7. Where you get new customers. REFERRALS ADVERTISING Where you spend your money. ADVERTISING REFERRALS
8. The Secret To Getting A Lot of Referrals: “Customer Satisfaction” Is NOT Good Enough Go Beyond the Unexpected Amazed! Exceed Expectations Happy and Thrilled Meet Expectations Satisfied
9. What Is It? It’s an online system that sends personalized cards and gifts in the postal mail right from your computer (custom 4/4 greeting card with photos – printed, stuffed, addressed & mailed for you NEXT DAY ) in quantities as low as one for 93 cents plus stamp