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The Art and Science of Pricing:
Simple tools to align price and value
May 3, 2014
Ultimately, what
matters in pricing is
customer value.
© 2014 2
Can you reduce
your customers’
costs?
Can you increase
your customers’
revenue?
Measure it and communicate it to your customers
© 2014 3
$300,000 per year
• Used by patients that fall under a specific
genetic profile
•Breakthrough results:
•replaces 12 less effective drugs
•reduces hospitalization costs,
•reduces likelihood of transplants
• doubles the life of patients
$100,000 per year
• It’s not yet known what the drug may do for individual patients,
•Finding out who will benefit is through costly, inefficient trial and
error
•Value is at best uncertain and at worst no greater than that of a
barely effective alternative at half the price.
•50 percent discounts in USA
•U.K.’s drug watchdog, the National Institute for Health Care and
Excellence (NICE), turned the drug down for reimbursement.
© 2014 4
vs.
How does Boeing justify a price premium on its latest aircraft models?
Innovation:
Benefit: Reduced Fuel Costs
VALUE
$140, 000
in annual
fuel
savings
© 2014 5
Breaking Down a Broad Customer
Benefit
We have a
strong brand!
What does your
brand mean to a
typical customer?
(why do they buy
from you?)
© 2014 6
Breaking Down a Broad Customer
Benefit
Why is that
important to the
customer?
It means we
have the most
reliable product
in the industry.
© 2014 7
Breaking Down a Broad Customer
Benefit
How often does it
happen with your
competitor?
Because
unplanned
downtime is a
big issue for
them.
How does that
impact the
customer’s cost
of operation?
How do you
measure the cost
of unplanned
downtime?
© 2014 8
Can you estimate the impact of
better quality?
Benefit Cost or Revenue Probability
of event
%
improvement
Less rework Cost of
defects/scrap/rework
Establish
estimates
Establish
benchmarks
Less repairs Repair costs
Less likelihood of
downtime
Cost of downtime
Higher
competitiveness
due to higher
reliability
Profit potential from
access to markets
© 2014 9
Set a value based price in 4 easy steps
© 2014 10
To get started
• Offering
• Customer or segment
• Competitor
• How value is measured
• Competitor price
• Advanced coating system
• Contractors
• Existing coating technology
• Per Year
• Estimate based on
customer size
Establish Context Case Study
© 2014 11
© 2014 12
Use pricing metrics that capture value
© 2014 13
Are you ready for a price change?
© 2014 14
Thank You!
Roberto Rivera
Founder, Price on Value
roberto@priceonvalue.com
© 2014 15

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The Art and Science of Pricing: Simple tools to align price with value (Roberto Rivera) ProductCamp Boston 2014

  • 1. The Art and Science of Pricing: Simple tools to align price and value May 3, 2014
  • 2. Ultimately, what matters in pricing is customer value. © 2014 2
  • 3. Can you reduce your customers’ costs? Can you increase your customers’ revenue? Measure it and communicate it to your customers © 2014 3
  • 4. $300,000 per year • Used by patients that fall under a specific genetic profile •Breakthrough results: •replaces 12 less effective drugs •reduces hospitalization costs, •reduces likelihood of transplants • doubles the life of patients $100,000 per year • It’s not yet known what the drug may do for individual patients, •Finding out who will benefit is through costly, inefficient trial and error •Value is at best uncertain and at worst no greater than that of a barely effective alternative at half the price. •50 percent discounts in USA •U.K.’s drug watchdog, the National Institute for Health Care and Excellence (NICE), turned the drug down for reimbursement. © 2014 4
  • 5. vs. How does Boeing justify a price premium on its latest aircraft models? Innovation: Benefit: Reduced Fuel Costs VALUE $140, 000 in annual fuel savings © 2014 5
  • 6. Breaking Down a Broad Customer Benefit We have a strong brand! What does your brand mean to a typical customer? (why do they buy from you?) © 2014 6
  • 7. Breaking Down a Broad Customer Benefit Why is that important to the customer? It means we have the most reliable product in the industry. © 2014 7
  • 8. Breaking Down a Broad Customer Benefit How often does it happen with your competitor? Because unplanned downtime is a big issue for them. How does that impact the customer’s cost of operation? How do you measure the cost of unplanned downtime? © 2014 8
  • 9. Can you estimate the impact of better quality? Benefit Cost or Revenue Probability of event % improvement Less rework Cost of defects/scrap/rework Establish estimates Establish benchmarks Less repairs Repair costs Less likelihood of downtime Cost of downtime Higher competitiveness due to higher reliability Profit potential from access to markets © 2014 9
  • 10. Set a value based price in 4 easy steps © 2014 10
  • 11. To get started • Offering • Customer or segment • Competitor • How value is measured • Competitor price • Advanced coating system • Contractors • Existing coating technology • Per Year • Estimate based on customer size Establish Context Case Study © 2014 11
  • 13. Use pricing metrics that capture value © 2014 13
  • 14. Are you ready for a price change? © 2014 14
  • 15. Thank You! Roberto Rivera Founder, Price on Value roberto@priceonvalue.com © 2014 15