This presentation features an approach for Standard Pain Solving (SPS) in any domain. The Standard Pain Solving Methodology involves two steps: 1) Ask a Pain Solving Question (PSQ) in the format of "How Might We Eliminate Pain (HMWEP) of X?" 2) Use the Business Model Strip to Iteratively Answer the Pain Solving Question.
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TPC-OLBM
1. BUSINESS MODEL STRIP: Total Proposi8on Canvas (TPC) & One Line Business Model (OLBM)
World’s First SoEware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Value Creator
(VC)
WHEN:
WHERE: ….....................................
Value Recipient
(VR)
Output
(O)
Feedback
(F)
Tool/Product/Service:
“Solu:on”
Legend
+: Delight (Strengths;
Useful Effect): 1 - 10
-: Pain (Weaknesses;
Harmful Effect): 1 - 10
Customer Segment:
“Pain/Problem”
BUSINESS
MODEL STRIP
(BMS):
“One Line
Business
Model
(OLBM)”
VALUE PROPOSITION CANVAS (Pain-Solu:on Fitness)
PSQ: How
Might We
Eliminate
Pain
(HMWEP)
of X?
TOTAL PROPOSITION CANVAS (TPC)
O VR +
-
+
-
F +
- VC
+
-
Channels
Rela:onships
Customer
(Job To Get Done;
Constraints/PAIN)
Enterprise:
Cost
Value ProposiXon
(Tool/
Product/Service)
Feedback; Cue (-/+):
Trade-off (Benefit);
Metrics (Revenue)
1
2
TOTAL PROPOSITION CANVAS (TPC) =
INNOVATION ACCOUNTING
CANVAS (IAC)
PRODUCT PROPOSITION
CANVAS (PPC)
+
2. BUSINESS MODEL STRIP: Total Proposi8on Canvas (TPC) & One Line Business Model (OLBM)
World’s First SoEware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Value Creator
(VC)
WHEN:
WHERE: ….....................................
Value Recipient
(VR)
Output
(O)
Feedback
(F)
Tool/Product/Service:
“Solu:on”
Legend
+: Delight (Strengths;
Useful Effect): 1 - 10
-: Pain (Weaknesses;
Harmful Effect): 1 - 10
Customer Segment:
“Pain/Problem”
BUSINESS
MODEL STRIP
(BMS):
“One Line
Business
Model
(OLBM)”
VALUE PROPOSITION CANVAS (Pain-Solu:on Fitness)
PSQ: How
Might We
Eliminate
Pain
(HMWEP)
of X?
TOTAL PROPOSITION CANVAS (TPC)
O VR +
-
+
-
F +
- VC
+
-
Channels
Rela:onships
Customer
(Job To Get Done;
Constraints/PAIN)
Enterprise:
Cost
Value ProposiXon
(Tool/
Product/Service)
Feedback; Cue (-/+):
Trade-off (Benefit);
Metrics (Revenue)
1
2
3 STEPS FOR ELIMINATING THE PAIN OF EVERY BUSINESS, NON-PROFIT ORGANIZATION, AND COMMUNITY
Step 1 - PAIN SOLVING QUESTION: Ask a Pain Solving QuesXon (PSQ) in the format of ... "How Might We Eliminate Pain (HMWEP) of X?" X refers to any object in
a given system or ecosystem.
Step 2 - BUSINESS MODEL TEMPLATE: ConXnuously answer, within a given Xme frame or “sprint”, the PSQ by using the visual template of a business model
pipe/plaaorm.
Step 3: DECISION - Persevere, Pivot, or End: Decide – acer a Xmebox or sprint ends - whether to persevere with eliminaXng the pain or pivot to another pain.
Otherwise, end pain solving exercise.
INNOVATION ACCOUNTING
CANVAS (IAC)
+ PRODUCT PROPOSITION
CANVAS (PPC)
13. VALUE CREATOR
(VC)
FEEDBACK
(F)
OUTPUT
(O)
VALUE RECIPIENT
(VR)
Enterprise (Sender) Demand (Request) Supply (Offer) Customer (Receiver)
Partners; Resources;
Ac:vi:es (Cost)
Experience (-/+);
Cue (Revenue)
Value Proposi:on
(Product/Service)
Job To Get Done
(Goal); Constraints
PRESENT: RED OCEAN
Strategy (ERIC AcXons)
FUTURE: BLUE OCEAN
Pain-Plan-Do-Review
BUSINESS MODEL STRIP: Total Proposi8on Canvas (TPC) & One Line Business Model (OLBM)
World’s First SoEware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Channels
Rela:onships
Customer
Value Creator
(VC)
WHEN:
WHERE: ….....................................
Value Recipient
(VR)
Output
(O)
Feedback
(F)
Enterprise
BUSINESS
MODEL STRIP
(BMS):
“One Line
Business
Model
(OLBM)”
Product/Service
Cost Benefit; Revenue
Business Model
PSQ: How
Might We
Eliminate
Pain
(HMWEP)
of X?
TOTAL PROPOSITION CANVAS (TPC)
O VR +
-
+
-
F +
- VC
+
-
Customer Segment:
“Pain/Problem”
VALUE PROPOSITION CANVAS (Pain-Solu:on Fitness)
Tool/Product/Service:
“Solu:on”
1
2
Legend
+: Delight (Strengths;
Useful Effect): 1 - 10
-: Pain (Weaknesses;
Harmful Effect): 1 - 10
14. VALUE CREATOR
(VC)
FEEDBACK
(F)
OUTPUT
(O)
VALUE RECIPIENT
(VR)
Enterprise (Sender) Demand (Request) Supply (Offer) Customer (Receiver)
Partners; Resources;
Ac:vi:es (Cost)
Experience (-/+);
Cue (Revenue)
Value Proposi:on
(Product/Service)
Job To Get Done
(Constraints/PAIN)
PRESENT: RED OCEAN
Strategy (ERIC AcXons)
FUTURE: BLUE OCEAN
Pain-Plan-Do-Review
BUSINESS MODEL STRIP: Total Proposi8on Canvas (TPC) & One Line Business Model (OLBM)
World’s First SoEware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Channels
Rela:onships
Customer
Value Creator
(VC)
WHEN:
WHERE: ….....................................
Value Recipient
(VR)
Output
(O)
Feedback
(F)
Enterprise
BUSINESS
MODEL STRIP
(BMS):
“One Line
Business
Model
(OLBM)”
Product/Service
Cost Benefit; Revenue
Business Model
PSQ: How
Might We
Eliminate
Pain
(HMWEP)
of X?
TOTAL PROPOSITION CANVAS (TPC)
O VR +
-
+
-
F +
- VC
+
-
Versus
Customer Segment:
“Pain/Problem”
VALUE PROPOSITION CANVAS (Pain-Solu:on Fitness)
Tool/Product/Service:
“Solu:on”
1
2
Legend
+: Delight (Strengths;
Useful Effect): 1 - 10
-: Pain (Weaknesses;
Harmful Effect): 1 - 10
16. VALUE CREATOR
(VC)
FEEDBACK
(F)
OUTPUT
(O)
VALUE RECIPIENT
(VR)
Enterprise (Sender) Demand (Request) Supply (Offer) Customer (Receiver)
Partners; Resources;
Ac:vi:es (Cost)
Experience (-/+);
Cue (Revenue)
Value Proposi:on
(Product/Service)
Job To Get Done
(Constraints/PAIN)
Present: RED OCEAN BMI; Trainers; IT Plaaorm Book; Workshops; Online Business Model Canvas Tech. Startups/Companies
Strategy (ERIC AcXons) Eliminate Canvas; “Silos” Create PSQ; PPDR Cycle Reduce Time/Cost/Complx Increase Non-customers
Future: BLUE OCEAN Standard Pain Solving; Rod How: eBook; Workshops Business Model Strip/eBook Health Care; VC (Age 3+)
Pain-Plan-Do-Review
ISM’s BUSINESS MODEL STRIP: Total Proposi8on Canvas & One Line Business Model (OLBM) for Standard Pain Solving
World’s First SoEware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Channels
Rela:onships
Customer
Value Creator
(VC)
WHEN:
WHERE: Standard Pain Solving (Goal Achievement) – ISM
Output
(O)
Feedback
(F)
Enterprise
O
+
-
Customer Segment
VR
+
-
PRODUCT-CUSTOMER CANVAS (O-VR Fitness)
VALUE PROPOSITION CANVAS (VPC)
Product/Service
Benefit; Revenue
Strategyzer
vs.
ISM (Rod King)
Cost
PSQ: How
Might We
Eliminate
Pain
(HMWEP)
of X?
Value Recipient
(VR)
BUSINESS
MODEL STRIP
(BMS):
“One Line
Business
Model
(OLBM)”
Tool/Product/Service
1
2
Legend
+: Delight (Strengths;
Useful Effect): 1 - 10
-: Pain (Weaknesses;
Harmful Effect): 1 - 10
17. VALUE CREATOR
(VC)
FEEDBACK
(F)
OUTPUT
(O)
VALUE RECIPIENT
(VR)
Enterprise (Sender) Demand (Request) Supply (Offer) Customer (Receiver)
Partners; Resources;
Ac:vi:es (Cost)
Experience (-/+);
Cue (Revenue)
Value Proposi:on
(Product/Service)
Job To Get Done
(Constraints/PAIN)
PRESENT: RED OCEAN
Strategy (ERIC AcXons)
FUTURE: BLUE OCEAN
Pain-Plan-Do-Review
BUSINESS MODEL STRIP: Total Proposi8on Canvas & One Line Business Model (OLBM) for Standard Pain Solving
World’s First SoEware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Channels
Rela:onships
Customer
Value Creator
(VC)
WHEN:
WHERE: ….....................................
Output
(O)
Feedback
(F)
Enterprise
O
+
-
Customer Segment
VR
+
-
VALUE PROPOSITION CANVAS (VPC)
Product/Service
Cost Benefit; Revenue
Business Model
PSQ: How
Might We
Eliminate
Pain
(HMWEP)
of X?
Value Recipient
(VR)
BUSINESS
MODEL STRIP
(BMS):
“One Line
Business
Model
(OLBM)”
PRODUCT-CUSTOMER CANVAS (O-VR Fitness)
Tool/Product/Service
1
2
Legend
+: Delight (Strengths;
Useful Effect): 1 - 10
-: Pain (Weaknesses;
Harmful Effect): 1 - 10
18. VALUE CREATOR
(VC)
FEEDBACK
(F)
OUTPUT
(O)
VALUE RECIPIENT
(VR)
Enterprise (Sender) Demand (Request) Supply (Offer) Customer (Receiver)
Partners; Resources;
Ac:vi:es (Cost)
Experience (-/+);
Cue (Revenue)
Value Proposi:on
(Product/Service)
Job To Get Done
(Constraints/PAIN)
PRESENT: RED OCEAN
Strategy (ERIC AcXons)
FUTURE: BLUE OCEAN
Pain-Plan-Do-Review
BUSINESS MODEL STRIP: Total Proposi8on Canvas & One Line Business Model (OLBM) for Standard Pain Solving
World’s First SoEware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Channels
Rela:onships
Customer
Value Creator
(VC)
WHEN:
WHERE: ….....................................
Output
(O)
Feedback
(F)
Enterprise Product/Service
Cost Benefit; Revenue
Business Model
PSQ: How
Might We
Eliminate
Pain
(HMWEP)
of X?
F
TOTAL PROPOSITION CANVAS (TPC)
VC O +
-
+
-
+
-
Value Recipient
(VR)
BUSINESS
MODEL STRIP
(BMS):
“One Line
Business
Model
(OLBM)”
Customer Segment:
“Pain/Problem”
VALUE PROPOSITION CANVAS (Pain-Solu:on Fitness)
Tool/Product/Service:
“Solu:on”
VR +
-
1
2
Legend
+: Delight (Strengths;
Useful Effect): 1 - 10
-: Pain (Weaknesses;
Harmful Effect): 1 - 10
20. VALUE CREATOR
(VC)
FEEDBACK
(F)
OUTPUT
(O)
VALUE RECIPIENT
(VR)
Enterprise (Sender) Demand (Request) Supply (Offer) Customer (Receiver)
Partners; Resources;
Ac:vi:es (Cost)
Experience (-/+);
Cue (Revenue)
Value Proposi:on
(Product/Service)
Job To Get Done
(Constraints/PAIN)
Apple
Asset (iPod) Sale “A Thousand
Songs in
Your Pocket”
Classic iPod
High-end Music Lover
Apple’s BUSINESS MODEL STRIP (BMS): Total Proposi8on Canvas & One Line Business Model (OLBM) for Classic iPod
World’s First SoEware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Channels
Rela:onships
Customer
Value Creator
(VC)
WHEN:
WHERE: Digital Music Players - Apple
Output
(O)
Feedback
(F)
Enterprise
EXAMPLE
iPod’s Business
Model Pipe
O
+
-
Customer Segment
VR
+
-
VALUE PROPOSITION CANVAS (VPC)
Product/Service
Benefit; Revenue Cost
PSQ: How
Might We
Eliminate
Pain
(HMWEP)
of X?
Value Recipient
(VR)
BUSINESS
MODEL STRIP
(BMS):
“One Line
Business
Model
(OLBM)”
PRODUCT-CUSTOMER CANVAS (O-VR Fitness)
Tool/Product/Service
1
2
Legend
+: Delight (Strengths;
Useful Effect): 1 - 10
-: Pain (Weaknesses;
Harmful Effect): 1 - 10
21. VALUE CREATOR
(VC)
FEEDBACK
(F)
OUTPUT
(O)
VALUE RECIPIENT
(VR)
Enterprise (Sender) Demand (Request) Supply (Offer) Customer (Receiver)
Partners; Resources;
Ac:vi:es (Cost)
Experience (-/+);
Cue (Revenue)
Value Proposi:on
(Product/Service)
Job To Get Done
(Constraints/PAIN)
Present: RED OCEAN Stars; Animals & Care Tickets; Aisle Concessions Star-studded Circus Show Families: Lower-end
Strategy (ERIC AcXons) Eliminate Animals/Stars Create Theater/Music/… Reduce Thrill/Danger/Fun Increase Non-customers
Future: BLUE OCEAN ArXsts/Acrobats; Venue Premium Tickets Theatrical Circus Show Theater/Opera-Goers
Pain-Plan-Do-Review
Cirque du Soleil’s BUSINESS MODEL STRIP: Total Proposi8on Canvas (TPC) & One Line Business Model (OLBM)
World’s First SoEware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Channels
Rela:onships
Customer
Value Creator
(VC)
WHEN:
WHERE: Live Entertainment - Cirque du Soleil
Output
(O)
Feedback
(F)
Enterprise
O
+
-
Customer Segment
VR
+
-
VALUE PROPOSITION CANVAS (VPC)
Product/Service
Benefit; Revenue
Ringling Bros.
vs.
Cirque du Soleil
Cost
PSQ: How
Might We
Eliminate
Pain
(HMWEP)
of X?
Value Recipient
(VR)
BUSINESS
MODEL STRIP
(BMS):
“One Line
Business
Model
(OLBM)”
PRODUCT-CUSTOMER CANVAS (O-VR Fitness)
Tool/Product/Service
1
2
Legend
+: Delight (Strengths;
Useful Effect): 1 - 10
-: Pain (Weaknesses;
Harmful Effect): 1 - 10
23. BUSINESS MODEL STRIP: Total Proposi8on Canvas (TPC) & One Line Business Model (OLBM)
World’s First SoEware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
q Future (To Do) q Present (Doing) q Past (Done)
VR VC F O
Value Recipient
(VR)
WHEN:
WHERE: ….....................................
Value Creator
(VC)
Feedback
(F)
Output
(O)
Legend
+: Delight (Strengths;
Useful Effect): 1 - 10
-: Pain (Weaknesses;
Harmful Effect): 1 - 10
BUSINESS
MODEL STRIP
(BMS):
“One Line
Business
Model
(OLBM)”
PSQ: How
Might We
Eliminate
Pain
(HMWEP)
of X?
TOTAL PROPOSITION CANVAS (TPC)
F VC
Enterprise:
Cost
Customer
(Job To Get Done;
Constraints/
PAIN)
Feedback; Cue (-/+):
Trade-off (Benefit);
Metrics (Revenue)
Value ProposiXon
(Tool/
Product/Service)
1
2
TOTAL PROPOSITION CANVAS (TPC) =
CUSTOMER PROPOSITON
CANVAS (CPC)
INNOVATION ACCOUNTING
CANVAS (IAC)
+
Tool/Product/Service:
“Solu:on”
Customer Segment:
“Pain/Problem”
CUSTOMER PROPOSITION CANVAS (Pain-Solu:on Fitness)
Channels
Rela:onships
VR
+
-
O +
-
One Line Business Model (OLBM)
+
-
+
-
Channels
Rela:onships
25. SWOT
ANALYSIS:
DescripXon
q S (+):
Strengths
q W (-):
Weaknesses
q O (+):
Opportuni:es
q T (-):
Threats
BUSINESS MODEL STRIP: SWOT Analysis, Business Model EvaluaXon, and Strategy Development
World’s First SoEware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Balanced
Scorecard
q Training Events
q Cer:fica:ons
q No. of Patents
Metrics
or KPIs
q Defects (Bugs)
q Cycle Time
q Throughput
q Reten:on
q Referral
q Market Share
WHY
WHAT
HOW
q Engagement
q Acquisi:on
q Ac:va:on
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Channels
Customer
Benefits:
$; Non-$
Costs:
$; Non-$
Value ProposiXon/
Product/Service
Inputs
(Resources)
Processes
(Core Values)
q Revenue; Benefits
q Cost; Acquisi:on Cost
q Profit; Shared Value
BUSINESS
MODEL
STRIP
WHEN:
q VISION: …......................................................................................
q STRATEGY (Red Ocean/Blue Ocean/Luxury/DisrupXon): ............
WHERE: …..........................................................................................
WHO
o Co-creators (Beneficiaries)
o Partners; Investors
o “Governors” (Other ParXes)
Financial
(Value)
PerspecXve
Learning &
Growth
PerspecXve
Internal
Process
PerspecXve
Customer
(Channels; Ext. Stakeholder)
PerspecXve
Future Present
S T R A T E G Y