GEA-NZ v3.1 Business Reference Model and Taxonomy

Government
Enterprise
Architecture
GEA-NZ v3.1
Business
Reference Model and Taxonomy
Approved 30 July 2015

GEA-NZ v3.1 Business Reference Model and Taxonomy Page 2 of 80
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Document
Purpose
The Government Enterprise Architecture for New Zealand (GEA-NZ) Reference Models outline the following
artefacts for each dimension of the architecture:
- Reference taxonomy
- Structure and description
- Context within the GEA-NZ v3.1
- Description of artefacts and relationships with other artefacts across all dimensions
The objective of a Reference Model is to provide widely accepted core taxonomy, and an appropriate visual
representation of that taxonomy. A Reference Taxonomy defines the terminology, and provides a useful,
coherent, consistent, and structured description of the components of an Enterprise Architecture. The need
for reference architectures and associated taxonomies as part of a Government Enterprise Architecture is
described in the GEA-NZ v3.1 Context Document.
There are eight architecturally significant dimensions within the Government Enterprise Architecture for
New Zealand v3.1 framework (GEA-NZ v3.1). Each of these dimensions has a Reference Model which
includes relevant reference artefacts and relationships. Where appropriate the Reference Model has an
associated Reference Taxonomy.
GEA-NZ v3.1 uses reference taxonomies to provide categorisation terms to describe the architecture of
capabilities for use across All of Government (AoG), sectors, clusters, and agencies. Reference taxonomies
reduce complexity by abstracting, organising and simplifying complex information sets.
The overall consistency and cohesiveness of cross government services, shared services and common
capabilities, can be improved when government entities apply common reference taxonomies to deliver
consistent and aligned views of commonly required operational and technological services.
The usage of the GEA-NZ reference taxonomy, at government, agency and sector level, will help drive ICT
efficiencies and Transformation programmes through identification of opportunities for development or and
reuse of common solutions. This will enable the implementation of the Government ICT Strategy and Action
Plan to 2017 and Better Public Services: Results for New Zealanders.
Use of the GEA-NZ v3.1 reference model will:
- Provide common language to promote service, information, system and technology interoperability
- Promote the identification and demand aggregation of sharable and common capabilities to improve
the efficacy, utility and cost effectiveness of ICT across government
- Foster traceability of features to meet requirements
- Support the re-use of solutions and services
- Support the development and delivery of coherent AoG Common Capabilities portfolio
- Support the AoG Data Governance initiatives

Scope
This document provides a description of the GEA-NZ v3.1 Business Reference Model and Taxonomy. It
provides the basis for developing specific business reference architectures and patterns. These reference
architectures and patterns can be more readily used across government where the terms from the reference
taxonomy are used consistently.
This document does not include the description of the business reference architecture or the use of software
tools to construct and manage GEA-NZ v3.1 models.
References to related documents are contained within the context of the document.
Audience
The intended audience of this document is (but not limited to):
- Agencies’ Enterprise, Business and Solution Architects
- Business Service Management Providers
- Business partners involved in development and delivery of business and technology solutions
- Business and IT Managers
- Business Subject Matter Experts
- Security Specialists for Certification & Accreditation activities (C&A)
Authors
Regine Deleu – All-of-Government Enterprise Architect
Jim Clendon – Senior Enterprise Architecture Modeller
Approval
This document has been created following engagement with the Chief Architect Forum (CAF) and the
Government Enterprise Architecture Group (GEAG). The content will be subject to three month review and
improvement. The Government Enterprise Architect team will manage revisions and will indicate priorities
for this work. Approval for changes will be sought through the GEAG.

Version Control
Version Date Comment Modified by Approved
by
Next Review
Date
v3.0 November 2014 Initial version Regine Deleu GEAG March 2015
v3.1 July 2015 Major Changes
1
:
Regine Deleu
Jim Clendon
GEAG April – June 2016
- B1 New Zealand Society
- Added B1.04.07 Economic Development
- Moved B1.15.01 Corrective Services from B1.15 Security to B1.08 Justice and renamed B1.08.15
Corrections.
- Moved B5.02.10.03 External Security from B5.02.10 Government Security to B1.15.01 External Security.
- B1.08.15 Corrections added categories; Custodial Services, Reintegration and Rehabilitation, Offender
Case Management, NZ Parole Board, Victim Notification Management, Community Probation Services,
Electronic Monitoring Bail, Offender Psychological Services.
- Added a reference link to Statistical Standards and Classification into the B1.16.03 Statistical Standards.
- B4 Civic Infrastructure
- B4.05.01 Public Housing added categories; Public Housing Provision, Public Housing Policy, Other Public
Housing.
- B5 Government Administration
- Removed the prefix “Government” from the areas and categories where the function is generic as
opposed to government specific.
- B5.02 Business Management
o B5.02.01 Business Change Management. Moved Project Management and Requirements
Management from ICT Management to here. Added; Benefit Management, Change Readiness
Assessment, Change Communication, Change Sponsorship, Change Coaching, Change Training,
Change Resistance Management, and Continual Improvement Process.
o Moved B5.02.10.03 External Security to B5.02.10 Government Security as B5.15.01
o B5.02.11 lower level categories replaced “PMAF” with Privacy.
o Added B5.02.12 Business Rules Approach and B5.02.13 Governance
- Added B5.04.15 Financial Risk Management
- Added B5.05.09 Health and Safety Management
- Moved Project Management and Requirements Management from ICT Management to Business Change
Management
- B5.07.01 Content and Records Management added; Records Creation and Maintenance, Records
Organisation, Records Metadata, Records Access, Records Appraisal and Disposal, Records Integrity,
Records Roles, Responsibilities, Processes, and Policies, Records Storage.
- Moved B5.08.04 Functional Leadership to B5.09 Machinery of Government
- B5.09 Machinery of Government added B5.09.15 Government Strategy, Planning and Budgeting, and sub-
categories
- Changed name from B5.09.04 Government Policy Development to Government Policy Making and added
B5.09.04.05 Planning for Policy Implementation and B5.09.04.06 Consulting on Policy
- Added B5.09.16 Structuring Government with the following sub-categories: Appointing to Senior or
Statutory Positions, Establishing Judiciary, Establishing Representative Bodies, Establishing the Head of
State, External Setting of Remuneration, Forming the Government, Nationalising, Privatising, and
Restructuring Government Sector.
- Added B5.10 Communications and sub-categories
- Removed the Appendix – GEA-NZ v3.0 Business Reference Taxonomy in Context with Other Artefacts. The
relationships between the GEA-NZ Reference Models and the other artefacts have been implemented into a
GEA-NZ Reference Models / Artefacts matrix.
1
A detailed ‘What’s Changed - GEA-NZ v3.0 vs v3.1” overview can be requested.

v3.2 April - June 2016 Proposed changes for v3.2
- The following agency/sector parts of the Business Reference Taxonomy are to be reviewed with the relevant
agency/sector:
- B1.08 Justice – Justice Sector.
- B1.09 Māori Affairs - Te Puni Kokiri.
- B1.10.03 Public Affairs.
Resolve possible overlaps with B5 Government Administration.
- B1.12 Open Government.
Resolve possible overlaps with B5 Government Administration.
- B1.15.03 Law Enforcement – Police.
- B2.05 Education and Training – Education Sector.
- B2.08 Health Care – Health Sector.
- B4.01 Civic Management – currently without Categories.
- B4.08 Regional Development – currently without categories.
- B5.09 Machinery of Government to be reviewed.
Acknowledgements
This version of the GEA-NZ Business Reference Model and Taxonomy was developed by the Government
Enterprise Architecture team, part of System Transformation Team, Department of Internal Affairs, New
Zealand. It was peer-reviewed and approved by GEAG members.
Additionally, feedback received from a number of experts from various agencies was greatly appreciated.

Table of Contents
Document.....................................................................................................................................3
Purpose............................................................................................................................................ 3
Scope................................................................................................................................................ 4
Audience .......................................................................................................................................... 4
Authors ............................................................................................................................................ 4
Approval........................................................................................................................................... 4
Version Control................................................................................................................................ 5
Acknowledgements ......................................................................................................................... 6
Table of Contents............................................................................................................................. 7
Executive Summary.......................................................................................................................8
Business Reference Model and Taxonomy .....................................................................................9
Introduction..................................................................................................................................... 9
Principles........................................................................................................................................ 10
Context within GEA-NZ v3.1 .......................................................................................................... 11
Benefits.......................................................................................................................................... 11
Development ................................................................................................................................. 13
Background.......................................................................................................................... 13
Approach ............................................................................................................................. 13
Tools .................................................................................................................................... 13
Business Reference Model ..........................................................................................................14
Structure ........................................................................................................................................ 14
Business Domains .......................................................................................................................... 15
New Zealand Society ........................................................................................................... 17
Individuals and Communities .............................................................................................. 32
Businesses............................................................................................................................ 41
Civic Infrastructure .............................................................................................................. 47
Government Administration................................................................................................ 52

Executive Summary
The Government Enterprise Architecture for New Zealand (GEA-NZ) Reference Models outline the following
artefacts for each dimension of the architecture framework: :
- Reference taxonomy
- Structure and description
- Context within the GEA-NZ v3.1
- Description of artefacts and relationships with other artefacts across all dimensions
The objective of a Reference Model is to provide widely accepted core taxonomy, and an appropriate visual
representation of that taxonomy. A Reference Taxonomy defines the terminology, and provides a useful,
coherent, consistent, and structured description of the components of an Enterprise Architecture.
The GEA-NZ Business Reference Model describes the “What we do” of the government through the
definition of outcome-oriented and measurable capabilities
The GEA-NZ Business Reference Taxonomy consistently categorises and describes the New Zealand
Government using common business domains instead of a siloed, agency-by-agency view. It is used for
identifying opportunities for cost reduction; collaboration, shared services, and solution reuse in agency IT
portfolios within and across agencies to support citizen centric service transformation, efficiently, and
effectively.
The usage of the GEA-NZ reference taxonomy, at government, agency and sector level, will help drive ICT
efficiencies through identification of opportunities for development or and reuse of common solutions. This
will enable the implementation of the Government ICT Strategy and Action Plan to 2017 and Better Public
Services: Results for New Zealanders.
Use of the GEA-NZ v3.1 reference model will:
- Provide common language to promote service, information, system, and technology,
interoperability
- Promote the identification and demand aggregation of sharable and common capabilities to
improve the efficacy, utility and cost effectiveness of ICT across government
- Foster traceability of features to meet requirements
- Support the re-use of solutions and services

Business Reference Model and Taxonomy
Introduction
A GEA-NZ Business Reference Model is a generic representation of the business processes, products and
services that deliver the outputs of the organisation. In GEA-NZ v3.1, the Business reference model
emphasises aspects of customer centricity and channel shift that are objectives of the ICT Strategy and
Action Plan.
At an All-of-Government level, the GEA-NZ Business reference model describes the customers and the
different channels they use to interact with the government, the common products and services provided to
the citizens, and the different roles, skills and processes needed to support all of the above. By describing
the common business capabilities the GEA-NZ promotes cross-government collaboration and enables
business and IT leaders to discover opportunities for cost savings and new business capabilities that help to
achieve strategic objectives.
At an agency level, the GEA-NZ Business reference model describes the agency’s customer personas and
customer experiences, how the customer interacts with the agency, and what products and services the
agency provides to their customers.
The GEA-NZ Business Reference Model includes a Business Reference Taxonomy that is used to classify
products and services, and the business functions that are supported by the business processes. It is used
for identifying opportunities for cost reduction, collaboration, shared services, and solution reuse in agency
IT portfolios within and across agencies to support citizen centric service transformation, efficiency, and
effectiveness gains.

The GEA-NZ Business Reference Taxonomy is an integral part of the Government Enterprise Architecture for
New Zealand v3.1 (GEA-NZ v3.1).
Principles
The value of reference models comes from applying them as part of business as usual activities across
agencies in a consistent manner. They are used to provide a consistent view across a complex system of
business services and supporting ICT so that the delivery of government services can become customer
centric, and that investments can be made that benefits the system as a whole, not just specific agencies in
accordance with the guiding principles of the Government ICT Strategy and Action Plan to 2017:
- Centrally led, collaboratively delivered
The Strategy and Action Plan will be led by the GCIO and delivered in collaboration with agency
chief executives.
- Customer centricity
Customer insights must inform service design and delivery. Customers should be shielded from
the internal complexities of Government.
- Trust and Confidence
Build public trust and confidence in government’s ability to maintain the privacy and security of
information. This underpins our ability to use digital channels.
- Simplify by design
Remove complexity, fragmentation and duplication, and reengineer business processes end–to-
end.
- Share by default
Capabilities must be shared by default rather than by exception.

Context within GEA-NZ v3.1
The GEA-NZ Business Reference Taxonomy is a core part of the GEA-NZ Business Reference Model within the
GEA-NZ v3.1 framework. The GEA-NZ Business Reference Model describes the “What we do” of the
government through the definition of outcome-oriented and measurable capabilities.
The following table shows the GEA-NZ Business Reference Model in context with the other GEA-NZ reference
models.
Business
describes the business services, processes, and
capabilities to support the strategic goals and objectives
Strategy, Investment, and Policy
sets out the business capabilities required to support
effective business performance management
Performance and Governance
sets the business requirements for data and information,
and identifies redundancy, duplication and gaps
Data and Information
sets the business requirements for application and ICT
services, and identify redundancies and opportunities for
reuse and sharing
Application and ICT Services
sets the business requirements for infrastructure, and
identify redundancies and opportunities for reuse and
sharing
Infrastructure
identifies the business elements that require security and
privacy protection, and the business requirements for
identity and access management
Security and Privacy
Sets the business requirements that drive development
and scope of corresponding standards
Standards
In the Appendix you can find tables showing the GEA-NZ Business Reference Taxonomy in context with other
artefacts.
Benefits
The GEA-NZ Business Reference Model will provide the following benefits to agencies, sectors and their
business partners involved in the delivery of public services and joint capabilities:
- Drives consolidation of business services at the business layer to ease access to more, better,
personalised and integrated services.
- Identification of opportunities for sharing, re-use and consolidation of services to improve efficiencies
and effectiveness of current capabilities. To guide change towards shared common services.
- For agencies’ Four Year Plan to help show what they will achieve and how it will be achieved aligning
to Better Public Services and all-of-government shared services.
- An engagement framework that translates a high-level logical view for capability definition and
delivery. From a practical perspective, to provide a tool kit for Enterprise Architects to use in their
daily work.
This will ultimately result in increased collaboration between agencies, reduced risks, reduced number of
incompatible systems across and within agencies, and it contributes to government-wide interoperability
commitments in an affordable manner.

In real terms, this will allow the Government to realise savings in two key areas:
Financial Management
Aligning the GEA-NZ Business Reference Model within the broader architectural framework enables explicit
links to be established from the performance layer through to the data and technology layers.
This will facilitate continuous, robust analysis of the relationship between ICT investments and the
associated impact on performance against required business outcomes.
Once established, these linkages will support evidence-based decision making around which technologies
and standards are most essential to ensure the continued provision of priority, fit-for-purpose and value for
money systems, services and applications.
User Productivity
Rationalisation of diverse set of business services will improve productivity for not only the user community
and those responsible for the management and delivery of those business services, but also those involved
with capability definition, development, acquisition, and delivery and integration (introduction into service,
and integrated logistics support management).
It will reduce existing barriers to workforce interoperability, service availability and sharing, and data access
and sharing capabilities, and deliver improved consistency across communication and collaboration
platforms.

Development
The GEA-NZ Business Reference Taxonomy has been adapted for New Zealand based on the Australian
Government Architecture (AGA v3.0). It is intended as a baseline starting point and will be evolving as
needed.
Background
The GEA-NZ v3.1 Business Reference Taxonomy replaces the GEA-NZ v2.0 Business Reference Taxonomy.
GEA-NZ v2.0 Business Reference Taxonomy was an introduction, but was never approved.
The NZ FEAF, developed in 2008, had a Business Reference Model that used Subjects and Functions of New
Zealand.
In terms of Government Enterprise Architecture practices across the world there is no one agreed business
reference model or taxonomy.
Approach
Our approach is to reuse and adapt reference taxonomies from other jurisdictions. Three major sources for
GEA-NZ v3.1 are the Australian Government Architecture v3.0 (AGA v3.0), the UK Government Architecture
(UKGA 2012), and the US FEAF v2.0.
Representatives from the Chief Architects Forum (CAF) and the Government Enterprise Architecture Group
(GEAG), and other agencies review and contribute to the taxonomies.
Tools
The master GEA-NZ v3.1 Business Reference Model has been developed using the Sparx Systems Enterprise
Architect2
modelling tool. The diagrams are published using .png files, Sparx packages, and Microsoft Excel.
2
Sparx Systems Enterprise Architect, Ultimate Edition, has been selected by Government Enterprise Architecture in
August 2014 as the go forward tool for developing and maintaining GEA-NZ v3.1.

Business Reference Model
Structure
The GEA-NZ Business Reference Taxonomy model is a simple hierarchical structure made up of Business Domains,
which are divided into Areas which have Business Categories. Business Categories may have multiple levels where
more detail is required.
The diagram below shows the structure of the taxonomy and an approach for implementation using the Open Group
ArchiMate
3
elements and relationships. Note that the GEA-NZ Business Reference Taxonomy includes categorisation
for both government products and services and government business functions.
3
ArchiMate is an emerging standard for enterprise architecture modelling in the GEA-NZ Standards.
GEA-NZ v3.1 Business Reference Taxonomy Structure
Agency Implementation (Using ArchiMate 2.1 Specification
elements)
Categorisation
B1.01.01-B5.99.99
B1.01-B5.99
B1-B5
Business Category
Business Domain
Business Area
Business Reference
Taxonomy
ArchiMate Business Interface
ArchiMate Business Function
ArchiMate Business Product
ArchiMate Business Process
ArchiMate Business Service
11
1
1
1
«aggregation»
«generalisation»
«assignment»
«realisation»
«aggregation»
«generalisation»
«realisation»
«generalisation»
GEA-NZ v3.1 Business Reference Taxonomy Structure
ArchiMate Business Function
«generalisation»
«realisation»
«assignment»«aggregation»
«realisation»
«generalisation»
«generalisation»
ArchiMate Business Service
ArchiMate Business Process
ArchiMate Business InterfaceArchiMate Business Product
Categorisation
Agency Implementation (Using ArchiMate 2.1 Specification
elements)
Business Domain
Business Category
Business Reference
Taxonomy Business Area
11
B1-B5
1
B1.01-B5.99
1
B1.01.01-B5.99.99
1
«aggregation»

Business Domains
The GEA-NZ Business Reference Taxonomy includes five business domains that can be used as a common language
to categorise business services and functions at a high level. These are the:
- New Zealand Society – Business capabilities that deliver services across New Zealand individuals, communities
and businesses.
- Individuals and Communities – Business capabilities that deliver services specifically to New Zealand individuals
and communities.
- Businesses – Business capabilities that deliver services specifically to New Zealand businesses.
- Civic Infrastructure – Business capabilities that delivers New Zealand infrastructure.
- Government Administration – Business capabilities that delivers New Zealand government wide operations and
support services.

Business Reference Taxonomy
B1 New Zealand Society
B2 Individuals & Communities
B3 Businesses
B4 Civic Infrastructure
B5 Government Administration
B1.06 Financial Transactions with
Governm ent
B1.10 New Zealand Society Support
B1.02 Culture and Heritage
B1.07 International RelationsB1.05 Environm ent
B1.16 Statistical Services
B1.11 Natural ResourcesB1.09 Māori Affairs
B1.08 Justice
B1.03 Defence
B1.15 Security
B1.12 Open Governm ent
B1.13 Regulatory Com pliance and
Enforcem ent
B1.14 Science and Research
B1.04 Econom ic ServicesB1.01 Border Control
B2.07 Inform ation from Citizens
B3.03 Com m ercial Sport
B2.10 Sport and Recreation
B4.07 Transport
B4.02 Com m unications B4.04 Maritim e Services
B5.03 Governm ent Credit and
Insurance
B5.07 Governm ent Inform ation and
Knowledge Managem ent
B5.08 Governm ent Strategy, Planning
and Budgeting
B5.09 Machinery of Governm ent
B5.06 Governm ent ICT Managem entB5.05 Governm ent Hum an Resource
Managem ent
B5.04 Governm ent Financial
Managem ent
B5.02 Governm ent Business
Managem ent
B5.01 Governm ent Adm inistrative
Managem ent
B2.09 Passports, Travel and Tourism B2.11 Work and Jobs
B3.05 Prim ary Industries B3.06 Tourism B3.07 Trade
B3.02 Business Support B3.04 Em ploym ent
B2.01 Adoption and Fostering
B2.06 Em ergency and Disaster
Preparedness
B2.08 Health Care
B2.03 Citizenship and Im m igration
B2.05 Education and Training
B2.04 Com m unity SupportB2.02 Births Deaths and Marriages
B3.01 Business Developm ent
B4.03 Essential Services
B4.05 Public Housing B4.06 Regional Developm ent
B4.01 Civic Managem ent
Business Reference Taxonomy
B1 New Zealand Society
B2 Individuals & Communities
B3 Businesses
B4 Civic Infrastructure
B5 Government Administration
B1.12 Open Governm ent
B2.06 Em ergency and Disaster
Preparedness
B2.01 Adoption and Fostering
B2.11 Work and JobsB2.09 Passports, Travel and Tourism B2.10 Sport and Recreation
B3.03 Com m ercial Sport
B1.10 New Zealand Society Support
B2.07 Inform ation from Citizens
B3.01 Business Developm ent
B4.03 Essential ServicesB4.01 Civic Managem ent
B4.06 Regional Developm entB4.05 Public Housing B4.07 Transport
B3.07 TradeB3.05 Prim ary Industries
B2.04 Com m unity Support
Governm ent
B5.01 Governm ent Adm inistrative
Managem ent
B1.11 Natural Resources
B2.02 Births Deaths and Marriages
B5.07 Governm ent Inform ation and
Knowledge Managem ent
B2.08 Health Care
B5.06 Governm ent ICT Managem ent
B5.04 Governm ent Financial
Managem ent
B5.05 Governm ent Hum an Resource
Managem ent
B5.02 Governm ent Business
Managem ent
B5.03 Governm ent Credit and
Insurance
B3.06 Tourism
B3.04 Em ploym ent
B5.09 Machinery of Governm ent
B5.08 Governm ent Strategy, Planning
and Budgeting
B4.04 Maritim e Services
B3.02 Business Support
B2.03 Citizenship and Im m igration
B2.05 Education and Training
B4.02 Com m unications
B1.02 Culture and Heritage B1.03 Defence
B1.16 Statistical Services
B1.05 Environm ent B1.07 International Relations
B1.15 Security
B1.04 Econom ic Services
B1.09 Māori Affairs
B1.13 Regulatory Com pliance and
Enforcem ent
B1.08 Justice
B1.01 Border Control
B1.14 Science and Research

New Zealand Society
Note: Detailed diagrams are available as .png files, and this table is available as an Excel file.
Name Description
B1 New Zealand Society The New Zealand Society business domain has business areas that deliver services
across New Zealand individuals, communities and businesses.
B1.01 Border Control Controlling the passage of people, organisms, primary products and manufactured
goods into the country.
B1.01.01 Customs Inspection Customs inspections are used to check for illegal goods or goods for which a tax
such as GST may be applicable.
B1.01.02 Deportation - Removes foreign nationals whose presence in New Zealand is unlawful or poses an
unacceptable level of threat to the community.
- Arranges the deportation of non-citizens who have committed serious crimes and
those whose visas have expired (including the exclusion of unauthorised arrivals
who are not refugees).
B1.01.03 Passport Control Passport control checks the status of incoming travellers from overseas to New
Zealand to check that they are permitted to enter New Zealand and provides on-
arrival immigration clearance through the passenger entry control system.
B1.01.04 Screening and Searching Screening and searching is performed at boarder security checks and maritime ports
and airports and may involve physical searching, as well as active scanning
equipment and specialised sniffer dogs. One of the objectives is preventing
introduction of pests and diseases affecting people, primary production, indigenous
species or the environment. Screening and searching can also be performed at high
security areas such as courts.
B1.02 Culture and Heritage Culture and Heritage supports the arts and cultural organisations such as museums,
libraries and galleries and it supports the development and management of cultural
collections and artefacts, and stimulates the growth in cultural industries. It also
sponsors activities and events to celebrate the diversity of New Zealand culture.
B1.02.01 Arts Development - Provides support for the production of skilled performance or craft.
- Supports the promotion of the arts, and encouraging participation from across the
community.
- Assists in the growth of artistic companies through business advice and planning
(including support for work spaces and liaison with education and exhibition
facilities).

B1.02.02 Collection Access - Supports and assists in the location and use of items held by cultural institutions.
- Supports access procedures to meet legislative requirements.
- Provides advice about opening hours and membership or registration
requirements (including provision of online information to support remote access).
B1.02.03 Collection Management - Supports the acquisition, storage and preservation of cultural material and
artefacts.
- Provides advice on standards and guidelines for collection management
procedures to ensure the safety of fragile or highly valuable items (including liaison
with other institutions about the management of cultural materials).
B1.02.04 Collection Promotion - Supports strategies to raise the profiles of cultural institutions and their holdings.
- Coordinates programs of events and publications.
- Provides advice on guidelines to support exhibitions and marketing campaigns.
B1.02.05 Cultural Awards and
Scholarships
- Supports the provision of prizes for achievement in artistic, literary or heritage-
related activities.
- Supports cultural-sector students of high merit (including promotional activities,
assessing applications and managing payments).
B1.02.06 Cultural Festivals - Supports and promotes events that highlight artistic, literary or heritage related
activities.
- Supports the organisation of festivals, performances and joint ventures with
community groups where events focus on a particular genre or collection (including
participation in international cultural festivals).
B1.02.07 Cultural Gifts - Manages the donations of cultural materials made under arts incentive schemes.
- Examines materials to ensure they conform to collection development policies.
- Provides advice on guidelines for the acceptance of gifts.
- Provides advice on access restrictions, intellectual property rights and legal title
over materials.
- Organises independent valuations and makes submissions to the relevant taxation
incentives body.
B1.02.08 Historic Relic Protection - Supports the protection of built artefacts of particular heritage, scientific or social
significance.
- Provides advice on standards for maintaining and preserving historic relics.
- Supports joint projects with business or the community.
B1.02.09 Multicultural Heritage
Promotion
- Support, protect and promote New Zealand's cultural diversity.
- Sponsor community events and activities.
- Recognise internationally significant dates and events.
- Encourage research into multicultural experiences.
- Initiate projects to compile and document ethnic oral histories and folklore.
B1.03 Defence Defence supports the defence and protection of the nation, region and allies. It
ensures the safety of New Zealand by building, maintaining and deploying military
resources, and it provides protective support by defence service personnel at major
civilian events, emergency operations, humanitarian operations and peacekeeping
efforts.
B1.03.01 Civilian Event Protective
Support
Provides defence services support for the protection of civilians and participants at
major civilian ceremonial, civic and sporting events including counter-terrorism
support.
B1.03.02 Conducting Military
Operations
Planning, deploying, sustaining and carrying out military operations. Includes: low
level conventional operations, combined operations. Use for: Mobilising armed
forces.

B1.03.03 Defence Health Services Supports the protection of the physical and mental wellbeing of Defence personnel
and their families including health services for defence service personnel serving
overseas.
B1.03.04 Developing International
Military Relations
Providing advice on, and managing, New Zealand's international defence
relationships with foreign military forces in both operational and non-operational
environments.
B1.03.05 Emergency Protective
Support
Provides defence services support for the protection of civilians during cross-
jurisdictional operations dealing with large-scale crises and unforeseen
circumstances including domestic and overseas emergencies.
B1.03.06 Humanitarian Protective
Support
Provides defence services support for the protection of civilians during
humanitarian disasters and adversities including protection for victims of domestic
and overseas natural disasters and catastrophes, war activities or terrorist attacks,
and operations involving interventional initiatives against adverse living conditions
of civilians.
B1.03.07 Maintaining Military
Readiness
Conducting exercises both in New Zealand and oversea, including exercises with
foreign military forces to ensure readiness to conduct military operations.
B1.03.08 Military Education and
Training
- Instructs and exercises defence recruits including training for military personnel,
officers, cadets and army reserves.
- Manages specialised institutions or facilities to provide suitable training for active
personnel.
- Initiates joint ventures to provide tertiary level education or residential schools for
service personnel.
B1.03.09 Military Law - Applies the body of law that relates to the discipline, trial and punishment of
defence personnel.
- Establishes military courts and conducting hearings to determine whether a
command is lawful or if service personnel have met their obligations.
- Provides advice on and apply regulations regarding the treatment of prisoners of
war and captured civilians in times of war.
B1.03.10 New Zealand Defence
Force
- Supports the national and cross-jurisdictional defence and protection of the New
Zealand people through the New Zealand Defence Force.
- Protects New Zealand's borders and ensures New Zealand's ability to resist foreign
aggression or attack.
- Provides defence support for the security and protection of New Zealand’s region
and allies through the deployment of military resources.
B1.03.11 Peacekeeping Protective
Support
- Supports international peacekeeping efforts to protect the civilians of New
Zealand's allies and other countries within the New Zealand region.
- Assists in the efforts to restore peace and stability in war-torn countries.
- Supports and assist with the protection of civilians involved in rehabilitation and
reconstruction efforts in war-torn countries.
B1.03.12 Veterans’ Health Services - Supports the protection of the physical and mental wellbeing of returned defence
service personnel and their families.
- Addresses specific health care needs of veterans.
- Provide eligibility criteria for access to health services.
B1.04 Economic Services Economic Services supports the economic management of public funds and other
resources, the support of appropriate strategies for raising revenue and regulating
expenditure. It also provides advice on investment regulations and monitors
economic indicators and forecasting trends to enable financial planning.

B1.04.01 Anti Money Laundering
Countering Finance of Terrorism
(AML/CFT)
Facilitate and supervise functions relating to anti-money laundering and countering
financing of terrorism.
B1.04.02 Currency - Supports the minting and distribution of monetary notes and coins.
- Implements security techniques such as watermarks to prevent counterfeiting.
- Issues new or commemorative coins.
B1.04.03 Financial System
Management
Maintains stability in the financial system (including managing arrangements that
allow consumers, business, other organisations, and financial institutions to transfer
funds from one to another).
B1.04.04 International Monetary
Policy
- Monitors the international currency markets and identifies trends.
- Forecasts market movements.
- Implements strategies to maintain stable New Zealand markets.
B1.04.05 Monetary Policy - Maintains stability of the currency, improve economic performance and
employment levels (including monitoring exchange rates and setting inflation
targets);
- Sets interest rates by buying and selling in money markets (including activities to
control inflation within predefined limits).
B1.04.06 Taxation Services Supports individuals and businesses towards compliance with taxation requirements
and surrendering of taxes and levies to the government (including the issuing of tax
file numbers, assistance with income assessments and taxation documentation
submitted by individuals, businesses and organisations, provision of taxation advice,
provision of tax collection and recovery mechanisms and procedures).
B1.04.07 Economic Development Economic development is the sustained, concerted actions of policy makers and
communities that promote the standard of living and economic health of New
Zealand. Economic development can involve multiple areas including development
of human capital, critical infrastructure, regional competitiveness, social inclusion,
health, safety, literacy, and other initiatives. Economic development differs from
economic growth. Whereas economic development is a policy intervention
endeavour with aims of economic and social well-being of people, economic growth
is a phenomenon of market productivity and rise in GDP.
Note: Specific areas related to economic development are found in other part of the
taxonomy, for example; B1.14 Science and Research, B3.01 Business Development,
B3.06 Tourism, B4.06 Regional Development.
B1.05 Environment Environment supports the management of the surrounding natural and built
environments, it balances competing requirements to generate long term
sustainable benefits for industry, tourism and the community, and it protects
elements of the natural and built environment that are of special significance. It also
includes the conservation of the national estate and world heritage concerns.
B1.05.01 Built Environment - Supports the protection of structures of particular historic, scientific or social
significance.
- Provides advice on standards for maintaining and preserving elements of the built
environment.
- Supports joint projects with business or the community.
B1.05.02 Business and Community
Assistance
Assists communities and industry to face climate and environmental challenges
(including information and assistance for adapting to, and effectively responding to
climate change, and innovating to mitigate climate change impacts).

B1.05.03 Conservation - Supports the maintenance of land-based areas of the natural environment that are
culturally or scientifically significant in their native state.
- Supports the conservation of plant or animal life in a land-based region to protect
and sustain ecosystems.
- Promotes community awareness and participation in conservation activities.
B1.05.04 Enhancing Ecosystems Carrying out activities to modify a habitat to a better state. Examples: Protecting
offshore islands, establishing 'mainland islands'. Use for: Controlling predators,
Establishing reserves, Improving habitat, Redistributing species, Re-vegetation.
B1.05.05 Environment Information
Services
- Provides climatic advice, information on prevailing conditions and weather
forecasts.
- Issues alerts for severe weather (including drought monitoring and updates on
seasonal climate variability).
B1.05.06 Environmental Impact
Assessment
- Evaluates the effects of industry, tourism or community use on the natural and
built environments.
- Conducts inspections of premises, equipment or operations.
- Provides advice on proposed infrastructure projects, commercial or residential
developments (including emergency assessments following industrial accidents or
natural disasters).
B1.05.07 Maintaining Ecosystems Carrying out activities necessary to protect habitat from further deterioration.
Examples: Excluding weeds, maintaining water levels, cleaning up environmental
contamination such as oil spills. Use for: Establishing reserves, Maintaining habitat.
B1.05.08 Marine Life Protection Support the maintenance of sea-based areas of the natural environment that are
culturally or scientifically significant in their native state including the;
- Support the conservation of plant or animal life in a marine region, to protect and
sustain ecosystems;
- Promote community awareness and participation in conservation activities.
B1.05.09 Natural Heritage
Protection
- Supports the management and conservation of elements of the biological
environment that have particular historic, scientific or social significance.
- Provides advice on standards for maintaining and preserving natural heritage
areas, such as access and development restrictions or regeneration requirements.
B1.05.10 Oceans Governance - Supports the management and protection of marine environments.
- Supports the sustainable development of ocean resources.
- Conducts negotiations across jurisdictions to ascertain authority over particular
ocean regions.
B1.05.11 Pollutant Prevention - Supports initiatives to reduce contamination of the air, water and land by
emissions and waste.
- Provides advice on standards around pollutant prevention.
- Supports initiatives to counteract the effects of pollutants if accidents occur.
- Raises awareness and supports community activities to change common practice.
- Promotes environmentally friendly alternatives.
B1.05.12 Protecting Individual
Species
Carrying out activities to protect indigenous, native and game species. Use for:
Operating breeding programmes for endangered species, Redistributing species.
B1.05.13 World Heritage Listings - Supports the maintenance of items or areas registered by UNESCO in accordance
with the World Heritage Convention for protection and conservation.
- Assesses natural, Indigenous and historic sites in New Zealand for possible
inclusion on international heritage lists (including liaison with international bodies
and community groups to manage the listing process).

Government
Financial Transactions with Government refers to the provision of earned and
unearned financial or monetary-like benefits to individuals, groups, or corporations.
This includes support and facilitation of the payment of monies to the government
from individuals, businesses and other organisations.
B1.06.01 Concessions Affects government financial assistance through concessions that do not directly
involve money (including health and travel concessions).
B1.06.02 Debt Collection Affects the activities associated with the collection of money owed to the
government from both foreign and domestic sources (including monies from
individuals, businesses and other organisations).
B1.06.03 Government Grants Affects the disbursement of funds by the government to a nongovernment entity to
help fund projects or activities (including the processes associated with grant
administration, including the publication of funds availability notices, development
of the grant application guidance, determination of grantee eligibility, coordination
of the peer review/evaluation process for competitive grants, the transfer of funds
and monitoring/oversight as appropriate).
B1.06.04 Payments to Citizens Affects the discretionary and non-discretionary disbursement of funds from the
government to beneficiaries (individuals and organisations) who satisfy government
eligibility requirements, with or without restrictions imposed on the recipient as to
how the money is spent.
Payments include both earned and unearned government entitlement programs
such as welfare assistance, unemployment benefits, medical benefits, grants,
subsidies, loans or claims, and royalties.
B1.06.05 Payments to Government Payments for government products and services, via a variety of mechanisms from
individuals, businesses and other organisations to the government.
B1.06.06 Rebates Affects the reimbursement by the government of financial costs or levies already
paid by citizens.
B1.06.07 Subsidies Affects government financial assistance which reduces costs and/or increases
revenues of producers or service providers.
B1.06.08 Tax Collection Affects the activities associated with the collection of taxes and levies from business
and the community, and assesses and reviews the operation of the tax system.
B1.06.09 Tax Incentives Affects special exclusions, exemptions, or deductions from gross income or which
provide a special credit, a preferential rate of tax, or a deferral of tax liability
designed to encourage certain kinds of activities or to aid taxpayers in special
circumstances.
B1.06.10 Transaction Status Check the status and history of financial transactions with the government.
B1.06.11 Transaction History Check the history of financial transactions with the government.
B1.06.12 User Fee Collection Affects the collection of fees imposed on individuals or organisations for the
provision of government services and for the use of government goods or resources
(e.g. national parks).
B1.07 International Relations International Relations builds and maintains relationships with other countries and
international organisations. It protects and advances national interests and
contributes to international security, economic development, the environment,
democratic principles and human rights through aid programs, treaties and
diplomatic services.

B1.07.01 Consular Services - Establishes and maintains New Zealand Government representation overseas, such
as high commissions, embassies or consulates.
- Protects the interests of New Zealand citizens travelling or living overseas.
- Provides country-specific trade or travel advice, and direct assistance where
necessary including services to New Zealander's who are hospitalised or imprisoned
in other countries;
- Provides advice the families of New Zealanders who are missing and coordinating
evacuations from high-risk areas.
B1.07.02 Defence Liaison - Co-operates with other countries to ensure New Zealand's ability to resist foreign
aggression or attack including defence attaches, international defence cooperation,
and personnel exchanges between defence forces.
- Provides military advice to senior government representatives.
- Provides defence and strategic advice.
- Negotiates agreements for the deployment of defence resources.
- Participates in joint exercises and development programs.
B1.07.03 Diplomatic Missions - Provides services to representatives of foreign governments or international
organisations.
- Provides assistance to representatives to establish and maintain diplomatic
missions, such as high commissions, embassies or consulates including advice on
protocol guidelines and consular responsibilities for countries without diplomatic
representation in New Zealand.
B1.07.04 International Affairs - Represents the New Zealand government and provide diplomatic advice overseas.
- Conducts consultations with foreign governments and international organisations
to maintain relationships and protect national interests.
B1.07.05 International Treaties - Negotiates a formal agreement or convention between New Zealand and one or
more other countries.
- Forms a bilateral partnership or a multilateral alliance which is binding under
international law.
- Amends existing treaties or withdrawing from a treaty including consultation with
stakeholders, the development of declarations that may contribute to the
development or interpretation of treaties.
- Monitors treaty, convention or agreement conditions.
B1.07.06 Overseas Aid - Provide assistance to developing countries to reduce poverty, promote sustainable
economic growth and recover from conflict or disasters including development
assistance and overseas student scholarships.
- Works in partnership with other governments, businesses, nongovernment
organisations and international agencies.
- Fosters links between the New Zealand community and the people of developing
countries including contributions to multilateral development banks and direct
assistance packages.
B1.07.07 Overseas Promotion - Undertakes liaison activities to raise New Zealand's international profile.
- Supports cultural exchange programs.
- Advocates the benefits of international business.
- Establishes corporate networks and reciprocal visitor programs including
identifying and negotiating opportunities to promote New Zealand overseas, such as
participating in international expositions, hosting major sporting events or cultural
festivals.

B1.08 Justice Justice provides, interprets and applies legislation, regulations or by-laws; providing
advice on regulations regarding the conduct of individuals, business and
government to conform to agreed rules and principles. It also supports the
operation of the justice system.
B1.08.01 Administrative Law - Applies the body of law that relates to the executive functions of government.
- Establishes the relationship between the government and the citizens of its
jurisdiction.
- Provides advice on regulations regarding the powers, duties and organisation of
public administration authorities.
B1.08.02 Associations and
Corporate Law
- Applies the body of law that relates to companies or other organisations that have
a distinct legal identity from that of their members.
- Provides advice on regulations regarding the formation, governance and
dissolution of such organisations and the limits of their powers or liability.
B1.08.03 Civil Law - Applies the body of law that relates to social behaviour and the ordinary private
matters of individuals.
- Establishes and provides advice on property rights.
- Determines legal relationships and responsibilities.
B1.08.04 Commissions of Inquiry - Investigates special matters or designated subject.
- Conducts inquiries.
- Provides evidence hearings.
- Receives submissions and report findings (including Royal Commissions and other
bodies charged with similar duties).
B1.08.05 Coronial Law - Applies the body of law that supports inquests into any death clearly not due to
natural causes.
- Undertakes investigations on behalf of the coroner into the manner and cause of
examinable deaths, or fires and explosions which damage property.
B1.08.06 Court Reporting Captures and makes accessible a record of what is said in a court or other judicial
decision-making body including recording and publishing a statement of facts,
arguments and judgements of a proceeding in the form of a transcript.
B1.08.07 Criminal Law - Applies the body of law that governs actions punishable by the state.
- Provide advice on rules of statute and common law to define criminal behaviour,
specific penalties and the conduct of legal proceedings.
B1.08.08 Human Rights Obligations - Ensures the freedoms to which all people are entitled are upheld.
- Provides advice on and monitor principles which may be constitutionally
entrenched and guaranteed, recognised at common law, or declared by an
international legal instrument including investigations into breaches and promotion
of human rights obligations and principles.
B1.08.09 Juvenile Justice - Conducts special courts for the trial of children and young persons under a
statutory age.
- Supports diversionary programs as an alternative to sentencing, opportunities for
restorative justice and reintegration into the community.
B1.08.10 Legal Aid Services - Provides financial assistance for the purpose of legal proceedings in courts.
- Facilitates access to legal advice and services according to an income-based scale.
B1.08.11 Local Laws and
Ordinances
- Applies legal processes at town or district level.
- Provides advice on public regulations and conducting courts with limited civil or
criminal jurisdiction including management of permits, rates and registration of
domestic or native animals.

B1.08.12 Privacy Protection - Protects an individual's rights to the confidentiality of their personal information.
- Provides advice on information privacy laws and privacy principles for individuals,
businesses and organisations.
- Monitors compliance with legislation and guidelines including investigating
breaches of privacy and evaluating new technology for potential risks to individual
privacy.
B1.08.13 Prosecution Services - Brings individuals or organisations to trial for criminal offences.
- Carries on of legal proceedings against a party in the interests of the public.
B1.08.14 Treaty of Waitangi - Provides policy advice, legal advice and research and evaluation in relation to
treaty negotiation advice.
- Undertakes research into historical Treaty grievance.
- Administers payment of claimant funds related to the settlement of historical
Treaty of Waitangi claims.
B1.08.15 Corrections Protects the public of New Zealand from those who can harm them, by:
- Making sure prisoners, parolees and other offenders in the community comply
with the sentences and orders imposed by the Courts and Parole Board
- Providing offenders with rehabilitation programmes, education and job training
that will turn their lives around and break the cycle of re-offending.
B1.08.15.01 Custodial Services Provides custodial services for prisoners and ensures offenders complete the correct
imposed order/sentence and comply with the specific restrictions and requirements
of their order/sentence, are not harmed, and are treated fairly and their legitimate
needs are met.
B1.08.15.02 Reintegration and
Rehabilitation
Ensures offenders start and complete their rehabilitation and re-integrative
interventions as identified on individual based needs.
B1.08.15.02.01 Probation Intervention
Scheduling
Probation Interventions scheduling is an activity that places community offenders
onto intervention programmes according to their offender plan and suitability.
B1.08.15.02.02 Prison Interventions Scheduling Prison Interventions scheduling is an activity that places custodial offenders onto
intervention programmes according to their offender plan and suitability.
B1.08.15.02.03 Offender Case Management Case Management focuses on planning and managing an offender’s rehabilitation
and reintegration needs which are reflected in a high quality offender plan for each
individual offender.
B1.08.15.03 NZ Parole Board NZ Parole Board is an independent statutory body, meaning it is not part of the
Government, the Department of Corrections, Ministry of Justice, or Police. The
Board is made up of 20 Judges and 18 non-judicial members.
The Board’s role in the Criminal Justice System is to undertake an assessment of the
risk that long-term sentenced offenders might pose to the safety of the community
if they were to be released before the end of their sentence. The Board also sets
conditions of release for offenders so their reintegration back in to the community
can be effectively managed.
B1.08.15.04 Victim Notification
Management
The Victims’ Rights Act 2002 provides for the Department of Corrections to notify
registered victims of specified events such as parole hearing, hearing outcomes, etc.
Victim notification Register (VNR), which provides contact details for victims and
letter templates for notification services
B1.08.15.05 Community Probation Services Services that are specific to offenders in community and are available from
Community Probation sites. It includes Pre Sentencing Services, Community
Sentence Services, Home Detention Services and Post Release Order Services.
Ensures the offender complies with community sentence and conditions.

B1.08.15.06 Electronic Monitoring Bail Electronically monitored bail (EM bail) is a pre-sentencing condition that requires a
defendant to stay at a particular residence at all times unless absent for an
approved purpose, such as work. Compliance is monitored through an electronic
bracelet attached to the defendant’s ankle.
B1.08.15.07 Offender Psychological
Services
Provides psychological assessment and treatment for offenders in prison and in the
community to address their offending and support their rehabilitation needs.
Psychologists assess and treat prisoners and community-based offenders. The
psychological services contribute to rehabilitation and reintegration of offenders.
B1.09 Māori Affairs Māori Affairs supports the advancement of Māori people and the provision and
management of services to Māori people. This also protects areas directly
associated with Māori culture.
B1.09.01 Māori Culture Fostering and supporting the ongoing development and preservation of Māori
culture.
- Supports the protection and promotion of the material, intellectual and spiritual
traditions of Māori peoples.
- Research into Māori culture.
- Establishes and maintains cultural resource collections.
- Compile and record Māori oral histories, genealogies and language.
- Māori culture registration service
B1.09.02 Māori Customary Fishing Iwi and hapü manage their non-commercial fishing in a way that best fits their local
practices, without having a major effect on the fishing rights of others.
Note: when the government sets the total catch limits for fisheries each year, it
allows for this customary use of fisheries.
B1.09.03 Māori Education Support and development of Māori specific education including special Māori
language immersion schools.
B1.09.04 Māori Enterprise
Development
- Supports the growth of businesses owned or operated by Māori communities or
individuals.
- Provides advice and services to assist the establishment of new ventures.
B1.09.05 Māori Heritage
Conservation
- Supports the protection of the physical and mental wellbeing of members of Māori
communities.
- Conducts planning and evaluation in consultation with Iwi, local authorities.
- Encourages participation to ensure community needs are adequately addressed.
B1.09.06 Māori Land Management Design, deliver and manage community investment programmes and management
of Māori land. Work in partnership with owners of Māori land to protect and build
assets, including administering trusts, maintaining an owners register, leasing land,
developing business ventures and fund management. Administer funding for iwi
with region-specific interests in land to take steps necessary to resolve allocation of
that land.
B1.09.07 Māori Language Support
and Development
Support the revitalisation and development of the Māori language in New Zealand
through education, promotion programmes, publishing, and broadcasting.
B1.09.08 Māori Welfare - Supports Māori health initiatives.
- Supports Māori service delivery initiatives.
- Supports Māori housing initiatives.
B1.10 New Zealand Society
Support
Supporting New Zealand Society assists individuals and organisations with common
support services.
B1.10.01 Accident Insurance Accident Insurance provides financial compensation and support to citizens,
residents, and temporary visitors who have suffered personal injuries.

B1.10.02 Consumer Protection - Safeguards the purchasers of goods and services.
- Provides information to consumers and business about their rights and obligations.
- Handles complaints and manage dispute resolution procedures.
B1.10.03 Public Affairs Public Affairs involves the exchange of information and communication between the
government, citizens and stakeholders in direct and indirect support of citizen
services, public policy, and/or the national interest.
B1.10.03.01 Customer Service - Affects the activities associated with providing citizens with information regarding
the government’s agency’s service offerings and government operations, and
managing the interactions and relationships with those citizens as customers of the
government.
- Ensures appropriate availability of government information and protecting the
rights of citizens to access government information that is legally available to them
under Freedom of Information legislation.
- Manages facilities where trained personnel are available to answer questions or
provide advice via the telephone.
- Promotes the use of call centres to facilitate public access to government
information (including AGIFT: Call Centre Administration).
B1.10.03.02 Government Campaigns Affects the marketing of government services products and programs to the general
public in an attempt to promote awareness and increase the number of customers /
beneficiaries of those services and programs.
B1.10.03.03 Government Media Affects the managing government advertising and communications activities. It also
develops advertisements and advertising campaign material (including production
of media releases, public notices, commercial, and employment opportunities).
B1.10.03.04 Public Consultation Affect the activities of soliciting, maintaining and responding to public comments
regarding proposed government policy and regulations.
B1.10.03.05 Public Relations Affects the efforts to promote an organisation’s image through the effective
handling of citizen concerns.
B1.10.04 Translation Service Provide translation and other language services to government agencies and the
public, and support services to government agencies.
B1.11 Natural Resources Natural Resources support the sustainable use and management of energy, mineral,
land and water supplies. It evaluates resource consumption and exploitation
practices, and it advises on related regulations and supporting industries that realise
the economic potential of resources.
B1.11.01 Crown Land Management - Manages tenure of government property.
- Supports the sale, purchase, resumption, lease, license or transfer of Crown land.
- Provides sustainable property services to government agencies such as those
associated with national parks and government housing.
B1.11.02 Energy Resources - Supports the use of energy resources.
- Applies legislation relating to fossil fuels, renewable and other energy industries.
- Provides advice on energy market reform, research and development, and
environmental assessments.
B1.11.03 Land Registration Providing and maintaining the certainty of private property ownership, by recording
survey and land title information and by making this information available to
support economic activity.

B1.11.04 Land Use Management - Supports the effective management and allocation of land resources.
- Promotes strategies for integrated land use and balancing competing interests.
- Provides advice on rural and urban developments.
- Conducts surveys and demographic analysis.
- Forecasts the needs for infrastructure and facilities.
- Identifies heritage and significant areas.
B1.11.05 Land Valuation - Supports the assessment of land resources to estimate their material worth for
rating and taxation purposes.
- Provides advice on the unimproved value of land or in acquisition compensation
disputes including valuations for heritage-listed land and rating concessions where
land is held under nominated lease or tenure from the Crown.
B1.11.06 Mineral Resources - Supports the management of mineral resources and the economic development of
related industries.
- Applies legislation relating to mining and mineral processing.
- Negotiates partnership programs with the traditional owners of mineral-rich lands.
B1.11.07 Pollution Emission Control - Supports the control of pollutant emissions.
- Provides advice on and monitor compliance with standards for the discharge of
industrial contaminants and waste.
- Provides advice on regulations regarding industry practices through waste
minimisation strategies and pollutant inventories including assessment, inspections
and providing emissions information to the community.
B1.11.08 Public Land Management - Supports the management of infrastructure projects to support multiple districts,
such as building schools or hospitals.
- Supports the extension of facilities beyond urban boundaries to supply services to
remote or rural areas.
- Supports the installation of equipment to enable communications.
B1.11.09 Water Resources - Supports water industry partnerships and cooperative approaches to the
management and use of water.
- Applies legislation relating to waterways and water resources, including rivers,
groundwater, wetlands and urban water.
- Provides advice on regulations regarding the exploitation of water resources to
ensure sustainable quality and availability for household, industrial and agricultural
use.
B1.12 Open Government Open government is about transparency that gives citizens oversight of the
government. It allows citizens the right to access the documents and proceedings of
the government.
B1.12.01 Advising and Consulting Provides advice, guidance and consultative services to support the implementation
of a specific service for citizens. It also involves transferring knowledge and
experience to citizens through advice, information and guidance.
B1.12.02 Public Forums Provides public forums to promote, facilitate and enable the transfer and exchange
of information and knowledge through discussion including organised and
facilitated public gatherings and meetings, and electronic / online forums.
B1.12.03 Information and
Knowledge Dissemination
Publishes or broadcasts government information – this addresses those instances
where the primary method used in providing a service is through the publishing or
broadcasting of information.
It is not intended to address circumstances where the publication of information is a
by-product of an actual service path. For example, an agency might perform
research (the service path) addressing a particular service for citizens (for example
environmental management) and as a result publish a report on the findings. In this
instance, the research would be the service path and publishing the report would be
a services support activity.

B1.12.04 Knowledge Presentation Captures, catalogues and organises sets of government information or explicit
knowledge into formats ready for people to use such as documents, publications,
knowledge bases and information bases (including information types such as
policies, procedures, facts, results of experience, problem solutions, standards,
guidelines, rules, education and training materials, agency profiles, etc.).
B1.12.05 Open Data Open Data makes non-personal government-held data and information more widely
available and discoverable, easily reusable and compliant with open government
data principles within the New Zealand legal context; and facilitate agencies’ release
of the non-personal government-held data and information that people,
communities, and businesses want to use and re-use.
B1.13 Regulatory Compliance and
Enforcement
Regulatory Compliance and Enforcement involves the direct monitoring and
oversight of a specific individual, group, industry, or community participating in a
regulated activity via market mechanisms, command and control features, or other
means to control.
B1.13.01 Government Regulations Affects the implementation of government regulations governing conduct or
behaviour in specific areas including administering regulatory bodies and applying
penalties for breaches of regulations.
B1.13.02 Inspections & Auditing Affects the methodical examination and review of regulated activities to ensure
compliance with standards for regulated activity.
B1.13.03 Permits and Licensing Affects activities associated with granting, revoking, and the overall management of
the documented authority necessary to perform a regulated task or function.
B1.13.04 Regulatory Standards /
Reporting Guidelines
Affects the establishment of allowable limits associated with a regulated activity and
reporting requirements necessary to monitor and control compliance with allowable
limits including requirements for product sampling and testing, emissions
monitoring and control, incident reporting, financial filings, etc.
B1.14 Science and Research Science and Research supports and promotes research and systematic studies and it
supports scientific bodies and monitoring industry research and development
programs. This also includes research into living things and their environments,
natural laws and the application of knowledge to practical problems.
B1.14.01 Agricultural Sciences - Conducts research into forestry, food, fibre and other crops or plants grown for
commercial purposes.
- Provides input into quality control for the processing of agricultural products
(including scientific advice on soil, weed and pest management, and information on
new plant species).
B1.14.02 Animal and Veterinary
Sciences
- Conducts research into the health care and management of wild and domestic
animals.
- Provides scientific advice on nutrition, breeding, diagnosis and treatment of
diseases (includes livestock, pets and other domestic animals, fish, birds and native
animals – in the wild or in captivity).
B1.14.03 Applied Sciences - Conducts research into the active use of scientific knowledge and principles from a
range of fields and disciplines.
- Provides advice and practical solutions to problems in various sectors, such as
industry, security, communications and health care.
B1.14.04 Biological Sciences - Conducts research into the lives of plants, animals and microorganisms.
- Investigates their origin, distribution, behaviour and physical makeup including
studies of evolution, ecosystem dynamics, identification and manipulation of
biological processes.

B1.14.05 Earth Sciences - Conducts research into geological, water and atmospheric processes.
- Provides scientific advice on the sustainable management of land and water
resources, exploitation of mineral resources, hazard and disaster assessment.
B1.14.06 Mathematical Sciences - Conducts research into quantities, magnitudes and forms by the use of numbers.
- Provides data analysis, simulation or mathematical modelling to illustrate trends
and predict outcomes.
- Performs optimisation tests to determine the best operating conditions for a
process including training and consultancy in mathematical analysis.
B1.14.07 Medical and Health
Sciences
- Conducts experimental research into the causes, effects and symptoms of illness.
- Applies knowledge from a range of scientific disciplines to advance the diagnosis,
treatment and prevention of disease.
- Develops products and processes to improve community health.
- Provides advice on diet, nutrition and the use of pharmaceuticals (including safety
assessments for therapeutic goods and the development of new surgical
techniques).
B1.14.08 Physical Sciences - Conducts research into the properties of inanimate matter, substances and energy.
- Analyses and manipulates material to identify the principles and processes that
govern its behaviour including the development of new methods to exploit physical
substances or energy.
B1.14.09 Spatial Information
Research
- Investigates practical applications for geographical data.
- Provides advice on standards, protocols and specifications for spatial information
systems (including developing integrated access to information via the Internet,
mobile information systems and global positioning systems [GPS]).
B1.15 Security Security maintains the safety of New Zealand at all levels of society. It guards
against internal or external threats to peace and stability, and it supports law
enforcement, community protection and corrective services. It also coordinates
intelligence gathering and international security activities.
B1.15.01 External Security - Protects New Zealand's international security interests.
- Maintains peace in external territories and the region.
- Evaluates risks to New Zealand citizens, territories and property overseas
(including liaison with international security and law enforcement bodies).
B1.15.02 Intelligence - Supports the collection of information by covert means, to protect New Zealand
from threats to national security.
- Conducts surveillance operations and investigating the use of technology to
facilitate intelligence gathering (including foreign intelligence gathering in relation
to strategic, political, economic or scientific activities).
B1.15.03 Law Enforcement - Reduces violence and the use of illicit substances.
- Improves public safety and reduce repeat offences.
- Provides advice on rules and regulations that govern the actions of citizens.
- Coordinates the services of law enforcement agencies across jurisdictions
(including activities to address 'white-collar' and corporate crime).
B1.15.04 National Security - Protects the New Zealand continent.
- Identifies and apprehends individuals who may pose a threat to national security.
- Reviews the powers of the security and intelligence services.
B1.16 Statistical Services Statistical Services provides a high quality, objective and responsive statistics service
to assist and encourage informed decision making, research and discussion within
governments and the community.

B1.16.01 Data Sourcing Collects information from people, households, businesses and the administrative
systems of government agencies (including the Population Census, demographic
and social, economic; and environmental and multi-domain and information from
government agencies).
B1.16.02 Statistical Compilation
and Analysis
Compiles and analyses statistics to identify trends and significant information.
Categories may focus on economic, environmental or social matters, government
activities or the population in general (including liaison with other organisations to
coordinate the delivery of statistical information).
B1.16.03 Statistical Standards Supports and provides standards made available to New Zealand to ensure the
statistical information is coherent, comprehensible and consistent. Represents New
Zealand on international standards bodies (such as the System of National Accounts
and the Balance of Payments Manual). Provides advice to official bodies within New
Zealand about existing statistical standards. Consults on the development of new
standards.
Note: The Statistical Standards and Classification used in NZ are found here -
http://www.stats.govt.nz/methods/classifications-and-standards.aspx
B1.16.04 Statistics Coordination Supports the coordinated collection and creation of statistical information across
official bodies in New Zealand to ensure the national statistical information base is
efficiently collected and created, with the least possible imposition on the public
and businesses. Ensures that statistical information is coherent, relatable, fit for
purpose and accessible.
B1.16.05 Statistics Dissemination Compiles and disseminates statistical information for use by; central and local
government; businesses; Māori interest, research, media, educations, international
and community organisations; and individuals. Statistical information categories
may focus on the population, economic or social matters, environmental matters or
government activities relevant to the New Zealand public.

Individuals and Communities
Note: Detailed diagrams are available as .png files, and this table is available as an Excel file.
Name Description
B2 Individuals & Communities In the Individuals & Communities domain we have areas that deliver services
specifically to New Zealand individuals and communities.
B2.01 Adoption and Fostering Adoption and fostering supports a person assumes the parenting of another, usually
a child, from that person's biological or legal parent or parents.
B2.01.01 Adoption Manage adoption services; arranging, assessment, education, reporting, counselling,
mediation, and approval of adoption-related matters. The three main options for
adopting a child are:
- Adopting a child within New Zealand
- Adopting a step or surrogate child
- Adopting a child from overseas
B2.01.02 Fostering Support the fostering of children who can’t live with their own family, and support
foster families. It’s a care arrangement, not a legal status – the family is responsible
for caring for the child but has no legal rights over them.
B2.01.03 Whangāai Adoption Whāngai is a customary Māori practice where a child is brought up by someone
other than their birth parents – usually another relative. Whāngai may be
temporary or permanent. A parent who takes on a child is called a matua whāngai,
and the child is a tamaiti whāngai. The child knows both its birth parents and
whāngai parents, and the whole community is usually involved in the decision.
Reasons for whāngai include:
- Finding a home for an orphan
- Taking in a child from a large family that was struggling to support all the children
- Taking in a child whose parents were young
- Grandparents taking in a mokopuna (grandchild) and teaching them tribal
traditions
- Allowing children to inherit land.
It’s not a formal adoption so it’s generally not recognised by New Zealand law.
B2.02 Births, Deaths and
Marriages
Births, Deaths and Marriages records information about these life events of New
Zealand citizens and residents.
B2.02.01 Change of Certificate Registration of all official certificate changes that take place in New Zealand and for
the upkeep of, and access to those records. This includes name change and
declaration of the Family Court for change to gender on birth certificate.
B2.02.02 Marriage Licence Completing an application for a marriage licence.
B2.02.03 Providing Information on
Life Events
Supplies and authenticates documents, or information relating to the life events of
New Zealand citizens or residents.

B2.02.04 Register Births, Death and
Marriages
Registers official life events e.g. births, deaths, marriage, civil unions for NZ citizens
and residents.
B2.02.05 Supply Certificate Supply birth certificates, death certificates, marriage certificates, civil unions.
B2.03 Citizenship and Immigration Citizenship and Immigration assists people wishing to enter New Zealand on a
permanent or temporary basis. It provides and advises on entry or deportation
requirements for migrants and visitors. It also includes strategies for the
management of illegal immigrants.
B2.03.01 Citizenship - Supports New Zealand nationality including the rights and obligations of citizens.
- Defines the legal status of New Zealand citizens and the management of
citizenship when people migrate.
- Provide criteria for the naturalisation of immigrants.
- Promotes the value of New Zealand citizenship.
B2.03.02 Migrant Services - Provides information and support to foreign nationals who intend to settle in New
Zealand.
- Evaluates the needs of migrants.
- Provide advice before embarkation and upon arrival including liaison with
community groups and across jurisdictions to ensure appropriate support.
B2.03.03 Refugee Services - Provides assistance to asylum seekers and victims of human rights violations.
- Assesses applications for refugee status.
- Arranges health checks, counselling, community support and special services as
required including liaison with community groups and across jurisdictions to ensure
appropriate support.
B2.03.04 Travel Authorisation - Supports the entry and presence of non-citizens or foreign nationals in New
Zealand including pre-arrival approval where required.
- Provides advice on travel regulations and eligibility criteria, visa classes and entry
conditions.
B2.04 Community Support Community Support assists citizens in a particular district or those with common
interests and needs. It provides welfare services and financial support.
B2.04.01 Accommodation Services - Supports the provision of accommodation and housing to defence personnel and
community members in need including defence housing, public housing, emergency
accommodation and refuges.
- Provides eligibility criteria for services.
- Supports the assistance to specific community groups at risk of homelessness
including liaison with areas responsible for public housing construction to determine
short-term and long-term community housing needs.
B2.04.02 Community Care - Supports family units by providing assistance surrounding adoption, aged care,
child care, child and youth support, defence community support, family reunions
and veterans support.
- Supports targeted services and programs to foster relationships and develop
community self-reliance including cooperation with other jurisdictions and non-
government organisations.
- Organising care arrangements for children and adults at risk of harm.
B2.04.03 Counselling Services - Supports the provision of group therapy or psychological advice to individuals,
families and community groups.
- Supports the treatment of drug addiction, emotional or behavioural problems
including assistance to people who have been ordered through the courts to
undertake counselling.
B2.04.04 Encouraging Participation
in the Community
Ensuring opportunities for people to participate fully in their social environment.

B2.04.05 Financial Assistance - Supports the provision of monetary support to individuals in the community in
need.
- Provides eligibility criteria and appropriate delivery mechanisms for providing
financial assistance.
- Provides advice on eligibility criteria and entitlements.
- Assesses the eligibility for entitlements and making payments including on-going
and one-off payments, rebates and subsidies.
B2.04.06 Funding Community
Groups
Providing grants, loans or loan guarantees to recognised community groups to fund
local projects. Includes: projects which promote/increase community self-
sufficiency, building community capability. Includes provision of grants, loans and
loan guarantees. Use for: Guaranteeing loans to community groups.
B2.04.07 Providing Advice to
Community Groups
Providing information and suggestions or recommendations to community groups
on how to undertake an activity or reach a decision. Use for: Advising, Providing
budgeting advice, Providing legal advice.
B2.04.08 Providing Services to
Community Groups
Supporting local community initiatives by providing facilities, amenities, and
administrative support - support of all kinds except funding. Examples: Providing
facilities at a 'peppercorn rental', providing administration support to community
groups, supporting local community initiatives such as Project Crimson and the
Karori Wildlife Sanctuary.
B2.04.09 Rural Community
Development
- Supports outback and country communities through targeted services and
programs to develop self-reliance.
- Supports the establishment of social networks and activities.
- Provides support for community-based or volunteer organisations including
activities to improve rural access to government services and liaising with local
business to support community projects.
B2.04.10 Social Justice and Equity - Supports the fair treatment of all people, regardless of gender, race, colour,
ethnicity, age, marital or parental status, sexual preference, disability or religious
belief.
- Ensures that government services are implemented with fairness and sensitivity to
community needs.
- Reviews the services and makes recommendations to improve access.
- Promotes equal opportunity and anti-discrimination principles including liaison
with target groups to evaluate the effectiveness of equity programs.
B2.05 Education and Training Education and Training supports the provisioning of skills and knowledge to citizens
and the strategies to make education available to the broadest possible cross-
section of the community. It supports the schools, universities, colleges, academies
or community groups that provide education and training, the development and
management of educational institutions.
B2.05.01 Apprenticeships and
Training
- Supports the provision of training and further education for work-related
disciplines including apprenticeships, traineeships, workplace and on-the-job
training.
- Provides advice on standards and guidelines to support the operation of vocational
education programs.
- Initiates joint ventures with industry, schools and tertiary institutions to make use
of facilities including the provision of scholarships and study grants.
B2.05.02 Arts Education - Supports the provisioning of training and facilities to support the production of
skilled performance or craft.
- Manages specialised institutions or schemes to foster artistic talent at individual or
community level including the provision of scholarships and study grants.
B2.05.03 Assessing Student
Achievement
Assessing competency, Examining student skills, Testing student skills.

B2.05.04 Community Education - Supports the provision of training designed to assist target groups of citizens.
- Initiates joint ventures with not-for-profit groups and local businesses.
- Community education is usually offered outside formal institutional structures
including first aid and fire safety training.
B2.05.05 Course Accreditation The procedure by which an authoritative body gives formal recognition that a
course meets a specific standard. Includes refusing to grant accreditation.
B2.05.06 Curriculum Development - Outlines study programs for any education sector.
- Outlines courses and units to be completed including liaison across jurisdictions to
support consistency across education authorities.
Excludes: funding education.
B2.05.07 Developing Educational
Resources
Developing course material, learning material, learning resources, and teaching
materials. This also includes exam material and exam administration.
B2.05.08 Early Childhood Education - Fosters the development of young children, usually under the age of five years.
- Provides advice on standards and guidelines to support teachers (including
determining enrolment criteria).
B2.05.09 Funding Individual Study Providing grants, scholarships or loans to assist individuals to undertake a
recognised course of study. Includes: Student loans, study grants, scholarships, e.g.
Pacific Island scholarships, Winston Churchill memorial fellowship. Study can be in
New Zealand or overseas.
B2.05.10 Moderating Student
Assessment System
Moderating within a school, moderating across schools, and checking the
appropriate level of assessment. This also includes moderation at tertiary level.
B2.05.11 Overseas Skills
Recognition
- Endorses or accredits educational qualifications obtained outside New Zealand.
- Recognises New Zealanders who have studied overseas or migrants wishing to
apply their qualifications in New Zealand including processing applications,
managing examinations and advising on conditions on the right to apply
qualifications in certain fields.
- Recognises international skills frameworks.
B2.05.12 Qualification Framework Determining which qualifications should become part of the national system,
identifying pre-requisite requirements for specific qualifications, and agreeing to
them. Examples: Skill New Zealand apprenticeship qualification schemes,
Conservation Ranger qualifications.
B2.05.13 Scholarships Affects the provision of government financial assistance through scholarships to
eligible students for education and training activities (including academic and
athletic activities).
B2.05.14 School Education - Supports the provision of instruction to children to impart knowledge and develop
skills.
- Provides public school education for children in Years 0 to 12 including assistance
for children with special needs or behavioural issues.
- Provides advice on regulations regarding non-government schools; > support the
management of school facilities.
- Provides advice on standards and guidelines to support teachers including the
provision of scholarships and study grants.
- Assists children’s travel to and from school.
- Provides advice on regulations around school transport services.
B2.05.15 Teaching Delivering any kind of training or teaching, including formal and informal instruction.
Examples: Training students, training teachers, training principals in management,
on-line participation in learning. Delivering youth training, skill enhancement
programmes, English for migrants. Use for: Coaching, Delivering courses, Instructing,
Mentoring.

B2.05.16 Tertiary Education - Supports the provision of instruction beyond secondary school education to impart
knowledge and develop skills.
- Provides advice on entry requirements.
- Manages tertiary education institutions and facilities.
- Provides advice on standards and guidelines to support lecturers including the
provision of scholarships and study grants.
B2.06 Emergency and Disaster
Preparedness
Emergency and Disaster Preparedness is about deal with and avoiding both natural
and manmade disasters. It involves mitigation, preparedness, response and
recovery in order to lessen the impact of disasters. Emergency management
requires a partnership among all levels of government and the private sector,
business and industry, voluntary organisations, and the public.
B2.06.01 Emergency Services - Supports the provision of urgent assistance in times of crisis or unforeseen
circumstances including ambulance and firefighting services, emergency funding,
and organisational and logistical support from the defence forces.
- Provides advice on equipment standards and regulations regarding the use of
volunteers.
- Coordinate government and community-based services within a region in times of
emergency including coordinating land-based search and rescue operations outside
urban areas.
B2.06.02 Emergency and Disaster
Planning
Emergency and Disaster Planning includes:
- education of individuals and business for emergencies and disasters.
- identification of likely hazard and hazard zones such as areas at risk of liquefaction
or tsunami
- preparation of evacuation procedures and routes, for example tsunami safe zones
- how to survive the initial days
- identification and obtaining emergency equipment and emergency kits with
supplies at home and in the work place.
B2.06.03 Natural Disasters - Supports the provision of urgent assistance during emergencies caused by the
elements – such as floods, droughts, earthquakes, cyclones, storms or major
bushfires including disaster recovery and disaster relief assistance.
- Monitors the conditions to anticipate the likelihood and effects of natural
disasters.
- Coordinates government and community-based services and advice on regulations
regarding the use of volunteers including liaison with defence forces that
supplement civil community assistance by providing organisational and logistical
support.
B2.06.04 Provide Emergency Health
Preparedness
Provide an emergency management and preparedness function; including providing
advice to ministers and the sector on national and international health emergencies
and emerging threats.
B2.06.05 Warning Services Warning services include tsunami alerts, volcanic events, earthquakes and severe
weather. It also includes warning signs in areas with potential natural hazards such
as volcanic activity.
B2.07 Information from Citizens Information from Citizens refers to activities supporting avenues through which the
government exchanges information and explicit knowledge with individuals within
the community.
B2.07.01 Consent and Authorise
Use of Information
People providing consent for information held for one purpose to be used for
another purpose and shared with other organisations
B2.07.02 Consenting to Terms and
Conditions
People providing consent to terms and conditions associated with digital channels
and services provided.

B2.07.03 Personal Information
Management
Provides avenues for individuals to submit information to the government about
their person, business or organisation. It also provides avenues to view and manage
information held about them by the government.
B2.07.04 Providing Delegated
Authority
People providing authorisation for other people or organisations to act on their
behalf.
B2.07.05 Service Event History Check the history of service events with the government.
B2.07.06 Service Event Status Check the progress and status of transactions with the government.
B2.08 Health Care Health Care supports the prevention, diagnosis and treatment of disease or injury,
the provision of health care services and medical research, and it supports the
regulatory schemes for health care products and pharmaceuticals. It also controls
the registration and conduct of health practitioners.
B2.08.01 Blood Services Provide blood and blood services to clinicians, and provide related services including
matching of patients and donors prior to transplantation and the provision of Tissue
Banking services.
B2.08.02 Community Health
Services
- Supports the protection of the physical and mental wellbeing of community
members in a particular district.
- Supports the provision of direct assistance to individuals or groups and address the
needs of the local community.
- Monitors community health services to ensure adequate levels of care.
B2.08.03 Disposing of Human
Remains
Burial or cremation of people after death. Use for: Burying human remains,
Cremating, Disinterring human remains, Interring human remains.
B2.08.04 Donor and Transplant
Services
- Organ harvesting
- Organ transportation
- Transplant surgery
Note: Organ donors in New Zealand are identified by the New Zealand Transport
Agency via the New Zealand Drivers Licence.
B2.08.05 Health Insurance Schemes - Supports the provision of financial guarantees against risk of disease or injury.
- Supports the operation of universal health insurance schemes.
- Allows subsidised medical treatment within the public health system.
B2.08.06 Health Protocols - Supports activities that are fundamental to the promotion of health and
prevention of disease and the consistency of health procedures across jurisdictions.
- Provide advice on health regulations, standards and guidelines (including drugs
and poisons control and food hygiene).
- Controls the registration and conduct of health care providers.
B2.08.07 Healthy Lifestyles Promote and encourage healthy lifestyles, including tobacco control, minimising
gambling, nutrition and physical activity, drug and addiction control. Includes
promoting good health by undertaking sector-based programmes to improve the
health of people by altering behaviour. Examples: Running the DARE programme,
the Push Play programme, running youth suicide prevention programmes, running
smoking cessation programmes.
B2.08.08 Hospital Services Supports the provision of hospital services and health care through institutions
offering a wide range of treatments and services including liaison across
jurisdictions to coordinate services and operations.
B2.08.09 Immunising People Use for: Inoculating people, vaccinating people.

GEA-NZ v3.1 Business Reference Model and Taxonomy

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