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The webinar brought to you by
www.TheProductStack.com
The Product Stack is a group of like-minded organizations that offer practical
solutions for modern product teams. Our quest is to shine a light on the
challenges everyday product teams face and offer up real advice and
solutions that address these challenges head on.
Join the conversation at www.TheProductStack.com.
3Page
Heading Two Heading FiveHeading FourHeading One
Kevin Steigerwald
Jama Software
The Product Stack Co-Founder
–
Jama Software Director of Product Design
Moderator
4Page
Heading Two Heading FiveHeading FourHeading TheeHeading One
Today’s Panel
Jim Semick
Co-founder at ProductPlan
Ambica Sogal
Sr. Product Manager at Aruba
Roxanne Mustafa
Design Lead at VMware and
Pivotal Tracker
5PageIMAGINE 2017.ALL RIGHTS
WWW.WEBSITE.COM
Agenda
1. New Company vs New Role
2. People
3. Strategy
4. Tools & Process
5. Live Q&A
Submit questions at any time
during the webinar!
6Page
Why are you joining us today?
Poll 1
7Page
8Page
New Company vs New Role
8Page
9Page
● Build Trust
○ Be egoless — don't rock the boat.
Be open about what you don't
know. Ask questions with earnest.
● Demonstrate Knowledge
○ Find ways to contribute early by
focusing on your skillset. Stay
curious and ask questions.
● Develop Empathy
○ Talk to customers. Talk to customer
support teams. Seek additional
opinions outside your team.
When Joining a New Company
10Page
● Build Trust
○ Be open minded — be prepared to
let go of pre-existing beliefs.
● Demonstrate Knowledge
○ Share your expertise and offer,
don't force, your point of view.
● Develop Empathy
○ Talk to your team and understand
their challenges.
When Starting a New Role
11Page
What have you found to be the most
challenging when joining a new team?
Poll 2
12Page
13Page
First 90 Days: People
13Page
14Page
15Page
● Learn about product through your
sphere of influence. Start with those
closest to your role, move outward
over time.
● Don’t just talk to your team. Talk to
Sales, Engineering, Customer Support,
AND customers.
● Use being “new” to your advantage to
get access to certain people/discuss
certain topics.
● Validate your learnings by closing
loops with leadership or stakeholders.
● Create artifacts for the next person.
People Recap
16Page
First 90 Days: Strategy
16Page
17Page
18Page
● Read, read, and read more. Start
with competitive analysis and
existing documentation on
historical roadmap decisions.
● Understand your purview and what
you are accountable for.
● Dig into metrics. Question, don’t
challenge.
● Buy yourself time by focusing on
discovery first. Don’t pick a
direction you don’t understand yet.
Strategy Recap
19Page
First 90 Days: Tools & Process
19Page
20Page
21Page
● Make sure to get on the right email
lists and meetings ASAP.
● Focus on jobs-to-be-done over
selecting the “right” tool. Keep
things moving while you have time
to evaluate.
● Know what tools you are
accountable for. Understand how
they are functioning and the value
they provide before replacing or
changing.
● Don’t keep stale backlogs around.
Tools & Processes
Recap
22Page
Live Q & A
23Page
Thank You.
Continue the conversation:
www.TheProductStack.com
Subscribe at:
theproductstack.substack.com
Read more on this topic:
www.productplan.com/product-manager-first-30-days/
www.productplan.com/product-manager-first-90-days/

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Your First 90 Days as a Product Manager: How to Navigate a New Team and New Product

  • 1. 1Page The webinar brought to you by www.TheProductStack.com
  • 2. The Product Stack is a group of like-minded organizations that offer practical solutions for modern product teams. Our quest is to shine a light on the challenges everyday product teams face and offer up real advice and solutions that address these challenges head on. Join the conversation at www.TheProductStack.com.
  • 3. 3Page Heading Two Heading FiveHeading FourHeading One Kevin Steigerwald Jama Software The Product Stack Co-Founder – Jama Software Director of Product Design Moderator
  • 4. 4Page Heading Two Heading FiveHeading FourHeading TheeHeading One Today’s Panel Jim Semick Co-founder at ProductPlan Ambica Sogal Sr. Product Manager at Aruba Roxanne Mustafa Design Lead at VMware and Pivotal Tracker
  • 5. 5PageIMAGINE 2017.ALL RIGHTS WWW.WEBSITE.COM Agenda 1. New Company vs New Role 2. People 3. Strategy 4. Tools & Process 5. Live Q&A Submit questions at any time during the webinar!
  • 6. 6Page Why are you joining us today? Poll 1
  • 8. 8Page New Company vs New Role 8Page
  • 9. 9Page ● Build Trust ○ Be egoless — don't rock the boat. Be open about what you don't know. Ask questions with earnest. ● Demonstrate Knowledge ○ Find ways to contribute early by focusing on your skillset. Stay curious and ask questions. ● Develop Empathy ○ Talk to customers. Talk to customer support teams. Seek additional opinions outside your team. When Joining a New Company
  • 10. 10Page ● Build Trust ○ Be open minded — be prepared to let go of pre-existing beliefs. ● Demonstrate Knowledge ○ Share your expertise and offer, don't force, your point of view. ● Develop Empathy ○ Talk to your team and understand their challenges. When Starting a New Role
  • 11. 11Page What have you found to be the most challenging when joining a new team? Poll 2
  • 13. 13Page First 90 Days: People 13Page
  • 15. 15Page ● Learn about product through your sphere of influence. Start with those closest to your role, move outward over time. ● Don’t just talk to your team. Talk to Sales, Engineering, Customer Support, AND customers. ● Use being “new” to your advantage to get access to certain people/discuss certain topics. ● Validate your learnings by closing loops with leadership or stakeholders. ● Create artifacts for the next person. People Recap
  • 16. 16Page First 90 Days: Strategy 16Page
  • 18. 18Page ● Read, read, and read more. Start with competitive analysis and existing documentation on historical roadmap decisions. ● Understand your purview and what you are accountable for. ● Dig into metrics. Question, don’t challenge. ● Buy yourself time by focusing on discovery first. Don’t pick a direction you don’t understand yet. Strategy Recap
  • 19. 19Page First 90 Days: Tools & Process 19Page
  • 21. 21Page ● Make sure to get on the right email lists and meetings ASAP. ● Focus on jobs-to-be-done over selecting the “right” tool. Keep things moving while you have time to evaluate. ● Know what tools you are accountable for. Understand how they are functioning and the value they provide before replacing or changing. ● Don’t keep stale backlogs around. Tools & Processes Recap
  • 23. 23Page Thank You. Continue the conversation: www.TheProductStack.com Subscribe at: theproductstack.substack.com Read more on this topic: www.productplan.com/product-manager-first-30-days/ www.productplan.com/product-manager-first-90-days/