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Automotive Marketing Done Right 
7 
Tips & Trends Presented by Pinckney Automotive
1 Know Thy Referrers 
Presented by Pinckney Automotive 
A typical car shopper 
visits on average 20 – 
24 sites BEFORE they 
get to your dealership 
website 
1: Know Thy Referrers
Knowing where your 
site visitors are coming 
from gives you an 
opportunity to target 
those sites with high 
visibility advertising 
and build backlinks. 
1: Know Thy Referrers Presented by Pinckney Automotive
Did you know that consumers engage 
with a dealership at 
Least 7 times 
before coming 
in to purchase? 
1: Know Thy Referrers Presented by Pinckney Automotive
2 (Video) Content is King Couple that with this stat: 
9 in 10 auto purchasers visit YouTube.com 
before coming to a dealership. 
It means that if you’re not producing videos 
and being present on YouTube, you may want to reevaluate your 
marketing strategy... 
2: (Video) Content is King Presented by Pinckney Automotive
It’s more than just 
making videos for video sake: 
• 80% of millennials said video introduced them to the brand 
• 1 in 4 buyers watch at least 1 hour of video 
2: (Video) Content is King Presented by Pinckney Automotive
Create content for 
different buyers 
The videos that appeal to a 
50 year old may not appeal to a 25 year 
old. Someone who watches a 2 minute 
video may not want to watch a 30 minute video. 
2: (Video) Content is King Presented by Pinckney Automotive
3 Think Outside of the TV 
77% of people are using a device while watching TV: 
Smartphone | Tablet | Laptop 
3: Think Outside of the TV Presented by Pinckney Automotive
Questions to ask your Web Developer: 
Is your website 
responsive? 
If not do you have a 
mobile and tablet 
friendly version of your site? 
3: Think Outside of the TV Presented by Pinckney Automotive
Questions to ask your Marketing Manager or CMO: 
• Does your advertising target people on different devices? 
• Are you currently taking advantage of the ability to target people 
based on location, demographics, interests, etc.? 
3: Think Outside of the TV Presented by Pinckney Automotive
4 Maximize Email 
Be honest, do you send your entire database 
the same content in an email? 
60% of all marketing that a 
dealership does is not 
relevant to the consumer. 
The result: 
50% of customers disengaging if 
you fail to provide that relevant 
content. 
4: Maximize Email Presented by Pinckney Automotive
Segment Your Audience: 
By sending targeted emails your dealership 
can see a 28% lift in conversion rates. 
4: Maximize Email Presented by Pinckney Automotive
It’s More Than 
Words and Images 
A dealership will receive 2 
- 3 times higher click 
through rate by adding 
video to their email blast 
campaign. 
4: Maximize Email Presented by Pinckney Automotive
5 Nurture Your Prospects 
72% of auto shoppers are open to influence 
prior to a purchasing decision 
Couple this with the earlier stat 
that customers engage 7 times 
with a dealership, this gives you 
plenty of opportunities to provide relevant 
and valuable information 
that may convert into a sale. 
5: Nurture Your Prospects Presented by Pinckney Automotive
79% of Marketing Leads 
Never Convert to Sales 
Some folks aren’t ready to by the minute they 
come to your site, but just because they 
aren’t low hanging fruit doesn’t mean you 
should abandon them. 
Using automation send touch emails, 
newsletters, specials and other offers to try 
to keep yourself at the front of their minds 
when they are ready. 
5: Nurture Your Prospects Presented by Pinckney Automotive
6 Be An Expert Closer 
A typical car shopper visits between 1.2 - 1.4 dealerships 
In other words: If they come to your dealership they are buyers. 
Make sure that your sales team is trained in funneling customers 
towards the decision of purchasing. 
6: Be an Expert Closer Presented by Pinckney Automotive
The Value of a Return Customer 7 
People are hanging onto new vehicles for over 6 years and their used vehicles for 
4.2. 
Your relationship doesn’t end and restart 4.2 – 6 years later though! 
7: The Value of a Return Customer Presented by Pinckney Automotive
52% of customers say that ongoing communication from the dealership after 
purchase has a direct influence on the purchase of their next vehicle. 
All it takes it keeping in touch with your buyers to create a lifelong customer 
that will always buy from you and even influence their friends and families to 
buy from you. 
The only thing better than a customer is a customer who becomes your 
dealership’s cheerleader. 
7: The Value of a Return Customer Presented by Pinckney Automotive
Trends & Tips 
1. Dig into your referral traffic 
2. Leverage the power of video 
3. Ensure that your digital strategy is aligned for all devices 
4. Maximize email conversion with segmentation and multimedia 
5. Nurture leads who may not be ready to buy 
6. Become an expert at closing the sale 
7. Make buyers into lifelong customers 
Presented by Pinckney Automotive
Questions? 
Ready to see results and implement these tips and trends? 
Let Pinckney Automotive help you! See how we’ve helped 
other dealerships, dealer groups and OEMs: 
Download one of our FREE case studies

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7 Automotive Marketing Tips & Trends

  • 1. Automotive Marketing Done Right 7 Tips & Trends Presented by Pinckney Automotive
  • 2. 1 Know Thy Referrers Presented by Pinckney Automotive A typical car shopper visits on average 20 – 24 sites BEFORE they get to your dealership website 1: Know Thy Referrers
  • 3. Knowing where your site visitors are coming from gives you an opportunity to target those sites with high visibility advertising and build backlinks. 1: Know Thy Referrers Presented by Pinckney Automotive
  • 4. Did you know that consumers engage with a dealership at Least 7 times before coming in to purchase? 1: Know Thy Referrers Presented by Pinckney Automotive
  • 5. 2 (Video) Content is King Couple that with this stat: 9 in 10 auto purchasers visit YouTube.com before coming to a dealership. It means that if you’re not producing videos and being present on YouTube, you may want to reevaluate your marketing strategy... 2: (Video) Content is King Presented by Pinckney Automotive
  • 6. It’s more than just making videos for video sake: • 80% of millennials said video introduced them to the brand • 1 in 4 buyers watch at least 1 hour of video 2: (Video) Content is King Presented by Pinckney Automotive
  • 7. Create content for different buyers The videos that appeal to a 50 year old may not appeal to a 25 year old. Someone who watches a 2 minute video may not want to watch a 30 minute video. 2: (Video) Content is King Presented by Pinckney Automotive
  • 8. 3 Think Outside of the TV 77% of people are using a device while watching TV: Smartphone | Tablet | Laptop 3: Think Outside of the TV Presented by Pinckney Automotive
  • 9. Questions to ask your Web Developer: Is your website responsive? If not do you have a mobile and tablet friendly version of your site? 3: Think Outside of the TV Presented by Pinckney Automotive
  • 10. Questions to ask your Marketing Manager or CMO: • Does your advertising target people on different devices? • Are you currently taking advantage of the ability to target people based on location, demographics, interests, etc.? 3: Think Outside of the TV Presented by Pinckney Automotive
  • 11. 4 Maximize Email Be honest, do you send your entire database the same content in an email? 60% of all marketing that a dealership does is not relevant to the consumer. The result: 50% of customers disengaging if you fail to provide that relevant content. 4: Maximize Email Presented by Pinckney Automotive
  • 12. Segment Your Audience: By sending targeted emails your dealership can see a 28% lift in conversion rates. 4: Maximize Email Presented by Pinckney Automotive
  • 13. It’s More Than Words and Images A dealership will receive 2 - 3 times higher click through rate by adding video to their email blast campaign. 4: Maximize Email Presented by Pinckney Automotive
  • 14. 5 Nurture Your Prospects 72% of auto shoppers are open to influence prior to a purchasing decision Couple this with the earlier stat that customers engage 7 times with a dealership, this gives you plenty of opportunities to provide relevant and valuable information that may convert into a sale. 5: Nurture Your Prospects Presented by Pinckney Automotive
  • 15. 79% of Marketing Leads Never Convert to Sales Some folks aren’t ready to by the minute they come to your site, but just because they aren’t low hanging fruit doesn’t mean you should abandon them. Using automation send touch emails, newsletters, specials and other offers to try to keep yourself at the front of their minds when they are ready. 5: Nurture Your Prospects Presented by Pinckney Automotive
  • 16. 6 Be An Expert Closer A typical car shopper visits between 1.2 - 1.4 dealerships In other words: If they come to your dealership they are buyers. Make sure that your sales team is trained in funneling customers towards the decision of purchasing. 6: Be an Expert Closer Presented by Pinckney Automotive
  • 17. The Value of a Return Customer 7 People are hanging onto new vehicles for over 6 years and their used vehicles for 4.2. Your relationship doesn’t end and restart 4.2 – 6 years later though! 7: The Value of a Return Customer Presented by Pinckney Automotive
  • 18. 52% of customers say that ongoing communication from the dealership after purchase has a direct influence on the purchase of their next vehicle. All it takes it keeping in touch with your buyers to create a lifelong customer that will always buy from you and even influence their friends and families to buy from you. The only thing better than a customer is a customer who becomes your dealership’s cheerleader. 7: The Value of a Return Customer Presented by Pinckney Automotive
  • 19. Trends & Tips 1. Dig into your referral traffic 2. Leverage the power of video 3. Ensure that your digital strategy is aligned for all devices 4. Maximize email conversion with segmentation and multimedia 5. Nurture leads who may not be ready to buy 6. Become an expert at closing the sale 7. Make buyers into lifelong customers Presented by Pinckney Automotive
  • 20. Questions? Ready to see results and implement these tips and trends? Let Pinckney Automotive help you! See how we’ve helped other dealerships, dealer groups and OEMs: Download one of our FREE case studies