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Senior Media Specialist at RBBi.
Raised in Dubai, Rachel joined RBBi back in 2015 and currently manages SEM & Paid Social
Campaigns for various industries, like Hospitality, FMCG, Healthcare, Fitness, Banking &
Finance to name a few.
Hello! I’m Rachel D’Souza
Awarded Gold at the recent MENA Digital
Awards for the “Best Performance
Campaign” for our work with ADIB.
Second Gold for the RBBi team. First was in
2016 for the “Best Search Campaign” with
Qatar Airways.
Some Good News to Share!
What is Social Media?Why Social Media?
TOTAL WORLDWIDE POPULATION
7.3 BILLION
INTERNET USERS
3.17 BILLION
ACTIVE SOCIAL MEDIA
USERS
2.3 BILLION
….and counting.
SOME MORE STATS…
YAAYY!
91% OF RETAIL
BRANDS USE 2
OR MORE
SOCIAL MEDIA
CHANNELS
SOCIAL MEDIA
USERS HAVE
RISEN BY 176
MILLION IN THE
LAST YEAR
SOCIAL NETWORKS
EARNED AN
ESTIMATED $10.9
BILLION FROM
ADVERTISING IN
2016 (55% increase
YoY)
Newsfeed is a very busy place…
>8.4 M
people access
Facebook every
month.
>5.8 M
or 70% of monthly
active people return
every day.
Facebook in United Arab Emirates.
500+
Million
Active monthly
users
300+
Million
Active daily users
INSTAGRAM IS ONE OF THE FASTEST-GROWING MOBILE
PLATFORMS EVER
Mobile and smartphone users continue to grow
Mobile and smartphone users, UAE, 2015-2020
People now spend more time with digital and mobile
…and THIS is your competition.
Reaching
through Paid
campaigns
How do you
standout?
Developing
Quality Content
Engaging
organically
Organic Social Marketing is
building social followers,
subscribers, and an online
community through the
sole use of high-quality
and engaging content.
Content here is driven by
the followers themselves.
Also called Community
Management.
Paid Social Marketing allows
you to have much more
control over who your
content reaches – you
choose your desired target
audience, budget, ad type
etc.
You also get detailed ad
performance data.
+
+2M Facebook
views
+24K Shares
+61K Reactions
https://www.youtube.com/watch?v=TBUV8O4Jl7w&t=1s
Demystifying Social Media: No Longer Just
a Tool for Consumer Engagement.
FACEBOOK AD PLACEMENTS
Desktop Mobile Right-Hand Column
INSTAGRAM AD TYPES
Photo
With link
Square and
landscape
Video
Square and
landscape
Up to :60
seconds
Carousel
Showcase
multiple
products
Photo and Video
Canvas
Video ads
Carousel ads
Choose a
campaign
objective
Choose
your
audience
Measure
your
results
Set a
budget
Tailor your
message
CREATE AN AD IN 5 EASY STEPS
Choose a
campaign
objective
Choose
your
audience
Measure
your
results
Set a
budget
Tailor your
message
CREATE AN AD IN 5 EASY STEPS
THE MARKETING FUNNEL
Discovery
Intent
Loyalty
Choose a campaign objective based on your
MARKETING GOALS
Boost
your posts
Promote
your Page
Send people to
your website
Increase
conversions on
your website
Get installs
of your app
Increase
engagement in
your app
Reach people
near your
business
Raise attendance
at your event
Get people to
claim your offer
Get video
views
DISCOVERY
Ads to
increase
discovery
Video adsBoost post
Ads that elicit actionINTENT & LOYALTY
Improve website
conversion rate
Drive people to
your website
Increase app
installations
WHAT OBJECTIVE TO USE AT EVERY PART OF THE FUNNEL
• Link ad
• Lead ad
• Carousel ad
• Link ad
• Lead ad
• Carousel ad
• Photo
• Video
• Creative Visuals
• Canvas
• Boost your post
• Video views
INTENT
DISCOVERY
LOYALTY
Objective Ad type
• Drive website traffic
• Increase website conversion
• Increase app downloads
• Increase website conversion
• Increase app engagement
Choose
your
audience
Measure
your
results
Set a
budget
Tailor your
message
CREATE AN AD IN 5 EASY STEPS
Choose a
campaign
objective
LOOKALIKE
AUDIENCES
CUSTOM
AUDIENCES
CORE
AUDIENCES
AUDIENCE TARGETTING OPTIONS
• Men aged 18-30
• Live in Taipei
• Like sport and leisure activities
• Foodies – especially pasta
• Use both desktop and mobile Facebook
FIND YOUR TARGET AUDIENCE
Choose
your
audience
Measure
your
results
Set a
budget
Tailor your
message
CREATE AN AD IN 5 EASY STEPS
Choose a
campaign
objective
TAILOR YOUR MESSAGE TO YOUR AUDIENCE
Targeting young people Targeting older folks
February 20 at 12:56pm • February 23 at 2:04pm •
Choose
your
audience
Measure
your
results
Set a
budget
Tailor your
message
CREATE AN AD IN 5 EASY STEPS
Choose a
campaign
objective
CONTROL YOUR BUDGET
HOW MUCH DO YOU WANT
TO SPEND?
HOW MANY PEOPLE
DO YOU WANT YOUR
AD TO REACH?
Choose
your
audience
Measure
your
results
Set a
budget
Tailor your
message
CREATE AN AD IN 5 EASY STEPS
Choose a
campaign
objective
MEASURE YOUR RESULTS AND OPTIMISE
• How many people were reached
• How many impressions were served
• What was the click through rate
• What was the cost per acquisition, click, impression etc.
• Who saw your ads
• Which ad placement performed best
SO, LET’S GET STARTED!
CHOOSE A CAMPAIGN OBJECTIVE
Step
CHOOSE YOUR AUDIENCEStep
SET A BUDGET AND BID
Step
IS YOUR AUDIENCE SELECTION A GOOD SIZE?
Step
MEASURE AND REPORTStep
Choose
your
audience
Measure
your
results
Set a
budget
Tailor your
message
CREATE AN AD IN 5 EASY STEPS
Choose a
campaign
objective
WHAT OBJECTIVE TO USE AT EVERY PART OF THE FUNNEL
• Website clicks
• CTR
• Website conversions
(registrations, checkouts)
• Conversion cost
• Checkouts
• Checkout costs
• Repurchase rate
• ROI
• Reach, page views
• Frequency
• Post interactions
• Impressions
INTENT
DISCOVERY
LOYALTY
Objective Ad types Metrics
• Link ad
• Lead ad
• Carousel ad
• Link ad
• Lead ad
• Carousel ad
• Photo
• Video
• Creative Visuals
• Canvas
• Boost your post
• Video views
• Drive website traffic
• Increase website conversion
• Increase app downloads
• Increase website conversion
• Increase app engagement
5 MUST-HAVES FOR A
SUCCESSFUL CAMPAIGN
The Facebook Pixel
Setting it up…
Setting it up…
Setting it up…
Setting it up…
Parts of the Pixel
The Facebook pixel code with a standard event.
Standard Events
Audiences
Core Audiences
Target people based
on information on
their profiles, like
interests, age,
location etc.
Custom Audiences
Target people who
have demonstrated
intent (through the
Facebook pixel or
customer emails)
Lookalike Audiences
Target people similar
to your existing
customers.
Split Testing
What and How?
Divides your
audience into
random, non-
overlapping groups,
who are shown ad
sets with identical
creative.
One variable per
test. It can either be
different saved
audiences,
placements, or
delivery
optimizations.
Tests can be run
with either 2
strategies (an A/B
test) or 3 strategies
(an A/B/C test)
Automated Rules
Can create rules that
automatically update or
notify you of changes to
your campaigns, ad sets
or ads.
You can choose to either
turn off your ads sets, get
a notification or adjust
your budgets once the
condition is met.
Controlling Visibility on
Audience Networks
Prevent ads from
appearing on websites
within certain
industries in the
Audience Network
Exclude the delivery of
your ads into sensitive
industries like: Dating,
Gambling, Politics, and
Religion.
Prevent ads from
appearing on websites
within certain
industries in the
Audience Network
Create and Manage a
Block List on Audience
Network
NEW KIDS ON THE BLOCK
Instagram
Stories
launched on
March 1st
globally.
Right now, only
verified
accounts can
add links to
their promoted
stories.
70% of
Instagrammers
follow a
business
1 in 5 stories on
Instagram gets
a direct
message from
its viewers
Facebook Messenger Ads
Once someone taps on
the Newsfeed ad which
opens a Messenger
conversation between
the business and
customer. More real-
time and personalised.
Can be used to
introduce new
offers or
discounts.
Facebook In-Stream Videos
Allowing
advertisers to
insert short video
ads into native
videos on
Facebook
Targeting is
audience-based,
viewers of the
same broadcast
will see different
ads depending on
their interests
RAMADAN & FACEBOOK
RAMADAN CONNECTIONS HAPPEN ON
FACEOOK
47.6 M
posts about
Ramadan & Eid
in MENA
14.6 M
people in MENA
talking about
Ramadan
FMCG spending
increases by
100%, families
cook an average
of 43% more
dishes.
57% of Ramadan
chatter on
Facebook is
from people 25-
44 years old
MOBILE IS THE SCREEN OF CHOICE FOR FIRST
INTERACTIONS
more people on Facebook on Mobile vs
Desktop during Ramadan
more content uploaded on Facebook from
Mobile vs Desktop during Ramadan
more photos posts vs status updates on
Facebook during Ramadan
THANKS GUYS!
If you’d like to ask me any questions later on, please feel
free to contact me and I’ll be happy to help ☺
Email: rachel.dsouza@rbbideas.com
LinkedIn: https://ae.linkedin.com/in/rachel-dsouza

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