ERPsim Plenary Presentation at 19th SAP Academic Conference Americas In this presentation, we announce our new ERPsim Retail Game. 1. New simulation scenario geared for developing data science competencies. –– Actionable analytics, using SAP HANA and Lumira for data visualization and insight-to-action –– Align operational analytics with strategic analytics 2. Additional UI options to explore for specific job roles, enabling awareness and discussion of SAP’s new UX strategy and how it impacts organizations. –– SAP Fiori –– SAP Business Client 3. Design Thinking exercise for UX design. ––Understand user workflow and needs –– Learn to collect user feedback for prototypes without development ––Develop new app prototypes using technologies such as SAP BUILD

1. Technology Roadmap 2016-2018
erpsim.hec.ca
Lab Serious games to learn
enterprise systems and
business analytics
Prof. Pierre-Majorique Léger, Ph.D.
Full Professor
Director of ERPsim Lab
Co-director of Tech3Lab
Email: pierre-majorique.leger@hec.ca
Jean-François Michon, M.Sc.
Operations Manager
ERPsim Lab
Email: jean-francois.michon@hec.ca
San Diego | 17 February, 2016

2. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
Game-based learning for ERP
ERPsim Team
Research team
Prof. Pierre-Majorique LÉGER, Ph.D.,
Director ERPsim Lab (HEC Montréal)
Prof. Gilbert BABIN, Ph.D.
(HEC Montréal)
Prof. Jacques ROBERT, Ph.D.
(HEC Montréal)
Prof. Robert PELLERIN, Ph.D.
(École Polytechnique de Montréal)
Prof. Bret WAGNER, Ph.D.
(Western Michigan University)
Operations and development team
Derick LYLE, MBA
R&D Director
Jean-François MICHON, M.Sc.,
Operations Manager
Félix GAUDET-LAFONTAINE, B.Comm.,
Business Analyst and Technical Lead
Samuel PLASSE, B.Comm, Analyst
Hikmath-Yemissi EYITAYO, B.Comm, Analyst
Cindy NGUYEN, B.Comm, Analyst
ERPsim Lab Mission :
Conduct research, development and transfer in the field
of serious games in information technology.
Statistics on ERPsim in the academic world
ACADEMIC COMMERCIAL RESEARCH
Many large organizations,
such as Boeing, Coca-Cola, 3M,
Kraft, Caterpillar, Pfizer and SAP,
are using ERPsim to train their
end-users on ERP systems.
Several researchers have
started using ERPsim to run
experimental protocol in IS.
Visit http://erpsim.hec.ca/en/cite
ERPsim by the numbers:
10+ years in use
200+ universities
1 000+ faculty trained
30 000+ students per year

3. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
S/4 HANA
New ERPsim Scenario Built for S/4HANA
Available September 2016

4. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
powered by ERPsim
Manufacturing Game
powered by ERPsim
Logistics Game
powered by ERPsim
Manufacturing Game
powered by ERPsim
Logistics Game
Analytics User Experience
+
Pedagogical Objectives
OPERATIONS & ANALYTICS:

5. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
Retail Game Components
New simulation scenario geared
for developing data science compe-
tencies.
–– Actionable analytics, using SAP
HANA and Lumira for data visu-
alization and insight-to-action
–– Align operational analytics with
strategic analytics
Design Thinking exercise for
UX design.
–– Understand user workflow
and needs
–– Learn to collect user feedback for
prototypes without development
–– Develop new app prototypes us-
ing technologies such as SAP
BUILD
Additional UI options to explore
for specific job roles, enabling
awareness and discussion of SAP’s
new UX strategy and how it impacts
organizations.
–– SAP Fiori
–– SAP Business Client
Operations & Analytics SAP UX Strategy UX Design Thinking
Part 1 Part 2 Part 3

6. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
Technology Roadmap
Scenario in beta.
–– S/4HANA
–– Longer timeline
(a year in 60 minutes)
–– Seasonality for forecasting
–– Multiple vendors, freight costs,
varied lead times
–– Cash management
–– SAP Fiori UI option*
–– Design Thinking exercise
Planned Innovations
–– Dataset for pre-analysis prior
to game play.
–– Sales Inquiry & Backorders
–– SAP Business Client UI option*
Possible Innovations
–– Social sentiment
–– Internet of Things
–– Brand loyalty and reputation
management
–– Adoption of new SAP innovations,
particularly for Retail Industry
Solution
–– SAP Personas UI option
Today Summer 2016 Future Directions
* Not available for all functions – subject to SAP support and technology roadmap

7. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
To reach the analytical excellence, the teams have
access to a full set of HANA views and can build
their own visualizations using SAP Lumira.
Training the Future Data Scientists
PART 1: OPERATION & ANALYTICS

8. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
ANALYZE
STATIC
BIG DATA ENVIRONMENT
Volume Variety
INSTRUCTORLEARNER
The Old Way
Moving Away From Static Dataset
PART 1: OPERATION & ANALYTICS

9. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
ANALYZE
Volume Variety
INSTRUCTORLEARNER
Velocity
Single loop learning
DYNAMIC
BIG DATA ENVIRONMENT
EVALUATE
The ERPsim Dynamic Dataset
Dynamic Dataset with ERPsim
PART 1: OPERATION & ANALYTICS
Reference :
Labonté-LeMoyne, Élise; Léger, Pierre-Majorique; Robert, Jacques; Babin, Gilbert; Charland, Patrick;
Michon, Jean-François. (2016). Business intelligence serious game participatory development: lessons
from Erpsim for Big Data. Business Process Management Journal. Accepted.

10. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
SAP UI Options: Fiori & Business Client
PART 2: SAP UX STRATEGY
SAP Fiori SAP Business Client

11. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
Using ERPsim to Experience Business App Development Process
PART 3: UX DESIGN THINKING
PLANNING
MANAGER
SALES
VICE-PRESIDENT
STOCK
MANAGER
PRICING
MANAGER
PROCUREMENT
MANAGER
SAP Fiori SAP Fiori SAP Fiori SAP FioriSAP GUI

12. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
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????
!!
Interviewing a Subject Matter Expert
PART 3: UX DESIGN THINKING
Understand
IdeatePrototype
Subject Matter
Expert
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????
!!
Understand
IdeatePrototype
Subject Matter
Expert
Understanding the user needs:
–– The first part of the game ensures that the
students get familiar with specific job roles
that will allow them to partake in the activity.
–– This exercise is also a good opportunity for
your students to practice their interviewing
skills which is essential for a Business Analyst.

13. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
Ideate the New Business App
PART 3: UX DESIGN THINKING
?? ??
????
!!
IdeatePrototype
Subject Matter
Expert
Understand

14. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
Getting Feedback on the Business App Prototype
PART 3: UX DESIGN THINKING
?? ??
????
!!
Understand
IdeatePrototype
Subject Matter
Expert
IdeatePrototype
Ideate
?? ??
????
!!
Understand
IdeatePrototype
Subject Matter
Expert
?? ??
????
!!
Understand
IdeatePrototype
Subject Matter
Expert
?? ??
????
!!
Understand
IdeatePrototype
Subject Matter
Expert

15. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
ERPsim Academic Version 2015-2016
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
New Functionalities to Support UX Research
–– The ERPsim games can be used for UX
research using many approaches such as
Eye-Tracking.
RESEARCH USING ERPSIM :
Eyetracking results from ERPsim based experiment using SAP Lumira

16. Lab Serious games to learn
enterprise systems and
business analytics
Thanks!
erpsim@hec.ca
erpsim.hec.ca
Come see the ERPsim team at our booth if
you have any questions!