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Requirements-driven quality solutions
To support your business objectives




     Achieve predictability in desired business
     outcomes through requirements-driven quality.




                                           Collaborate to mitigate business risk
                  Highlights
                                           Thirty percent of software development projects are consumed by poor require-
                                           ments definition and management.1 And being late to market by six months or more
                                           can cost an organization 33 percent of its five-year return on investment.2 What if this
      The Challenge: Delivering high-
                                           loss of ROI could be avoided—or even eliminated?
        quality and innovative software
        solutions that best address
                                           With IBM Rational® requirements-driven quality solutions, teams can gain consen-
        your customers’ needs and help
                                           sus and validation quickly by collaborating in realtime. Using visual and textual
        reduce their risk and yours
                                           techniques (such as rich text, use cases and storyboards), teams can align
      The Solution: Offering visual and   requirements with business processes and objectives, focusing first on vali-
        textual requirements definition    dating business goals, not on code and design. Resolving requirement and quality
        techniques, IBM Rational           issues early in the lifecycle can reduce ambiguity and rework and slash project
        requirements-driven quality        overrun by an estimated 20 percent.3 As the requirements change throughout the
        solutions build stakeholder        lifecycle, full traceability enables impact analyses for critical decision support and
        consensus on requirements          risk mitigation.
        early and often in the process
                                           This ability to collaboratively capture the needs of the business, along with visual-
      Key Benefits: Improving time to     izing and validating requirements before committing additional project resources,
        value and quality by reducing
                                           can help your organization avoid the pitfalls that so often lead to project failures.
        rework and cost, achieving
        faster stakeholder consensus,
        increasing productivity and
                                           Automate to accelerate time to market and improve operational efficiency
        process automation, instilling
                                           Are your automation efforts effective? Are you automating the right tasks?
        continuous process improvement
        and facilitating enhanced          Efficiently automating process workflows can reduce labor-intensive, manual,
        decision support
                                           repetitive tasks to improve cycle time and get your products to market faster.
                                           Requirements-driven quality solutions use activity-based workflows to guide
                                           projects throughout the entire software lifecycle. Serving as the quality contract
                                           for the entire team, an automated workflow helps ensure that key stakeholder
                                           reviews, validations, sign-offs and hand-offs do not fall through the cracks. With
a central, shared location for all project artifacts, teams can manage dynamic
                                        information and full traceability between requirements and testing artifacts. This
                                        allows stakeholders to stay on the same page and keep the focus on validating
                                        business goals and objectives — not on runaway requirements.


“Verizon is also now able to deliver
projects in about two-thirds of the     Measure for ongoing process improvement

time of their competitors... Applica-   Is continuous improvement a part of your development culture? Are you able to

tions are passing user acceptance       identify ineffective and costly processes?

testing at higher rates than on a
                                        Relying on intuition is risky. To create continuous improvement of your software
recent project. Test automation has
                                        delivery execution — while enhancing predictability and reducing risk and time
reduced costs by more than $75,000
                                        to value — decisions need to be based on fact. Rational requirements-driven
on a single project. Customer sat-
                                        quality management solutions provide objective decision support based on
isfaction has increased, enabling
                                        real data. Offering asset reuse, versioning history and trending within and
the company to win a key contract
                                        across projects, these solutions can help you measure process effectiveness
extension.” - Douglas Cook, Senior
                                        and make objective, factual decisions to improve organizational and business
Quality Assurance Specialist at
                                        outcomes.
Verizon Business


                                        Report and take action with greater insight and confidence
                                        Has ineffective and delayed software delivery resulted in lost revenue or lost new
                                        business opportunity? Is the business strategy different than software delivery’s
                                        results?

                                        Driving new growth and value through software innovation requires that you analyze
                                        the impact of changing requirements and respond to them without wreaking havoc
“In test management, Rational has       on quality, cost and the schedule. IBM Rational requirements-driven quality solu-
saved me about 20% of my time,          tions are designed to tag, filter and perform advanced searches, making finding
and we spend about 60% less time        and retrieving quality artifacts like requirements a breeze. Constant access to
on requirements traceability across     filtered, prioritized quality metrics enables confident, informed decision making, and
the team. We’ve increased customer      it can help your organization quantify how project decisions and deliverables align
satisfaction, because we can deliver    with business strategy.
access to traceability and progress
reports without increasing costs.”
- Tracie Stapp, Practice Leader         Driving new opportunity and growth is at your fingertips
Fujitsu New Zealand                     For over 25 years, IBM has been developing collaborative processes powered
                                        by automation to govern software delivery. Our requirements-driven quality
                                        solutions provide lightweight process guidance, and our products for collabo-
                                        rating across the software delivery lifecycle can help improve software quality
                                        in less time. With IBM requirements-driven quality solutions, you can define
                                        concise requirements that align to business goals and objectives, helping to lay
                                        the foundation for effective software delivery.
© Copyright IBM Corporation 2009
Our products
                                                                                       IBM Corporation
•	   IBM	Rational	Requirements	Composer	software — helps teams define and              Software Group
     manage requirements effectively across the project lifecycle                      Route 100
                                                                                       Somers, NY, 10589
•	   IBM	Rational	DOORS®	software — provides a requirements management                 U.S.A.
     tool for systems and advanced IT applications                                     Produced in the United States of America
•	   IBM	Rational	RequisitePro®	software	— offers teams an integrated tool for         April 2009
                                                                                       All Rights Reserved
     requirements and use case management
                                                                                       IBM, the IBM logo, ibm.com, and Rational are
•	   IBM	Rational	Quality	Manager	software — provides teams with a                     trademarks or registered trademarks of International
     collaborative test management environment to track all aspects of the quality     Business Machines Corporation in the United States,
                                                                                       other countries, or both. If these and other IBM
     assurance effort                                                                  trademarked terms are marked on their first occur-
•	   IBM	Rational	Test	Lab	Manager	software	— enables quality assurance                rence in this information with a trademark symbol
                                                                                       (® or ™ ), these symbols indicate U.S. registered or
     teams to configure, build, and optimize the utilization of the test lab           common law trademarks owned by IBM at the time
     environment                                                                       this information was published. Such trademarks
                                                                                       may also be registered or common law trademarks
•	   IBM	Rational	Functional	Tester	software — provides an automated functional        in other countries. A current list of IBM trademarks is
     testing and regression testing tool                                               available on the Web at “Copyright and trademark
                                                                                       information” at ibm.com/legal/copytrade.shtml
•	   IBM	Rational	Performance	Tester	software — identifies the presence and
                                                                                       Other company, product, or service names may
     cause of system performance bottlenecks                                           be trademarks or registered trademarks or service
•	   IBM	Rational	Service	Tester	for	SOA	Quality	software — provides automated         marks of others.

     test validation of SOA applications and web services                              References in this publication to IBM products or
                                                                                       services do not imply that IBM intends to make them
                                                                                       available in all countries in which IBM operates.

                                                                                       The information contained in this documentation
For more information                                                                   is provided for informational purposes only. While
                                                                                       efforts were made to verify the completeness and
To learn more about IBM Rational requirements-driven quality solutions, contact        accuracy of the information contained in this docu-
your IBM representative or IBM Business Partner, or visit:                             mentation, it is provided “as is” without warranty of
                                                                                       any kind, express or implied. In addition, this infor-
                                                                                       mation is based on IBM’s current product plans and
ibm.com/software/rational/offerings/quality/requirements.html                          strategy, which are subject to change by IBM without
                                                                                       notice. IBM shall not be responsible for any dam-
                                                                                       ages arising out of the use of, or otherwise related
                                                                                       to, this documentation or any other documentation.
                                                                                       Nothing contained in this documentation is intended
                                                                                       to, nor shall have the effect of, creating any warran-
                                                                                       ties or representations from IBM (or its suppliers or
                                                                                       licensors), or altering the terms and conditions of the
                                                                                       applicable license agreement governing the use of
                                                                                       IBM software.



                                                                                     1 Leffingwell, Dean and Widrig, Don, Managing	
                                                                                     	 Software	Requirements:	A	Use	Case	Approach,
                                                                                       Addison-Wesley Professional, 2003.

                                                                                     2 Don Waters in association with PriceWaterhouse
                                                                                       Coopers LLP, Operations Management (Fast
                                                                                       Track MBA), Kogan Page Ltd., 1999.

                                                                                     3 Capon, Noel, Hulbert James M., and Piercy,
                                                                                       Nigel F., Total	Integrated	Marketing:	Breaking	the		
                                                                                     	 Bounds	of	the	Function, Kogan Page Ltd, 2005.



                                                                                       RAS14021-USEN-01

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Rational

  • 1. Requirements-driven quality solutions To support your business objectives Achieve predictability in desired business outcomes through requirements-driven quality. Collaborate to mitigate business risk Highlights Thirty percent of software development projects are consumed by poor require- ments definition and management.1 And being late to market by six months or more can cost an organization 33 percent of its five-year return on investment.2 What if this  The Challenge: Delivering high- loss of ROI could be avoided—or even eliminated? quality and innovative software solutions that best address With IBM Rational® requirements-driven quality solutions, teams can gain consen- your customers’ needs and help sus and validation quickly by collaborating in realtime. Using visual and textual reduce their risk and yours techniques (such as rich text, use cases and storyboards), teams can align  The Solution: Offering visual and requirements with business processes and objectives, focusing first on vali- textual requirements definition dating business goals, not on code and design. Resolving requirement and quality techniques, IBM Rational issues early in the lifecycle can reduce ambiguity and rework and slash project requirements-driven quality overrun by an estimated 20 percent.3 As the requirements change throughout the solutions build stakeholder lifecycle, full traceability enables impact analyses for critical decision support and consensus on requirements risk mitigation. early and often in the process This ability to collaboratively capture the needs of the business, along with visual-  Key Benefits: Improving time to izing and validating requirements before committing additional project resources, value and quality by reducing can help your organization avoid the pitfalls that so often lead to project failures. rework and cost, achieving faster stakeholder consensus, increasing productivity and Automate to accelerate time to market and improve operational efficiency process automation, instilling Are your automation efforts effective? Are you automating the right tasks? continuous process improvement and facilitating enhanced Efficiently automating process workflows can reduce labor-intensive, manual, decision support repetitive tasks to improve cycle time and get your products to market faster. Requirements-driven quality solutions use activity-based workflows to guide projects throughout the entire software lifecycle. Serving as the quality contract for the entire team, an automated workflow helps ensure that key stakeholder reviews, validations, sign-offs and hand-offs do not fall through the cracks. With
  • 2. a central, shared location for all project artifacts, teams can manage dynamic information and full traceability between requirements and testing artifacts. This allows stakeholders to stay on the same page and keep the focus on validating business goals and objectives — not on runaway requirements. “Verizon is also now able to deliver projects in about two-thirds of the Measure for ongoing process improvement time of their competitors... Applica- Is continuous improvement a part of your development culture? Are you able to tions are passing user acceptance identify ineffective and costly processes? testing at higher rates than on a Relying on intuition is risky. To create continuous improvement of your software recent project. Test automation has delivery execution — while enhancing predictability and reducing risk and time reduced costs by more than $75,000 to value — decisions need to be based on fact. Rational requirements-driven on a single project. Customer sat- quality management solutions provide objective decision support based on isfaction has increased, enabling real data. Offering asset reuse, versioning history and trending within and the company to win a key contract across projects, these solutions can help you measure process effectiveness extension.” - Douglas Cook, Senior and make objective, factual decisions to improve organizational and business Quality Assurance Specialist at outcomes. Verizon Business Report and take action with greater insight and confidence Has ineffective and delayed software delivery resulted in lost revenue or lost new business opportunity? Is the business strategy different than software delivery’s results? Driving new growth and value through software innovation requires that you analyze the impact of changing requirements and respond to them without wreaking havoc “In test management, Rational has on quality, cost and the schedule. IBM Rational requirements-driven quality solu- saved me about 20% of my time, tions are designed to tag, filter and perform advanced searches, making finding and we spend about 60% less time and retrieving quality artifacts like requirements a breeze. Constant access to on requirements traceability across filtered, prioritized quality metrics enables confident, informed decision making, and the team. We’ve increased customer it can help your organization quantify how project decisions and deliverables align satisfaction, because we can deliver with business strategy. access to traceability and progress reports without increasing costs.” - Tracie Stapp, Practice Leader Driving new opportunity and growth is at your fingertips Fujitsu New Zealand For over 25 years, IBM has been developing collaborative processes powered by automation to govern software delivery. Our requirements-driven quality solutions provide lightweight process guidance, and our products for collabo- rating across the software delivery lifecycle can help improve software quality in less time. With IBM requirements-driven quality solutions, you can define concise requirements that align to business goals and objectives, helping to lay the foundation for effective software delivery.
  • 3. © Copyright IBM Corporation 2009 Our products IBM Corporation • IBM Rational Requirements Composer software — helps teams define and Software Group manage requirements effectively across the project lifecycle Route 100 Somers, NY, 10589 • IBM Rational DOORS® software — provides a requirements management U.S.A. tool for systems and advanced IT applications Produced in the United States of America • IBM Rational RequisitePro® software — offers teams an integrated tool for April 2009 All Rights Reserved requirements and use case management IBM, the IBM logo, ibm.com, and Rational are • IBM Rational Quality Manager software — provides teams with a trademarks or registered trademarks of International collaborative test management environment to track all aspects of the quality Business Machines Corporation in the United States, other countries, or both. If these and other IBM assurance effort trademarked terms are marked on their first occur- • IBM Rational Test Lab Manager software — enables quality assurance rence in this information with a trademark symbol (® or ™ ), these symbols indicate U.S. registered or teams to configure, build, and optimize the utilization of the test lab common law trademarks owned by IBM at the time environment this information was published. Such trademarks may also be registered or common law trademarks • IBM Rational Functional Tester software — provides an automated functional in other countries. A current list of IBM trademarks is testing and regression testing tool available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml • IBM Rational Performance Tester software — identifies the presence and Other company, product, or service names may cause of system performance bottlenecks be trademarks or registered trademarks or service • IBM Rational Service Tester for SOA Quality software — provides automated marks of others. test validation of SOA applications and web services References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. The information contained in this documentation For more information is provided for informational purposes only. While efforts were made to verify the completeness and To learn more about IBM Rational requirements-driven quality solutions, contact accuracy of the information contained in this docu- your IBM representative or IBM Business Partner, or visit: mentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this infor- mation is based on IBM’s current product plans and ibm.com/software/rational/offerings/quality/requirements.html strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any dam- ages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warran- ties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software. 1 Leffingwell, Dean and Widrig, Don, Managing Software Requirements: A Use Case Approach, Addison-Wesley Professional, 2003. 2 Don Waters in association with PriceWaterhouse Coopers LLP, Operations Management (Fast Track MBA), Kogan Page Ltd., 1999. 3 Capon, Noel, Hulbert James M., and Piercy, Nigel F., Total Integrated Marketing: Breaking the Bounds of the Function, Kogan Page Ltd, 2005. RAS14021-USEN-01