Customer Service, Customer Support, Customer Success - no matter what it’s called, every company has a team or department that is dedicated to helping its most critical asset: the customer. After all, it’s the happy, successful customers who will spread the word about your great service and will lead to more customers in the long run, right?
Here is a compilation of some motivational customer service quotes from a variety of businesspeople and famous figures that anyone in the field is sure to understand, and anyone looking for some inspiration is sure to appreciate.
8. Until you understand your customers
deeply & genuinely
you cannot
truly
serve
them.
-Rasheed Ogunlaru
9. In the sales profession, the real
work begins after
-Brian Tracy
the sale is made.
10. Biggest question: Isn't it really
“customer helping” rather than
customer service?
And wouldn’t you
deliver better
service if you
thought of it
that way?
-Jeffrey Gitomer
11. For every one of us that
succeeds,
it’s
because
there’s
!
somebody
there to
show you
the way
out.
-Oprah
12. One of the deep secrets of life is
that
all that is really worth
the doing
is what we do
for others.
-Lewis Carroll
13. Minds are like parachutes -
they only function when open.
-Thomas
Dewar
14. The first step in exceeding your
customer's expectations
is to
know
those
expectations.
-Roy H. Williams
15. Customer service is
just a day-in,
day-out, ongoing,
never-ending,
unremitting,
persevering,
compassionate
type of activity.
- leon Gorman
16. Being on par in terms of price and
quality only gets you into
the game.
Service
wins
the game.
-r. Tony Alessandra
17. If you wonder what getting and keeping
the right employees
has to do
with getting and
keeping the
right customers,
the answer
is everything.
- Fred Reichheld
18. How much do you as a
consumer value a
positive experience with
a brand or its customer
service department? How
willing are you to share
that with your friends?
How inclined are you to
let that person know
that your interaction
with them was positive?
-Simon Mainwaring