SlideShare ist ein Scribd-Unternehmen logo
1 von 8
Downloaden Sie, um offline zu lesen
 Robert Baird
President
+1 215 353 0696
Autonomous Team
Requirements
8-Sep-15 www.leanteamsusa.com
Fundamentals
2
Transformational Leadership
8-Sep-15 www.leanteamsusa.com 3
Team Life Cycle
Forming
Storming
Norming
Performing
Adjourning
4
Bruce Tuckman Model
Defining the Team Life Cycle
08/09/2015
Forming
Defining
Characteristic:
q PseudoTeam
Emotions:
q Ambivalence
q Anxiety
Team Goals:
q Sense making
q Team structure
q Develop Norms
Facilitator’s Goals:
q Establish clear
objectives
q Establish Team
structure along with
NORMS
q Provide direction
and resources for
team to manage their
own team process
and solve their own
problems
Storming
Defining
Characteristic:
q Resistance
Emotions:
q Disillusionment
q Anger
q Conflict
Team Goals:
q Understanding
tasks
q Accomplishment
Facilitator’s Goals:
q TWI-JR
q Focus on purpose
and structure
q Continue moving
the team from
dependence on the
Facilitator to
interdependence with
each other
q Swift resolution of
conflict
q Set up small wins
Norming
Defining
Characteristic:
q Positive emotions
q Realistic
optimism
q Group cohesion
Emotions:
q Trust
q Team pride
q Humor
Team Goals:
q Goal focus
q Accomplishment
Facilitator’s Goals:
q Show faith in
team’s abilities
q Recognize
important milestones
q Reflect on their
performance
q Confront
inadequate
performance
Performing
Defining
Characteristic:
q Task focus
q Productivity
Emotions:
q High energy
q Team pride
q Confidence
Team Goals:
q Productivity
q Feedback on
efforts
Facilitator’s Goals:
q Stay out of the
team’s way
q Provide
resources
q Help manage
communication with
other groups/teams
q Help team
celebrate successes
Adjourning
Defining
Characteristic:
q Closure
q Transition
Emotions:
q Sadness
q Relief
q Confidence
Team Goals:
q Transfer
learning’s
Facilitator’s Goals:
q Help team get
closure
q Identify
accomplishments
q Provide
opportunity to reflect
on lessons learned
q Celebrate
Specific to Team Facilitator
• Forming - Direct the team, and establish clear objectives, both for the team as a whole and
for individual team members. Establish Team Structure and NORMS
• Storming - Establish processes and structures.
– Teach TWI-JR
– Build trust and good relationships between team members.
– Resolve conflicts, swiftly if they occur.
– Provide support, especially to those team members who are less secure.
– Remain positive and firm in the face of challenges to your leadership, or to the team's goal.
– Explain the "forming, storming, norming, and performing" idea, so that people understand why problems are
occurring, and so that they see that things will get better in the future.
– Coach team members in assertiveness and conflict resolution skills, where this is necessary.
– Use psychometric indicators such as Myers-Briggs and the Margerison-McCann Team Management Profile to help
people learn about different work styles and strengths.
• Norming - Step back and help team members take responsibility for progress towards the
goal. (This is a good time to arrange a team-building event.)
• Performing - Delegate tasks and projects as far as you can. Once the team is achieving well,
you should aim to have as light a touch as possible. You will now be able to start focusing on
other goals and areas of work.
• Adjourning - Take the time to celebrate the team's achievements – you may work with some
of your people again, and this will be much easier if people view past experiences positively.
6
Training and Development
8-Sep-15 www.leanteamsusa.com 7
From Lean Teams USA
Contact Us
• Lean Teams USA Lean Consulting
• View My Profile on LinkedIn
• Lean Teams USA +1 215 353 0696
8-Sep-15 www.leanteamsusa.com 8

Weitere ähnliche Inhalte

Was ist angesagt?

Was ist angesagt? (10)

O Poder do Subconsciente by Joseph Murphy_u.pdf
O Poder do Subconsciente by Joseph Murphy_u.pdfO Poder do Subconsciente by Joseph Murphy_u.pdf
O Poder do Subconsciente by Joseph Murphy_u.pdf
 
Aprendendo com os erros de sansão
Aprendendo com os erros de sansãoAprendendo com os erros de sansão
Aprendendo com os erros de sansão
 
Introdução ao THS - Treinamento em Habilidades Sociais: Teoria e Prática
Introdução ao THS - Treinamento em Habilidades Sociais: Teoria e PráticaIntrodução ao THS - Treinamento em Habilidades Sociais: Teoria e Prática
Introdução ao THS - Treinamento em Habilidades Sociais: Teoria e Prática
 
Revista Avon - Campanha 17/2014
Revista Avon - Campanha 17/2014Revista Avon - Campanha 17/2014
Revista Avon - Campanha 17/2014
 
Saúde Mental - Igreja ADCG
Saúde Mental - Igreja ADCGSaúde Mental - Igreja ADCG
Saúde Mental - Igreja ADCG
 
Chakra Frontal
Chakra FrontalChakra Frontal
Chakra Frontal
 
Dons Espirituais 1
Dons Espirituais 1Dons Espirituais 1
Dons Espirituais 1
 
Psicanálise e aconselhamento pastoral
Psicanálise e aconselhamento pastoralPsicanálise e aconselhamento pastoral
Psicanálise e aconselhamento pastoral
 
Lição 8 missão de marido, esposa e filhos
Lição 8   missão de marido, esposa e filhosLição 8   missão de marido, esposa e filhos
Lição 8 missão de marido, esposa e filhos
 
Introdução à psicologia 1
Introdução à psicologia   1Introdução à psicologia   1
Introdução à psicologia 1
 

Ähnlich wie Autonomous Team Requirements

How to build a winning team
How to build a winning teamHow to build a winning team
How to build a winning teamZeinul Haleem
 
Team formation stages
Team formation stagesTeam formation stages
Team formation stagesRamy Dean
 
Msbcoac hbusinessmanual 110513
Msbcoac hbusinessmanual 110513Msbcoac hbusinessmanual 110513
Msbcoac hbusinessmanual 110513Maggie
 
Msbcoac hbusinessmanual 111113
Msbcoac hbusinessmanual 111113Msbcoac hbusinessmanual 111113
Msbcoac hbusinessmanual 111113Maggie
 
Personal Plan and MB Guide
Personal Plan and MB GuidePersonal Plan and MB Guide
Personal Plan and MB GuideAIESEC in India
 
Building High Performance Teams
Building High Performance TeamsBuilding High Performance Teams
Building High Performance TeamsNaveen Dandge
 
Entrepreneurial Leadership 101
Entrepreneurial Leadership 101 Entrepreneurial Leadership 101
Entrepreneurial Leadership 101 Hayley Combaluzier
 
Leadership and Professional Development
Leadership and Professional DevelopmentLeadership and Professional Development
Leadership and Professional DevelopmentKofi Kafui Kornu
 
Gameplan solutions course catalogue
Gameplan solutions course catalogueGameplan solutions course catalogue
Gameplan solutions course catalogueGameplan Solutions
 
Growing as a PM in the Course of Your Career by Google PM Director
Growing as a PM in the Course of Your Career by Google PM DirectorGrowing as a PM in the Course of Your Career by Google PM Director
Growing as a PM in the Course of Your Career by Google PM DirectorProduct School
 
Using change to your advantage - Champers Advisory Masterclass 1
Using change to your advantage - Champers Advisory Masterclass 1Using change to your advantage - Champers Advisory Masterclass 1
Using change to your advantage - Champers Advisory Masterclass 1Charles Cadbury
 
Chapter 12: Teambuilding
Chapter 12: TeambuildingChapter 12: Teambuilding
Chapter 12: TeambuildingNaj Umpa
 
Sales manager development program
Sales manager development programSales manager development program
Sales manager development programMohit Singla
 

Ähnlich wie Autonomous Team Requirements (20)

Team Leadership
Team LeadershipTeam Leadership
Team Leadership
 
How to build a winning team
How to build a winning teamHow to build a winning team
How to build a winning team
 
Leader as Coach
Leader as CoachLeader as Coach
Leader as Coach
 
Team formation stages
Team formation stagesTeam formation stages
Team formation stages
 
Msbcoac hbusinessmanual 110513
Msbcoac hbusinessmanual 110513Msbcoac hbusinessmanual 110513
Msbcoac hbusinessmanual 110513
 
Shraddha 2
Shraddha 2Shraddha 2
Shraddha 2
 
Msbcoac hbusinessmanual 111113
Msbcoac hbusinessmanual 111113Msbcoac hbusinessmanual 111113
Msbcoac hbusinessmanual 111113
 
Personal Plan and MB Guide
Personal Plan and MB GuidePersonal Plan and MB Guide
Personal Plan and MB Guide
 
Leadership Development Modules
Leadership Development ModulesLeadership Development Modules
Leadership Development Modules
 
The 4 core
The 4 coreThe 4 core
The 4 core
 
Building High Performance Teams
Building High Performance TeamsBuilding High Performance Teams
Building High Performance Teams
 
Entrepreneurial Leadership 101
Entrepreneurial Leadership 101 Entrepreneurial Leadership 101
Entrepreneurial Leadership 101
 
Leadership and Professional Development
Leadership and Professional DevelopmentLeadership and Professional Development
Leadership and Professional Development
 
Gameplan solutions course catalogue
Gameplan solutions course catalogueGameplan solutions course catalogue
Gameplan solutions course catalogue
 
Leadership Workshop 2
Leadership Workshop 2Leadership Workshop 2
Leadership Workshop 2
 
WEEK #4 - PP.pptx
WEEK #4 - PP.pptxWEEK #4 - PP.pptx
WEEK #4 - PP.pptx
 
Growing as a PM in the Course of Your Career by Google PM Director
Growing as a PM in the Course of Your Career by Google PM DirectorGrowing as a PM in the Course of Your Career by Google PM Director
Growing as a PM in the Course of Your Career by Google PM Director
 
Using change to your advantage - Champers Advisory Masterclass 1
Using change to your advantage - Champers Advisory Masterclass 1Using change to your advantage - Champers Advisory Masterclass 1
Using change to your advantage - Champers Advisory Masterclass 1
 
Chapter 12: Teambuilding
Chapter 12: TeambuildingChapter 12: Teambuilding
Chapter 12: Teambuilding
 
Sales manager development program
Sales manager development programSales manager development program
Sales manager development program
 

Mehr von Lean Teams USA

The 1st component - Leadership and Mentoring
The 1st component - Leadership and MentoringThe 1st component - Leadership and Mentoring
The 1st component - Leadership and MentoringLean Teams USA
 
The 4th component – fast knowledge sharing
The 4th component – fast knowledge sharingThe 4th component – fast knowledge sharing
The 4th component – fast knowledge sharingLean Teams USA
 
The 3rd component - Organization Structure for Sustainment
The 3rd component - Organization Structure for SustainmentThe 3rd component - Organization Structure for Sustainment
The 3rd component - Organization Structure for SustainmentLean Teams USA
 
Process Design and Visual Value Streams
Process Design and Visual Value StreamsProcess Design and Visual Value Streams
Process Design and Visual Value StreamsLean Teams USA
 
Productive meetings by lean
Productive meetings by leanProductive meetings by lean
Productive meetings by leanLean Teams USA
 
Leadership skill of momentum
Leadership skill of momentumLeadership skill of momentum
Leadership skill of momentumLean Teams USA
 
Value stream mapping for service
Value stream mapping for serviceValue stream mapping for service
Value stream mapping for serviceLean Teams USA
 
Creating a Creative Culture
Creating a Creative CultureCreating a Creative Culture
Creating a Creative CultureLean Teams USA
 
Design For OEE (DFOEE)
Design For OEE (DFOEE)Design For OEE (DFOEE)
Design For OEE (DFOEE)Lean Teams USA
 
Lean for Small Business
Lean for Small BusinessLean for Small Business
Lean for Small BusinessLean Teams USA
 
OEE Financial Benefits From Component Improvement
OEE Financial Benefits From Component ImprovementOEE Financial Benefits From Component Improvement
OEE Financial Benefits From Component ImprovementLean Teams USA
 
Standard work for leaders
Standard work for leadersStandard work for leaders
Standard work for leadersLean Teams USA
 
Four components of fast pace
Four components of fast paceFour components of fast pace
Four components of fast paceLean Teams USA
 
Dpi dynamic process improvement
Dpi dynamic process improvementDpi dynamic process improvement
Dpi dynamic process improvementLean Teams USA
 

Mehr von Lean Teams USA (20)

5s slideshare
5s slideshare5s slideshare
5s slideshare
 
The 1st component - Leadership and Mentoring
The 1st component - Leadership and MentoringThe 1st component - Leadership and Mentoring
The 1st component - Leadership and Mentoring
 
The 4th component – fast knowledge sharing
The 4th component – fast knowledge sharingThe 4th component – fast knowledge sharing
The 4th component – fast knowledge sharing
 
The 3rd component - Organization Structure for Sustainment
The 3rd component - Organization Structure for SustainmentThe 3rd component - Organization Structure for Sustainment
The 3rd component - Organization Structure for Sustainment
 
Process Design and Visual Value Streams
Process Design and Visual Value StreamsProcess Design and Visual Value Streams
Process Design and Visual Value Streams
 
Productive meetings by lean
Productive meetings by leanProductive meetings by lean
Productive meetings by lean
 
Output improvement
Output improvementOutput improvement
Output improvement
 
Leadership skill of momentum
Leadership skill of momentumLeadership skill of momentum
Leadership skill of momentum
 
Go to gemba
Go to gembaGo to gemba
Go to gemba
 
Value stream mapping for service
Value stream mapping for serviceValue stream mapping for service
Value stream mapping for service
 
Lean Leadership
Lean LeadershipLean Leadership
Lean Leadership
 
Creating a Creative Culture
Creating a Creative CultureCreating a Creative Culture
Creating a Creative Culture
 
Design For OEE (DFOEE)
Design For OEE (DFOEE)Design For OEE (DFOEE)
Design For OEE (DFOEE)
 
Lean office
Lean officeLean office
Lean office
 
Lean for Small Business
Lean for Small BusinessLean for Small Business
Lean for Small Business
 
OEE Financial Benefits From Component Improvement
OEE Financial Benefits From Component ImprovementOEE Financial Benefits From Component Improvement
OEE Financial Benefits From Component Improvement
 
5S numbers game
5S numbers game5S numbers game
5S numbers game
 
Standard work for leaders
Standard work for leadersStandard work for leaders
Standard work for leaders
 
Four components of fast pace
Four components of fast paceFour components of fast pace
Four components of fast pace
 
Dpi dynamic process improvement
Dpi dynamic process improvementDpi dynamic process improvement
Dpi dynamic process improvement
 

Kürzlich hochgeladen

From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentFrom Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentCIToolkit
 
The Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsThe Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsCIToolkit
 
How Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesHow Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesMassimo Canducci
 
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsMind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsCIToolkit
 
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Nagarjuna Reddy Aturi
 
Leveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementLeveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementCIToolkit
 
Exploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisExploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisCIToolkit
 
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONHOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONsivani14565220
 
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational DesignManagement 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational Designshakkardaddy
 
Operations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfOperations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfcoolsnoopy1
 
The Final Activity in Project Management
The Final Activity in Project ManagementThe Final Activity in Project Management
The Final Activity in Project ManagementCIToolkit
 
Adapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingAdapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingCIToolkit
 
Characteristics of professional in professional ethics
Characteristics of professional in professional ethicsCharacteristics of professional in professional ethics
Characteristics of professional in professional ethicsmourale176
 
The Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsThe Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsCIToolkit
 
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...dsnow9802
 
Overview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentationOverview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentationPMIUKChapter
 
Flowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of FlowchartsFlowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of FlowchartsCIToolkit
 
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsDigital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsHannah Smith
 
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & EngineeringBoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & EngineeringBusiness of Software Conference
 

Kürzlich hochgeladen (19)

From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentFrom Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
 
The Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsThe Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data Insights
 
How Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesHow Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human Resources
 
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsMind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
 
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
 
Leveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementLeveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous Improvement
 
Exploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisExploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram Analysis
 
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONHOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
 
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational DesignManagement 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
 
Operations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfOperations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdf
 
The Final Activity in Project Management
The Final Activity in Project ManagementThe Final Activity in Project Management
The Final Activity in Project Management
 
Adapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingAdapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-Making
 
Characteristics of professional in professional ethics
Characteristics of professional in professional ethicsCharacteristics of professional in professional ethics
Characteristics of professional in professional ethics
 
The Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsThe Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data Sets
 
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
 
Overview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentationOverview PMI Infinity - UK Chapter presentation
Overview PMI Infinity - UK Chapter presentation
 
Flowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of FlowchartsFlowcharting: The Three Common Types of Flowcharts
Flowcharting: The Three Common Types of Flowcharts
 
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsDigital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
 
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & EngineeringBoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
 

Autonomous Team Requirements

  • 1.  Robert Baird President +1 215 353 0696 Autonomous Team Requirements 8-Sep-15 www.leanteamsusa.com
  • 5. Defining the Team Life Cycle 08/09/2015 Forming Defining Characteristic: q PseudoTeam Emotions: q Ambivalence q Anxiety Team Goals: q Sense making q Team structure q Develop Norms Facilitator’s Goals: q Establish clear objectives q Establish Team structure along with NORMS q Provide direction and resources for team to manage their own team process and solve their own problems Storming Defining Characteristic: q Resistance Emotions: q Disillusionment q Anger q Conflict Team Goals: q Understanding tasks q Accomplishment Facilitator’s Goals: q TWI-JR q Focus on purpose and structure q Continue moving the team from dependence on the Facilitator to interdependence with each other q Swift resolution of conflict q Set up small wins Norming Defining Characteristic: q Positive emotions q Realistic optimism q Group cohesion Emotions: q Trust q Team pride q Humor Team Goals: q Goal focus q Accomplishment Facilitator’s Goals: q Show faith in team’s abilities q Recognize important milestones q Reflect on their performance q Confront inadequate performance Performing Defining Characteristic: q Task focus q Productivity Emotions: q High energy q Team pride q Confidence Team Goals: q Productivity q Feedback on efforts Facilitator’s Goals: q Stay out of the team’s way q Provide resources q Help manage communication with other groups/teams q Help team celebrate successes Adjourning Defining Characteristic: q Closure q Transition Emotions: q Sadness q Relief q Confidence Team Goals: q Transfer learning’s Facilitator’s Goals: q Help team get closure q Identify accomplishments q Provide opportunity to reflect on lessons learned q Celebrate
  • 6. Specific to Team Facilitator • Forming - Direct the team, and establish clear objectives, both for the team as a whole and for individual team members. Establish Team Structure and NORMS • Storming - Establish processes and structures. – Teach TWI-JR – Build trust and good relationships between team members. – Resolve conflicts, swiftly if they occur. – Provide support, especially to those team members who are less secure. – Remain positive and firm in the face of challenges to your leadership, or to the team's goal. – Explain the "forming, storming, norming, and performing" idea, so that people understand why problems are occurring, and so that they see that things will get better in the future. – Coach team members in assertiveness and conflict resolution skills, where this is necessary. – Use psychometric indicators such as Myers-Briggs and the Margerison-McCann Team Management Profile to help people learn about different work styles and strengths. • Norming - Step back and help team members take responsibility for progress towards the goal. (This is a good time to arrange a team-building event.) • Performing - Delegate tasks and projects as far as you can. Once the team is achieving well, you should aim to have as light a touch as possible. You will now be able to start focusing on other goals and areas of work. • Adjourning - Take the time to celebrate the team's achievements – you may work with some of your people again, and this will be much easier if people view past experiences positively. 6
  • 7. Training and Development 8-Sep-15 www.leanteamsusa.com 7
  • 8. From Lean Teams USA Contact Us • Lean Teams USA Lean Consulting • View My Profile on LinkedIn • Lean Teams USA +1 215 353 0696 8-Sep-15 www.leanteamsusa.com 8