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Who are we creating
comp plans for
anyway?
Meet the
Millennials – Your
New Sales Hires
The Profile of a Successful BDR
or SDR Hire
0-2 Years of
Experience
Coachable
Genuine
Curiosity
Track Record
of Winning
Hungry
Eager to Make
Impact
Goals and
Results Driven
Ultimate
Stalker
What Millennials Need
Out of Their Comp
Plan…
Simplicity
Structure
Creating Structure
•  Calls
•  Emails
•  Conversations
•  Appointments
•  Opportunities
•  Closed won
Comp Plan Creation:
Creating a Comp
Plan that Drives
Success
Elements of a Comp Plan
Base: What you see in your paycheck not
including any bonuses, benefits, or perks
associated with the job.
Bonus: Additional compensation awarded to
an employee for achieving specific goals or
metrics.
Kicker: Any additional spiff or bonus outside of
a reps bonus that is tied to closed/won deals
or competition.
What is a bonus comprised on?
40% Appointment
60% Opportunities
Potential Bonus: $1K monthly pay out
Goals: 16 Appointments, 8 Opportunities
Pay out:
Appointments Set ($25 each)
Opportunities Created ($75 each)
***As always, we recommend that this number be uncapped***
Example Comp Structure
OTE Breakdown: Base vs. Bonus
70% Base
30% Bonus
Additional Kicker
10% MRR
.89% ARR
Tying It All Together
Designing a comp plan is like closing a deal:
–  Remember your target audience
–  Know what you want them to do
–  Show them how to get there
–  Tell them what the results are
–  Be consistent in your delivery
John Kosturos, VP of Sales
The Ultimate Sales Compensation Plan
100% Data Driven
Cold Calling 2.0 Model
Controlling the List
Reports on current accounts to identify the ideal account profile
•  Accounts with the largest transactions
•  Accounts with the highest lifetime value
•  Accounts that buy most often
•  Accounts with the lowest activities from MQL to SQL
•  Accounts with the least number of activities from SQL to close
•  Accounts with the lowest average time from MQL to SQL
•  Accounts with the lowest average time from SQL to close
•  Accounts with the highest % of MQL to SQL
•  Accounts with the highest % of SQL to close
Ideal Customer Profile (Accounts)
“75 percent of the customer information
held by most enterprises is inaccurate,
out-of-date or ineffective.” (Gartner)
• Geography
• Industry
• Employee size
• Revenue
• Investment Capital
• Free cash flow (optional)
Ideal Customer Profile (Accounts)
Map Your Entire Potential Dream Market!!
Identify Decision Makers at Target Accounts
Think About It for a Moment
•  Best buyer market segments (segment top 20%)
o  Industry, employees, revenue, geography, other proprietary metrics
•  Average deal size per segment
•  Total number of potential accounts per segment (mapping markets)
•  What percentage of leads should convert to customers
•  Number of activities it takes to close an account
•  Goal for how long it should take for you team to work through each
market segment
B2B Sales Comp Plan Metrics
•  25000 potential accounts
•  3 key contacts per account (75,000 contacts)
•  8 activities per contact on avg (24 activities per account)
•  600,000 total activities to exhaust the list
•  New reps can accomplish about 600 activities per week
•  600,000/600 = 1000 weeks
•  If the goal of the company is to exhaust the list in 12 months, it will take
~18 sales people (1000/56 = 17.85)
Sample Target Segment Analysis
Top 3 best buyer segments for example company:
1.  Technology companies in USA have an average deal size of $10000 and
close at about 5%. (Assuming 600 combined call/email activities
completed per rep, per week.)
2.  Manufacturing companies in USA have an average deal size of $3000
and close at about 10%. (Assuming 600 call/email activities completed
per rep, per week)
3.  Banks in USA have an average deal size of $20000, close at about a 4%
clip (Assuming 600 call/email activities completed per rep, per week)
	
  
Example of Compensation Calculation
You can calculate your annual revenue per rep with a clear understanding
of your avg deal size and close rate.
1.  (5% closed) = 1250 new accounts * $10K avg deal = $12,500,000
•  $694,444 revenue per rep
•  $104,000 - $208,000 (comfortable salary + commission range)
2.  (10% closed) = 2500 new accounts * $3K avg deal = $7,500,000
•  $416,666 revenue per rep
•  $62,500 - $125,000 (comfortable salary + commission range)
3.  (4% closed) 1000 new accounts * $20K avg deal = $20,000,000
•  $1,111,111 revenue per rep
•  $166,666 - $333,333 (comfortable salary + commission range)
Example of Compensation Calculation
Business Data Report Card
Forecasting D
Customer Service F
Sales Efficiency C-
Productivity D-
Client Renewals D
CRM User Adoption F
Howard Brown
CEO, RingDNA
We all build comp plans to
achieve top performance
But top performance is actually
the sum of many parts
The Golden Rule:
If it’s not in CRM it doesn’t exist
6 out of 10 SaaS
companies
now use SDRs to
create
opportunities
for account
executives
Source: Bridge Group, 2015
Two primary ways to comp SDRs
RESULTS	
   REVENUE	
  
Mee,ngs,	
  Opportuni,es	
   %	
  of	
  Won	
  Opportuni,es	
  
But putting too much emphasis on
any one area can spell trouble
Commonly Tracked Metrics
Give SDRs insight into tracking
activity volume versus goals.
The number of sales conversations
directly affects quota attainment
Source: Bridge Group, 2015
The entire team will perform at
a higher level
To get more wins
Q&A

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Sales Compensation: Tips and Tricks to Building a Powerful Plan

  • 1.
  • 2. Who are we creating comp plans for anyway?
  • 3. Meet the Millennials – Your New Sales Hires
  • 4. The Profile of a Successful BDR or SDR Hire 0-2 Years of Experience Coachable Genuine Curiosity Track Record of Winning Hungry Eager to Make Impact Goals and Results Driven Ultimate Stalker
  • 5. What Millennials Need Out of Their Comp Plan…
  • 7. Creating Structure •  Calls •  Emails •  Conversations •  Appointments •  Opportunities •  Closed won
  • 8. Comp Plan Creation: Creating a Comp Plan that Drives Success
  • 9. Elements of a Comp Plan Base: What you see in your paycheck not including any bonuses, benefits, or perks associated with the job. Bonus: Additional compensation awarded to an employee for achieving specific goals or metrics. Kicker: Any additional spiff or bonus outside of a reps bonus that is tied to closed/won deals or competition.
  • 10. What is a bonus comprised on? 40% Appointment 60% Opportunities
  • 11. Potential Bonus: $1K monthly pay out Goals: 16 Appointments, 8 Opportunities Pay out: Appointments Set ($25 each) Opportunities Created ($75 each) ***As always, we recommend that this number be uncapped*** Example Comp Structure
  • 12. OTE Breakdown: Base vs. Bonus 70% Base 30% Bonus
  • 14. Tying It All Together Designing a comp plan is like closing a deal: –  Remember your target audience –  Know what you want them to do –  Show them how to get there –  Tell them what the results are –  Be consistent in your delivery
  • 15. John Kosturos, VP of Sales
  • 16. The Ultimate Sales Compensation Plan 100% Data Driven
  • 17. Cold Calling 2.0 Model Controlling the List
  • 18. Reports on current accounts to identify the ideal account profile •  Accounts with the largest transactions •  Accounts with the highest lifetime value •  Accounts that buy most often •  Accounts with the lowest activities from MQL to SQL •  Accounts with the least number of activities from SQL to close •  Accounts with the lowest average time from MQL to SQL •  Accounts with the lowest average time from SQL to close •  Accounts with the highest % of MQL to SQL •  Accounts with the highest % of SQL to close Ideal Customer Profile (Accounts)
  • 19. “75 percent of the customer information held by most enterprises is inaccurate, out-of-date or ineffective.” (Gartner) • Geography • Industry • Employee size • Revenue • Investment Capital • Free cash flow (optional) Ideal Customer Profile (Accounts)
  • 20. Map Your Entire Potential Dream Market!!
  • 21. Identify Decision Makers at Target Accounts
  • 22. Think About It for a Moment
  • 23. •  Best buyer market segments (segment top 20%) o  Industry, employees, revenue, geography, other proprietary metrics •  Average deal size per segment •  Total number of potential accounts per segment (mapping markets) •  What percentage of leads should convert to customers •  Number of activities it takes to close an account •  Goal for how long it should take for you team to work through each market segment B2B Sales Comp Plan Metrics
  • 24. •  25000 potential accounts •  3 key contacts per account (75,000 contacts) •  8 activities per contact on avg (24 activities per account) •  600,000 total activities to exhaust the list •  New reps can accomplish about 600 activities per week •  600,000/600 = 1000 weeks •  If the goal of the company is to exhaust the list in 12 months, it will take ~18 sales people (1000/56 = 17.85) Sample Target Segment Analysis
  • 25. Top 3 best buyer segments for example company: 1.  Technology companies in USA have an average deal size of $10000 and close at about 5%. (Assuming 600 combined call/email activities completed per rep, per week.) 2.  Manufacturing companies in USA have an average deal size of $3000 and close at about 10%. (Assuming 600 call/email activities completed per rep, per week) 3.  Banks in USA have an average deal size of $20000, close at about a 4% clip (Assuming 600 call/email activities completed per rep, per week)   Example of Compensation Calculation
  • 26. You can calculate your annual revenue per rep with a clear understanding of your avg deal size and close rate. 1.  (5% closed) = 1250 new accounts * $10K avg deal = $12,500,000 •  $694,444 revenue per rep •  $104,000 - $208,000 (comfortable salary + commission range) 2.  (10% closed) = 2500 new accounts * $3K avg deal = $7,500,000 •  $416,666 revenue per rep •  $62,500 - $125,000 (comfortable salary + commission range) 3.  (4% closed) 1000 new accounts * $20K avg deal = $20,000,000 •  $1,111,111 revenue per rep •  $166,666 - $333,333 (comfortable salary + commission range) Example of Compensation Calculation
  • 27. Business Data Report Card Forecasting D Customer Service F Sales Efficiency C- Productivity D- Client Renewals D CRM User Adoption F
  • 29. We all build comp plans to achieve top performance
  • 30. But top performance is actually the sum of many parts
  • 31. The Golden Rule: If it’s not in CRM it doesn’t exist
  • 32. 6 out of 10 SaaS companies now use SDRs to create opportunities for account executives Source: Bridge Group, 2015
  • 33. Two primary ways to comp SDRs RESULTS   REVENUE   Mee,ngs,  Opportuni,es   %  of  Won  Opportuni,es  
  • 34. But putting too much emphasis on any one area can spell trouble
  • 36. Give SDRs insight into tracking activity volume versus goals.
  • 37. The number of sales conversations directly affects quota attainment Source: Bridge Group, 2015
  • 38. The entire team will perform at a higher level
  • 39. To get more wins
  • 40. Q&A