The number of at-risk youth in children and family services care is staggering. Programs and facilities within juvenile justice, foster care, psychiatric care, and residential care have a tremendous responsibility for these youth, yet lack cutting-edge tools to simplify data collection, standardize reporting and monitor outcomes to gain actionable insights. To help improve youth care organizations facing these challenges, Qualtrics---provider of the world’s leading research and insights platform---has partnered with Multi-Dimensional Education Inc. (MDed) to offer the Multi-Dimensional Youth Assessment 360 (MDYA 360). Today’s webinar dives deeper into the issues these facilities face and, more importantly, how the MDYA 360 can address them. Key topics include: Challenges within the At-Risk Youth Sector Overview of the MDYA 360 Methodology and Solution Preview of the MDYA 360 and Reporting Q&A

1. MDYA 360:
Improving At-Risk Youth’s Future

2. Housekeeping
• This presentation is being recorded, a copy of the
presentation and slides will be distributed within 48 hours
• Please chat questions throughout the webinar using the
chat window, we will designate time at the end for Q&A
• Join the conversation on Twitter by using: @Qualtrics

3. Introductions
Dr. Robert Foltz
Director of Child Welfare Evaluation
Josh Ellars
Head of State and Local Government

4. Agenda
• Meet Qualtrics
• Meet MDed
• Why the MDYA 360 was developed
• Overview of the MDYA 360 methodology and solution
• Demo of the MDYA 360 and reporting
• Q&A

5. The World’s
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8. • Associate Professor of Clinical Psychology at
the Chicago School of Professional
Psychology
• Practicing Clinician and Expert in the
Treatment of Severely Disturbed Youth
• On the Board of Directors for the American
Association of Children’s Residential
Centers, Public Policy Co-Chair
• Serves on Multiple Task Forces and Panels
related to at-risk youth care for the State of
Illinois
Meet MDed
Dr. Robert Foltz
Director of Child Welfare Evaluation

9. Meet MDed
• Author, Psychologist and a distinguished
Senior Lecturer at the Ohio State
University
• As a professor and evaluator Mike’s
expertise is in Child Development,
Research Methods and High Level
Statistical Analysis
• Mike has taught within Juvenile Detention
Systems, and managed an at-risk youth
focused nonprofit Initiative
Dr. Michael Corrigan
Vice President

10. Meet MDed
• Author and Associate Provost at Concordia
University-Irvine
• Doug teaches Organizational Leadership,
Research methods and Evaluation
• Doug has taught in public and private
school systems, served as Vice Principal for
at-risk kids, and Director of Research for a
large local education agency.
Drs. Corrigan and Grove have managed more than $19.5 million in federally funded research
studies, and are internationally respected for their psychometric development expertise and passion
for helping kids.
Dr. Doug Grove
President

11. First Things First.....
Thank You!

12. Why the MDYA 360 was developed
• The stats
• Pressure on providers
• Demands of the system
• Lack of comprehensive tools

13. Why MDYA 360: The Stats
Over 20% of America’s youth have a diagnosable
mental illness; 14.7 million youth

14. Why MDYA 360: The Stats
Over 20% of America’s youth have a diagnosable
mental illness; 14.7 million youth
41% increase in psychiatric hospitalization of teens
from 1996 – 2007

15. Why MDYA 360: The Stats
Over 20% of America’s youth have a diagnosable
mental illness; 14.7 million youth
41% increase in psychiatric hospitalization of teens
from 1996 – 2007
Many youth first enter the system through psychiatric
hospitalization.

16. Why MDYA 360: The Stats
Over 20% of America’s youth have a diagnosable mental
illness; 14.7 million youth
41% increase in psychiatric hospitalization of teens from
1996 – 2007
Many youth first enter the system through psychiatric
hospitalization.
More than 50,000 youth placed in Residential Treatment
Centers Annually

17. Why MDYA 360: The Stats
Juvenile courts in the USA handle an estimated 1.4 million
criminal cases annually - 3,700 juvenile delinquency cases per
day!

18. Why MDYA 360: The Stats
Juvenile courts in the USA handle an estimated 1.4 million
criminal cases annually - 3,700 juvenile delinquency cases
per day!
Approximately 68% of juvenile offenders visit a detention
center - 29% are detained for weeks, months or longer

19. Why MDYA 360: The Stats
Juvenile courts in the USA handle an estimated 1.4 million
criminal cases annually - 3,700 juvenile delinquency cases per
day!
Approximately 68% of juvenile offenders visit a detention
center - 29% are detained for weeks, months or longer
More than 700,000 juveniles detained annually. On any given
day Juvenile Detention facilities hold nearly 100,000 youth.
500,000 additional youth are placed on probation every year

20. Why MDYA 360: The Stats
Juvenile courts in the USA handle an estimated 1.4 million
criminal cases annually - 3,700 juvenile delinquency cases per
day!
Approximately 68% of juvenile offenders visit a detention
center - 29% are detained for weeks, months or longer
More than 700,000 juveniles detained annually. On any given
day Juvenile Detention facilities hold nearly 100,000 youth.
500,000 additional youth are placed on probation every year
More than 400,000 children in Foster Care

21. Why MDYA 360: Demands of System
Funding Sources (e.g., Insurance companies, Medicaid)
want Documentation of Services

22. Why MDYA 360: Demands of System
Funding Sources (e.g., Insurance companies, Medicaid)
want Documentation of Services
Accreditation Requirements

23. Why MDYA 360: Pressure on Providers
Major State and Federal
Level Legislation is being
passed…
to “Reform” and “Overhaul” existing
monitoring efforts, and apply more
“Scrutiny” to assessing the quality of
care being provided (program
effectiveness) as well as the outcomes
at-risk youth are experiencing.

24. Why MDYA 360: Demands of System
Funding Sources (e.g., Insurance companies, Medicaid)
want Documentation of Services
Accreditation Requirements
Families & Private Donors want Proof of Effectiveness

25. Why MDYA 360: Demands of System
Funding Sources (e.g., Insurance companies, Medicaid)
want Documentation of Services
Accreditation Requirements
Families & Private Donors want Proof of Effectiveness
Internal Agencies seek to Monitor Strengths &
Weaknesses

26. Why MDYA 360: Demands of System
Funding Sources (e.g., Insurance companies, Medicaid)
want Documentation of Services
Accreditation Requirements
Families & Private Donors want Proof of Effectiveness
Internal Agencies seek to Monitor Strengths &
Weaknesses
Evidence-Based Interventions

27. Why MDYA 360: Lack of Tools

28. Why MDYA 360: Lack of Tools
No system currently exists in the at-risk youth sector which
collects the wide array of outcomes truly needed to guide
improvement efforts as well as document accountability and
compliance demands

29. Why MDYA 360: Lack of Tools
No system currently exists in the at-risk youth sector which
collects the wide array of outcomes truly needed to guide
improvement efforts as well as document accountability and
compliance demands
No measurement exists to identify how the youth are doing
psychologically, behaviorally, and emotionally

30. Why MDYA 360: Lack of Tools
No system currently exists in the at-risk youth sector which
collects the wide array of outcomes truly needed to guide
improvement efforts as well as document accountability and
compliance demands
No measurement exists to identify how the youth are doing
psychologically, behaviorally, and emotionally
While also providing an Organizational 360 Degree Assessment
of the treatment environment!

31. Why MDYA 360: Lack of Tools
No system currently exists in the at-risk youth sector which
collects the wide array of outcomes truly needed to guide
improvement efforts as well as document accountability and
compliance demands
No measurement exists to identify how the youth are doing
psychologically, behaviorally, and emotionally
While also providing an Organizational 360 Degree Assessment
of the treatment environment!
And the few assessments that do exist lack the technology to
power such efforts in Real-Time!

32. Overview of the MDYA 360
• Introduction
• Focus
• Process
• Benefits

33. Collect Essential Data
Monitor Outcomes
Find the Answers
MDYA 360: Introduction

34. MDYA 360: Focus
• Strength-Based
• Family-Focused
• Youth-Guided
• Trauma-Informed
• Clinical Insights
Designed for Use In
Foster
Care
Juvenile
Justice
Residential
Care
Psychiatric
Inpatient
C
H
I
L
D
R
E
N
S
E
R
V
I
C
E
S

35. MDYA 360: Focus - Individual Youth
360 Review of
youth functioning
Creates dynamic
outcome over time
Captures
perspectives
across settings
MDYA360
Staff /
Clinician
Parent
Youth
MDYA Resource
Library offers
• Intake
• Clinical Measures
• Trauma
Measures
• Substance Use
Evaluation
• Risk Assessment
• Change of Status

36. MDYA 360: Focus - Agency or Facility
• Now imagine running an agency or facility serving
100+ youth and parents or guardians with 30+
staff…Or you’re a case manager who oversees
foster homes…
• The MDYA360 helps you see how groups of
youth, or all stakeholders, are perceiving the
organizational efforts, but it can also document
how individual youth are being cared for within a
temporary order of custody such as a foster
home.
• This level of analysis will further enhance your
ability to identified and guide the strengths &
challenges across your program for optimal use
of your resources.

37. Not only can you monitor…
• Individual Youth Performance
You can also evaluate…
• Single Facility, Foster Home and
Agency Outcomes
• Compare Multiple Agency Outcomes
• Monitor data collection efficiency of
your staff (e.g. case workers or probation
officers)
MDYA 360: Focus – System and State
A Consistent Standardized Approach to
Collecting and Connecting Assessment
Across Systems of Care!

38. MDYA 360: Process

39. MDYA 360: Process - Foundation

40. MDYA 360: Process - Psychometrics
• The MDYA Dimensions and Variables measured:
a) Assess Predictive Factors of Success and/or
b) Accountability or Compliance Needs.
• The scales under each dimension are not one item,
or one question measurements.
• Each scale consists of multiple questions (4-20 items),
with each measuring components or factors connected to
research on the scale’s variable… creating a “Dimensional Index”.
• The Scales were Developed through MDed’s Federal Grant Evaluation
Efforts on Youth Behavior and Research, thus Providing Established…
– Reliability - They measure the same thing consistently over and over.
– Validity - They actually measure what they say the measure.

41. Multiple Perspectives. Essential Domains to Ensure Positive Outcomes.
Youth
Staff
Parent/
Caregiver
Facility
Wellbeing
Behavior
Education
MDYA 360: Process – Full Picture

42. MDYA 360: Process–Resource Library
In Addition to Unlimited Use
of the MDYA,
You have Open Access to the
MDYA360 Resource Library!
These powerful tools will further…
• Strengthen your understanding of
the youth you work with,
• Streamline management of
intake, discharge and other forms

43.  Assess all youth upon Placement, Change of Status, and
Discharge to Monitor Individual Progress
 Assess all youth, parents and staff in a facility with the
MDYA to do a 360 Degree Organizational Assessment
 Assess a random sample of youth, parents and staff in a
facility with the MDYA periodically to keep a pulse on
continuous improvement efforts
 Use the MDYA360 to monitor Emergency Cases
Personalize it to your needs!
MDYA 360: Process - Administer

44. • Everyone is operating with a tight budget.
• Yet many at-risk youth have contact with multiple agencies.
• By adopting the MDYA360 for use across your systems of care, all within your at-risk
youth sectors gain access to a standardized and comprehensive data-system.
Foster
Care
Juvenile
Justice
Psychiatric
Hospital
Residential
Care
Foster
Care
Foster Care Funding
Juvenile Detention &
Probation Funding
Dept of Child & Family
Services Funding
Foster Care
Funding
Year One Year Two Year Three
MDYA 360: Benefits- Connect Systems

45. MDYA 360: Benefits
• Proposed legislation requires more elaborate data collection
across the systems of care.
• The MDYA360 was designed with these expectations in
mind, keeping States or Agencies one step ahead.
• Using the MDYA360 will help you
– Collect and connect the required data,
– Offer valuable insights to guide your continuous
improvement efforts.

46. MDYA 360: Benefits – 3 Views > 1
• The MDYA collects the same
information from youth,
parents/guardians and staff
• The MDYA only takes 20-30
minutes
Facility
Wellbeing
Behavior
Education
Staff
Parent/
Caregiver
Youth

47. MDYA 360: Benefits
 Multi-Dimensional Understanding of the Needs
of youth and families in your care
 Insights into the Strengths & Challenges of your
organization (or those you supervise)
 More efficient use of your Resources
 Effective, actionable reporting of your efforts –
determine what works and how to enhance what
doesn’t
 Flexible Data Collection Strategies to optimize your
insights

48. MDYA 360: Example

49. Demo of the MDYA 360 and Reporting

50. Question & Answer

51. To learn more, email:
partnerships@qualtrics.com