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The 10 Commandments
of Starting A Business

   Richard Kligman

     October 20th 2009
Disclaimer

 Before investing in any
 business, seek the advice
of your business advisers &
  lawyers. Oh, and don't
forget to ask your spouse!
My Name



Nachum Y. Kligman
My Name



Nurbn Y. Kljmn
Another Quick Story



“H” as in …..
First Question You Need to Ask



Why Do You want
to be in Business?
Are you a Masochist
    Just Kidding…. a little
Then Why?

 Be Your own Boss?
Make Your Own Hours?
   For the Money?
  For the Prestige?
Getting Started


Everything
Begins with
an...
IDEA
"Nothing else in
the world... not all
the armies... is so
powerful as an
idea whose time
has come."
   Victor Hugo
A Dime a Dozen?


So many people out there are
  impressed by ideas alone.
 People often forget just how
useless an idea is without the
  sweat, courage and brains
   needed to execute them
But What is a Good Idea?


 Ok, I'm willing to
make the sacrifice,
but what is a Good
       Idea?
The Best ideas?




Find a Need
 and Fill It
What Are You Creating?




Need vs. Want
NEED

A need is something you have to have,
something you can't do without. A good
example is food. If you don't eat, you
won't survive for long. Many people have
gone days without eating, but they
eventually ate a lot of food. You might
not need a whole lot of food, but you do
need to eat.
WANT

A want is something you would like to
have. It is not absolutely necessary, but
it would be a good thing to have. A
good example is music. Now, some
people might argue that music is a
need because they think they can't do
without it. But you don't need music to
survive. You do need to eat.
Are all good product ideas taken?
Are all good product ideas taken?
"You miss
100% of the
shots you
don't take"
Wayne Gretzky
Now that you have the idea




Are You Ready?
The 10 Commandments
The First Commandment



I am The Lord
   your G-D
Why Change a Classic?

•Put in the proper effort
•Things out of your control (9/11)
•Be Honest
•Taxes
•Paying On Time
•Pray :)
The Second Commandment




Thou Shall Be
 Passionate
“Genius is one per cent
 inspiration,
 ninety-nine per cent
 perspiration”
      Thomas A. Edison
• Is it fun?
• What are you willing to
  do?
• 40 hour weeks? Try 80!
• Downgrading your
  lifestyle?
• Family First?
• Is Passion all you need?
The Third Commandment



 Thou Shall
Have Enough
   Money
Enough Money


•To Live On
•To Bring your product to market
•To Give yourself enough chance for
success
Raising Money


•Savings?
•Friends & Family
•Credit Cards
•Banks
•VC's
The Fourth Commandment



 Thou Shall
Build A Strong
     Team
“Take away my people, but
leave my factories, and
soon grass will grow on the
factory floors. Take away
my factories, but leave my
people, and soon we will
have a new and better
factory”
       Andrew Carnegie
Teammates


•Co-Founders/Executives
•Employees
•Vendors
•Investors
•Advisory Board
•Family?
Taking in Co-Founders

Pros                Cons
• Two Heads are     • Share Equity
  better than 1     • Share Decisions
• Share Risk        • Possible Fallouts
• Larger Network    • If more than two,
• Get More Done       you can lose control
The Fifth Commandment


Thou Shall
Worship the
Purple Cow
What is the purple cow?

 It’s a book by Seth Godin.
And it is something that is
so remarkable that you
don’t need marketing. It will
spread by word of mouth.
Seth Godin
Examples




Halfway, Oregon
Examples
Two things are guaranteed at the remarkable DinTaiFung restaurant in Taipei: the
extremely long line outside and the size/weight of their world famous steamed juicy pork
dumplings. Each dumpling uses only the freshest ingredients, weighs a precise 0.74 oz, and
has exactly 18 folds. In 1993, NY Times named DinTaiFung as one of the top 10 restaurants
in the world. Even with many outlets worldwide today, thousands of tourists still visit
Taipei every year just to eat at its original location.

One of the stories told about the restaurant owner is that he takes the tour buses to hear
what people say about his restaurant. One day, he found that bus stopped before reaching
its destination and tourists were encouraged to use the restrooms so that they can avoid
using the ones at his restaurant. He went back and installed the most advanced toilets
available in the restrooms and made sure that they were cleaned every 15 minutes. Since
then, the restrooms at DinTaiFung also became one of the most talked about topics for
tourists.
What if you made things more Fun?



http://www.rolighetsteorin.se/en/
Time for A Break


Can someone
please make me a
coffee? Milk with
2 sugars please.
 Thanks!!!
The Sixth Commandment



Thou Shall
 Love Thy
Employees
“Do Lipton
employees take
coffee breaks?”

Stephen Wright
Loving Thy Employees
• Treat them how they   • Make them always
  want to be treated      feel appreciated
• Give them training    • Make them feel part
  and the tools they      of the company
  need to succeed         (Shares)
• Let them know         • Make it fun
  clearly what is       • Ask for Input
  expected of them
The Seventh Commandment


Thou Shall Have
    A High
Perceived Value
Definition

Customer's opinion of a product's
value to him or her. It may have little
or nothing to do with the product's
market price, and depends on the
product's ability to satisfy his or her
needs or requirements.
People Are Willing To Pay



  For the
Experience
Which one costs more?
Which one costs more to make?
How to Increase Your Perceived Value

• Professional Logo   • Testimonials
• Professional        • Speaking
  Website               Engagements
• Business Email      • Writing Articles
  Address             • Dress for Success
• Phone Answering     • Sell for Higher Price
  Service or System   • Endorsements
• Big Name Clients
The Eighth Commandment



Thou Shall
 Network
Use Your Network For

• Finding Partners •    Finding Fans
• Finding Investors •   Personal Branding
• Getting           •   Help Others
  Feedback          •   Business
                        Development
• Finding Clients
                    •   Keeping In Touch
• Marketing
Social Networking
Blogging
Social Marketing
Other Networks

• Clubs
• Religious
  Organizations
• Meet Up Groups
• Alumni
• Friends/Family
The Ninth Commandment



Thou Shall
 Love Thy
Customer
Love Thy Customer
• Follow Up After  • Be open and
  Sale               accessible
• Send Personal    • Do what you say
  Cards              (Hours of
• Do More than you   Operation,
  say                getting back in
• Involve them in    24 hours)
  decisions
The Tenth Commandment



Thou Shall
Always Be
 Learning
From Day One - Research

• The perfect        • Potential Clients
  name               • Potential
• Experts in your      Investors
  market
• Market Research
• Test, Test, Test
Failure Is An Option




Unless you fail to learn
Always be Learning

•Books
•Trade Magazines
•Trade Shows
•Online Forums &
Networks
•Blogs
•Actual Classes
Magazines
Books
Blogs to Follow

     www.techcrunch.com
      www.mashable.com
     www.chrisbrogan.com
www.fourhourworkweek.com/blog
  www.webdesignerdepot.com
      www.briansolis.com
www.socialmediatoday.com/SMC
Sites To Visit

   www.ted.com
www.techcrunch50.com
   www.inc.com
www.entrepreneur.com
www.fastcompany.com
   www.vator.tv
  www.demo.com
The 10 Commandments
• I am the Lord your G-d   • Thou Shall Love thy
• Thou Shall Be              Employees
  Passionate               • Thou Shall Have a High
• Thou Shall have            Perceived Value
  enough money             • Thou Shall Network
• Thou Shall build a       • Thou Shall Love thy
  strong team                Customer
• Thou Shall worship the   • Thou Shall Always be
  purple cow                 learning
Thank You
 www.twitter.com/richardkligman
  www.facebook.com/kligman
www.linkedin.com/in/richardkligman
         www.qoof.com
      www.israpreneur.com

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10 Commandments of Starting A Business

  • 1. The 10 Commandments of Starting A Business Richard Kligman October 20th 2009
  • 2.
  • 3. Disclaimer Before investing in any business, seek the advice of your business advisers & lawyers. Oh, and don't forget to ask your spouse!
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. First Question You Need to Ask Why Do You want to be in Business?
  • 14. Are you a Masochist Just Kidding…. a little
  • 15. Then Why? Be Your own Boss? Make Your Own Hours? For the Money? For the Prestige?
  • 16.
  • 18. IDEA
  • 19. "Nothing else in the world... not all the armies... is so powerful as an idea whose time has come." Victor Hugo
  • 20. A Dime a Dozen? So many people out there are impressed by ideas alone. People often forget just how useless an idea is without the sweat, courage and brains needed to execute them
  • 21. But What is a Good Idea? Ok, I'm willing to make the sacrifice, but what is a Good Idea?
  • 22. The Best ideas? Find a Need and Fill It
  • 23. What Are You Creating? Need vs. Want
  • 24. NEED A need is something you have to have, something you can't do without. A good example is food. If you don't eat, you won't survive for long. Many people have gone days without eating, but they eventually ate a lot of food. You might not need a whole lot of food, but you do need to eat.
  • 25. WANT A want is something you would like to have. It is not absolutely necessary, but it would be a good thing to have. A good example is music. Now, some people might argue that music is a need because they think they can't do without it. But you don't need music to survive. You do need to eat.
  • 26. Are all good product ideas taken?
  • 27. Are all good product ideas taken?
  • 28.
  • 29. "You miss 100% of the shots you don't take" Wayne Gretzky
  • 30. Now that you have the idea Are You Ready?
  • 31.
  • 33. The First Commandment I am The Lord your G-D
  • 34. Why Change a Classic? •Put in the proper effort •Things out of your control (9/11) •Be Honest •Taxes •Paying On Time •Pray :)
  • 35.
  • 36. The Second Commandment Thou Shall Be Passionate
  • 37. “Genius is one per cent inspiration, ninety-nine per cent perspiration” Thomas A. Edison
  • 38. • Is it fun? • What are you willing to do? • 40 hour weeks? Try 80! • Downgrading your lifestyle? • Family First? • Is Passion all you need?
  • 39. The Third Commandment Thou Shall Have Enough Money
  • 40.
  • 41. Enough Money •To Live On •To Bring your product to market •To Give yourself enough chance for success
  • 42. Raising Money •Savings? •Friends & Family •Credit Cards •Banks •VC's
  • 43. The Fourth Commandment Thou Shall Build A Strong Team
  • 44. “Take away my people, but leave my factories, and soon grass will grow on the factory floors. Take away my factories, but leave my people, and soon we will have a new and better factory” Andrew Carnegie
  • 46. Taking in Co-Founders Pros Cons • Two Heads are • Share Equity better than 1 • Share Decisions • Share Risk • Possible Fallouts • Larger Network • If more than two, • Get More Done you can lose control
  • 47. The Fifth Commandment Thou Shall Worship the Purple Cow
  • 48.
  • 49. What is the purple cow? It’s a book by Seth Godin. And it is something that is so remarkable that you don’t need marketing. It will spread by word of mouth.
  • 52. Examples Two things are guaranteed at the remarkable DinTaiFung restaurant in Taipei: the extremely long line outside and the size/weight of their world famous steamed juicy pork dumplings. Each dumpling uses only the freshest ingredients, weighs a precise 0.74 oz, and has exactly 18 folds. In 1993, NY Times named DinTaiFung as one of the top 10 restaurants in the world. Even with many outlets worldwide today, thousands of tourists still visit Taipei every year just to eat at its original location. One of the stories told about the restaurant owner is that he takes the tour buses to hear what people say about his restaurant. One day, he found that bus stopped before reaching its destination and tourists were encouraged to use the restrooms so that they can avoid using the ones at his restaurant. He went back and installed the most advanced toilets available in the restrooms and made sure that they were cleaned every 15 minutes. Since then, the restrooms at DinTaiFung also became one of the most talked about topics for tourists.
  • 53. What if you made things more Fun? http://www.rolighetsteorin.se/en/
  • 54. Time for A Break Can someone please make me a coffee? Milk with 2 sugars please. Thanks!!!
  • 55. The Sixth Commandment Thou Shall Love Thy Employees
  • 56. “Do Lipton employees take coffee breaks?” Stephen Wright
  • 57. Loving Thy Employees • Treat them how they • Make them always want to be treated feel appreciated • Give them training • Make them feel part and the tools they of the company need to succeed (Shares) • Let them know • Make it fun clearly what is • Ask for Input expected of them
  • 58. The Seventh Commandment Thou Shall Have A High Perceived Value
  • 59. Definition Customer's opinion of a product's value to him or her. It may have little or nothing to do with the product's market price, and depends on the product's ability to satisfy his or her needs or requirements.
  • 60. People Are Willing To Pay For the Experience
  • 62. Which one costs more to make?
  • 63. How to Increase Your Perceived Value • Professional Logo • Testimonials • Professional • Speaking Website Engagements • Business Email • Writing Articles Address • Dress for Success • Phone Answering • Sell for Higher Price Service or System • Endorsements • Big Name Clients
  • 65. Use Your Network For • Finding Partners • Finding Fans • Finding Investors • Personal Branding • Getting • Help Others Feedback • Business Development • Finding Clients • Keeping In Touch • Marketing
  • 69. Other Networks • Clubs • Religious Organizations • Meet Up Groups • Alumni • Friends/Family
  • 70. The Ninth Commandment Thou Shall Love Thy Customer
  • 71.
  • 72. Love Thy Customer • Follow Up After • Be open and Sale accessible • Send Personal • Do what you say Cards (Hours of • Do More than you Operation, say getting back in • Involve them in 24 hours) decisions
  • 73. The Tenth Commandment Thou Shall Always Be Learning
  • 74. From Day One - Research • The perfect • Potential Clients name • Potential • Experts in your Investors market • Market Research • Test, Test, Test
  • 75.
  • 76. Failure Is An Option Unless you fail to learn
  • 77. Always be Learning •Books •Trade Magazines •Trade Shows •Online Forums & Networks •Blogs •Actual Classes
  • 79. Books
  • 80. Blogs to Follow www.techcrunch.com www.mashable.com www.chrisbrogan.com www.fourhourworkweek.com/blog www.webdesignerdepot.com www.briansolis.com www.socialmediatoday.com/SMC
  • 81. Sites To Visit www.ted.com www.techcrunch50.com www.inc.com www.entrepreneur.com www.fastcompany.com www.vator.tv www.demo.com
  • 82. The 10 Commandments • I am the Lord your G-d • Thou Shall Love thy • Thou Shall Be Employees Passionate • Thou Shall Have a High • Thou Shall have Perceived Value enough money • Thou Shall Network • Thou Shall build a • Thou Shall Love thy strong team Customer • Thou Shall worship the • Thou Shall Always be purple cow learning
  • 83. Thank You www.twitter.com/richardkligman www.facebook.com/kligman www.linkedin.com/in/richardkligman www.qoof.com www.israpreneur.com