be-­‐Done   (“Red  Ocean”)   Business  Model   1.    Document  exisKng  BUSINESS  MODELS   Canvas   2.    Analyze,  improve,  and  manage  exisKng  BUSINESS  MODELS   3.    Design  new  including  disrupKve  BUSINESS  MODELS   4.    Document,  analyze,  improve,  and/or  design  personal  BUSINESS  MODELS            (personal/family  LIFE  including  CAREER)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing  
  • 4. BUSINESS  MODEL  CANVAS   (BMC)   A  Visual  Tool  for  DocumenLng  and  Developing  Business  Models  
  • 5. Business  System  Logic  and  2  Levels  of  The  Business  Model  Canvas   Extended  BUSINESS  SYSTEM   (7  Building  Blocks  of  an  Enterprise  Supply  Chain  excluding  Topic  of  “Environment”)   Business  Effect  (Trade-­‐off)   (2  Building  Blocks)  
  • 6. 3  FUNCTIONS  OR  JOBS-­‐TO-­‐BE-­‐DONE  OF  A  BUSINESS  MODEL   Value  ProposiKon   (Offer)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing  
  • 7. The  9  Building  Blocks  of  the  Business  Model  Canvas   CreaKve  Commons  License  (2010).  www.businessmodelgeneraKon.com    
  • 8. Universal  Supply  Chain  (“SIPOCC”)  Logic  and  Swimlanes  of  the  Business  Model  Canvas   Why  the  Business  Model  Canvas  Works  so  Well:  An  Archetype  of  a  Universal  Supply  Chain  System   (-­‐):  PAIN  or  Cost     (+):  DELIGHT  or  Benefit   The  Above  Visual  Layout  by  Dr.  Rod  King  (rodkuhnking@sbcgloba.net)  is  based  on  The  Business  Model  Canvas   (www.businessmodelgeneraKon.com)  and  is  licensed  under  the  CreaKve  Commons  A?ribuKon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 9. Business  Model  Canvas   Strategic  Management  Template  for  DocumenKng  and  Developing  Business  Models  (Enterprise  Supply  Chains)   Key  Partners   Key  Ac9vi9es   Value  Proposi9on   Customer   Customer  Segments   (KP)   (KA)   (VP)   Rela9onships  (CR)   (CS)   Key  Resources   Channels   (KR)   (CH)   Cost  Structure   Revenue  Streams   (C$)   (R$)   CreaKve  Commons  License  (2010).  www.businessmodelgeneraKon.com    
  • 10. THINK  BIG  AND  DIFFERENT   Unleash  the  Power  of  the  Business  Model  Canvas    
  • 11. “You  are  not  here  merely  to  make  a  living.   You  are  here  in  order  to  enable  the  world     to  live  more  amply,   with  great  vision,   with  a  finer  spirit  of  hope  and  achievement.   You  are  here  to  enrich  the  world,  and   you  impoverish  yourself   if  you  forget  the  errand”       Woodrow  Wilson,  USA  President  (1913-­‐1921)  
  • 12. The  Ideal  Business  Model  Canvas     Is     A  Universal  Problem  Solving  (UPS)  Canvas     Is     An  Ideal  Lean  Startup  Cockpit  
  • 13. Use  the  Business  Model  Canvas     In  ConjuncKon  With  the  Workflow  of     The  Universal  Problem  Solving  (UPS)  Cycle    
  • 14. UNIVERSAL  PROBLEM  SOLVING  (UPS)  CYCLE  AND  CANVAS   (-­‐)   (+)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing  
  • 15. Transform     The  Business  Model  Canvas   Into   A  Lean  Organiza9onal  Development  Canvas,     A  Universal  Problem  Solving  and  Supply  Chain  Management  Canvas  
  • 16.                                        Universal  Supply  Chain  Management   8  Levels  for  DocumenKng  and  Managing  Supply  Chains     GLOBAL  Supply  Chain  Management   NATIONAL  Supply  Chain  Management   REGIONAL  Supply  Chain  Management   LOCAL  (Industry/Sector)  Supply  Chain  Management   OrganizaHonal  (Enterprise)  Supply  Chain  Management   Department  Supply  Chain  Management   Team  (Group)  Supply  Chain  Management   Personal  Supply  Chain  Management                                                                                      Level   1 2 3 4 5 6 7 8 Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing   VDD  University  for  Leaders,  Managers,  and  Entrepreneurs  
  • 17. Ecosystem  Logic  and  3  Levels  of  The  Lean  Organiza9onal  Development  Canvas   ECOSYSTEM   (7  Building  Blocks  of  an  Ecosystem  Supply  Chain  including  Topic  of  “Environment”)   Effect  (Trade-­‐off)   (2  Building  Blocks)   Shared  Value  (Result)   (1  Building  Block)  
  • 18. The  10  Blocks  of  The  Lean  Organiza9onal  Development  Canvas   The  Visual  Layout  of  the  TacLcal  OrganizaKonal  Development  Canvas  is  adapted  from  The  Business  Model  Canvas   (www.businessmodelgeneraKon.com)  and  is  licensed  under  the  CreaKve  Commons  A?ribuKon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 19. Benefits  of   Lean  Organiza9onal  Development  Canvas,     A  Universal  Problem  Solving  and  Supply  Chain  Management  Canvas  
  • 20. 8  BENEFITS  OF  THE  LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS   Advantages  of  a  Canvas  for  Business  Model  InnovaLon,  Supply  Chain  Management,  and  Universal  Problem  Solving     CONCRETE   ACTIONABLE   DYNAMIC  FRAMEWORK         TacKcal  OrganizaKonal  Development   Through  use  of  acKonable  metrics,   Although  the  OrganizaKonal   Canvas  provides  a  concrete   the  TacKcal  OrganizaKonal   Development  Canvas  is  a  snapshot   framework  for  discovering,   Development  Canvas  facilitates  the   of  a  business  model/ecosystem,  it   analyzing,  and  solving  operaKonal   idenKficaKon  of  gaps  as  well  as  and   can  be  made  dynamic  using  the  tool   problems   generaKon  of  remedial  acKons   of  the  Lean  Startup  Cockpit   METRICS-­‐DRIVEN   UNIVERSAL  PLANNING     8  BENEFITS     Performance  perspecKves,   Due  to  the  layout  and  nature  of   OF   indicators,  and  metrics  can  be  added   topics  on  the  Lean  OrganizaKonal   to  the  OrganizaKonal  Development   THE  LEAN  ORGANIZATIONAL   Development  Canvas,  it  can  be  used   Canvas   DEVELOPMENT  CANVAS   for  planning,  organizing,  and     managing  ideas  for  any  system   CHANGE  MANAGEMENT   SUPPLY  CHAIN  MANAGEMENT   UNIVERSAL  PROBLEM  SOLVING         Any  situaKon  of  change   The  Lean  OrganizaKonal  Develop-­‐ The  OrganizaKonal  Development   management  can  be  presented,   ment  Canvas,  in  contrast  to  the   Canvas  can  be  used  for  tacKcal  and   organized,  evaluated,  and  managed   Business  Model  Canvas,  can  be  used   strategic  problem  solving  in  any   using  a  Lean  OrganizaKonal  Develop-­‐ for  planning,  organizing,  evaluaKng,   domain   ment  Canvas   and  managing  any  supply  chain     CreaKve  Commons  License.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing   VDD  University  for  Leaders,  Managers,  and  Entrepreneurs  
  • 22. LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS   TacKcal  Problem  Solving  and  Supply  Chain  Management  Canvas  (Without  Key  Metrics)   Key  Partners   Key  Ac9vi9es   Value  Proposi9on   Customer   Customer  Segments   (KP)   (KA)   (VP)   Rela9onships  (CR)   (CS)   Channels   (CH)   Key  Resources   Environment   (KR)   (Trends/Forces)   (-­‐):  PAIN  (COST)   (+):  DELIGHT  (BENEFIT)   Cost   Revenue   Structure  (C$)   Streams  (R$)    Shared  Value  (PROFIT;  Customer  Experience)   The  Visual  Layout  of  the  TacLcal  OrganizaKonal  Development  Canvas  is  adapted  from  The  Business  Model  Canvas   (www.businessmodelgeneraKon.com)  and  is  licensed  under  the  CreaKve  Commons  A?ribuKon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 23. LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS   TacKcal  Problem  Solving  and  Supply  Chain  Management  Canvas  (With  Key  Metrics)   Key  Partners   Key  Ac9vi9es   Value  Proposi9on   Customer   Customer  Segments   (KP)   (KA)   (VP)   Rela9onships  (CR)   (CS)   Channels   (CH)   Key  Resources   Environment   (KR)   (Trends/Forces)   (-­‐):  PAIN  (COST)   Material/Info’  Cost:   (+):  DELIGHT  (BENEFIT)   Engagement:                    /AcquisiKon:   Cost   Staffing  Cost:   Revenue   AcKvaKon:   Structure  (C$)   Streams  (R$)   Equipment/Infrastructure/Facility  Cost:   RetenKon:   DistribuKon/LogisKcs  Cost:     Revenue:   Customer  AcquisiKon  Cost:   Referral:    Shared  Value  (PROFIT;  Customer  Experience)   The  Visual  Layout  of  the  TacLcal  OrganizaKonal  Development  Canvas  is  adapted  from  The  Business  Model  Canvas   (www.businessmodelgeneraKon.com)  and  is  licensed  under  the  CreaKve  Commons  A?ribuKon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 24. LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS   TacKcal  Problem  Solving  and  Supply  Chain  Management  Worksheet  (With  Top  3  Problems  and  Features)   Key  Partners   Key  Ac9vi9es   Value  Proposi9on   Customer   Customer  Segments   (KP)   (KA)   (VP)   Rela9onships  (CR)   (CS)   Channels   (CH)   Top  3  Features   Top  3  Problems   Key  Resources   Environment   (KR)   (Trends/Forces)   (-­‐):  PAIN  (COST)   (+):  DELIGHT  (BENEFIT)   Cost   Revenue   Structure  (C$)   Streams  (R$)    Shared  Value  (PROFIT;  Customer  Experience)   The  Visual  Layout  of  the  TacLcal  OrganizaKonal  Development  Canvas  is  adapted  from  The  Business  Model  Canvas   (www.businessmodelgeneraKon.com)  and  is  licensed  under  the  CreaKve  Commons  A?ribuKon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 25. LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS   TacKcal  Problem  Solving  and  Supply  Chain  Management  Canvas  (With  Top  3  Problems  and  Features  as  well  as  Key  Metrics)   Key  Partners   Key  Ac9vi9es   Value  Proposi9on   Customer   Customer  Segments   (KP)   (KA)   (VP)   Rela9onships  (CR)   (CS)   Channels   (CH)   Top  3  Features   Top  3  Problems   Key  Resources   Environment   (KR)   (Trends/Forces)   (-­‐):  PAIN  (COST)   Material/Info’  Cost:   (+):  DELIGHT  (BENEFIT)   Engagement:                    /AcquisiKon:   Cost   Staffing  Cost:   Revenue   AcKvaKon:   Structure  (C$)   Streams  (R$)   Equipment/Infrastructure/Facility  Cost:   RetenKon:   DistribuKon/LogisKcs  Cost:     Revenue:   Customer  AcquisiKon  Cost:   Referral:    Shared  Value  (PROFIT;  Customer  Experience)   The  Visual  Layout  of  the  TacLcal  OrganizaKonal  Development  Canvas  is  adapted  from  The  Business  Model  Canvas   (www.businessmodelgeneraKon.com)  and  is  licensed  under  the  CreaKve  Commons  A?ribuKon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 26. LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS   OperaKonal  Problem  Solving  and  Supply  Chain  Management  Canvas  (With  Top  3  Problems  and  Features  as  well  as  Key  Metrics)   Suppliers/Inputs/   Process/Strategy   Offer   Retailers/Channels/   Customers   Partners   (Product/Service)   CRM/Promo9on   (Problems/Goals/   Jobs-­‐To-­‐Be-­‐Done)   Top  3  Features   Top  3  Problems   Employees/Brand   Environment     (Trends/Forces)         •  SubsLtutes   Machinery/Infra’/   Technology/Place   •  New  Entrants/                CompeLtors   (-­‐):  PAIN  (COST)   Material/Info’  Cost:   (+):  DELIGHT  (BENEFIT)   Engagement:                    /AcquisiKon:   Cost   Staffing  Cost:   Revenue   AcKvaKon:   Structure  (C$)   Streams  (R$)   Equipment/Infrastructure/Facility  Cost:   RetenKon:   DistribuKon/LogisKcs  Cost:     Revenue:   Customer  AcquisiKon  Cost:   Referral:    Shared  Value  (PROFIT;  Customer  Experience)   The  Visual  Layout  of  the  TacLcal  OrganizaKonal  Development  Canvas  is  adapted  from  The  Business  Model  Canvas   (www.businessmodelgeneraKon.com)  and  is  licensed  under  the  CreaKve  Commons  A?ribuKon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 28. LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS   Strategic  Problem  Solving  and  Supply  Chain  Management  Canvas  (Without  Key  Metrics)   PRODUCT,  ENTERPRISE,  or  ORGANIZATION   Value  Proposi9on   CUSTOMERS   (VP)     Product   Top  3  Features   Top  3  Problems   (Minimum  Viable  Product/   Landing  Page/   Mock-­‐up/Prototype/   Pilot  (Dra_)  SoluLon/   Complete  SoluLon)   (-­‐):  PAIN  (COST)   (+):  DELIGHT  (BENEFIT)   Cost   Revenue   Structure  (C$)   Streams  (R$)    Shared  Value  (PROFIT;  Customer  Experience)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing   The  visual  layout  of  the  Strategic  OrgDev  Canvas  is  inspired  by  Osterwalder  &  Pigneur’s  Business  Model  Canvas  (2010)    
  • 29. LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS   Strategic  Problem  Solving  and  Supply  Chain  Management  Canvas  (With  Key  Metrics)   PRODUCT,  ENTERPRISE,  or  ORGANIZATION   Value  Proposi9on   CUSTOMERS   (VP)     Product   Top  3  Features   Top  3  Problems   (Minimum  Viable  Product/   Landing  Page/   Mock-­‐up/Prototype/   Pilot  (Dra_)  SoluLon/   Complete  SoluLon)   (-­‐):  PAIN  (COST)   (+):  DELIGHT  (BENEFIT)   Engagement:                    /AcquisiKon:   Material/Info’  Cost:   Cost   Revenue   Structure  (C$)   Staffing  Cost:   AcKvaKon:   Streams  (R$)   Equipment/Infrastructure/Facility  Cost:   RetenKon:   DistribuKon/LogisKcs  Cost:     Revenue:   Customer  AcquisiKon  Cost:   Referral:    Shared  Value  (PROFIT;  Customer  Experience)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing   The  visual  layout  of  the  Strategic  OrgDev  Canvas  is  inspired  by  Osterwalder  &  Pigneur’s  Business  Model  Canvas  (2010)    
  • 30. ORGANIZATIONAL  DEVELOPMENT  CANVAS   Canvas  for  Universal  Problem  Solving,  Supply  Chain  Management,  and  Lean  AdaptaKon  Cycle   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing   The  visual  layout  of  the  Strategic  OrgDev  Canvas  is  inspired  by  Osterwalder  &  Pigneur’s  Business  Model  Canvas  (2010)    
  • 31. LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS   Workflow,  Language  and  Plakorm  for  Universal  Problem  Solving  (UPS)  Game:  How  Nature  Solves  Problems   (-­‐)   (+)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing  
  • 32. UNIVERSAL  PROBLEM  SOLVING  (UPS)  GAME  ON  THE  LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS   5  Regions  of  AcKvity  on  the  Gameboard  for  Discovering,  ValidaKng,  and  Solving  a  Big  Urgent  Market  Problem  (B.U.M.P.)   SYSTEM  (PRODUCT/TOOL)  BUILDING  &   PLANNING   DISCOVERY  OF  NEED,  JOB,  CONSTRAINT,  OR     EXECUTION   (Value  ProposiKon)   BIG  URGENT  MARKET  PROBLEM  (B.U.M.P.)   (-­‐)   (+)   PERFORMANCE  MEASUREMENT   (InnovaKon  AccounKng)    LEARNING   (ReflecKon  and  Validated  Learning)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing   The  visual  layout  of  the  Strategic  OrgDev  Canvas  is  inspired  by  Osterwalder  &  Pigneur’s  Business  Model  Canvas  (2010)    
  • 33. Example     DropBox’s   Business  Model   (Enterprise  Supply  Chain  of  an  Online  File-­‐sharing  Service)    
  • 34. LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS  for  DropBox  (2007)   Strategic  Problem  Solving  and  Supply  Chain  Management  Canvas  (With  Key  Metrics)   PRODUCT,  ENTERPRISE,  or  ORGANIZATION   Value  Proposi9on   CUSTOMERS   (VP)   Low-­‐end  computer   Easy-­‐to-­‐use   users  with  mulKple   file-­‐sharing   devices  and  files   (Cloud-­‐based,  File-­‐hosKng   “Works  like   High-­‐end  computer   Industry)   magic”   users  with  mulKple     devices  and  files   Product   Get  Work  Done     (Minimum  Viable  Product/   Top  3  Features   Top  3  Problems   Screencast/Video/   q  Seamless  experience   q  Difficult  to   Landing  Page/   in  sharing  files   synchronize  files   Mock-­‐up/Prototype/   across  mulKple   q  Access  files  from  any   compuKng   Pilot  (Dra_)  SoluLon/   compuKng  device   devices   Complete  SoluLon)   q  Inaccessible   q  No  flash  drive   files/documents   q  ForgeKng  flash   drives   (-­‐):  PAIN  (COST)   (+):  DELIGHT  (BENEFIT)   Engagement:                    /AcquisiKon:  75,000   Material/Info’  Cost:   Cost   Revenue   Structure  (C$)   Staffing  Cost:   AcKvaKon:   Streams  (R$)   Equipment/Infrastructure/Facility  Cost:   RetenKon:   DistribuKon/LogisKcs  Cost:     Revenue:  Paid  upgrades   Customer  AcquisiKon  Cost:   Referral:    Shared  Value  (PROFIT;  Customer  Experience)   “Simplify  your  life”   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing   The  visual  layout  of  the  Strategic  OrgDev  Canvas  is  inspired  by  Osterwalder  &  Pigneur’s  Business  Model  Canvas  (2010)    
  • 35. LEAN  ORGANIZATIONAL  DEVELOPMENT  CANVAS  for  DropBox  (2007)   TacKcal  Problem  Solving  and  Supply  Chain  Management  Canvas  (With  Top  3  Problems  and  Features  as  well  as  Key  Metrics)   Key  Partners   Key  Ac9vi9es   Value  Proposi9on   Customer   Customer  Segments   (KP)   (KA)   (VP)   Rela9onships  (CR)   (CS)   Easy-­‐to-­‐use   Channels   Low-­‐end  computer   file-­‐sharing   (CH)   users  with  mulKple   devices  and  files   •  Website/Emails   “Works  like   •  Viral  MarkeKng:   magic”   Video/Referrals     High-­‐end  computer   users  with  mulKple   Get  Work  Done   devices  and  files     Key  Resources   Top  3  Features   Environment   Top  3  Problems   (KR)   q  Seamless  experience   (Trends/Forces)   q  Difficult  to   in  sharing  files   synchronize  files   Amazon  S3;  Xdrive;   across  mulKple   q  Access  files  from  any   MediaMax;  Box   compuKng   compuKng  device   devices   q  No  flash  drive   Unfair  Adv.   q  Inaccessible   files/documents   Superior   q  ForgeKng  flash   Customer  Experience   drives   (-­‐):  PAIN  (COST)   Material/Info’  Cost:   (+):  DELIGHT  (BENEFIT)   Engagement:                    /AcquisiKon:  75,000   Cost   Staffing  Cost:   Revenue   AcKvaKon:   Structure  (C$)   Streams  (R$)   Equipment/Infrastructure/Facility  Cost:   RetenKon:   DistribuKon/LogisKcs  Cost:     Revenue:  Paid  upgrades   Customer  AcquisiKon  Cost:   Referral:    Shared  Value  (PROFIT;  Customer  Experience)   “Simplify  your  life”   The  Visual  Layout  of  the  TacLcal  OrganizaKonal  Development  Canvas  is  adapted  from  The  Business  Model  Canvas   (www.businessmodelgeneraKon.com)  and  is  licensed  under  the  CreaKve  Commons  A?ribuKon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 36.                                      LEAN  STARTUP  COCKPIT  (LSC)  For  Business  Model  Plan    Date:  …………………………….     QuesKons  for  Dynamically  Organizing  and  Managing  Ideas  Using  a  Universal  Problem  Solving  (UPS)  Canvas     PAST:  Done  (History)   PRESENT:  Doing  (Today)   FUTURE:  To  Do  (Someday)                           WHAT  HAVE  YOU  DONE?   WHAT  ARE  YOU  DOING?   WHAT  DO  YOU  WANT  TO  DO?                 PAST  (“AS  WAS”)   PRESENT  (“AS  IS”)     FUTURE  (“TO  BE”)   Business  Model  Canvas   Business  Model  Canvas   Business  Model  Canvas   (Business  Model/Chain/ (Business  Model/Chain/ (Business  Model/Chain/ Ecosystem)   Ecosystem)   Ecosystem)                                         •  (+):  Strengths   •  (+):  OpportuniLes   •  (-­‐):  Weaknesses   •  (-­‐):  Threats   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing   VDD  University  for  Leaders,  Managers,  and  Entrepreneurs  
  • 37.                                      LEAN  STARTUP  COCKPIT  (LSC)  For  Organiza9onal  Development  Plan    Date:  …………………………….     QuesKons  for  Dynamically  Organizing  and  Managing  Ideas  Using  a  Universal  Problem  Solving  (UPS)  Canvas     PAST:  Done  (History)   PRESENT:  Doing  (Today)   FUTURE:  To  Do  (Someday)                           WHAT  HAVE  YOU  DONE?   WHAT  ARE  YOU  DOING?   WHAT  DO  YOU  WANT  TO  DO?           PAST   PRESENT     FUTURE   Organiza9onal  Dev.  Canvas   Organiza9onal  Dev.  Canvas   Organiza9onal  Dev.  Canvas   (Business  Model/Chain/ (Business  Model/Chain/ (Business  Model/Chain/ Ecosystem)   Ecosystem)   Ecosystem)                                 Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing   VDD  University  for  Leaders,  Managers,  and  Entrepreneurs  
  • 38. Tools  for  the  Universal  Problem  Solving  (UPS)  Cycle  and  Game   UNIVERSAL  PROBLEM  SOLVING  (UPS)  CYCLE  AND  GAME   (Sample  Job/Task:  Discover,  Validate,  and  Solve  a  Big  Urgent  Market  Problem  (BUMP))   Waterfall  (Business)   Planning      Steve  Blank’s  Methodology  of                      Rod  King’s  Visual  Ideas  Management  Tool  of      CUSTOMER  DEVELOPMENT  STACK:          LEAN  STARTUP  COCKPIT:          *    Customer  Development  –          *    Past/Present/Future  Space  of                    Steve  Blank                  Lean  Organiza9onal  Development  Canvas            (5  Regions  of  AcLvity  for  Universal  Problem  Solving)          *    Lean  Startup  (Agile  Product  Development)  -­‐            1.  Problem  (Customer/Niche/Market)  Discovery,                  Eric  Ries                    Analysis,  and  ValidaKon            2.  Planning  (Business  Model/Chain/Ecosystem)          *    Business  Model  Canvas  –          3.  System  (Product)  Building  and  ExecuKon                  Alexander  Osterwalder          4.  Performance  Measurement            5.  Learning  and  ReflecKon   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  h?p://businessmodels.ning.com  &  h?p://twi?er.com/RodKuhnKing   VDD  University  for  Leaders,  Managers,  and  Entrepreneurs